PLAZA INN Graz City

Hotels
•
Best Western Plus
8.3 (5162 reviews)
Conrad-von-Hötzendorf-Straße 60 , Graz , at

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Nice location
Cons:
Poor room cleaning practices
Unorganized bar service

Categories

Cleanliness
7.49
Several comments indicated issues with room cleaning and maintenance.
Service
8.46
Mixed reviews; while breakfast staff were praised, reception had significant complaints.
Location
8.5
Good location close to city center, with easy access to public transportation.
Room Quality
7.95
Average quality noted, with some rooms lacking proper maintenance.
Amenities
8.48
Amenities generally good; major complaint was limited coffee service.
Value for Money
8.24
Generally good value with an excellent breakfast noted.
Food and Beverage
8.99
Breakfast options and staff received high praise.
Overall Experience
8.26
Overall a satisfactory experience with notable pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:29

Property Description

Modern Business Hotel near Stadthalle and Graz Exhibition Center

Sauna and 24-Hour Front Desk
Enjoy the convenience of a sauna and a 24-hour front desk at our modern business hotel. Relax after a busy day of meetings or sightseeing in Graz.

Complimentary Amenities and Services
From free WiFi to landline phone calls to 48 countries, we ensure you stay connected throughout your stay. Take advantage of our business corner, lobby bar, and complimentary tea and coffee making facilities.

Convenient Location and Parking
Located directly across from Stadthalle, our hotel offers easy access to Graz Exhibition and Congress Centre. With an underground car park and tram stop opposite the hotel, exploring the Old Town is a breeze.

Ready to experience comfort and convenience at Best Western Plus Plaza Hotel Graz? Book your stay now!

Important information:

Please note that the hotel only has a limited number of private parking spaces, and reservations are not possible. The nearest public parking garage is available at Messe/Congress Graz, 984 feet away.
Please note that dogs will incur an additional charge of EUR 20 per day , per dog.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRZ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

8.3
Based on 5162 reviews
Cleanliness: 7.49
Service: 8.46
Location: 8.5
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.24
Food and Beverage: 8.99
Overall Experience: 8.26
M
Margaret • family_with_children • pl
5
Brak ciepłej wody
Cons:

Brak ciepłej wody, niestety zero reakcji po zgłoszeniu w recepcji.

2026-03-07 • via Nuitee
W
Werner • solo_traveller • at
9
2026-03-07 • via Nuitee
C
christian • couple • at
8
Pros:

alles bestens

Cons:

abendessen gehen

2026-03-07 • via Nuitee
T
Tina Kogelbauer • family_with_children • at
8
2026-03-06 • via Nuitee
L
Lule • solo_traveller • at
8
Nett
Cons:

Dass das Zimmer nicht aufgeräumt wurde obwohl das schild hing

2026-03-06 • via Nuitee
E
Eva • couple • at
9
Perfekt für einen Wochenendtripp!
Pros:

Super Hotel für Städtetrip. SEHR tolles Frühstück mit viel Auswahl! Frühstücksbereich etwas klein, aber es gibt ein bisschen Abseits noch genug Sitzmöglichkeiten zum Essen.
Kleiderschranklösung im Zimmer ist eine gute Idee.

Cons:

Bett war etwas hart.

2026-03-04 • via Nuitee
C
Claudia • solo_traveller • at
10
2026-03-04 • via Nuitee
I
Ines • family_with_children • at
7
Pros:

Tolles Frühstück nettes Personal

Cons:

Kühlschrank nicht sauber

2026-03-04 • via Nuitee
T
Thomas • family_with_children • at
3
Cons:

Schmutzige abgewohnte Zimmer. Das ganze hotel ist nicht sauber.

2026-03-02 • via Nuitee
C
Cindy • family_with_children • at
8
2026-03-02 • via Nuitee
G
Gundula • family_with_children • at
7
Pros:

Super Lage für Stadtbesichtigung, Straßenbahn direkt vor der Tür.

Cons:

Es war sehr heiß im Zimmer, obwohl alles abgedreht war.

2026-03-02 • via Nuitee
T
Tina • family_with_children • at
10
2026-03-02 • via Nuitee
D
Dushko • extended_group • mk
9
2026-03-02 • via Nuitee
D
Dariusz • couple • pl
9
Cons:

Śniadanie , jajecznica do poprawy.

2026-03-02 • via Nuitee
S
Silke • extended_group • at
8
2026-03-02 • via Nuitee
S
Sabine • extended_group • at
9
2026-03-01 • via Nuitee
T
Thomas • couple • at
9
2026-03-01 • via Nuitee
K
Katharina • family_with_children • at
7
Cons:

Die Auswahl beim Frühstück wäre super gewesen leider hat das mit dem Nachreichen nicht so gut geklappt. Vieles war aus und wurde nicht mehr nach gebracht.

2026-03-01 • via Nuitee
N
Nyíri • solo_traveller • hu
10
2026-02-28 • via Nuitee
G
Gergely • extended_group • hu
10
If I will visit Graz again sometime, I will not hesitate to come back this hotel :)
Pros:

The room was excellent and really clean, the breakfast offered a wide range of choices and last but not at least, the staff was also very kind.

Cons:

There was no such thing.

2026-02-28 • via Nuitee