Staybridge Suites Wilmington East by IHG

Hotels
•
Staybridge Suites
9 (412 reviews)
5010 New Centre Drive , Wilmington , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
cleanliness
friendly staff
convenient location
spacious suites
great breakfast
Cons:
cleanliness issues
service inconsistency
additional fees
negative local guest treatment

Categories

Cleanliness
8.14
Several reviews indicated issues with cleanliness, including a mattress that was saturated in urine.
Service
9.11
General sentiment was mixed; however, some guests noted friendly staff.
Location
9.65
Guests appreciated the quiet yet convenient location.
Room Quality
8.6
Some rooms were good, but one notable negative was the issue with the mattress.
Amenities
9.13
The suites provided ample space, though some maintenance issues were mentioned.
Value for Money
8.59
Mixed thoughts; some felt surprises in fees were unfair but others found it reasonable.
Food and Beverage
9.64
Breakfast bar was well-received by multiple guests.
Overall Experience
9.11
Overall a pleasant stay for many, with significant exceptions noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:45

Property Description

Luxurious Suites with Modern Amenities
Staybridge Suites Wilmington offers spacious suites equipped with a kitchenette and a 42-inch flat-screen TV. Enjoy the convenience of free WiFi, a dishwasher, and a DVD player in every suite.

Indulge in Delicious Dining Options
Start your day with a complimentary hot breakfast featuring a variety of options. Join us for a social hour in the evenings to enjoy a delightful dinner accompanied by wine and beer.

Convenient Facilities and Nearby Attractions
Take advantage of our indoor salt-water pool and free access to Anytime Fitness nearby. With a 24-hour front desk and free laundry facilities, we ensure a hassle-free stay. Explore the University of North Carolina and Inland Greens Golf Course just a short distance away.

Book your stay at Staybridge Suites Wilmington for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that this property does not accept cash as a form of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ILM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 412 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.64
Overall Experience: 9.11
B
Brandy • solo_traveller • us
10
Pros:

Super friendly staff!!

2026-05-17 • via Nuitee
T
Traci • family_with_children • us
8
It was very nice overall.
Pros:

The property was nice, modern, and clean overall. The breakfast tasted good and wasn’t cardboard. Close proximity to UNCW and the beach.

Cons:

The breakfast area was rated a 96 or 97. Having worked in food service before, and knowing how easy it is to get an 100, I’ve learned that anything below a 99 is gross.

2026-05-13 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-05-04 • via Nuitee
E
Elizabeth • couple • us
10
Great quality inexpensive hotel.
Pros:

Best sleeping beds that I have slept in regarding hotels

Cons:

One of the elevators were down but that’s no fault of the hotels.

2026-04-20 • via Nuitee
D
Daniel • family_with_children • us
10
Great day excellent body wash and hand wash. Will come back soon.
Pros:

Great staff the kitchen staff was wonderful great great conversation over and beyond job performance

Cons:

NA

2026-04-20 • via Nuitee
C
Cesar • solo_traveller • us
10
Pros:

All

Cons:

None

2026-04-17 • via Nuitee
S
Shamirra • solo_traveller • us
1
2026-04-10 • via Nuitee
K
Kimberly • family_with_children • us
8
Nice comfortable stay
Pros:

The room was clean, comfortable and spacious. I appreciated the housekeeping services provided.

Cons:

Towels were requested twice and not provided until I called a third time.

2026-04-05 • via Nuitee
R
Randy • extended_group • us
9
A great choice for UNCW parents! Location and comfort were very nice.
Pros:

I appreciate the hot breakfast and especially the oatmeal with toppings and waffles. A little discouraged with the hot bar, sausage looked very rough and no choc or white milk available for the kiddos. Also only scones available for pastries. Otherwise, very enjoyable start to the day....beds were awesome!

Cons:

hot foods on breakfast bar

2026-03-15 • via Nuitee
S
Shameka • solo_traveller • us
9
Pros:

Not my first time staying at the property!! Staff friendly, clean rooms, always comfortable when I stay.

Cons:

Nothing

2026-03-05 • via Nuitee
T
Teirra • couple • us
10
2026-03-01 • via Nuitee
T
Thomas • family_with_children • us
9
All in all good visit great experience with staff very helpful staff
Pros:

The breakfast was awesome. The room was clean.

Cons:

Paul was the temperature of a hot tub and the bathroom was really small

2026-02-26 • via Nuitee
D
Davis' • extended_group • us
10
2026-01-29 • via Nuitee
P
Portia • couple • us
6
2026-01-20 • via Nuitee
S
Steven • family_with_children • us
7
Pros:

It was a good location close to things but easy to get in and out of. Also like the amount of space in the suite for our large family. We also enjoyed the pool

Cons:

You can tell it’s older there was some repairs cleaning we felt could of been done in the main areas of the hotel

2026-01-19 • via Nuitee
W
William • family_with_children • us
4
Pros:

Be so clean

Cons:

My room key did not work all nite to about 8pm

2026-01-02 • via Nuitee
W
Wise • extended_group • us
7
2026-01-01 • via Nuitee
P
Patsy • couple • us
7
2025-12-03 • via Nuitee
L
Lynn • couple • us
8
We enjoyed it
Pros:

Just off the main road so it was quiet

2025-11-24 • via Nuitee
D
Deck • couple • us
1
DONT STAY - URINE BEDS
Pros:

Not alot. Have stayed there before with Booking.com. Booking never sent our payment. I had to pay again and fight to get refund from Booking.

Cons:

The mattress was saturated in urine. We realized it after my husband slept in it overnight. We asked for it to be addressed only for house keeping to change the sheets and keep moving. We came back to the room and found the same situation. We finally had to ask for a new room which was reluctantly given to us. I will NEVER stay there again. This is completely unacceptable.

2025-10-14 • via Nuitee