Hennessy Park Hotel

Hotels
•
Ninety-Six Hotel Collection
7.7 (243 reviews)
65 Ebene Cybercity , Ebene , mu

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Spacious rooms
Good location
Cons:
Cleanliness issues
Long wait times
Some staff impatience
Amenities needing improvement

Categories

Cleanliness
6.69
Cleanliness needs improvement in the room, bathroom, and elevator.
Service
8.66
Staff were generally polite and helpful, though some reports of impatience.
Location
7.7
Location is convenient for certain needs, but considered far from city center by some.
Room Quality
7.15
Rooms are spacious but had issues such as darkness and maintenance delays.
Amenities
7.18
Facilities are generally good, but improvements needed for the hammam.
Value for Money
8.14
Price might be considered high for the quality experienced.
Food and Beverage
8.19
Good breakfast buffet overall, but some issues with the main restaurant service.
Overall Experience
7.86
A generally positive experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:29

Property Description

Modern Accommodation in Ebene Cybercity

Luxurious Rooms and Wellness Centre
Hennessy Park Hotel offers brightly decorated rooms with modern amenities like flat-screen TVs and mini bars. Guests can unwind at the fitness and wellness centre that includes a gym, sauna, massages, and beauty treatments.

Culinary Delights and Entertainment
Indulge in Mauritian cuisine at Grain d’Sel or savor Japanese sushi at SushiMe restaurant. For a more laid-back experience, guests can enjoy drinks at the Backstage Pub.

Convenience and Comfort
With 24-hour room service, an outdoor pool, free parking, and airport transfer services, Hennessy Park Hotel ensures a convenient and comfortable stay for all guests.

Book your stay at Hennessy Park Hotel for a perfect blend of luxury and relaxation.

Important information:

Wireless internet is free. The charges below are not included in the overall room rate. Guests will be charged separately at hotel reception. Please note that all bookings covering the nights of 24th and 31st December 2026 on a Half Board basis must include the applicable Gala Dinner supplement in addition to the Half Board supplement. This supplement is not commissionable and must be paid directly at the hotel upon check-in.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for € 16 per person per night when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 26 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 243 reviews
Cleanliness: 6.69
Service: 8.66
Location: 7.7
Room Quality: 7.15
Amenities: 7.18
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 7.86
S
samiya • extended_group • ng
8
Rewarding experience
Pros:

Good

Cons:

The response time for waiting for dinner

2026-05-16 • via Nuitee
S
Simon • solo_traveller • za
4
Damp room smell
Pros:

It was a great location in the business district

Cons:

The rooms all smelt like damp and mouldy. I think the hotel had suffered flooding or their fire system had triggered and the whole place smelt like damp. In addition, I could not open the window to let fresh air in

2026-05-15 • via Nuitee
X
xavier • solo_traveller • fr
9
2026-05-14 • via Nuitee
H
Harizafy • solo_traveller • be
8
Pros:

proximité

Cons:

pas suffisamment de prise électrique pour charger les appareils (téléphone, laptop)
la source pour le cable USB est défaillant

2026-05-09 • via Nuitee
K
Karine • solo_traveller • re
10
2026-05-09 • via Nuitee
M
Mustyn • extended_group • ng
9
Excellent
Pros:

The warmth of the staff, especially Mr Mohammad Ally. He was always willing to attend to us at the dining
The food

Cons:

The rains. Beacause of the rains, my boat cruise was cancelled

2026-04-30 • via Nuitee
H
Haintso • family_with_children • re
9
2026-04-26 • via Nuitee
S
Serge • family_with_children • sc
3
Needs to be shut down for immediate renovation
Pros:

Nothing

Cons:

Structure old & tired. Bathroom tiles stained & equipment dilapidated. Room badly maintained. Reading lights hanging & not operating. Mini fridge not cooling. Bedside tables hanging at an angle. Corridor ceiling tiles water stained & falling in some places. Lifts creaking. Worse sushi restaurant ever.

2026-04-26 • via Nuitee
B
Brad • solo_traveller • za
5
Expensive food and beverage / grumpy staff / average menus in all restaurants
Pros:

Rooms are tired and staff service is arrogant

Cons:

Arrogant staff in restaurants

2026-04-25 • via Nuitee
A
Arnold • solo_traveller • au
4
Spoilt our holiday, we shall never consider staying there again.
Pros:

Convenience to the places we wanted to see.

