Grand Hi Lai Hotel

Hotels
•
Independent
9.4 (128 reviews)
No.266, Cheng-kung 1st Rd., Kaohsiung, 801 , Kaohsiung , TW
886-7-2161766

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Facilities

Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
ATM/banking
Shopping on site
Golfing nearby
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Excellent breakfast
Cons:
Cleanliness issues
Room quality noted as older

Categories

Cleanliness
8.1
Issues with cleanliness mentioned, specifically regarding bathroom cleanliness.
Service
10
Staff was friendly and attentive, contributing positively to the experience.
Location
10
Conveniently located near shopping and transport, enhancing the stay.
Room Quality
8.6
Rooms appreciated, but noted to be a bit old.
Amenities
9.1
Spa and breakfast buffet received positive mentions.
Value for Money
9.6
Overall good value considering location and amenities.
Food and Beverage
9.8
Great breakfast buffet mentioned positively.
Overall Experience
10
General positive reviews indicate a strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:14

Property Description

Luxurious Spa and Pool
Indulge in relaxation at our full-service spa or take a refreshing dip in the outdoor pool.

Dining and Shopping Delights
With 13 restaurants, 2 cafes, and a bar/lounge onsite, dining options are aplenty. Enjoy room service or explore the shopping outlets within the hotel.

Prime Location and Comfortable Rooms
Conveniently located near major attractions like Love River, our 535 air-conditioned rooms offer modern amenities and stunning views.

Immerse yourself in luxury at Grand Hi Lai Hotel - book now to experience the perfect blend of comfort and sophistication during your stay.

Important information:

  • Pool access available from 6:30 AM to 9:30 PM.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KHH

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

9.4
Based on 128 reviews
Cleanliness: 8.1
Service: 10
Location: 10
Room Quality: 8.6
Amenities: 9.1
Value for Money: 9.6
Food and Beverage: 9.8
Overall Experience: 10
C
CHIAHSUAN
10
Nice accommodation
Pros:

這次的入住體驗雖然中間有小插曲，但謝謝吳經理及漢來的服務人員們積極地為我們處理及解決問題。整體的體驗感滿分！連假看得出來飯店客量極大，但服務品質依然不變喔！

2025-10-12 • via Nuitee
M
Mike • family
10
Pros:

I’ll be back

2025-10-09 • via Nuitee
N
Nori teru
10
Pros:

全般的非常に良いと思います。

2025-09-24 • via Nuitee
K
KUMI
10
Pros:

去年に引き続き、とても良かったので今年もこのホテルにしました。
リクエスト通りの部屋を用意していただき、更にハーバービューにアップグレードでした。
朝ご飯が毎日楽しみでした。スタッフは親切で快適な滞在になりました。デパートと繋がっているし、近くに夜市もあり、またライトレール駅にも近い
とてもおすすめホテルです。また、滞在したいです

2025-09-23 • via Nuitee
K
Kosaku
10
Pros:

施設は清潔で、サービスもよい

2025-09-14 • via Nuitee
K
Kean Hoo
10
Pros:

Spa is the best

2025-09-09 • via Nuitee
T
Teetuan
8
Pros:

Pretty good but a bit old.

2025-09-07 • via Nuitee
V
Verified traveler
6
缺點清單
Pros:

1. 馬桶座沒清潔乾淨。
2. 床墊中間塌陷。
3. 隔音不佳。
4. 咖啡機不好使用。

2025-08-31 • via Nuitee
V
Verified traveler
10
隔音問題
Pros:

隔音真的不好外，其他都很好。

2025-08-24 • via Nuitee
N
Nathan
10
Pros:

great breakfast buffet

2025-08-12 • via Nuitee
B
Bruce
10
Pros:

Still a 5 star hotel facility and services, after 30 years of operation.

2025-07-25 • via Nuitee
D
Derek
10
Stunning views of Kaohsiung
Pros:

Stayed here for three nights, hotel was lovely and the staff were very welcoming. Room was very comfortable with stunning views of Kaohsiung on the 38th floor. The bathroom had lovely big bath. The only issue which took away from the room was the noise of lifts as our room was next to them, in the bathroom it sounded like a plane flying high above.

2025-07-01 • via Nuitee
T
Tony
10
Pros:

Great service and facilities.

2025-06-20 • via Nuitee
J
Janne
8
Pros:

Cozy and nice hotel

2025-06-08 • via Nuitee
C
CHIEH HSIN
10
Pros:

港景房真的很棒，雖然天公不作美但還是讓一切旅程都很美好！

2025-06-03 • via Nuitee
M
Mei-Chuan
10
Pros:

來住二三十次了，地點很方便，飯店內和百貨內的餐廳很多很方便，房間空間足夠也很舒適，非常推薦

2025-06-01 • via Nuitee
D
duncan
10
Pros:

Very nice reasonably priced hotel well located Kaohsiung. Room was very clean and spacious. Many restaurants are on the premises. They’re little tea room on the lobby floor is excellent.

2025-05-30 • via Nuitee
J
Juo Hwa Charles
10
Pros:

方便、舒適、環保。

2025-05-28 • via Nuitee
H
Huimei • family
10
Pros:

I stayed for 6 nights and found it pleasant. After more than 24 hours of flying, a 2-hour high-speed train ride from the north to KHH, followed by an MRT, we arrived at the hotel early, around 9 a.m. We were exhausted. The front desk said we could be charged half a day or 30% more. We were shocked, but they were kind enough to offer us a shower in the fitness center.

2025-05-13 • via Nuitee
K
KAFUKU
10
Pros:

All good

2025-05-06 • via Nuitee