Hotel Downtown Kraków

Hotels
8.4 (2381 reviews)
ul. Ludwika Zamenhofa 14 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Clubhouse
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast variety
Cons:
Noise from trains
Maintenance issues
Limited cleaning services

Categories

Cleanliness
7.73
Some complaints about cleanliness and issues related to maintenance in the room.
Service
9.2
Friendly and attentive staff mentioned in multiple reviews.
Location
9.24
Great location close to transport and main attractions.
Room Quality
8.19
Spacious rooms noted, though some issues with equipment.
Amenities
7.72
Complaints regarding functional issues with Wi-Fi and TV.
Value for Money
8.68
Good quality-price ratio highlighted, especially in context of Krakow prices.
Food and Beverage
8.23
Breaksfast variety and quality received positive remarks.
Overall Experience
8.2
A mix of positive and negative aspects, but favorable overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:49

Property Description

Convenient Location near Railway Station
Hotel Downtown Kraków, a 3-star property, is a mere 150 metres from the Kraków Główny Railway Station, ensuring easy access for travelers.

Comfortable Rooms with Modern Amenities
Enjoy bright and spacious rooms at Hotel Downtown Kraków, each equipped with a minibar, free internet, flat-screen TV, and a stylish bathroom with a hairdryer.

Exceptional Services and Nearby Attractions
Benefit from a 24-hour front desk for all your needs, including arranging city tours and museum tickets. Explore the nearby Kraków’s Main Market Square and the Galeria Krakowska shopping centre just a short walk away.

Experience comfort and convenience at Hotel Downtown Kraków. Book your stay now!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs PLN 60 per day.

Location

Guest Reviews

8.4
Based on 2381 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 7.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.2
C
Castro • extended_group • pl
5
Our stay would have been great if the aircondition works. They gave us a small dirty fan, and to think we’re three in t
Pros:

Staff was friendly and accomodating.

2026-05-30 • via Nuitee
M
Marina • couple • us
9
2026-05-28 • via Nuitee
M
MANUEL • couple • es
4
regular
Pros:

Lo que mas me gusto la ubicacion

Cons:

no hicieron la habitacion ningun dia y no dominan el castellano nada el desayuno bien

2026-05-26 • via Nuitee
P
Petra • couple • sk
6
Pros:

Blízko centra , bolo tam pomerne čisto , raňajky priemer , recepčný bol milý

Cons:

Nemali sme žiaden výhľad , v noci rušili vlaky a hlučne otváranie dverí na chodbe . TV išiel jeden program ale to nebol taký problém

2026-05-26 • via Nuitee
M
Miszczuk • solo_traveller • pl
10
Pros:

Położenie w bliskiej odległości od dworca pkp i rynku starego miasta

Cons:

Pociągi jeżdżące pod oknami

2026-05-25 • via Nuitee
A
Alessandro • family_with_children • it
8
viaggio a cracovia
Pros:

La posizione molto e' buona perche' si trova molto vicino alla stazione dei treni e di conseguenza il rumore aumenta per il passaggio dei treni in transito e arrivo alla stazione,la colazione non e' stata consumata in quanto avevamo in programma la visita ad un museo molto presto e quindi ci hanno fornito un sacchetto con alcune cose.

Cons:

Una camera su 3 era in altra struttura per problemi di overbooking,si trovava abbastanza vicina all'albergo ,spaziosa ma non molto pulita.

2026-05-25 • via Nuitee
A
Adrian • solo_traveller • pl
5
Cons:

Poor breakfast

2026-05-24 • via Nuitee
L
Laura • solo_traveller • es
8
2026-05-24 • via Nuitee
E
Elżbieta • couple • pl
7
Pros:

Odległość

Cons:

Zimno!

2026-05-23 • via Nuitee
A
Alessandro • couple • it
9
Posizione molto comoda per stazione treni/autobus,le camere nell’albergo carine ma troppo calde,nella struttura este
Pros:

Posizione e pulizia

Cons:

Troppo caldo nelle camere e per me che ho soggiornato in camera in altra struttura perché c’era overbooking,la camera non era molto pulita

2026-05-22 • via Nuitee
E
Emilia • solo_traveller • es
9
2026-05-21 • via Nuitee
A
Adam • solo_traveller • pl
10
Pros:

Bardzo dobra lokalizacja.,blisko dworzec , stare miasto, Wawel ,galeria handlowa.

Cons:

Byłem zadowolony.

2026-05-21 • via Nuitee
V
Viktoriya • family_with_children • ua
6
2026-05-20 • via Nuitee
A
Andrii • solo_traveller • ua
9
Pros:

Very good location, near the railway station in case you are traveling. Near 24h food market.

Cons:

There was a problem with electronic key. there was a problem with shower head.

2026-05-19 • via Nuitee
M
Martyna • solo_traveller • pl
10
Cons:

slave oświetlenie w pokoju

2026-05-19 • via Nuitee
J
jaroslaw P • family_with_children • pl
10
Pros:

Wszystko

2026-05-19 • via Nuitee
M
Milos • couple • cz
8
Pros:

snídaně výborná

2026-05-18 • via Nuitee
A
ALENA • couple • by
10
Pros:

Номер маленький, но для того чтобы переночевать, отличный. Кровати удобные, спать тихо. Поскольку у нас был ранний выезд на экскурсию, нам отдали наш завтрак. А также разрешили оставить чемоданы на целый день.

Cons:

Все хорошо

2026-05-17 • via Nuitee
P
Purzynska • solo_traveller • pl
10
2026-05-17 • via Nuitee
W
Wenelska • solo_traveller • pl
10
Pros:

Wspaniala obsluga od samego poczatku. Hotel w super lokalizacji, sniadania przepyszne i bardzo bogate, pokoje czysciutke. Za rok wrocimy na pewno :-) polecamy :-)

2026-05-16 • via Nuitee