Scandic Malmö City

Hotels
•
Scandic
8 (3534 reviews)
Kaptensgatan 1 , Malmö , se

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast variety
Cons:
Cleanliness issues
Value perception due to extra breakfast charge

Categories

Cleanliness
7.33
Some reviews noted cleanliness issues, such as dirty kitchenware and stains.
Service
8.3
Friendly staff who were responsive to questions and made efforts towards environmental friendliness.
Location
8.84
The hotel is conveniently located near central attractions and public transport.
Room Quality
7.79
Rooms are spacious and modern, though some had issues like uncomfortable beds.
Amenities
7.82
Family-friendly amenities available, but some inconsistencies in kitchen equipment cleanliness.
Value for Money
7.28
Breakfast is extra, which some guests felt reduced overall value.
Food and Beverage
8.33
Breakfast received high praise for quality and variety, especially for families.
Overall Experience
8.3
Overall, guests had enjoyable stays, valuing comfort and cleanliness despite minor flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-05 16:19

Property Description

Modern Comfort by the Canal

Spacious Rooms with Kitchenette: Enjoy the convenience of a private kitchenette in every room, complete with a fridge and microwave for your comfort.

Ecological Breakfast Buffet: Start your day right with a diverse breakfast buffet offering lactose- and gluten-free options, along with fair-trade coffee, ensuring a sustainable and delicious meal.

Fitness Center and Central Location: Keep active at the on-site fitness center, equipped with a variety of exercise options. Plus, with the hotel's proximity to shopping streets and the central station, you're in the heart of the city's vibrant scene.

Book your stay at Scandic Malmö City now for a perfect blend of modern amenities and prime location.

Important information:

Please note that cash payments are not accepted at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MMX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs SEK 225 per day.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 80
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8
Based on 3534 reviews
Cleanliness: 7.33
Service: 8.3
Location: 8.84
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.28
Food and Beverage: 8.33
Overall Experience: 8.3
A
Annett • family_with_children • de
10
Hervorragend!
Pros:

Das Frühstücksbuffet war top!

Cons:

-

2026-04-11 • via Nuitee
M
Milena • family_with_children • me
8
2026-04-11 • via Nuitee
K
Kamalanathan • family_with_children • ch
9
2026-04-11 • via Nuitee
S
Sarah • family_with_children • gb
7
Springy
Pros:

The big room and the free washing

Cons:

The uncomfortable sofabeds

2026-04-10 • via Nuitee
A
Abdinafa • couple • ie
1
2026-04-10 • via Nuitee
E
Esra • family_with_children • ch
10
2026-04-10 • via Nuitee
M
Miroslav • solo_traveller • dk
8
2026-04-10 • via Nuitee
I
Ivan • extended_group • mt
10
2026-04-10 • via Nuitee
A
Adi Buciu • family_with_children • ro
9
2026-04-09 • via Nuitee
B
BarbaraM • family_with_children • hr
9
2026-04-09 • via Nuitee
J
JULIA • family_with_children • se
7
Vi hade skönt och bra vistelse i hotellet. Det var nära sevärdheter och mitt i centrum.
Pros:

Jag tyckte om rummet att det var stor och frukost.

Cons:

Jag tyckte inte om takfönster in rummet när utsidan kan se in i rummet.

2026-04-09 • via Nuitee
M
Mette • family_with_children • dk
2
OK indtil vi skulle sove i en miniseng to voksne mennesker og indtil jeg så at der var lagt to bøder
Pros:

God morgenmad og venligt personale.

Cons:

Meget lille seng til to personer, 140. Vi sov virkeligt dårligt. Dårlig guidning fra receptionisten, som angav at jeg kunne parkere på Majorsgatan overfor parkeringshuset og at det var mere sikkert end parkeringshuset. Dagen efter lå der hele to bøder på sek. kr. 800,00 pr. styk i min forrude. Virkelig et dårligt råd og jeg spurgte endda flere gange, om man måtte parkere på den strækning, hvilket receptionisten oplyste at man godt måtte.

2026-04-09 • via Nuitee
M
Monireh • family_with_children • se
7
2026-04-09 • via Nuitee
M
Muresan • family_with_children • ro
9
Ne-a placut si ne-am intoarce cu placere.
Pros:

Mic dejun excelent cu posibilitati de a alege diverse produse pentru toate gusturile. Camera mare cu toate dotarile de care ai nevoie pentru cateva zile de concediu.

Cons:

Geamurile sunt putin cam vechi si nu se inchid chiar perfect, astfel ca se mai aude un suierat pe sub ele, noi am patit asta, dar am prins si o vreme cu vant puternic.

2026-04-09 • via Nuitee
A
Arkuazee • family_with_children • se
5
Pros:

Vi hade kylskåp. personalbemötanden

Cons:

Rummet var tyvärr inte särskilt bekvämt. Madrassen var tunn och sängen kändes liten. Det var också väldigt lyhört, man hörde både ljud från gatan och personer som gick i korridoren. Detta påverkade sömnen negativt.

2026-04-08 • via Nuitee
M
Michael • couple • se
8
2026-04-08 • via Nuitee
F
F.G 66 • family_with_children • se
8
2026-04-08 • via Nuitee
F
Fedaa • solo_traveller • se
1
Idioter, ni vill bara ha pengar. Ni bryr er inte om era kunder. Ni tänker bara på pengar.
Pros:

inget

Cons:

Idioter, ni vill bara ha pengar. Ni bryr er inte om era kunder. Ni tänker bara på pengar. Jag hoppas att ni går i konkurs.

Det är dyrt att bo hos er, och man ska checka in kl. 16:00 och checka ut kl. 11:00 – det är mindre än 24 timmar.

Jag har mycket mer att säga, men jag kommer aldrig att bo hos er igen. Jag har en miljon följare på sociala medier och kommer att rekommendera andra att inte bo hos er., de bjuder inte på kaffe heller , och man måste betala extra för frukost

2026-04-08 • via Nuitee
M
mowafak • family_with_children • se
1
The services at this hotel are very poor. There is no proper room service. During my four-day stay,
Pros:

Nothing

Cons:

The services at this hotel are very poor. There is no proper room service. During my four-days stay, the room was not cleaned, and the bed sheets and bathroom towels were never changed.
I informed the reception about cleaning the room and replacing the towels, but they told me that cleaning would only take place after my departure. They also said that if I wanted my room cleaned and change towels during my stay, it would be available for an additional fee.
I do not recommend staying or booking here. I will reconsider using Booking.com in the future. I have photos to show

2026-04-07 • via Nuitee
B
Batool • family_with_children • se
1
Pros:

Inget

Cons:

Jag vill lämna feedback om min upplevelse på hotellet. Jag har bott på många hotell i olika städer, men det här är första gången jag blivit så besviken på den här nivån.
Städningen var under all kritik. Toaletten luktade illa och kändes inte fräsch, och rummet var smutsigt. Jag stannade i fyra dagar, men städning ingick inte – man behövde betala extra för det eller vänta tills man checkade ut.
Jag kände mig så obekväm att jag till och med undvek att duscha.
Jag är väldigt besviken, särskilt med tanke på att priset var ganska högt.

2026-04-07 • via Nuitee