Comfort Inn & Suites Dallas Medical-Market Center

Hotels
•
Comfort
7.2 (662 reviews)
1521 Inwood Road , Dallas , US
+1 214-905-1400

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location near UT Southwestern/clinic and event venues
Friendly and helpful staff mentioned in multiple reviews
Breakfast generally well-regarded (variety, early option, waffles)
Some guests found rooms clean, spacious and comfortable
Cons:
Repeated complaints about cleanliness: smells, dirty elevator, bedding issues, report of a roach
Insufficient parking — guests had to park off-site frequently
Issues with room functionality: key/card lockouts, shower repairs, broken coffee pot, hot tub out of order
Value concerns: unexpected fees, cancellations charged, deposit not promptly refunded

Categories

Cleanliness
5
Multiple reviews mention bad smells in rooms and hallways, dirty elevator, bedding that smelled and a report of a cockroach — overall cleanliness is below average.
Service
8.5
Service is mixed but leans positive: several guests praised friendly staff and specific helpful staff (e.g., Ronish), though a few reports of cancelled reservations and poor handling exist.
Location
8.8
Consistently praised for proximity to UT Southwestern/clinic and convenience for guests attending medical appointments or the State Fair; parking and nearby street parking issues noted separately.
Room Quality
6.6
Rooms are described as spacious and sometimes clean, but multiple complaints about bed comfort, smells, shower repairs and malfunctioning room key/cards lower the score.
Amenities
7
Breakfast offerings and basic amenities are appreciated, but problems were reported (hot tub out of order, pool ventilation/cleaning concerns, limited parking, broken in-room coffee pot).
Value for Money
6
Several guests cited unexpected fees, cancellation charges and deposits not yet returned; some found the room adequate for location but value is diminished by these charges and condition issues.
Food and Beverage
8.5
Breakfast received multiple positive mentions (good variety, waffles, early breakfast appreciated), though a few comments noted specific dislikes (bacon quality).
Overall Experience
7.2
Mixed overall: many guests would stay again due to location and helpful staff, while others had strongly negative experiences related to cleanliness, parking and fees.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient Location
Located just minutes away from popular attractions like American Airlines Center and Highland Park Village, Comfort Inn & Suites Dallas Medical-Market Center offers a prime spot for exploring Dallas. With a 24-hour front desk and proximity to Dallas World Trade Center, convenience is at your fingertips.

Modern Amenities
Experience comfort in every room with private bathrooms and cozy accommodations at Comfort Inn & Suites. Whether you're visiting the Sixth Floor Museum or Dallas World Aquarium, return to a relaxing stay at our non-smoking property.

Easy Airport Access
Only 3 kilometers from Dallas Love Field Airport, traveling to and from Comfort Inn & Suites is a breeze. Book your stay now and enjoy a seamless travel experience in Dallas.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 662 reviews
Cleanliness: 5
Service: 8.5
Location: 8.8
Room Quality: 6.6
Amenities: 7
Value for Money: 6
Food and Beverage: 8.5
Overall Experience: 7.2
Y
Yvonne’s • couple • us
9
2026-10-30 • via Nuitee
C
Crisanto • couple • us
1
Many things wrong with this hotel, for starters they canceled my reservation and charged me more for another room, secon
Pros:

Absolutely nothing

Cons:

This was one of the worst hotels I’ve stayed in since I have used Booking .com would never recommend this hotel to no one

2026-10-27 • via Nuitee
R
randy • solo_traveller • us
5
parking and was lock out of room
Pros:

the room was clkean but the parking was terrible not enough parking i had to park almost half block had to park behind chevro station next door ther e thats where was told to park if none wasnt close by

Cons:

the parking and when i left the room and came back my card didnt work in room

2026-10-26 • via Nuitee
S
Sylvia • family_with_children • fr
9
Au top
Pros:

Hotel agréable, très bon petit dejeuner.
Excellent accueil de la part de Ronish.

2026-10-25 • via Nuitee
S
Silvia • couple • us
10
Pros:

Desayuno estaba muy rico

2026-10-24 • via Nuitee
T
Trisha • couple • us
10
2026-10-24 • via Nuitee
J
John • family_with_children • us
6
Decent but smelly
Pros:

The location is convenient to UT SOUTHWESTERN Medical which is the reason for the booking.

Cons:

We didn't like smell in the room almost like it used to be a smoking room. The hallway smelled like sewage. Other than that it wasn't too bad.

2026-10-20 • via Nuitee
D
Dominique • couple • us
8
Pros:

The hospitality was great

Cons:

The hot tube was out of order.

2026-10-19 • via Nuitee
E
Emerita • couple • us
10
Large clean comfortable rooms
Pros:

Location

Cons:

Parking is limited

2026-10-14 • via Nuitee
L
Larry • family_with_children • us
6
We came down to show cattle at the State Fair of Texas. Location was great. Parking was not.
Pros:

Bed was comfortable.
Breakfast was good.

Cons:

There just isn't enough parking at the hotel
We had to park behind a liquor store next door.

2026-10-14 • via Nuitee
D
Davis • solo_traveller • us
5
2026-10-09 • via Nuitee
J
Jose • couple • us
10
Pros:

Service

Cons:

Clean

2026-10-09 • via Nuitee
A
Aaron • couple • us
10
Extremely relaxing.
Pros:

Clean & accommodations.

2026-10-07 • via Nuitee
J
Janice • family_with_children • us
4
Would not return
Pros:

Breakfast & location okay. But very noisy & uncomfortable beds.

Cons:

Beds could be better & too noisy - loud cars & unloading freight at nite

2026-09-17 • via Nuitee
D
Davis • solo_traveller • us
8
Great everyone was friendly and nice.
Pros:

Good

Cons:

My discount

2026-09-13 • via Nuitee
D
Desiree • couple • us
5
2026-09-12 • via Nuitee
M
Ma Camille • family_with_children • us
1
Dirty hotel
Cons:

The room smells, the bed and the pillow smells like they never change. Outside a lot of homeless during the night. It’s not safe and also the dirty elevator.
They give me $60 fee for a cancellation on my booking. They charge a lot and it’s not even clean hotel, don’t believed with there pictures and rating.

2026-09-08 • via Nuitee
D
Dillon • couple • us
7
2026-09-07 • via Nuitee
A
Andrade • family_with_children • us
6
2026-09-07 • via Nuitee
F
fabienne • solo_traveller • fr
8
Pros:

Bon petit déjeuner avec des gauffres !

2026-09-07 • via Nuitee