Hotel Taurus

Nemám co vytknout

ללא מזגן

Horko na pokoji, ale bylo extrémní vedro v ČR, nedá se to objektivně hodnotit, na pokoji byly větráky, horko bylo v celé Praze. Hotel je vynikající, velmi doporučuji .

Chybějící klimatizace, zvláštní klíče k pokojům

Brak klimatyzacji w pokoju

I had to leave in the early morning before being able to enjoy your breakfast as I have in the past.

Despite the fan, the room was incredibly hot.

Leider befinden sich keine Klimaanlagen in den Zimmern. Bei unserem Aufenthalt herrschten Außentemperaturen von bis zu 40 Grad und dementsprechend war es auch sehr heiß im Zimmer. Zumindest war im Zimmer ein kleiner Ventilator, ohne diesen wäre es bei der Hitze unerträglich gewesen. Trotzdem war es auch nachts mit offenen Fenstern noch sehr warm, was auch die Schlafqualität negativ beeinflusst hat. Natürlich ist mir klar, dass das Hotel nichts für heiße Temperaturen im Sommer kann. Allerdings wäre ein Einbau von Klimaanlagen in den Zimmern empfehlenswert angesichts der Tatsache, dass die Temperaturen im Sommer in Zukunft wahrscheinlich öfters in diese extreme Höhe steigen werden. Wenn man im Frühling oder Herbst dieses Hotel bucht, ist eine fehlende Klimaanlage kein Problem. Aber im Sommer ohne Klimaanlage würde ich es nicht empfehlen.

Our experience was a complete disaster because of the extreme heat and incorrect bed setup in our rooms. I had booked two rooms with a double bed (king size); however, when we arrived, we saw that the setup in both rooms was twin beds (two separate beds with separate mattresses). When I confronted a person from reception about this situation, he claimed that what we saw was actually a king-size double bed, which sounded like a joke, and said there was no room in the hotel with a double mattress — even though the booking clearly showed a double bed, not twin beds. The receptionist told me it was not their issue and that Booking.com had made a mistake translating from Czech to English. According to him, it was what it was, and I should take the matter up with Booking.com.

I reached out to Booking.com's customer service a couple of hours later. They replied that they could not find common ground with the hotel and instead offered me a voucher worth almost 10-12% of what I had paid — an amount that could not really compensate for what I had spent.

Additionally, when I was checking in, I asked if the AC was working fine, and I was told there was no AC in the rooms I had booked. It turns out I should have specifically looked for the word "AC" in the room description, something I never thought to check, as I would never have imagined a hotel in one of the most touristic cities in the Czech Republic would be without any air conditioning when it's 37-38 degrees Celsius outside.

The rooms were provided with fans, but for such extreme heat, it was not enough.

All in all, I believe the room descriptions for this hotel should be changed from double beds to twin beds, and they should seriously consider investing in AC, as it can get very hot during the summer.

Klimatizace ač byla zapnutá,nebo nebyla,vrčelo v ní a rušila celou noc. Vůbec jsme se nevyspali celé 3 dny. Dostali jsme druhý pokoj a stejný problém. Kompenzace za ubytováni žadná ač jsem navrhoval alespoň slevu.

Hotel nemá klimatizaci. Na jednom pokoji byl ventilátor, ale na druhém chyběl. Po požádání jsme ho dostali. Protože bylo moc horko, tak i ve výtahu bylo nedýchatelno.