Wellness Hotel Step - Czech Leading Hotels

Hotels
CZECH INN HOTELS
9 (9958 reviews)
Malletova 1141 , Prague , cz

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great amenities
Good value for money
Convenient location
Clean rooms
Excellent food offerings
Cons:
Inconsistent service
Room size too small
Noise from outside

Categories

Cleanliness
8.89
Room quality is highlighted as clean based on multiple reviews, but additional issues suggest slight room for improvement.
Service
8.36
Some staff were noted as unhelpful or cold, but exceptional staff like Lucia showed good service. Overall, service had mixed sentiments.
Location
9.4
The hotel is positively recognized for its convenient location near attractions.
Room Quality
8.35
Room size complaints and issues with noise levels were noted, indicating a somewhat lower preference.
Amenities
9.38
Facilities such as gym, pool, and sauna were appreciated, showcasing good amenities.
Value for Money
9.34
Many reviews express satisfaction with the value offered for the price.
Food and Beverage
9.39
Breakfast received high praise in multiple reviews, indicating a strong positive sentiment.
Overall Experience
8.86
While there were specific areas of concern, the overall sentiment remains positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:01

Property Description

Luxurious Accommodation with City Views
Hotel Step offers modern and spacious rooms with city views, equipped with a minibar, satellite TV, and air-conditioning for a comfortable stay.

Extensive Wellness and Sports Facilities
Enjoy access to spa facilities including an indoor pool and saunas, as well as a sports center with tennis, squash, badminton courts, bowling alley, and indoor golf center.

Dining Options and Discounts on Activities
Indulge in Czech and international cuisine at the on-site restaurants, with summer terrace dining available. Guests also receive discounts on racket sports and complimentary entries to Water World or Sauna World.

Experience luxury and convenience at Hotel Step - book now for an unforgettable stay!

Important information:

When traveling with pets, please note that an extra charge of EUR 20 (CZK 500) per pet, per night applies. Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos. Please note that pets are not allowed in Deluxe type rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Jun 16, 2026 until Tue, Jun 16, 2026
Swimming pool: Closed from Mon, Aug 31, 2026 until Wed, Sep 2, 2026
Swimming pool: Closed from Tue, Jun 16, 2026 until Tue, Jun 16, 2026
Swimming pool: Closed from Mon, Aug 31, 2026 until Wed, Sep 2, 2026
Spa/wellness center is closed from 2026-06-16 until 2026-06-16
Spa/wellness center is closed from 2026-09-02 until 2026-08-31
Sauna is closed from 2026-06-16 until 2026-06-16
Sauna is closed from 2026-09-02 until 2026-08-31
Hot tub/jacuzzi is closed from 2026-06-16 until 2026-06-16
Hot tub/jacuzzi is closed from 2026-09-02 until 2026-08-31

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 9958 reviews
Cleanliness: 8.89
Service: 8.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 8.86
K
Krisztina couple hu
10
Szuper batran ajanlom
Pros:

Tisztasag nagyon szep a szoba boseges reggeli minden szuper finom illat

Cons:

Nincs ilyen

2026-05-09 via Nuitee
K
Kateřina Anna solo_traveller cz
7
Pros:

Fantastická snídaně

Cons:

Mela jsem zaplaceny 3 luzkovy pokoj. A ve 4hvezde ocekavam ze budu spat na posteli a ne na gauci na kterem kdekdo sedi a kdo vi co, ktery byl jen prehozeny prosteradlem, ktery nebyl ani nachystany, takze jsme si o to museli rici. Gauc krivy. Hotel, ktery se prezentuje jako welness, tak Krome fitness vse zpoplatneno. Sauna 500na hodinu je dost prestrelena cena mimochodem. Ve sprse ani mydlo, jen mini sampony... cekala bych od ceny 4600 za 3 osoby na noc trochu vic.

2026-05-09 via Nuitee
M
Marcin couple pl
10
2026-05-09 via Nuitee
S
Schreiber solo_traveller de
9
2026-05-09 via Nuitee
J
Jindrich solo_traveller cz
8
2026-05-09 via Nuitee
V
Věra family_with_children cz
10
Pros:

Vše v pořádku, bohatá snídaně

2026-05-09 via Nuitee
O
Oksana solo_traveller pl
10
2026-05-09 via Nuitee
S
Stanislav family_with_children cz
9
2026-05-09 via Nuitee
A
Andriana solo_traveller md
10
Beautiful, peaceful, and welcoming.
Pros:

I really enjoyed my stay. The property was clean, comfortable. The staff was very friendly and helpful. I especially appreciated the cozy atmosphere and great service.

Cons:

Everything was great!

2026-05-09 via Nuitee
M
Martin solo_traveller cz
10
2026-05-09 via Nuitee
P
Pavol extended_group sk
8
2026-05-09 via Nuitee
V
Vladyslav solo_traveller ua
10
Pros:

Лучший из отеле Праге в котором я останавливался, комуникация на многих языках и приветливость персонала оставили очень хорошее впечатление, номер и завтрак на хорошем уровне, цена так же приятно удивила. Рассположение отеля не будет проблеммой особенно если у вас есть автомобиль, но даже если не так качество и разнообразие услуг в этом Отеле компенсируют некоторые неудобства в расположении. Рекомендую данный отель, молодцы 👍

2026-05-09 via Nuitee
A
Annu EST solo_traveller ee
10
Pros:

Kõik oli väga tore. Tasuta parkimine, spa külastus. Rikkalik hommikusöök.

2026-05-09 via Nuitee
L
Lucie family_with_children cz
7
2026-05-09 via Nuitee
V
Vasyl solo_traveller fr
10
2026-05-09 via Nuitee
J
Jana couple sk
10
2026-05-09 via Nuitee
K
Kryštof couple cz
8
2026-05-09 via Nuitee
J
Jana solo_traveller ch
8
2026-05-09 via Nuitee
A
adam solo_traveller is
10
Pros:

Staff playing the Piano in the lobby adds a lot of nice atmosphere

2026-05-09 via Nuitee
O
Olga solo_traveller de
10
Pros:

Wir waren bereits nicht zum ersten Mal in diesem Hotel und es war wieder alles genauso schön wie immer. Das Zimmer war sauber und gut ausgestattet – mit Bademänteln, Hausschuhen, Safe und Pflegeprodukten. Das Frühstück war ausgezeichnet, und auch der Saunabereich hat uns sehr gefallen. Wenn wir in Prague sind, werden wir auf jeden Fall wieder hier übernachten.

Cons:

Der einzige kleine Minuspunkt waren die Kissen. Sie waren für unseren Geschmack etwas zu groß und zu fest. Am Abend sind wir leider nicht auf die Idee gekommen, an der Rezeption nach einer Alternative zu fragen. Am nächsten Morgen wurde uns dort gesagt, dass ein Austausch möglich gewesen wäre. Schade, dass wir das vorher nicht wussten.

2026-05-09 via Nuitee