Grand Royal Hotel

Hotels
7.8 (95 reviews)
No.483.Zhong Shan Avenue , Guangzhou , cn
[email protected]

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Free
Children allowed

Facilities

ATM/banking
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby outdoor pool
Tennis lessons on site
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Reception hall
See all facilities

Review Highlights

Pros:
Good location
Excellent hospitality
Good food
Cons:
Unclean rooms
Poor room quality
Lack of amenities

Categories

Cleanliness
3.5
Mixed reviews about cleanliness with multiple guests reporting dirty rooms and unpleasant odors.
Service
7.5
Hospitality was appreciated by most guests, but there were complaints about cleanliness and maintenance.
Location
7.7
Guests liked the convenient location, although some felt let down by the lack of expected amenities.
Room Quality
3.3
Majority of guests were disappointed with room quality due to cleanliness and maintenance issues.
Amenities
2
Amenities received low ratings with several guests mentioning missing or inadequate services like pool and clean rooms.
Value for Money
3.5
Mixed feedback on value for money, with some guests feeling the price was not justified by the experience.
Food and Beverage
6.5
Food received positive comments, but limited variety was mentioned by some guests as a drawback.
Overall Experience
4.5
Overall guest experience was affected by cleanliness, room quality, amenities, and value for money issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 02:09

Property Description

Convenient Location
Situated just a 15-minute walk from Huangcun Metro Station, Grand Royal Hotel provides easy access to transportation. Located in the Tianhe commercial area, it is a short drive to Pazhou Exhibition Centre and Baiyun International Airport.

Luxurious Amenities
The hotel features an outdoor pool, fitness centre, tennis courts, and a business centre. Guests can also indulge in massages, enjoy mini-golf, and make use of room service. Rooms are equipped with modern comforts like air conditioning, cable TV, and a private bathroom with a hairdryer.

Culinary Delights
Satisfy your taste buds at Fortune Chinese Restaurant offering Cantonese cuisine or Café De Royal serving South East Asian and international dishes. Don't miss the chance to experience a variety of flavors during your stay at Grand Royal Hotel.

Important information:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
The property provides a free shuttle bus service to Pazhou Complex Centre at 08:30 and 09:45. Please call the property 1 day before arrival to make a reservation.

Please note that rates for an extra bed will differ during the Canton Trade Fair period.

The hotel provides a free 2-way shuttle bus service to Pazhou Complex during the Canton Trade Fair. The journey takes approximately 10 minutes.

During the Canton Fair Period:
- Rates for an extra bed will differ
- Free shuttle bus service between Pazhou Complex Centre will be provided
- Welcome fruit and drinks in the minibar will be provided
- Free wired internet access, domestic and local calls will be available.

Please note that the rate for breakfast will differ during the Canton Fair.

Please note that the swimming pool is closed from December until March every year. Grand Royal Hotel apologises for any inconvenience causes.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 95 reviews
Cleanliness: 3.5
Service: 7.5
Location: 7.7
Room Quality: 3.3
Amenities: 2
Value for Money: 3.5
Food and Beverage: 6.5
Overall Experience: 4.5
T
tjug685 • Business • us
8
Pleasantly surprised
Pros:

Based on the price I paid, I was not expecting much. But everything at this hotel was more than adequate. I was visiting for the Canton fair. The shuttle bus was convenient. The room was comfortable, albeit a bit smoky even though it was a no smoking room. I would say that the quality of the room was equivalent to a 2-star in the USA. The carpet was a bit dirty, there was some mold in the bathroom, but if you're not overly concerned and just want a comfortable inexpensive place to sleep, it is good. The breakfast was decent as well, nothing special but a fair selection of western food as well as Chinese.

My biggest complaint is that I prepaid for my room, and then the hotel also charged me, so I am working through that. But overall I'd stay here again.

2025-05-01 • via Tripadvisor
K
KHALED
2
Pros:

I don’t like anything in this hotel so bad.

