Wellness Hotel Step - Czech Leading Hotels

Hotels
•
CZECH INN HOTELS
9 (11063 reviews)
Malletova 1141 , Prague , cz

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great amenities
Good value for money
Convenient location
Clean rooms
Excellent food offerings
Cons:
Inconsistent service
Room size too small
Noise from outside

Categories

Cleanliness
8.89
Room quality is highlighted as clean based on multiple reviews, but additional issues suggest slight room for improvement.
Service
8.36
Some staff were noted as unhelpful or cold, but exceptional staff like Lucia showed good service. Overall, service had mixed sentiments.
Location
9.4
The hotel is positively recognized for its convenient location near attractions.
Room Quality
8.35
Room size complaints and issues with noise levels were noted, indicating a somewhat lower preference.
Amenities
9.38
Facilities such as gym, pool, and sauna were appreciated, showcasing good amenities.
Value for Money
9.34
Many reviews express satisfaction with the value offered for the price.
Food and Beverage
9.39
Breakfast received high praise in multiple reviews, indicating a strong positive sentiment.
Overall Experience
8.86
While there were specific areas of concern, the overall sentiment remains positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:01

Property Description

Luxurious Accommodation with City Views
Hotel Step offers modern and spacious rooms with city views, equipped with a minibar, satellite TV, and air-conditioning for a comfortable stay.

Extensive Wellness and Sports Facilities
Enjoy access to spa facilities including an indoor pool and saunas, as well as a sports center with tennis, squash, badminton courts, bowling alley, and indoor golf center.

Dining Options and Discounts on Activities
Indulge in Czech and international cuisine at the on-site restaurants, with summer terrace dining available. Guests also receive discounts on racket sports and complimentary entries to Water World or Sauna World.

Experience luxury and convenience at Hotel Step - book now for an unforgettable stay!

Important information:

When traveling with pets, please note that an extra charge of EUR 20 (CZK 500) per pet, per night applies. Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos. Please note that pets are not allowed in Deluxe type rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 11063 reviews
Cleanliness: 8.89
Service: 8.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 8.86
M
MICHEL • extended_group • fr
7
2026-06-27 • via Nuitee
T
Tiina • extended_group • ee
10
2026-06-27 • via Nuitee
S
Sandra • couple • de
7
Aufenthalt am besten in der Woche weniger Kinder generell weniger Menschen. Allein wegen der Sauna ist es wert wiederzuk
Pros:

Minibar vorhanden, Kaffee und Tee, Sauna sehr gut ausgestattet, Frühstück vielfältige Auswahl, Hoteleingangsbereich sehr schön gestaltet, Lobby ebenfalls schön eingerichtet.

Cons:

Kleines Zimmer, Handtücher wurden nicht getauscht, Sauna/Spa anderes Gebäude der Übergang ist unschön anzusehen, Tagespass jederzeit Zugang zum Spa-Bereich ist dennoch beschränkt, sehr schade da anderer Anbieter, Frühstück ist ähnlich einer Halle zu beschreiben zu viele Menschen sehr laut, Jedoch extras wie Fisch oder exklusiver Käse fehlte, viele Kinder rennen über Flure und klopfen ständig an Türen, Espresso Maschine vorhanden wurde jedoch nicht angeboten, Kaffee aus Vollautomaten standardmäßig

2026-06-27 • via Nuitee
M
Magdalena • couple • us
8
Pros:

Price, saunas;

Cons:

Mattress
Making up the room was lacking and we had to ask multiple times to refill our fridge

2026-06-27 • via Nuitee
J
Jitka • solo_traveller • cz
9
Odpovídá hodnocení na bookingu
Pros:

Spojení wellness a města

Cons:

Jednolůžkové pokoje s výhledem na město, ale blízkost železnice. Druhou noc jsem ale vyřešila zavřeným oknem a puštěnou klimatizací. Špunty do uší byly na nočním stolku již jako pozornost hotelu připravené.

2026-06-27 • via Nuitee
S
Saeid • couple • ir
10
2026-06-27 • via Nuitee
M
Magdalena • family_with_children • se
10
2026-06-27 • via Nuitee
V
Valentyna • solo_traveller • sk
10
2026-06-27 • via Nuitee
K
Kateřina • solo_traveller • cz
10
2026-06-27 • via Nuitee
R
Róbert • solo_traveller • sk
10
2026-06-27 • via Nuitee
J
Jozef • couple • sk
10
2026-06-27 • via Nuitee
I
Ilona • solo_traveller • lt
10
Pros:

Viešbutis patogioje vietoje,su metro galima lengvai pasiekti centrą,gausūs pusryčiai,skani kava,puikus SPA

2026-06-27 • via Nuitee
A
Ana • family_with_children • si
10
Very good, would come again
Pros:

Very nice and friendly stuff. Welcome drinks upon arrival. Clean property with a delicious and various breakfast. Comfortable and clean rooms. Free parking. City center was approx 20 min drive by car.

2026-06-27 • via Nuitee
B
Bogdan • solo_traveller • ro
9
Pros:

Excellent breakfast
Great staff - nice welcome macarons gift
Nice wellness facilities

Cons:

Old furniture
Small shower

2026-06-27 • via Nuitee
V
Vít • solo_traveller • cz
10
2026-06-27 • via Nuitee
O
Oleh • solo_traveller • no
10
2026-06-27 • via Nuitee
K
Kardasz • solo_traveller • de
10
2026-06-27 • via Nuitee
D
David • solo_traveller • cz
10
2026-06-27 • via Nuitee
C
craig • solo_traveller • gb
10
2026-06-26 • via Nuitee
D
Dušan • extended_group • sk
10
2026-06-26 • via Nuitee