La Quinta Inn & Suites by Wyndham Chicago Downtown

Hotels
La Quinta by Wyndham
8 (5347 reviews)
1 South Franklin St , Chicago , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly staff
Cons:
Rude staff
Poor breakfast quality
Inconsistent cleanliness

Categories

Cleanliness
7.33
Several reviews mentioned issues with cleanliness and lack of room cleaning.
Service
8.3
Mixed reviews on staff friendliness; some noted rudeness while others praised helpfulness.
Location
9.34
Many reviews highlighted the excellent location of the hotel.
Room Quality
8.29
General comfort mentioned, but some reviews implied room quality was average.
Amenities
7.32
Guests noted the lack of certain amenities like lotion and towels.
Value for Money
8.28
Generally seen as good value, though some expressed concerns about charges.
Food and Beverage
6.83
Numerous complaints about breakfast quality and cleanliness.
Overall Experience
8.3
Overall experience is considered decent with noted issues in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:04

Property Description

Prime Location in Chicago's Financial District
Located just 2 blocks from the iconic Willis Tower, La Quinta Inn & Suites Chicago Downtown offers modern rooms with free WiFi and a delicious hot breakfast.

Comfortable Rooms with Top Amenities
Each room features a 32-inch flat-screen TV, a work desk, microwave, and refrigerator. Enjoy in-room dining services for added convenience.

Convenient Facilities for Business and Leisure
Guests have access to a 24-hour fitness center, a business center with free printing, and well-equipped meeting rooms. Explore Chicago easily with the nearby transportation options.

Book your stay at La Quinta Inn & Suites Chicago Downtown for a memorable experience in the Windy City!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

This property is completely nonsmoking.

Please contact Jasna Vojcic at [email protected] for information regarding group bookings.

Please note that guests must be 21 years of age or older to make a reservation at this property.

This hotel charges 25 USD per room per night for pets. Limited pet-free rooms are available. ADA-defined service animals are welcome with no additional fee.

La Quinta Inn & Suites Chicago is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors provided by Rest in its rooms. Rest is a smart device that allows hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 5347 reviews
Cleanliness: 7.33
Service: 8.3
Location: 9.34
Room Quality: 8.29
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 6.83
Overall Experience: 8.3
M
Mariano solo_traveller br
9
Hotel mto bom
Pros:

Cama confortável e banheiro bom

Cons:

Vista da janela

2026-09-05 via Nuitee
I
Ivonne extended_group mx
8
2026-09-04 via Nuitee
A
Alfonso couple us
9
La estancia fue muy cómoda pero en sí el trato de quien nos hizo el check in fue muy poco amable y la falta de artículos
Pros:

Limpio y ordenado

Cons:

Que no se aseguran de tener lo suficiente para que el cliente disfrute su estancia. No teníamos jabón para el cuerpo solo una botella que estaba completamente vacía y no la rellenaron antes de darnos la habitación.

2026-09-04 via Nuitee
M
Michael couple us
9
2026-09-04 via Nuitee
D
Diana family_with_children us
10
2026-09-04 via Nuitee
R
Ranjan solo_traveller us
5
2026-09-04 via Nuitee
K
Ksenija-Sena solo_traveller rs
8
Nice downtown place
Pros:

The location is the best, close to everything

Cons:

Breakfast was not the best and our room was not cleaned once for 4 nights.

2026-09-04 via Nuitee
E
Eva solo_traveller us
10
2026-09-04 via Nuitee
J
Jonathan solo_traveller us
10
2026-09-03 via Nuitee
N
Natasha couple us
10
Definitely in the heart of the city but the employees definitely make the stay worth the money
2026-09-03 via Nuitee
A
Andre solo_traveller us
7
Cons:

Expensive price for just a decent no frills hotel but it's downtown chicago so that's expected I guess.

2026-09-03 via Nuitee
A
Ardiente couple us
7
2026-09-02 via Nuitee
M
Michelle couple us
8
2026-09-02 via Nuitee
R
Radomir family_with_children cz
4
Těžce podprúměr!!!
Pros:

Pokoj na konci chodby, ventilace na chodbě, nepřiměřený hluk a zima.

2026-09-02 via Nuitee
J
Joanne couple us
10
Nice and clean, great breakfast
Pros:

Clean

Cons:

Nothing

2026-09-01 via Nuitee
A
Asia extended_group us
10
2026-09-01 via Nuitee
D
Daxayani family_with_children us
8
2026-09-01 via Nuitee
F
Fayaz solo_traveller us
2
Pros:

Location

Cons:

The mattresses were very uncomfortable.

2026-09-01 via Nuitee
E
Emanuela family_with_children it
7
Adatto a clientela non esigente
Pros:

Posizione ottimale per raggiungere le principali attrazioni

Cons:

In 5 notti non hanno mai rifatto la camera, se non un cambio asciugamani dopo 3 gg.

2026-09-01 via Nuitee
O
Oded couple il
2
לא אהבתי
Pros:

החדר גדול. המיטה נוחה

Cons:

לא ניקו את החדר ולא סידרו מיטה והחליפו מגבות בכל זמן האירוח. למרות שביקשתי שיבואו. אין זרם מספק של מים. ארוחת בוקר דלה. ללא גבינה נקניק וירקות. צלחות מנייר

2026-09-01 via Nuitee