2024-10-27 • via Nuitee
X
Xuezhi
2
Pros:

兎に角カビ臭い

2024-10-23 • via Nuitee
M
Muhammad
4
Pros:

Stayed at this hotel near the highway bridge. Area's average but noise from traffic made the room unbearable. Dirty and poorly cleaned. Lift was painfully slow. Breakfast was mediocre. Overall, wouldn't recommend due to noise, cleanliness, and slow service.

2024-05-09 • via Nuitee
F
Fayez A
10
Pros:

Great customer service
Clean quite

2024-05-09 • via Nuitee
X
Xinyi • partner
8
Pros:

サービスの面が良い

2024-04-25 • via Nuitee
D
dawes
10
Pros:

great hotel , good price and comfortable bed.

2023-10-16 • via Nuitee
V
Verified traveler
2
Pros:

没有游泳池

2023-04-18 • via Nuitee
V
Verified traveler • friends
8
Pros:

环境清静。但灯光较暗。附件街道环境都算干净。停车位充足。地理位置理想，可以很快到达各快速公路。员工服务态度良好。

2019-12-02 • via Nuitee
K
KAN
8
ローカルが楽しめる
Pros:

中心部から離れたところで、周辺はローカル地域のため、外国人向けの場所が多くありませんが、慣れた方には良い選択肢かもしれません。近くの駅周辺に飲食店がたくさんあり、現地の食事を楽しめます。

2019-07-09 • via Nuitee
F
FUK SIU
6
未能享用洒店內服務
Pros:

設施一般，我是住客，但未能提供水疔按摩服務！

2019-05-18 • via Nuitee
L
lisetteo490 • Business
8
Very nice hotel
Pros:

We stayed at the hotel for business purposes. Our room was very spacious. The beds were so soft and comfortable that we slept like babies. The bathroom could use a little update, was very spacious though. There was a water boiler and some coffee and tea. Also a pillow menu (how great is that?!) and bathrobes.

The breakfast was amazing. So many choices (hot and cold treats) and some lovely juices.

Would definitely recommend this hotel!

2019-05-13 • via Tripadvisor
V
Verified traveler
10
Pros:

很舒適的一間酒店.

2019-04-15 • via Nuitee
V
Verified traveler
10
Good hotel
Pros:

+Hotel is in good shape.
+Great breakfast and restaurant.
+Great room.
-Some distance to nearest subway station.
-Not all personnel knows English.

2018-08-13 • via Nuitee
L
Lier
10
好订网不给发票，对于在中国做酒店的app来说，几乎不可接受。
Pros:

酒店非常好，唯一的缺憾就是好订网不给发票，对于在中国做酒店的app来说，几乎不可接受。

2018-06-11 • via Nuitee
V
Verified traveler
6
展示会で利用
Pros:

最寄り駅から遠く、ホテルの周辺にあまりレストランが無い。部屋はいたって普通。特におすすめはしません。

2018-04-15 • via Nuitee
P
Paulus
8
Pros:

good hotel

2018-04-13 • via Nuitee
G
gougherdg • Business • ie
6
Big hotel
Pros:

Quite empty, ok rooms, nice staff, ok spa. Good food in the Chinese section of the restaurant. Easy walking distance of some
shopping. Built in an old classical European style. I wouldn’t rush back but wouldn’t have a problem staying there if I was back in Guangzhou.

2018-04-10 • via Tripadvisor
B
boyen83 • Business • id
8
Quite OK
Pros:

Staying here during Sinopack, old look hotel but clean. Unfortunately got smoking room and can not change since it was full occupied but clean and tidy. Breakfast average, pool was lame, good location, walking distance to Tienhe plaza

2018-03-14 • via Tripadvisor
V
Verified traveler
8
Pros:

분명 조식을 포함해서 지불했는데 지불을 하지 않았다며...영수증에도 조식 포함으로는 써있지 않으니 인정을 하지 않아 같이 익스피디아에서 따로 결재한 지인과 3일 조식비를 지불하고 식사를 했습니다.

2018-03-13 • via Nuitee