Staybridge Suites Wilmington East by IHG

Hotels
•
Staybridge Suites
9 (401 reviews)
5010 New Centre Drive , Wilmington , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
cleanliness
friendly staff
convenient location
spacious suites
great breakfast
Cons:
cleanliness issues
service inconsistency
additional fees
negative local guest treatment

Categories

Cleanliness
8.14
Several reviews indicated issues with cleanliness, including a mattress that was saturated in urine.
Service
9.11
General sentiment was mixed; however, some guests noted friendly staff.
Location
9.65
Guests appreciated the quiet yet convenient location.
Room Quality
8.6
Some rooms were good, but one notable negative was the issue with the mattress.
Amenities
9.13
The suites provided ample space, though some maintenance issues were mentioned.
Value for Money
8.59
Mixed thoughts; some felt surprises in fees were unfair but others found it reasonable.
Food and Beverage
9.64
Breakfast bar was well-received by multiple guests.
Overall Experience
9.11
Overall a pleasant stay for many, with significant exceptions noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:45

Property Description

Luxurious Suites with Modern Amenities
Staybridge Suites Wilmington offers spacious suites equipped with a kitchenette and a 42-inch flat-screen TV. Enjoy the convenience of free WiFi, a dishwasher, and a DVD player in every suite.

Indulge in Delicious Dining Options
Start your day with a complimentary hot breakfast featuring a variety of options. Join us for a social hour in the evenings to enjoy a delightful dinner accompanied by wine and beer.

Convenient Facilities and Nearby Attractions
Take advantage of our indoor salt-water pool and free access to Anytime Fitness nearby. With a 24-hour front desk and free laundry facilities, we ensure a hassle-free stay. Explore the University of North Carolina and Inland Greens Golf Course just a short distance away.

Book your stay at Staybridge Suites Wilmington for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that this property does not accept cash as a form of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ILM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 401 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.64
Overall Experience: 9.11
D
Davis' • extended_group • us
10
2026-01-29 • via Nuitee
P
Portia • couple • us
6
2026-01-20 • via Nuitee
S
Steven • family_with_children • us
7
Pros:

It was a good location close to things but easy to get in and out of. Also like the amount of space in the suite for our large family. We also enjoyed the pool

Cons:

You can tell it’s older there was some repairs cleaning we felt could of been done in the main areas of the hotel

2026-01-19 • via Nuitee
W
William • family_with_children • us
4
Pros:

Be so clean

Cons:

My room key did not work all nite to about 8pm

2026-01-02 • via Nuitee
W
Wise • extended_group • us
7
2026-01-01 • via Nuitee
P
Patsy • couple • us
7
2025-12-03 • via Nuitee
L
Lynn • couple • us
8
We enjoyed it
Pros:

Just off the main road so it was quiet

2025-11-24 • via Nuitee
D
Deck • couple • us
1
DONT STAY - URINE BEDS
Pros:

Not alot. Have stayed there before with Booking.com. Booking never sent our payment. I had to pay again and fight to get refund from Booking.

Cons:

The mattress was saturated in urine. We realized it after my husband slept in it overnight. We asked for it to be addressed only for house keeping to change the sheets and keep moving. We came back to the room and found the same situation. We finally had to ask for a new room which was reluctantly given to us. I will NEVER stay there again. This is completely unacceptable.

2025-10-14 • via Nuitee
S
Shequita
10
Pros:

Loved everything about our stay

2025-10-06 • via Nuitee
S
Sharon • family
8
Pros:

Great place to stay! Home away from home.

2025-09-21 • via Nuitee
H
Heather • family
10
Pros:

Traveling with adult kids means they don't want to share a bed in a regular hotel room (or sleep on a sofa bed), but getting separate rooms often means being at different ends of the hall. Staybridge offered a suite with rooms and beds for everyone, for the same price as getting 2 typical hotel rooms. It was convenient, clean, and the staff was wonderful. We do wish the "living room" area in the suite had more room for sitting -- another chair or 2, or another sofa would have been perfect.

2025-09-16 • via Nuitee
M
Maria • family_with_children • us
10
2025-09-14 • via Nuitee
L
Lorraine
6
Pros:

The internet was out for over 12 hours.
Even though we requested “light housekeeping” it was never done. We had to go get our own towels at the front desk and the garbage cans were to the top by the second day.

2025-09-10 • via Nuitee
H
Hillary
2
Pros:

DO NOT STAY HERE. At least as a local. I was staying here as a single, 35-year-old female because I had a singing gig downtown and didn't want to drive back home to Hampstead late at night. I attempted to check in at about 10PM, and handed the clerk my ID. She said "oh you're local, we don't like locals here", because I guess locals trash their hotel? I'm sorry if that's happened in the past but it was once again just me and a small overnight bag. I felt judged, uncomfortable, and extremely unwelcome. Ruined my whole evening actually because I had to call Expedia to get my refund (which I am still waiting on days later), and then also didn't have anywhere to stay and had to drive home 40 minutes at 2AM. It's not that I had been drinking, but I don't trust the other cars on the road during that time of night. To say that locals can't stay at your hotel doesn't seem fair or right to me.

2025-09-08 • via Nuitee
H
Hutcherson • solo_traveller • us
10
2025-09-07 • via Nuitee
R
Ronald B • couple • us
9
2025-08-31 • via Nuitee
M
Misty • partner
10
Pros:

We really enjoyed our stay. This is a pet friendly hotel and it's super clean. Other than seeing all the dogs you'd never know. And we NEVER leave our pup behind!!
All the staff we encountered were super nice and friendly, from the front desk to the cleaning service to the breakfast staff. We needed a short weekend get away and we were pleased with our choice of stay!

Now the only con;
No vent in the bathrooms!!
Sometimes that is necessary!!!!😝

2025-08-24 • via Nuitee
J
James • partner
4
Pros:

Not one snack or drink vending

2025-08-23 • via Nuitee
J
Jeffrey
10
Great place to stay in Wilmington.
Pros:

I went there to help the family move my granddaughter into her dorm at UNCW. The breakfast bar was great and the room was very nice.

2025-08-17 • via Nuitee
V
Verified traveler
6
Pet fees and parking fees?
Pros:

The exterior of the hotel had trash in grass and trees areas and landscaping not maintained. First impression. I did not see anythi g on the site that calledfor a no pet refund or a 50.00 retention fee affiliated with the parking? You are just caught off guard with that cost. Fix your washer and dryers great that they are free but workers use them and have no respect with using them. Otherwise the room was clean and comfortable.

2025-08-16 • via Nuitee