Quest Carlaw Park

Hotels
Quest Serviced Apartments
9 (113 reviews)
15 Nicholls Lane, Carlaw Park, Auckland, 1010 , Auckland , NZ

Facilities

Fitness facilities
Express check-out
Free WiFi
Luggage storage
Express check-in/check-out
Elevator
Fitness facilities
Safe-deposit box at front desk
Free use of nearby fitness center
Express check-out
See all facilities

Review Highlights

Pros:
Great check-in process
Friendly staff
Clean facilities
Convenient location
Cons:
Nightly noise until early hours due to proximity to student accommodation

Categories

Cleanliness
9.25
The tiles in the bathroom were so clean, always a give away in hotel rooms.
Service
9.75
The staff were personable and helpful with a genuine passion for customer service.
Location
9.25
Excellent location for visiting Auckland hospital and nearby Parnell eat choices.
Room Quality
8.75
Room was small but generous sized with separation between areas.
Amenities
8.25
Basic amenities provided; a full-sized washer and dryer in the unit was a plus.
Value for Money
9.25
An affordable option for a night or two.
Food and Beverage
8.25
Close to Parnell restaurants for evening meals.
Overall Experience
9.25
A straightforward stay with good service and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:48

Property Description

Experience the vibrant heart of Auckland at Quest Carlaw Park, your home away from home.

Recreation and Fitness
Stay active with our outdoor tennis courts and state-of-the-art fitness center, perfect for keeping up with your wellness routine even while away from home.

Diverse Dining Options
Indulge in a culinary journey at our on-site restaurants, including the renowned Sushi Tomi, as well as cozy coffee shops and cafes for a delightful range of dining experiences.

Comfort and Convenience
Relax in one of our 41 thoughtfully designed guestrooms featuring kitchens, complimentary Wi-Fi, and spacious living areas, ensuring you have everything you need for a comfortable stay.

Book your stay at Quest Carlaw Park today and immerse yourself in the best of Auckland!

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9
Based on 113 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.25
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 9.25
C
Chris partner
10
Pros:

The after-hours check process was easy, and the staff were personable and helpful. Everything worked as it should, and it's very handy for Parnell restaurants for evening meals.

2025-09-28 via Nuitee
K
Karen
8
Pros:

Great, easy check in. Room is ok. Bed pretty comfortable. An affordable option for a night or two.

2025-09-28 via Nuitee
J
Jon partner
10
Pros:

Nice easy place to.get to and quiet as well very good place

2025-09-27 via Nuitee
S
Susan family
10
Pros:

Excellent location to visit the Auckland hospital. Good and safe walking or quick uber ride to many locations. Nearby Parnell eat choices also make it a great location.
Our room was small ( all we needed) and very clean. The tiles in the bathroom were so clean (always a give away in hotel rooms). And the staff were friendly, quick to reply to my emails, and great organising a late check in for us which worked perfectly. Highly recommend this place for cleanliness and location.

2025-09-26 via Nuitee
D
David
8
Carlaw Park
Pros:

We arrived "after hours" at 4 pm on a Sunday. Had to wait at the intercom to contact a representative to give us access to the lobby. But otherwise a straightforward stay. The room was generous sized, with separation between bedroom and kitchen area. There was a full sized washer and dryer in the unit. It is very handy if visiting a student, adjacent to Stewart McCutcheon house.

2025-09-16 via Nuitee
M
Martin
6
Pros:

Staff, room size and cleanliness were all very good. Position to town centre not-bad. Only downside was the nightly noise until the early hours as it is next to student accomindation. If you are use to city noise, a great place to stay. If you are not, it is very tiring, stressful.

2025-08-29 via Nuitee
V
Verified traveler
10
Fantastic customer service
Pros:

It's been a while since I've seen such a genuine passion for customer service- from the owner, front desk, and housekeeping.
I look forward to making this a regular stop when in the city.

2025-07-23 via Nuitee
B
Bridget
10
Pros:

Great property and very accessible

2025-06-17 via Nuitee
G
Gregory
10
Pros:

Clean and good location for food & city

2025-06-02 via Nuitee
V
Verified traveler
8
Hidden Gem
Pros:

Friendly & helpful staff, quiet venue. Walking distance to Spark Arena. Unfortunately cafe next door not open on weekends. On a positive note room had a kitchenette so can prepare your own food.

2025-05-23 via Nuitee
D
Debbie partner
8
Pros:

Easy after hours check in.

2025-05-20 via Nuitee
K
Kathy partner
8
Pros:

This is a serviced apartment property. It is in a university area. It is very convenient if you do not require the type of service you expect from a hotel. The rooms are comfortable and the area has walkable shopping and dining options.

2025-05-05 via Nuitee
K
Kate family
8
Pros:

staff were outstanding, welcoming and helpful

2025-04-22 via Nuitee
S
Suzanne
10
Pros:

Receptionist was lovely very welcoming and helpful.

2025-04-05 via Nuitee
T
Toni family
10
Pros:

The staff were very friendly and helpful. Lovely place to stay

2025-03-16 via Nuitee
M
Melanie partner
10
Pros:

Location excellent, room facilities ideal.

2025-02-27 via Nuitee
J
John
10
Pros:

Your receptionist is excellent. A smile that never leaves her lips

2025-02-26 via Nuitee
T
Theresa
10
Pros:

Good.

2025-02-21 via Nuitee
P
Phoebe friends
8
Pros:

The roadworks just outside our room late at night kept us awake . We were not informed of this happening

2025-02-04 via Nuitee
J
Jamie
10
Great place for extended stay
Pros:

Nice apartment style room with kitchenette and laundry. Has everything you need for an extended stay.
Access to the fitness centre around the corner with sauna,spas,gym,pools - nice place if you have time.
15min walk to central Auckland. Not much around the hotel itself other than a cafe and convenience store

2025-01-21 via Nuitee