Comfort Suites West Dallas - Cockrell Hill

Hotels
Comfort Suites
4275 Dallas Fort Worth Turnpike , Dallas , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Poor breakfast options
No maintenance

Categories

Cleanliness
5.51
Multiple mentions of bugs and roaches negatively impacted this score.
Service
8.48
The office staff were friendly, but some complaints about rudeness were noted.
Location
8.52
Convenient location near restaurants and easy highway access.
Room Quality
6.47
Room was comfortable, but issues like stains and maintenance problems were significant.
Amenities
7.5
Some amenities such as breakfast were lacking, but generally acceptable.
Value for Money
7.96
Room rates were considered a bit pricey for the quality provided.
Food and Beverage
6.51
Breakfast variety was poor based on guest feedback.
Overall Experience
7.48
Mixed reviews indicate room for improvement but some aspects were satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:36

Property Description

Explore Downtown Dallas Attractions
The Comfort Suites West Dallas-Cockrell Hill hotel offers easy access to popular attractions like the Dallas Zoo and the Sixth Floor Museum at Dealey Plaza, making it an ideal choice for leisure travelers.

Convenient Amenities for Business Travelers
Business guests will appreciate the hotel's copy and fax services, along with free wireless high-speed Internet access, ensuring a productive stay.

Well-Appointed Guest Suites
Guest suites at the hotel are equipped with a range of amenities including microwaves, refrigerators, and flat-screen televisions, providing a comfortable and convenient stay for all guests.

Experience the convenience and comfort of the Comfort Suites West Dallas-Cockrell Hill hotel - book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

Cleanliness: 5.51
Service: 8.48
Location: 8.52
Room Quality: 6.47
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 6.51
Overall Experience: 7.48
F
Fernando family_with_children us
5
2026-07-23 via Nuitee
L
Lorraine couple us
10
2026-07-21 via Nuitee
J
John solo_traveller us
10
2026-07-21 via Nuitee
E
Elias solo_traveller us
10
Pros:

Great service 👏

Cons:

Breakfast at the right time

2026-07-20 via Nuitee
K
Kurtis extended_group gb
7
2026-07-17 via Nuitee
X
Xicasmom solo_traveller us
10
Comfort Suites
Pros:

Beds are very comfortable. Nice room, pretty clean.

Cons:

Stain on the rug between the beds and pool could use a cleaning. We tried to get all the floating particles out ourselves so we could get in it. Bathroom lock doesn't work.

2026-07-17 via Nuitee
D
Dominiqua couple us
10
2026-07-15 via Nuitee
K
Kimberly couple us
4
2026-07-14 via Nuitee
B
Brenda couple mx
10
2026-07-13 via Nuitee
E
Elias solo_traveller us
5
Not worth the money
Pros:

Room was clean and nice. However you had to slam the door shut for it close all the way.

Cons:

The pool was messy. Pop cans and bottle caps everywhere and flowers or something floating in the pool.
If you set towels out in the hallway for staff to pick up, make sure you let somebody (who?) Know you did that or according to the young Hispanic front desk lady "they're gonna think you stole towels" (I was only trying to help, other hotels will pick those towels up and bring you new ones no questions asked)

2026-07-09 via Nuitee
E
Eduardo Campos solo_traveller us
10
2026-07-08 via Nuitee
C
Cindy couple us
8
Pros:

The location was great, the room was solid, the breakfast bar food was moderate, not really great.

Cons:

The coffee on the breakfast bar was truly awful. I love coffee and will drink almost any coffee, but I simply could not drink that coffee.

2026-07-06 via Nuitee
J
John family_with_children us
1
Pros:

Nothing

Cons:

Yall never figured out my stay I need my refund I didn’t even get to stay at this hotel due to the fact that booking.com could not get in contact with property

2026-06-30 via Nuitee
T
Taylor family_with_children us
8
Stay was fine other than the reeking hallways after we got into a room that had a central heat/ac unit
Pros:

Location was great, staff was friendly

Cons:

First room they tried to put us in had no central unit, just a whole in the wall. Hallways and elevator reeked of “weed”

2026-06-29 via Nuitee
O
Onikubo couple jp
7
2026-06-27 via Nuitee
D
Dominiqua couple us
10
2026-06-20 via Nuitee
A
Alberto solo_traveller us
6
2026-06-20 via Nuitee
K
Kimberly family_with_children us
4
Beds were comfortable
Pros:

It had easy access to freeway. Also convenient to where I needed to be

Cons:

First room they gave me wasn’t cleaned from previous person. Second room given tv was broken. Stayed in that room anyway because we weren’t going to be in there very much. Will not stay at that place again

2026-06-18 via Nuitee
E
edinson solo_traveller ve
5
Pros:

El desayuno

Cons:

Muchas personas , de mal aspecto no

2026-06-17 via Nuitee
J
Jakia couple us
5
2026-06-16 via Nuitee