Hotel Downtown Kraków

Hotels
8.4 (2284 reviews)
ul. Ludwika Zamenhofa 14 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Clubhouse
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast variety
Cons:
Noise from trains
Maintenance issues
Limited cleaning services

Categories

Cleanliness
7.73
Some complaints about cleanliness and issues related to maintenance in the room.
Service
9.2
Friendly and attentive staff mentioned in multiple reviews.
Location
9.24
Great location close to transport and main attractions.
Room Quality
8.19
Spacious rooms noted, though some issues with equipment.
Amenities
7.72
Complaints regarding functional issues with Wi-Fi and TV.
Value for Money
8.68
Good quality-price ratio highlighted, especially in context of Krakow prices.
Food and Beverage
8.23
Breaksfast variety and quality received positive remarks.
Overall Experience
8.2
A mix of positive and negative aspects, but favorable overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:49

Property Description

Convenient Location near Railway Station
Hotel Downtown Kraków, a 3-star property, is a mere 150 metres from the Kraków Główny Railway Station, ensuring easy access for travelers.

Comfortable Rooms with Modern Amenities
Enjoy bright and spacious rooms at Hotel Downtown Kraków, each equipped with a minibar, free internet, flat-screen TV, and a stylish bathroom with a hairdryer.

Exceptional Services and Nearby Attractions
Benefit from a 24-hour front desk for all your needs, including arranging city tours and museum tickets. Explore the nearby Kraków’s Main Market Square and the Galeria Krakowska shopping centre just a short walk away.

Experience comfort and convenience at Hotel Downtown Kraków. Book your stay now!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs PLN 60 per day.

Location

Guest Reviews

8.4
Based on 2284 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 7.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.2
N
Nicola • family_with_children • it
8
2026-04-11 • via Nuitee
B
Battistella • family_with_children • it
9
Pros:

Posizione

Cons:

Stanza piccolina e pulizia giornaliera solo su richiesta

2026-04-10 • via Nuitee
• family_with_children • it
9
2026-04-10 • via Nuitee
I
Ivanenko • family_with_children • ua
9
2026-04-09 • via Nuitee
E
Emil • family_with_children • ch
8
2026-04-09 • via Nuitee
M
Martyna • extended_group • pl
9
Super udany pobyt
Pros:

Lokalizacja super, czyściutko, ładnie i funkcjonalnie w pokojach, miła obsługa i smaczne śniadanko. Dziękuję 🌷😍👍

Cons:

Zwróciłabym uwagę na baterie i dozowniki do mydła prysznicowe oraz uszczelki prysznicowe. Drobna konserwacja w tym zakresie, a wrażenie gościa duuuużo lepsze🙏☺️☺️☺️

2026-04-09 • via Nuitee
L
Liberata • family_with_children • it
9
2026-04-07 • via Nuitee
A
Agnieszka • extended_group • pl
8
2026-04-07 • via Nuitee
V
Veronika • family_with_children • sk
7
2026-04-03 • via Nuitee
M
Michal • family_with_children • pl
8
2026-04-03 • via Nuitee
валери • family_with_children • bg
7
Pros:

Много удобно място !Беше чисто и уютно

Cons:

Може да се обърне внимание на телевизията да е малко по-модерна иначе всичко е супер.

2026-03-30 • via Nuitee
L
Laura • extended_group • it
9
2026-03-30 • via Nuitee
S
Strzyżewski • couple • pl
10
Miła obsługa
Pros:

Polecam

Cons:

Wszystko

2026-03-29 • via Nuitee
Q
QIBO • family_with_children • cn
10
2026-03-24 • via Nuitee
O
Oliwia • couple • pl
10
2026-03-22 • via Nuitee
R
Regina • family_with_children • pl
8
Pros:

Prawie wszystko. Profesjonalny personel, lokalizacja, czystość.

Cons:

Ciągle zepsuty ekspres do kawy. Mój drugi pobyt kiedy ekspres nie działa jak należy. Mleko do kawy z dzbanka różni się od mleka spienione.

2026-03-21 • via Nuitee
M
Matt • solo_traveller • gb
8
Great would definitely recommend
Pros:

Great location, especially for transport , old town and sightseeing meeting points , good breakfast

Cons:

Only negative WiFi was bad on the 3rd floor

2026-03-20 • via Nuitee
T
Tommy Caeiro • family_with_children • pt
8
Agradável
Pros:

Boa localização
Bom pequeno almoço

2026-03-20 • via Nuitee
O
Ole Bjørn • solo_traveller • no
9
2026-03-19 • via Nuitee
J
Jolanta • family_with_children • pl
9
2026-03-19 • via Nuitee