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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Terrace
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Dry cleaning
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Non-smoking throughout
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Private parking
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Outdoor pool
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Designated smoking area
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Shared lounge/TV area
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Board games/puzzles
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Parking garage
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Minimarket on site
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Wheelchair accessible
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Allergy-free room
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Heated pool
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Outdoor furniture
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
Review Highlights
Categories
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Property Description
Convenient Location near Disneyland
Located just 5 minutes' drive from Disneyland, Candlewood Suites Anaheim - Resort Area offers a perfect getaway for families and travelers looking to experience the magic of the theme park.
Comfortable Rooms with Kitchenettes
Each room is equipped with a fully equipped kitchenette, perfect for preparing meals and snacks during your stay. Enjoy the convenience of a coffee machine, cable TV, and DVD player in every room.
Amenities for a Relaxing Stay
Unwind in the hot tub, stroll through the garden area, or take advantage of the guest laundry facilities. With free WiFi, covered garage parking, and business center services, Candlewood Suites Anaheim - Resort Area ensures a comfortable and stress-free stay.
Book now for a magical and relaxing experience near Disneyland at Candlewood Suites Anaheim - Resort Area.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 17.55 per day.
Location
Guest Reviews
We actually love the clean laundry room, but only 3 of 6 dryers work, & 2 of the washers weren’t working either. And we actually commend the customer service, always going above & beyond to accommodate your guests, until our last stay.
Well, we were in a handicap room, & ALL of the other ones we’ve previously stayed in had a recliner, which is perfect, since my disability that’s all I can sleep in, but this last room did NOT have one, or a shower chair, & when we requested one, the front desk told us we’d have to wait until the next morning when Housekeeping arrived, any time before when we needed one the front desk always located one & brought it up to us personally, so when I expressed this to the front desk, they told me that they’re NOT allowed to do that, so I just have to wait. This being the first time that we were disregarded this way, really upset me, we’ve always raved about how accommodating CandleWood Suites have always been, until now, also, it was the smallest room we’ve ever seen there too. So, I spent the entire night in my wheelchair awaiting Housekeeping to arrive & bring us a shower chair, & after they brought it we had less than 40mins before checkout, & when we requested a late one, we were told the max we could get is 30mins, we understand if it was fully booked or something, but being disabled had hoped for maybe an exception, but we also don’t want to change our whole opinion of this place based on one stay either, but considering ALL the factors, I’m really having a hard time. Respectfully,
Robyn Doherty & Leon Rogers
Great location. Friendly staff.
Nothing.
Good location, rooms have kitchenette which is great plus they are spacious.
I stayed in three different rooms, first room had extremely poor WiFi (4th Floor near lift) which after requesting for a quiet room, the receptionist chose to put me next to a fire exit and lift? I was then moved to the 2nd floor, again requested a quiet room, although I was upgraded, it turns out I was next to the BBQ seating area and pool, great room for families, but not for a business traveller. To top this off, they had an error in their system which meant the credit card I had used for deposit and parking was being charged every day for my room, it held a payment on my card of over $650, the hotel explained it was an error and released the hold, but as we all know this can take up to a week to be returned to the card.... frustrating. Then I had to deal with lets just say, 'an incontinent' dirty guest with a serious hygiene problem opposite who decided to leave adult nappies and soiled towels on the floor outside their room, the smell was disgusting. So I move again, wasting a whole morning moving and trying to resolve these issues, then the room key card didn't work, up and down to reception 3 times, until they finally realised there was an issue with the door entry system, not the card, the room I am in finally is nice and in fairness not of this is directly the hotels staff fault and 'some' where very helpful in trying to resolve the issues. I checked out and had made a separate booking for the extension of my stay, which they said book directly, I did that, only to find on the day of payment for this to be nearly $50 a day more than I had paid through booking.
I appreciate this is a long winded review, but as a business traveller who is looking for long term accommodation in Orange California, I was hoping with it being an IHG, there would be no issues, unfortunately it's been challenging from the time I moved in, not what I wanted or needed during my 17 night stay.
We enjoyed our stay at the Candlewood Suites! Staff was friendly and attentive to our requests. Food for any meal was available for purchase in the lobby - no need to hunt for a grocery store. Disneyland and restaurants also within walking distance. And nightly fireworks outside our window!
I would not recommend staying here. Upon arrival, I noticed the room was warm. I turned the thermostat down, but the room would not cool off. Maintenance assured me that it was just a part that needed replaced, but after replacing it, maintenance eventually admitted that the room would not cool off. I requested to move rooms and had to move with my two children (4 month old and 2 year old) at 8:30pm.
The room we moved to had working air conditioning, but there was a cockroach in the bathroom and the carpet smelled like pee (perhaps because it is a pet friendly hotel). There was also food crumbs on the carpet from a previous guest.
The rooms are also loud. I could hear the upstairs guests moving around at all times, and sirens from the nearby fire station all night.
They conducted fire alarm testing from 8am-5pm on one of the days, making napping in the room impossible for the little ones.
There was only one working elevator for the entire hotel.
I am giving two stars because the staff was friendly, but other than that, this was a terrible experience and stay.
That it had a kitchen and they provided all the utensils. And they had a pool in the 3rd floor with BBQs available for everyone to use. They also had free washers and dryers, you just had to provide your own detergent.
There’s no air vent in the bathroom
The staff are all so nice and friendly!
I love the convenience of a kitchen, the bed was so comfortable. The free coffee, laundry, location (there's so many restaurants near by). Would stay here again
Pillows are kinda uncomfortable, my room was by the freeway so I can hear everything but the bed was too comfy so it's fine :)
Clean and service
Trash cans in the room
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