W Miami

Hotels
W Hotels
8.2 (239 reviews)
485 Brickell Avenue, Miami, Florida, 33131 , Miami , US

Pets allowed

Facilities

Express check-out
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good service
Excellent location
Nice amenities
Cons:
Cleaning issues
Poor staff interaction
Comfort concerns
Value for money issues

Categories

Cleanliness
6.91
Cleaning issues reported; room was not clean and had pet hair.
Service
8.88
Mixed sentiments; some staff were friendly and welcoming, but some negative experiences noted.
Location
9.42
Prime location in Downtown Miami with views and accessibility.
Room Quality
7.87
Generally good, but concerns about comfort noted.
Amenities
8.4
Amenities seem appealing; pool and meeting spaces praised.
Value for Money
7.86
Concerns about poor experiences suggest lower perceived value.
Food and Beverage
8.41
Not directly mentioned, assumed standard quality for this hotel tier.
Overall Experience
7.88
Mixed reviews; positive aspects were overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:52

Property Description

Experience modern luxury at W Miami, where comfort meets sophistication in the heart of the city.

Recreational Excellence
Dive into relaxation with our stunning outdoor pool or unwind on the rooftop terrace while soaking in breathtaking views. The lush garden provides a serene escape amidst the bustling urban landscape.

Culinary Delights
Savor delicious meals at Panther Coffee or grab a quick snack at our coffee shop. Don’t miss our hearty full breakfasts served daily, fueling your Miami adventures from 7:00 AM to 11:00 AM.

Convenient Amenities
Enjoy seamless connectivity with complimentary Wi-Fi and take advantage of our multilingual staff and concierge services. With ample meeting spaces, we are also the ideal venue for your next event in Miami.

Elevate your stay at W Miami and book your room today for an unforgettable experience!

Important information:

  • Pool access available from 7:30 AM to 6:30 PM.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is not required for transportation to and from this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

8.2
Based on 239 reviews
Cleanliness: 6.91
Service: 8.88
Location: 9.42
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 7.88
G
Gregorio family_with_children br
8
Bem localizado, poderia ter instalações mais novas
Pros:

Bem localizado, serviço ok mas não excelente

Cons:

As instalações não são tão novas quanto as fotos

2026-01-29 via Nuitee
M
Michelle couple us
5
2025-12-11 via Nuitee
C
Cathal-John extended_group gb
4
2025-11-22 via Nuitee
A
Alejandro couple mx
8
2025-11-13 via Nuitee
A
Alejandro couple mx
8
2025-11-10 via Nuitee
L
Lesa extended_group us
10
Pros:

We enjoyed our stay here, the service was great and the room was clean.

2025-10-26 via Nuitee
M
Martino family_with_children br
10
Very good
Pros:

Clean room and friendly staff!

2025-10-26 via Nuitee
E
Emilio
10
Pros:

Excellent location.

2025-10-09 via Nuitee
H
Hicham solo_traveller us
10
2025-09-30 via Nuitee
D
dayniag2023 Business
2
Housekeeping took 2 shopping bags with 4 pairs of brand new shoes – still no resolution
Pros:

Housekeeping removed 2 shopping bags with 4 pairs of brand-new shoes from my room during my stay. Management admitted it happened. It’s 7 days later, I still don’t have a resolution or confirmation of reimbursement

As an Ambassador-level frequent traveler, I’ve never experienced anything like this. Business and leisure travelers should think twice before booking this hotel.

2025-09-27 via Tripadvisor
A
Adi
10
Pros:

One of the best hotels in miami

2025-09-27 via Nuitee
D
Dawn
2
Pros:

They Suck, I tried cancelling a little over 48 hours because I was unable to travel due to bad weather conditions and they stole my money and did not offer any sort of compensation or credit.

2025-09-19 via Nuitee
R
Raquel
10
Pros:

Good stay

2025-09-18 via Nuitee
X
Xiaoxiao
10
Pros:

I like the room and the view and the spa is very nice but the bed not very comfortable too soft

2025-09-16 via Nuitee
L
lindsaypC3862QB Business
10
Waterview Meeting Space in Downtown Miami
Pros:

This is a peaceful gem when it comes to Downtown Miami. I had the pleasure of having a site visit at the W Miami-Brickell and had a tour of the amenities and meeting spaces with Sofia in the Catering Sales department- who was super sweet!

The woman directing traffic to the different towers in a safety vest was SO genuine & welcoming. When I arrived at the front desk, the agent offered me a bottle of water while I waited for Sofia. I was then warmly greeted by Kevin Walsh & Sofia and began the tour of W Miami Brickell. Their pool is surrounded by the high-rises of the city and really blocks out the noise of the hustle & bustle.

I can't wait to have an upcoming event at this property, because each meeting space has a Waterview, which is exactly what groups want in Miami! Proud to be the newest preferred venue!

2025-08-26 via Tripadvisor
K
karim couple gb
5
2025-08-26 via Nuitee
N
N3109IKlauries Friends getaway
10
I wish I stayed longer!!
Pros:

We had a 2 bedroom suite overlooking the ocean with a deck. Lovely. The staff was very friendly and welcoming. There were a number of spots to hang out around the hotel. All lovely.

2025-08-15 via Tripadvisor
H
Hamza partner
4
Pros:

Poor staff, not clean, pet hair was all over the room, there was no greetings during check in, valet took 20 minutes to bring out the car, not what I was expecting

2025-08-13 via Nuitee
J
Joao family
6
Pros:

This is not a 5 stars Hotel! Poor stay.

2025-08-11 via Nuitee
S
Sharon extended_group il
9
Pros:

מרכזי

2025-08-08 via Nuitee