Hotel Downtown Kraków

Hotels
8.4 (2510 reviews)
ul. Ludwika Zamenhofa 14 , Kraków , pl
+48 12 351 50 50

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast variety
Cons:
Noise from trains
Maintenance issues
Limited cleaning services

Categories

Cleanliness
7.73
Some complaints about cleanliness and issues related to maintenance in the room.
Service
9.2
Friendly and attentive staff mentioned in multiple reviews.
Location
9.24
Great location close to transport and main attractions.
Room Quality
8.19
Spacious rooms noted, though some issues with equipment.
Amenities
7.72
Complaints regarding functional issues with Wi-Fi and TV.
Value for Money
8.68
Good quality-price ratio highlighted, especially in context of Krakow prices.
Food and Beverage
8.23
Breaksfast variety and quality received positive remarks.
Overall Experience
8.2
A mix of positive and negative aspects, but favorable overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:49

Property Description

Convenient Location near Railway Station
Hotel Downtown Kraków, a 3-star property, is a mere 150 metres from the Kraków Główny Railway Station, ensuring easy access for travelers.

Comfortable Rooms with Modern Amenities
Enjoy bright and spacious rooms at Hotel Downtown Kraków, each equipped with a minibar, free internet, flat-screen TV, and a stylish bathroom with a hairdryer.

Exceptional Services and Nearby Attractions
Benefit from a 24-hour front desk for all your needs, including arranging city tours and museum tickets. Explore the nearby Kraków’s Main Market Square and the Galeria Krakowska shopping centre just a short walk away.

Experience comfort and convenience at Hotel Downtown Kraków. Book your stay now!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Location

Guest Reviews

8.4
Based on 2510 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 7.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.2
V
VASILIKI • solo_traveller • gr
10
Pros:

Πεντακάθαρο το δωμάτιο, όλο το προσωπικό πολύ εξυπηρετικό, η Βερόνικα πολύ χαμογελαστή και πρόθυμη να μας μάθει ορισμένες λέξεις στα Πολωνικά. Αξιοπρεπέστατο το πρωινό. Δυο βήματα από τον κεντρικό σιδηροδρομικό σταθμό της πόλης, το τραμ και τα λεωφορεία, το εμπορικό κέντρο, το planty και την παλιά πόλη. Πολύ καλή σχέση ποιότητας-τιμής. Το συνιστώ σε όλους.

Cons:

Δεν βρήκαμε τίποτα αρνητικό. Παρόλο που είναι δίπλα στις γραμμές του τρένου ο θόρυβος είναι ελάχιστος.

2026-08-29 • via Nuitee
T
Taisa • solo_traveller • ua
10
2026-08-29 • via Nuitee
R
R E Stephen • solo_traveller • gb
8
Great location; good bedrooms; freindly and helpful staff; good breakfast served
Pros:

breakfast was excellent ; good choice in nice downstairs restaurant
My 4 floor room was well appointed and comfortable
Reception staff very helpful

Cons:

I had expected there might be a bar/sitting area but the hotel seems to have good rooms and a restaurant for breakfast.
I went to my room!

2026-08-27 • via Nuitee
N
Naomi Kemberley • extended_group • es
7
2026-08-26 • via Nuitee
E
Edyta • family_with_children • pl
9
pobyt udany
Pros:

lokalizacja świetna, śniadania bardzo dobre.

Cons:

nic

2026-08-26 • via Nuitee
M
Malgorzata • solo_traveller • pl
10
2026-08-25 • via Nuitee
D
Dominik • solo_traveller • pl
7
2026-08-24 • via Nuitee
L
Lucyna • solo_traveller • gb
10
2026-08-24 • via Nuitee
A
Agnieszka • solo_traveller • pl
10
2026-08-23 • via Nuitee
P
Pavlo Lobozynskyy • extended_group • ua
10
2026-08-17 • via Nuitee
K
Konstantina • solo_traveller • gr
10
2026-08-17 • via Nuitee
M
malgorzata • solo_traveller • pl
6
zadowalający
Pros:

Śniadanie dobre. lokalizacja również jedynie materac w łóżku już do wymiany

Cons:

Niedaleka odległość od PKP oraz Rynku

2026-08-17 • via Nuitee
M
Małgorzata • couple • pl
8
2026-08-17 • via Nuitee
M
Marco Edoardo • solo_traveller • it
10
2026-08-17 • via Nuitee
M
Marisa • solo_traveller • mt
10
Pros:

Everything was very good!

Cons:

Maybe the room was a bit too small...

2026-08-15 • via Nuitee
A
Anastasiia • solo_traveller • ae
10
Pros:

Always a pleasure to stay in this hotel - the Team is accommodative; rooms are cosy and clean, great breakfast and location.

2026-08-14 • via Nuitee
T
TERESA • couple • es
5
No volvería a ese hotel
Pros:

La ubicación

Cons:

No funciona la nevera de la habitación, preguntamos en recepción y nos dijo que las neveras no funcionaban en ninguna habitación. Respecto al aire acondicionado, no funciona la regulación de la temperatura, estaba fija. En cuanto al desayuno, era muy básico.

2026-08-14 • via Nuitee
B
Bashaer • solo_traveller • sa
6
2026-08-14 • via Nuitee
K
Kim • family_with_children • se
9
2026-08-13 • via Nuitee
S
Surdel • solo_traveller • pl
10
2026-08-13 • via Nuitee