Wellness Hotel Step - Czech Leading Hotels

Hotels
•
CZECH INN HOTELS
9 (9374 reviews)
Malletova 1141 , Prague , cz

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great amenities
Good value for money
Convenient location
Clean rooms
Excellent food offerings
Cons:
Inconsistent service
Room size too small
Noise from outside

Categories

Cleanliness
8.89
Room quality is highlighted as clean based on multiple reviews, but additional issues suggest slight room for improvement.
Service
8.36
Some staff were noted as unhelpful or cold, but exceptional staff like Lucia showed good service. Overall, service had mixed sentiments.
Location
9.4
The hotel is positively recognized for its convenient location near attractions.
Room Quality
8.35
Room size complaints and issues with noise levels were noted, indicating a somewhat lower preference.
Amenities
9.38
Facilities such as gym, pool, and sauna were appreciated, showcasing good amenities.
Value for Money
9.34
Many reviews express satisfaction with the value offered for the price.
Food and Beverage
9.39
Breakfast received high praise in multiple reviews, indicating a strong positive sentiment.
Overall Experience
8.86
While there were specific areas of concern, the overall sentiment remains positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:01

Property Description

Luxurious Accommodation with City Views
Hotel Step offers modern and spacious rooms with city views, equipped with a minibar, satellite TV, and air-conditioning for a comfortable stay.

Extensive Wellness and Sports Facilities
Enjoy access to spa facilities including an indoor pool and saunas, as well as a sports center with tennis, squash, badminton courts, bowling alley, and indoor golf center.

Dining Options and Discounts on Activities
Indulge in Czech and international cuisine at the on-site restaurants, with summer terrace dining available. Guests also receive discounts on racket sports and complimentary entries to Water World or Sauna World.

Experience luxury and convenience at Hotel Step - book now for an unforgettable stay!

Important information:

When traveling with pets, please note that an extra charge of EUR 20 (CZK 500) per pet, per night applies. Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos. Please note that pets are not allowed in Deluxe type rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 9374 reviews
Cleanliness: 8.89
Service: 8.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 8.86
D
Danny • solo_traveller • de
10
Pros:

Tolles Sportangebot, gepflegtes Schwimmbad und Saunalandschaft, reichhaltiges Frühstück, Restaurant mit schmackhaften Angeboten, die Innenstadt von Prag ist mit öffentlichen Verkehrsmitteln über Straßenbahn und U-Bahn in Kürze sehr gut erreichbar, in Verständigung durch vielerlei Fremdsprachen ist das Personal stets bemüht

Cons:

Fällt mir nichts ein

2026-04-11 • via Nuitee
T
Tushar • family_with_children • de
10
Perfect place for family to relax.
Pros:

Location, Breakfast, Kids really liked the Pool and the Tennis court. Very supportive staff.

Cons:

-

2026-04-11 • via Nuitee
C
Cornelia • couple • de
10
2026-04-11 • via Nuitee
W
Wojciechowska • solo_traveller • de
8
2026-04-11 • via Nuitee
S
Susanne • couple • de
7
kann man sehr empfehlen
Pros:

Der Saunabereich ist sehr toll. Auch die Saunameister bei den Aufgüssen machten alle tolle Arbeit und lieferten super Shows mit Handtuchakrobatik etc.
Frühstück sehr lecker und reichhaltig

Cons:

Unser Zimmer der einfacheren Preiskategorie war sehr klein, das Bad und auch die Möbel schon etwas in die Jahre gekommen. Allerdings sehr sauber und gepflegt.

2026-04-11 • via Nuitee
S
Schmerker • family_with_children • de
10
Die Familienzimmer und das Preis-Leistungs-Verhältnis für einen Familienaufenthalt waren top!
Pros:

Die Möglichkeiten für einen Familienaufenthalt

Cons:

Alles bestens

2026-04-11 • via Nuitee
A
Anja • family_with_children • de
10
Toller Kurzurlaub
Pros:

Sehr saubere Zimmer und nette Mitarbeiter. Das Frühstück war toll. Das Sportangebot war sehr gut und ok vom Preis. Wir waren begeistert und kommen gern wieder.

2026-04-11 • via Nuitee
S
Schneeweis • solo_traveller • at
9
2026-04-11 • via Nuitee
Šárka • solo_traveller • cz
8
2026-04-11 • via Nuitee
D
Dezső • solo_traveller • hu
10
2026-04-11 • via Nuitee
E
Eliška • family_with_children • cz
10
Pros:

Nejúžasnější snídaně, co jsem kdy měla. Celkem hodně cestujeme ale toto byl opravdu zážitek.

Cons:

Vše bylo skvělé.

2026-04-11 • via Nuitee
K
Karl-Dieter • solo_traveller • de
10
2026-04-11 • via Nuitee
A
Adam • family_with_children • hu
10
We will be happy to come back next time!
Pros:

The breakfast is worth getting and the pool is nice- you get two hours. Staff was very good to us. The tram is a 5 minute walk but it’s along a busy road. We loved our stay!

Cons:

The steps to the tram make going out an all day thing- no quick return to the hotel.

2026-04-11 • via Nuitee
L
Lenka • solo_traveller • cz
10
2026-04-10 • via Nuitee
D
doreen • family_with_children • de
10
2026-04-10 • via Nuitee
A
Antonella • solo_traveller • de
8
Pros:

Es war in grossen und ganzen alles schön die Mitarbeiter waren freundlich

Cons:

1 tag ist das zimmer nicht gereinigt worden Klima gerät hat nicht funktioniert

2026-04-10 • via Nuitee
M
Miroslav • couple • cz
9
2026-04-10 • via Nuitee
G
Guvanchmyrat • family_with_children • ro
10
2026-04-10 • via Nuitee
F
Francien • family_with_children • nl
7
Ik ga er nooit meer heen
Pros:

Vriendelijk behulpzaam personeel

Cons:

De kamers zijn oud en klein, wellness is bijbetalen

2026-04-10 • via Nuitee
V
vetseram • family_with_children • hu
8
Pros:

Mindenki különösen kedves, nagyon szép és esztétikus hely.

Cons:

A recepció és a wellness között borzalmas a kommunikáció, köntösben álltunk két kis gyermekkel mikor közölték nem tudnak beengedni csak teljes áron, mert a recepció nem adta oda a vouchert. Se telefon, semmi nem segített menjünk körbe 3 fokba. Javítható lenne!

2026-04-10 • via Nuitee