The Parnell Hotel & Conference Centre

Hotels
8.5 (6221 reviews)
10-20 Gladstone Road, Parnell , Auckland , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Helpful staff
Value for money
Cons:
Issues with cleanliness
Lack of amenities
Cold breakfast

Categories

Cleanliness
7.75
Several reviews mentioned cleanliness issues, including a musty smell and dirty carpets.
Service
9.25
Staff were generally described as excellent and helpful, contributing to a positive experience.
Location
9.25
Many reviewers appreciated the hotel's quiet yet central location, with good access to eateries.
Room Quality
8.25
Rooms were comfortable and spacious, but some had issues such as small kitchens and old furnishings.
Amenities
7.75
Some amenities like a gym were missing, which disappointed guests.
Value for Money
8.75
Value was generally considered good, but there were mixed feelings depending on room quality.
Food and Beverage
8.25
Breakfast was highlighted as delicious, but some reported issues with it being cold.
Overall Experience
8.75
Overall satisfaction was high, with common praise for location and staff despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:28

Property Description

Central Auckland Location:
Situated on 3.5 acres of beautiful grounds in Central Auckland, The Parnell Hotel & Conference Centre offers a tranquil escape in the heart of the city.

Comfort and Convenience:
With 101 guest rooms and apartments featuring air-conditioning and stunning views of Auckland city and the harbour, your stay is bound to be comfortable and memorable. Enjoy the convenience of free WiFi, a 24-hour reception, laundry facilities, and luggage storage.

Dining and Entertainment:
Indulge in a variety of international dishes at the on-site restaurant, unwind with a drink at the bar, or grab a coffee at the charming coffee shop. Whether you're a foodie or looking for a relaxing evening, the hotel has something for everyone.

Book your stay at The Parnell Hotel & Conference Centre now to experience luxury and convenience in Auckland.

Important information:

Please note that all rooms are strictly nonsmoking.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 6221 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
D
delinot • family_with_children • fr
7
2026-04-18 • via Nuitee
S
Sharon • extended_group • nz
8
Clean and spacious apartment
Pros:

Spacious and clean

Cons:

It was further away from the Auckland domain than we thought , good 40 min walk

2026-04-18 • via Nuitee
E
Emma • solo_traveller • nz
9
A great place to stay when in Auckland
Pros:

Close to everything I needed

2026-04-18 • via Nuitee
G
Gerry • family_with_children • nz
8
Realaxing and rejuvenating - just what we needed.
Pros:

We loved the location and how quiet the hotel was. The toiletries suppled were lovely. :) Staff were friendly and helpful and parking was easy.

Cons:

The room was a little dated but still very comfortable.

2026-04-18 • via Nuitee
J
Jane • solo_traveller • nz
10
Fabulous Views on level 5
Pros:

This Hotel is a hidden secret for views of the wharf and city.
Great easy location for CBD and shopping Uber 14$ to CBD.
FREE parking at Hotel bonus.

Cons:

One down side is the walls a little thin...if you know you know lol

2026-04-18 • via Nuitee
S
Susan • family_with_children • nz
9
2026-04-18 • via Nuitee
D
Denise • family_with_children • nz
9
Excellent location, awesome views.
Pros:

Have stayed several times as we love the location and friendly staff. Good facilities. Great parking.

Cons:

No complaints.

2026-04-18 • via Nuitee
D
Dianne • extended_group • au
6
2026-04-17 • via Nuitee
S
Sadelle • couple • nz
8
2026-04-17 • via Nuitee
D
Deborah • couple • au
10
2026-04-17 • via Nuitee
K
Kim • solo_traveller • nz
8
2026-04-17 • via Nuitee
D
Denise • couple • nz
7
Pros:

Central comforted and quiet
A great shower lots of pressure and

Cons:

Mothing

2026-04-17 • via Nuitee
E
Elika • family_with_children • nz
10
2026-04-17 • via Nuitee
D
Diane • couple • nz
8
Great hotel for a short stay
Pros:

Good clean room with adequate cooking facilities and great central location

Cons:

A bit noisy outside

2026-04-17 • via Nuitee
J
Joanna • couple • us
7
Pros:

Location was ideal as its 30 mins walk to town. Save on parking - our big room comes with kitchenette, balcony and a bathtub to soak

2026-04-17 • via Nuitee
T
Tran • solo_traveller • au
9
2026-04-16 • via Nuitee
J
John • couple • nz
8
Clean, comfortable and convenient.
Pros:

Convenient having the restaurant there. Food and wait staff excellent.

Cons:

A bit dated especially bathroom.

2026-04-16 • via Nuitee
S
Shellz89 • solo_traveller • nz
9
Pros:

Friendly staff, the room and bathroom was clean and tidy. It was nice and quiet. Bed was comfy.

2026-04-16 • via Nuitee
S
Shane • solo_traveller • au
8
2026-04-15 • via Nuitee
V
Victor • family_with_children • nz
10
2026-04-15 • via Nuitee