MayaFair Design Hotel

Hotels
6.9 (1227 reviews)
Kukulcan Boulevard Km 8.5 hotel zone , Cancún , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for the price
Cons:
Poor cleanliness
Number of maintenance issues
Service delays

Categories

Cleanliness
4.65
Several reviews mentioned a lack of hygiene and dirty conditions.
Service
7.65
Mixed sentiments; although some staff were kind, service delays were noted.
Location
8.65
Frequent positive mentions about the hotel's prime location.
Room Quality
5.65
Rooms described as old, and several issues with maintenance were reported.
Amenities
6.65
Basic amenities mentioned but improvements needed.
Value for Money
7.65
Good value for the price, though some elements didn't match expectations.
Food and Beverage
8.15
Positive remarks about breakfast offerings but no detailed comments.
Overall Experience
6.15
Overall dissatisfaction due to cleanliness and service issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:46

Property Description

Chic Contemporary Suites
Experience modern luxury at MayaFair Design Hotel with stylish suites adorned with fashion-inspired artwork, satellite TV, and air conditioning for your comfort.

Culinary Delights
Indulge in a daily breakfast buffet and savor delectable dishes at three restaurants overseen by Chef Alberto Tuz, ensuring a delightful dining experience during your stay.

Convenient Location
Located in the vibrant heart of Cancun's Hotel Zone, MayaFair Design Hotel is surrounded by entertainment venues, shops, and attractions, offering easy access to the best of Cancun with the assistance of our friendly staff.

Book now for an unforgettable stay at MayaFair Design Hotel and immerse yourself in the perfect blend of sophistication and convenience.

Important information:

Please note that a Key deposit will be requested upon arrival, which will be refunded upon departure.
Please note that all rooms are different from each other and room allocation will depend on availability.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for US$5 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.9
Based on 1227 reviews
Cleanliness: 4.65
Service: 7.65
Location: 8.65
Room Quality: 5.65
Amenities: 6.65
Value for Money: 7.65
Food and Beverage: 8.15
Overall Experience: 6.15
R
Ramon • solo_traveller • ch
3
2026-04-23 • via Nuitee
C
Carlos • solo_traveller • us
7
It was ok for the price
Pros:

A lot of stuff close by, stores in the property
Air conditioning was top notch

Cons:

The water in the bathtub wouldn’t get hot

2026-04-21 • via Nuitee
K
Karla • couple • es
7
2026-04-21 • via Nuitee
A
Andrew • couple • ca
6
It would’ve been a great stay if there was hot water
Pros:

I like that it was air-conditioning and it was close to the town.

Cons:

It’s too bad that there was no hot water and the mattress was very uncomfortable, but it’s specific to each person with the mattress. it would be nice that they had live TV and I didn’t have to sign into my own Netflix and prime account..

2026-04-14 • via Nuitee
1
14aristokrat • solo_traveller • ua
10
2026-04-14 • via Nuitee
S
Sarah • extended_group • ch
3
2026-04-05 • via Nuitee
O
Olivia • couple • gb
5
Okay hotel
Pros:

Good location and clean. Fridge, comfy bed and hot showers.

Cons:

Rowdy people were staying when we did, resulting in disrupted sleep as they were blasting music and being loud at 3am. Not the hotels fault

2026-03-29 • via Nuitee
D
Deborath Andrea • couple • ar
6
2026-03-23 • via Nuitee
G
Gwendal • couple • fr
7
2026-03-17 • via Nuitee
G
Gleb • solo_traveller • us
10
Pros:

Good wifi and table for work on computer

2026-03-15 • via Nuitee
B
Burak Can • couple • nl
2
It is cheap for a reason
Pros:

Good location. Walking distance to some beaches, multiple supermarkets and clubs and bars like coco bongo.

Cons:

No window in the rooms and no ventilation. There is a restaurant on the ground floor and all the grilling smell is in the room when air conditioner runs. No hot water. Only warm water which is going off and on every 30 seconds.

2026-03-15 • via Nuitee
V
Valentin Poulain • couple • fr
7
2026-03-13 • via Nuitee
J
Jean-marie • solo_traveller • fr
8
Séjour au top
Pros:

Le personnel très à l’écoute surtout la fille à l’accueil demander alombra Solis Reyes cette fille est un ange🥰 elle vous aidera à passé un merveilleux séjour.

Cons:

Qu’il n’y avait pas de coffre fort

2026-03-02 • via Nuitee
J
Jean-marie • solo_traveller • fr
8
Séjour au top
Pros:

Personnel à l’écoute 👌🏽

2026-03-02 • via Nuitee
J
Jose Luis • family_with_children • uy
8
Buena relación precio / calidad.
Pros:

amplias habitaciones, hotel con poca ocupación, muy tranquilo. Deben mejorar la presión de agua en la ducha. No da para un all inclusive, si para quedarse unos días e ir a la playa (playa Caracol queda muy cerca), pasear por zona centrica hotelera.

Cons:

Presión de agua en ducha.

2026-02-27 • via Nuitee
R
Rafail • family_with_children • gr
4
Cons:

The music was very loud

2026-02-22 • via Nuitee
B
brian • solo_traveller • us
10
2026-02-13 • via Nuitee
O
Oleksandr • couple • ua
7
Pros:

Розташування і персонал

Cons:

Вікно в номері не відкривається

2026-02-13 • via Nuitee
L
Leslie Adriana • solo_traveller • mx
5
Solo el agua no salió caliente
Pros:

Limpieza

Cons:

El agua nunca salió caliente , y tardaba mucho en salir el agua , solo un chorrito

2026-02-11 • via Nuitee
A
Alan • couple • ar
5
Pros:

La posición

Cons:

Casi todo. Limpieza, atención y precio calidad

2026-01-31 • via Nuitee