Grand Royal Hotel

Hotels
7.8 (75 reviews)
483 Zhong Shan Ave , Guangzhou , CN

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Free WiFi
Swimming pool
24-hour front desk
Luggage storage
Elevator
Fitness facilities
Conference space
See all facilities

Review Highlights

Pros:
Good location
Excellent hospitality
Good food
Cons:
Unclean rooms
Poor room quality
Lack of amenities

Categories

Cleanliness
3.5
Mixed reviews about cleanliness with multiple guests reporting dirty rooms and unpleasant odors.
Service
7.5
Hospitality was appreciated by most guests, but there were complaints about cleanliness and maintenance.
Location
7.7
Guests liked the convenient location, although some felt let down by the lack of expected amenities.
Room Quality
3.3
Majority of guests were disappointed with room quality due to cleanliness and maintenance issues.
Amenities
2
Amenities received low ratings with several guests mentioning missing or inadequate services like pool and clean rooms.
Value for Money
3.5
Mixed feedback on value for money, with some guests feeling the price was not justified by the experience.
Food and Beverage
6.5
Food received positive comments, but limited variety was mentioned by some guests as a drawback.
Overall Experience
4.5
Overall guest experience was affected by cleanliness, room quality, amenities, and value for money issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 02:09

Property Description

Experience ultimate relaxation at Grand Royal Hotel, where luxury meets convenience in the heart of Guangzhou.

Unwind at Our Spa
Pamper yourself with rejuvenating massages and body treatments at our serene spa, ensuring you leave feeling refreshed and revitalized.

Diverse Dining Options
Savor authentic flavors at our Chinese restaurant or enjoy the comfort of room service. Don't forget to grab a refreshing drink at our stylish bar/lounge.

Comfort and Connectivity
Stay in one of our 255 air-conditioned rooms, equipped with modern amenities like complimentary Wi-Fi and LCD televisions, perfect for both relaxing and staying connected during your visit.

Don't miss the chance to book your stay at Grand Royal Hotel today and enjoy a world of comfort and luxury!

Important information:

* No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

7.8
Based on 75 reviews
Cleanliness: 3.5
Service: 7.5
Location: 7.7
Room Quality: 3.3
Amenities: 2
Value for Money: 3.5
Food and Beverage: 6.5
Overall Experience: 4.5
K
KHALED
2
Pros:

I don’t like anything in this hotel so bad.

2024-10-27 • via Nuitee
X
Xuezhi
2
Pros:

兎に角カビ臭い

2024-10-23 • via Nuitee
F
Fayez A
10
Pros:

Great customer service
Clean quite

2024-05-09 • via Nuitee
M
Muhammad
4
Pros:

Stayed at this hotel near the highway bridge. Area's average but noise from traffic made the room unbearable. Dirty and poorly cleaned. Lift was painfully slow. Breakfast was mediocre. Overall, wouldn't recommend due to noise, cleanliness, and slow service.

2024-05-09 • via Nuitee
X
Xinyi • partner
8
Pros:

サービスの面が良い

2024-04-25 • via Nuitee
D
dawes
10
Pros:

great hotel , good price and comfortable bed.

2023-10-16 • via Nuitee
V
Verified traveler
2
Pros:

没有游泳池

2023-04-18 • via Nuitee
V
Verified traveler • friends
8
Pros:

环境清静。但灯光较暗。附件街道环境都算干净。停车位充足。地理位置理想，可以很快到达各快速公路。员工服务态度良好。

2019-12-02 • via Nuitee
K
KAN
8
ローカルが楽しめる
Pros:

中心部から離れたところで、周辺はローカル地域のため、外国人向けの場所が多くありませんが、慣れた方には良い選択肢かもしれません。近くの駅周辺に飲食店がたくさんあり、現地の食事を楽しめます。

2019-07-09 • via Nuitee
F
FUK SIU
6
未能享用洒店內服務
Pros:

設施一般，我是住客，但未能提供水疔按摩服務！

2019-05-18 • via Nuitee
V
Verified traveler
10
Pros:

很舒適的一間酒店.

2019-04-15 • via Nuitee
V
Verified traveler
10
Good hotel
Pros:

+Hotel is in good shape.
+Great breakfast and restaurant.
+Great room.
-Some distance to nearest subway station.
-Not all personnel knows English.

2018-08-13 • via Nuitee
L
Lier
10
好订网不给发票，对于在中国做酒店的app来说，几乎不可接受。
Pros:

酒店非常好，唯一的缺憾就是好订网不给发票，对于在中国做酒店的app来说，几乎不可接受。

2018-06-11 • via Nuitee
V
Verified traveler
6
展示会で利用
Pros:

最寄り駅から遠く、ホテルの周辺にあまりレストランが無い。部屋はいたって普通。特におすすめはしません。

2018-04-15 • via Nuitee
P
Paulus
8
Pros:

good hotel

2018-04-13 • via Nuitee
V
Verified traveler
8
Pros:

분명 조식을 포함해서 지불했는데 지불을 하지 않았다며...영수증에도 조식 포함으로는 써있지 않으니 인정을 하지 않아 같이 익스피디아에서 따로 결재한 지인과 3일 조식비를 지불하고 식사를 했습니다.

2018-03-13 • via Nuitee
C
ching yung janet
4
Dirty hotel
Pros:

Never before!!!, So uncomfortable with the cleaniness of the bathtub, all towels, show curtain and linens. I had to clean the bathtub as it was greasy. The towels looked dirty, hygienely unreliable and not dry. Glad its only one night stay. Horrible experience.

2018-03-06 • via Nuitee
R
Richard
4
半夜有人闖進房的酒店
Pros:

1. 一房兩賣, 凌晨1:30另一位住客有房卡開門進我的房間; 2. 房間的煙味過重; 3. 我訂房含早餐, 但酒店卻登錄為不含早餐....

2017-12-12 • via Nuitee
V
Verified traveler
8
Nice hotel for reasonable price
Pros:

Price is reasonable as the condition of the room is good!

2017-11-20 • via Nuitee
V
Verified traveler
10
便利でした！
Pros:

はじめて１人での出張で、なるべく仕事先の便利なところを優先して選びましたが、ロケーション敵のもばっちりで都合がよかったです。

2017-11-20 • via Nuitee