Children allowed
Pets allowed

Facilities

Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Well-located
Clean and modern atmosphere
Cons:
High price for amenities
Poor lighting and mattress quality

Categories

Cleanliness
8.69
Some reviewers mentioned issues with cleanliness, such as dust and hair in the room.
Service
10
Multiple reviews praised the attentive and kind staff, especially noting Pável's exceptional service.
Location
9.66
The hotel is well-located and close to the city center, which was positively mentioned.
Room Quality
8.7
Mixed reviews; some found the rooms clean and functional while others noted poor lighting and bad mattresses.
Amenities
8.65
Mentioned limited amenities, particularly the lack of a gym and basic necessities like a kettle.
Value for Money
8.18
Several comments indicate that the pricing is high for the offered services and amenities.
Food and Beverage
8.14
Food quality and service were criticized as overpriced and underwhelming compared to expectations.
Overall Experience
9.19
Despite some drawbacks, many reviewers expressed satisfaction with their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:06

Property Description

Convenient Location
Mama Shelter Praha is ideally located near major attractions, a beautiful park, and the Prague Holesovice exhibition grounds. The next tram stop is just a stone's throw away, ensuring easy access to Prague's key sights.

Modern Amenities
Enjoy a comfortable stay in our fully equipped rooms featuring free WiFi, on-demand movies, and en-suite bathrooms with complimentary toiletries. Whether you're here for leisure or business, our two large restaurants, lively bars, and meeting rooms cater to all your needs.

Free WiFi and Parking
Stay connected with complimentary WiFi throughout the building and take advantage of convenient public parking facilities at Mama Shelter Prague for a worry-free stay.

Book now for a memorable stay at Mama Shelter Praha!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 2.50 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 5 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 13 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.9
Based on 7127 reviews
Cleanliness: 8.69
Service: 10
Location: 9.66
Room Quality: 8.7
Amenities: 8.65
Value for Money: 8.18
Food and Beverage: 8.14
Overall Experience: 9.19
J
Justine • couple • fr
10
Reposant et confortable
Pros:

La décoration, la gentillesse du personnel, le confort de la literie exceptionnel on a tellement bien dormi, l’accessibilité à des jeux et des espaces de détente en libre service

2026-03-29 • via Nuitee
M
Martin • couple • cz
7
2026-03-28 • via Nuitee
S
Stefano • family_with_children • it
10
Pros:

Ambiente top

2026-03-28 • via Nuitee
N
Novák • couple • cz
8
2026-03-28 • via Nuitee
D
Dokoupil • couple • cz
8
2026-03-28 • via Nuitee
D
Dominic • family_with_children • gb
9
Amazing Hotel but...
Pros:

This is a beautiful hotel in one of the most beautiful cities in Central Europe. The staff are all very friendly and very helpful. And they all speak English very well (which was helpful to someone who is not yet fully conversant in Czech).

My room was very clean. I have read several reviews that say the rooms are very dimly lit. I didnt find this to be the case. The lighting in my room was more than adequate. The bed was amazingly comfortable with beautiful feather duvet and feather pillows. It was like sleeping in a cloud. Normally when travelling, I find it difficult to sleep in strange beds, but the luxurious comfort helped me get good nights sleep from night 1.

The food in the Restaurant Bar was superb (I can highly recommend their Crispy Chicken Salad but to be fair, all the food I tried here was absolutely delicious.)

Cons:

The ONLY downside for me was the fact there are no tea or coffee making facilities in the room. The hotel want you to buy tea and coffee from the Restaurant Bar area, which isnt a problem, unless like me youre a very early riser. I am usually up and about from about 4-4.30am and having to wait until the Breakfast area opens at 7.00am for a hot tea or coffee was a little intolerable. Sadly this is the ONLY reason that I probably wont stay here on my next visit to this beautiful city

2026-03-27 • via Nuitee
K
Kathy • couple • be
10
2026-03-27 • via Nuitee
M
Michelle • family_with_children • pt
8
2026-03-27 • via Nuitee
R
Roberta Tóthová • couple • sk
10
2026-03-26 • via Nuitee
M
Myroessa • couple • de
8
Great location in Holesovice, amazing bed and pillows, great vibes.
Pros:

Great location in Holesovice

Cons:

The garage (paid extra) was a little bit further, in a shopping mall.

No decaf coffee!!!

2026-03-26 • via Nuitee
A
Aleksandar • family_with_children • rs
8
2026-03-26 • via Nuitee
P
Petr • family_with_children • cz
3
2026-03-24 • via Nuitee
F
Felix • extended_group • at
10
2026-03-24 • via Nuitee
M
Michaela • solo_traveller • cz
10
2026-03-24 • via Nuitee
J
Jarmila • solo_traveller • cz
8
2026-03-23 • via Nuitee
T
Thomas • family_with_children • at
9
2026-03-23 • via Nuitee
D
Denise • couple • at
10
Pros:

Es gab eine große Auswahl beim Frühstück, Zimmer waren sehr geräumig, der gesamte Look vom Hotel war einmalig!
Das Personal war sehr freundlich und hilfsbereit, die Pizza war ein Traum!

2026-03-23 • via Nuitee
G
gavin • couple • gb
5
Disappointing, with poor staff training and poor room electrics the main problem.
Pros:

Good breakfast and location. Opening window in room.

Cons:

Poor bed, nonfunctional air conditioning, dodgy main light control, poor service from some staff, clearly inexperienced and poorly trained in hospitality.

2026-03-23 • via Nuitee
M
magali • family_with_children • fr
10
Pros:

La qualité de la literie !!!

Cons:

On entend un peu les bruits de couloir

2026-03-23 • via Nuitee
E
Ester • couple • sk
7
Pros:

Čistota a bohaté raňajky

Cons:

Od susednej izby nás oddeľovali iba dvere, cez ktoré bolo veľmi počuť hlučných susedov. Bolo to veľmi nepríjemné.
Televízor nefungoval dobre, stále sa vypínal.

2026-03-23 • via Nuitee