Wellness Hotel Step - Czech Leading Hotels

Hotels
•
CZECH INN HOTELS
9 (10601 reviews)
Malletova 1141 , Prague , cz

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great amenities
Good value for money
Convenient location
Clean rooms
Excellent food offerings
Cons:
Inconsistent service
Room size too small
Noise from outside

Categories

Cleanliness
8.89
Room quality is highlighted as clean based on multiple reviews, but additional issues suggest slight room for improvement.
Service
8.36
Some staff were noted as unhelpful or cold, but exceptional staff like Lucia showed good service. Overall, service had mixed sentiments.
Location
9.4
The hotel is positively recognized for its convenient location near attractions.
Room Quality
8.35
Room size complaints and issues with noise levels were noted, indicating a somewhat lower preference.
Amenities
9.38
Facilities such as gym, pool, and sauna were appreciated, showcasing good amenities.
Value for Money
9.34
Many reviews express satisfaction with the value offered for the price.
Food and Beverage
9.39
Breakfast received high praise in multiple reviews, indicating a strong positive sentiment.
Overall Experience
8.86
While there were specific areas of concern, the overall sentiment remains positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:01

Property Description

Luxurious Accommodation with City Views
Hotel Step offers modern and spacious rooms with city views, equipped with a minibar, satellite TV, and air-conditioning for a comfortable stay.

Extensive Wellness and Sports Facilities
Enjoy access to spa facilities including an indoor pool and saunas, as well as a sports center with tennis, squash, badminton courts, bowling alley, and indoor golf center.

Dining Options and Discounts on Activities
Indulge in Czech and international cuisine at the on-site restaurants, with summer terrace dining available. Guests also receive discounts on racket sports and complimentary entries to Water World or Sauna World.

Experience luxury and convenience at Hotel Step - book now for an unforgettable stay!

Important information:

When traveling with pets, please note that an extra charge of EUR 20 (CZK 500) per pet, per night applies. Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos. Please note that pets are not allowed in Deluxe type rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Jun 16, 2026 until Tue, Jun 16, 2026
Swimming pool: Closed from Tue, Jun 16, 2026 until Tue, Jun 16, 2026
Spa/wellness center is closed from 2026-06-16 until 2026-06-16
Sauna is closed from 2026-06-16 until 2026-06-16
Hot tub/jacuzzi is closed from 2026-06-16 until 2026-06-16
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 10601 reviews
Cleanliness: 8.89
Service: 8.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 8.86
A
Alex • solo_traveller • de
10
2026-06-13 • via Nuitee
E
Eduards • family_with_children • lv
10
2026-06-13 • via Nuitee
M
Mohamed • solo_traveller • bg
10
2026-06-13 • via Nuitee
J
Jamburová • couple • cz
10
2026-06-13 • via Nuitee
D
Damon • solo_traveller • us
10
2026-06-13 • via Nuitee
L
Ludmila • couple • cz
10
Pros:

Krasne ciste ubytovani, mily personal, urcite doporučuji a radi se vratime :)

2026-06-13 • via Nuitee
A
Axel • couple • de
8
Alles empfehlenswert, vielleicht schläft man auf der anderen Seite des Hauses besser.
Pros:

Alles war gut, besonders das Frühstück

Cons:

Wir schliefen auf der Seite der Bahngleise, das war sehr laut.

2026-06-13 • via Nuitee
A
Aneta • solo_traveller • cz
10
2026-06-13 • via Nuitee
P
Petr • couple • de
10
Top zufrieden ich komme wieder
Pros:

Ich war begeistert,zimmer top und frustuck so eine habe ich im Deutschland noch nicht gekriegt,hammer

2026-06-13 • via Nuitee
M
Madina • couple • at
10
Pros:

Все было на высшем уровне

Cons:

Персонал был приветлив, особенно Анел была очень дружелюбная и вежливая

2026-06-13 • via Nuitee
T
Tanmay • couple • gb
10
Excellent stay - will definitely comeback again!
Pros:

Our stay at Prague for three nights was excellent. The hotel upgraded our stay from economy to standard, provided us with complimentary water bottles upon checking and check out, breakfast was excellent with plenty of options to choose from. They have excellent massage service which we availed and found it very relaxing. They have a whole sporting complex with badminton, tennis, squash court, swimming pool, sauna, bowling facility and what not - a complete package! During checkout they provided us with a complimentary voucher which can be available within a year for stay within their property across Europe. To top it all, the price was extremely reasonable. This was our best stay in our 14-day long Europe trip across cities and we definitely will come back again in future.

2026-06-13 • via Nuitee
P
Patrick • family_with_children • de
10
2026-06-13 • via Nuitee
S
Selcuk • couple • de
10
2026-06-13 • via Nuitee
C
Christin • solo_traveller • de
8
2026-06-13 • via Nuitee
K
Karel • solo_traveller • cz
10
2026-06-13 • via Nuitee
J
Janko • solo_traveller • sk
10
2026-06-13 • via Nuitee
V
Votěch • family_with_children • cz
10
2026-06-13 • via Nuitee
A
Aneta • couple • cz
10
2026-06-13 • via Nuitee
J
Jana • family_with_children • cz
10
2026-06-13 • via Nuitee
M
Mustafa • family_with_children • dk
10
Fed oplevelse til en familie med 5 mennesker
Pros:

Rent og venlig personale

Cons:

Lidt uden for centrum

2026-06-13 • via Nuitee