Cons:

The property is very tired and in need of a massive renovation. Outdated bathroom, decor and poor lighting in the room. Bedside reading light was not working and got fixed only two days after we reported it. Furniture is old and room service appalling. The QR code brings up an outdated room service menu. The plate which was ordered was brought to the room uncovered and the person delivering was almost breathing on it. Same boring breakfast each morning with little variation. Our friends tried the sushi restaurant and were served what they described as the most unappetising soups and sushi.

2026-04-25 • via Nuitee
I
ismail • extended_group • ma
1
L’hôtel n’est pas confortable
Pros:

Pas grand chose

Cons:

Il ya forte odeur de moisissure dans ma chambre et des traces de moisissure partout dans les murs, la literie est de tres bas de gamme et la moquette n’est pas propre du tout. Mon collègue a meme trouve des bedbugs et des petit cafards dans son lit. Le personnels (Surika) dans le restaurant au petit déjeuné n’est pas courtois , et il ne faut pas oublier le bruit de la boite de nuit le soir pendant les week-ends et le bruit du PADEL pendant la semaine.

2026-04-18 • via Nuitee
J
J francois • extended_group • re
9
2026-04-13 • via Nuitee
K
Kari • family_with_children • fi
9
Hyvä konferenssi ja kaupunkisetti
Pros:

Omeletit

Cons:

Jääkaapin lämpiäminen

2026-04-10 • via Nuitee
B
Bartoli • solo_traveller • ae
6
Chambre confortable mais mauvaise odeur
Pros:

Le lit est confortable et la chambre est grande. Décoration qui essaie de tendre vers le design.
Le personnel est très sympathique et il y a un paddle court.

Cons:

Il y avait une odeur très forte d’humidité et de renfermé dans ma chambre, ce qui était très désagréable.
Le petit déjeuner est moyen.

2026-04-03 • via Nuitee
J
Joomun • solo_traveller • mu
1
Disappointing
Pros:

The room was beautiful

Cons:

Air conditioner system very bad,and very old
Not cold at all
The room key has to be reactivated everyday
The staff at the restaurant on sunday 29th morning, the elder waiter was very rude.No smile and like he is being disturbed when asked for something.Wants to overcharge for one croissant and juice.not friendly and felt a bit like a racist.The worst hotel to be at very judgemental staff and not satisfied at all.
Its better you stay at a rented apartment and order food delivery services.

2026-03-30 • via Nuitee
S
Stevens • couple • gb
3
5 days trying to get that fixed
Cons:

My ac in the room didn’t work nor did I have hot water in the shower

2026-03-30 • via Nuitee
R
Rachel • solo_traveller • fr
9
Lovely hotel, welcoming and friendly staff, great facilities, restaurant and bar highly recommended.
Pros:

The huge open foyer/reception area, very friendly staff, big rooms, plenty of space, excellent food in the restaurant (visited restaurant 3 times in the evenings) food exceptionally well presented. Lovely outside bar to enjoy a drink.

Cons:

Shower could be updated, but what was there worked, so not a problem.

2026-03-28 • via Nuitee
Z
Zinhle • solo_traveller • za
8
Service could be better, but overall good stay
Pros:

The location of the hotel is very convenient for business travellers. It is in the business district with many office parks either walking distance or a short taxi ride away. The junior suite was very spacious, room amenities like gowns and slippers were provided and it was very clean.

The gym is a good size, with all the expected equipment plus studio group classes which hotel guests could join. The pool area was decent. The restaurants had great food!

Cons:

I advised the hotel during the prolonged check in process that I needed a meeting room for 1-2 days. Every day I needed to follow up on my request - every single morning when leaving the hotel and every afternoon when I was back, I would have to engage reception for an update or confirmation. Frustratingly, the same person would ask me to confirm my room number and date and time of the meeting room request. It was apparent that nothing had been done to accommodate the request. Only after speaking to the manager did my confirmation come through the Sunday before I required the room.

Make sure you triple check all your belongings on check out. In my rush to leave for the airport, I left two books behind. And when I reached out to the hotel, they said that they were not in the hotel. Both books?!

2026-03-26 • via Nuitee
M
Mourtaza • solo_traveller • re
2
2026-03-14 • via Nuitee
C
CHIMWEMWE • solo_traveller • mw
7
2026-03-07 • via Nuitee