Hotel Downtown Kraków

Hotels
8.4 (2496 reviews)
ul. Ludwika Zamenhofa 14 , Kraków , pl
+48 12 351 50 50

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast variety
Cons:
Noise from trains
Maintenance issues
Limited cleaning services

Categories

Cleanliness
7.73
Some complaints about cleanliness and issues related to maintenance in the room.
Service
9.2
Friendly and attentive staff mentioned in multiple reviews.
Location
9.24
Great location close to transport and main attractions.
Room Quality
8.19
Spacious rooms noted, though some issues with equipment.
Amenities
7.72
Complaints regarding functional issues with Wi-Fi and TV.
Value for Money
8.68
Good quality-price ratio highlighted, especially in context of Krakow prices.
Food and Beverage
8.23
Breaksfast variety and quality received positive remarks.
Overall Experience
8.2
A mix of positive and negative aspects, but favorable overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:49

Property Description

Convenient Location near Railway Station
Hotel Downtown Kraków, a 3-star property, is a mere 150 metres from the Kraków Główny Railway Station, ensuring easy access for travelers.

Comfortable Rooms with Modern Amenities
Enjoy bright and spacious rooms at Hotel Downtown Kraków, each equipped with a minibar, free internet, flat-screen TV, and a stylish bathroom with a hairdryer.

Exceptional Services and Nearby Attractions
Benefit from a 24-hour front desk for all your needs, including arranging city tours and museum tickets. Explore the nearby Kraków’s Main Market Square and the Galeria Krakowska shopping centre just a short walk away.

Experience comfort and convenience at Hotel Downtown Kraków. Book your stay now!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Location

Guest Reviews

8.4
Based on 2496 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 7.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.2
M
MARCO • solo_traveller • it
9
2026-08-08 • via Nuitee
A
Aleksey • couple • ua
10
2026-08-07 • via Nuitee
G
Galyna • family_with_children • ua
10
2026-08-07 • via Nuitee
E
Engelbrecht • solo_traveller • pl
8
Pros:

Blisko centrum i czysto.

2026-08-07 • via Nuitee
K
Karina • extended_group • lv
5
Cons:

В номере стояла вонь плесени, поддон в душевой был сломан

2026-08-07 • via Nuitee
P
Pedro Ferreira 15 • solo_traveller • pt
7
Recomendo a localização. Pequeno almoço +-
Pros:

Da localização e do hotel em si. Nota-se que foi recuperado.

Cons:

O meu quarto não parece ter sido tão recuperado como o restante hotel. Não sei como eram os restantes quartos.
O pequeno almoço podia ser um pouco melhor.

2026-08-06 • via Nuitee
V
Vanessa • solo_traveller • fi
9
Place saved my trip. Definitely recommend!
Pros:

Staff were very welcoming! Room was clean and the bed was comfortable. Breakfast was also good.

Cons:

Shower head was clogged so water pressure was extremely low.

2026-08-06 • via Nuitee
O
Olena • couple • ua
7
Cons:

Windows with the “train view”. But, actually, the noise didn’t disturb much. And no sweets for breakfast.

2026-08-05 • via Nuitee
G
Glenn • solo_traveller • se
6
2026-08-05 • via Nuitee
M
Małgorzata • family_with_children • pl
10
2026-08-03 • via Nuitee
M
Mar • couple • pl
10
2026-08-03 • via Nuitee
M
Mar • solo_traveller • pl
10
2026-08-03 • via Nuitee
Łukasz • solo_traveller • pl
9
2026-08-03 • via Nuitee
D
Dalla Mura • solo_traveller • it
9
2026-08-02 • via Nuitee
A
ANGELA • solo_traveller • it
9
Viaggio a Cracovia
Pros:

La posizione eccezionale vicino alla stazione ferroviaria ed al centro città ed ai luoghi di partenza dei tour. Buona la colazione.

Cons:

Si sente il rumore dei treni e bisogna tenere le finestre chiuse. La camera non viene riordinata per tutto il soggiorno.

2026-07-25 • via Nuitee
T
Tetiana • family_with_children • ua
10
2026-07-24 • via Nuitee
R
Randi Helen • solo_traveller • no
8
2026-07-24 • via Nuitee
J
Joanna • family_with_children • pl
10
Kameralnie i czysto .
Pros:

Hotel położony w samym centrum . Rzut beretem do dworca, galerii krakowskiej i rynku. W bocznej uliczce więc bez tłumów. Hotel bardzo kameralny. Czysto . Doskonałe godziny zameldowania i wymeldowania . Pokoje skromne ale w zupełności wystarczające na krótki pobyt. Śniadanie bardzo dobre, każdy raczej cos dla siebie znajdzie i głodny nie wyjdzie . Woda z dystrybutorów dostępna na korytarzu .

Cons:

Rezerwując pobyt znałam jego położenie więc bliskość torów kolejowych absolutnie mnie nie przeszkadzała , jedynie głośno działający cały dzień i całą noc agregat pod oknami powodował dyskomfort . Dla nieco bardziej wrażliwych polecam zaopatrzyć się w stopery do uszu .

2026-07-23 • via Nuitee
H
Hoppe • solo_traveller • pl
8
Pros:

Przyjemny hotel blisko dworca, miła obsługa, smaczne śniadania

Cons:

Wszystko mi się podobało, ale minusem są zdecydowanie przejeżdżające pod oknem pociągi, ale można się przyzwyczaić, zasłony i okna dobrze wyciszają.

2026-07-23 • via Nuitee
A
Alina • family_with_children • ua
9
2026-07-22 • via Nuitee