Hotel Santorini Resort

Hotels
8.3 (573 reviews)
Carrera 2 No. 4 - 49. Sector Bello Horizonte , Santa Marta , CO

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Friendly, professional staff (reception and restaurant)
Excellent location near a quiet, clean beach
Delicious food and abundant, varied breakfasts
Generally clean rooms and comfortable beds for many guests
Varied hotel spaces and enjoyable pools/relaxation areas
Pet-friendly attention mentioned positively
Cons:
Pool tiles/edges noted as dirty and small pool maintenance issues
Plumbing odor reported in at least one room
Some rooms have uncomfortable beds and visible maintenance needs
Closed/limited areas due to construction (Santorini area) and pool hour inconsistencies
Housekeeping rigidity (refusal of extra towels/blankets) and occasional slow service
Only one elevator causing long waits; dining area issues with birds and lack of automatic door sensor

Categories

Cleanliness
8.2
Rooms and public areas frequently described as clean and well-kept, with multiple guests saying the hotel is 'muy limpio' or 'clean'; isolated issues noted with pool tile dirt and a strong plumbing odor in one room.
Service
9
Staff repeatedly praised as very amable, cordial and professional (reception and restaurant highlighted); a few service hiccups reported (reception advice for early breakfast, some slow waitresses, and strict housekeeping on extra items).
Location
9
Multiple guests emphasize excellent location, beachfront access and a tranquil beach—one comment notes it is not literally on the shoreline, but overall location is a strong positive.
Room Quality
7.7
Many guests enjoyed comfortable beds and tidy rooms, but several reviews mention uncomfortable beds in some rooms and visible maintenance issues (wear, small defects), producing mixed sentiment.
Amenities
7.5
Facilities such as pools, varied spaces and Santorini area are appreciated; notable negatives include dirty tiles in a small pool, closed/limited areas due to construction, a pool with restricted hours, only one elevator and lack of AC in some public areas.
Value for Money
8.3
Guests mention good cost-benefit, complimentary water and generally satisfying included services (breakfast/media pensión), making value perceived at or slightly above the hotel's overall rating.
Food and Beverage
9
Food and restaurant repeatedly described as delicious with abundant, varied breakfasts and excellent restaurant service; some operational issues reported (early-breakfast coordination, occasional slow service, birds in the dining area).
Overall Experience
7.7
Many guests report a 'maravillosa experiencia' and 'excelente descanso' with praise for cleanliness, location and food; however, recurring operational/maintenance issues (pool/areas closed, smells, elevator waits, housekeeping rigidity) temper the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:14

Property Description

Luxurious Beachfront Property

Beach Club and Spa: Indulge in relaxation at the beach club with 3 swimming pools and pamper yourself at the spa with rejuvenating body treatments.

Gourmet Dining and Entertainment: Enjoy a culinary journey at the resort's restaurant offering international and typical dishes. Unwind to Oriental music at the Alhambra Bar and savor sushi and cocktails by the infinity pool.

Convenient Location and Amenities: Just a short drive from the airport and the town center, each room at Santorini Resort offers modern amenities including flat-screen TVs, floor-to-ceiling windows, and free WiFi. Experience comfort and luxury with our air-conditioned rooms and non-smoking policy throughout the property.

Book now to experience the ultimate blend of luxury and relaxation at Santorini Hotel Resort.

Important information:

Please note the rate for children or additional person staying for free does not include any meals.

The property offers an optional hotel insurance service for COP 11.000 per night/person.

According to Colombian law, all children under 18 years old must present their identification document along with their parents to make the registration at the hotel.

If the child is traveling with an adult that is not his or her parent, these identity documents will also be required. In addition, you must submit an authorization document signed by the child's parents.

When booking 3 rooms or more, and 7 nights or more, different policies and additional supplements may apply.

Please note that pets are only allowed upon request, additional charges per night apply, we have pet policies, please contact the establishment for prices and conditions.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMR

Location

Guest Reviews

8.3
Based on 573 reviews
Cleanliness: 8.2
Service: 9
Location: 9
Room Quality: 7.7
Amenities: 7.5
Value for Money: 8.3
Food and Beverage: 9
Overall Experience: 7.7
L
LAURA • couple • co
9
Pros:

En general Tiene una muy buena ubicación, el personal en general es muy amable y atento, las instalaciones son cómodas , es muy aseado.

Cons:

lo único es que me parece que si te estás alojando allá sería chévere que no cobraran por la carpita en el mar ni por el uso del sauna o turco (si es pasadía entendible ) a bueno y la verdad no me gustó mucho el desayuno 😔. El bar de la terraza debería funcionar hasta un poco más tarde .

2026-10-29 • via Nuitee
N
Nevshupa • solo_traveller • es
8
Buen sitio para dormir cerca de la playa
Pros:

Está bien ubicado, tiene varias piscinas, spa, bares y restaurantes, una playa privada. Está en la segunda linea de playa.

Cons:

Instalaciones algo deterioradas.

2026-10-29 • via Nuitee
L
LAURA • solo_traveller • co
9
2026-10-29 • via Nuitee
M
Muñoz Jaramillo • solo_traveller • co
9
Muy buena opción
Pros:

Muy cerca de la playa bella horizonte

Cons:

Un poco sucio la ducha de la piscina del primer piso

2026-10-28 • via Nuitee
P
Pineda Gómez • solo_traveller • co
10
Pros:

La tranquilidad del hotel

Cons:

Todo bien

2026-10-28 • via Nuitee
V
Valentina • family_with_children • co
10
Muy bueno
Pros:

Se encuentra localizado bastante cerca de la playa. Varias piscinas con agua templada. Un menú variado tanto al desayuno, como a los almuerzos.

Cons:

La puerta de mi habitación era un poco dura de cerrar y algunas partes del hotel parecen con poco mantenimiento, pero nada que interrumpa una buena estadía.

2026-10-27 • via Nuitee
R
Reyes • solo_traveller • us
8
Great place
Pros:

The place was clean,staff was nice, food good!

Cons:

Na

2026-10-25 • via Nuitee
J
JAVIER TORRES C. • family_with_children • co
9
2026-10-25 • via Nuitee
L
Lina • solo_traveller • co
8
Muy buena y segura
Pros:

Mi bueno, limpio y bien ubicado para el descanso

Cons:

En general la atención es buena, el personal de recepción amable, respetuosamente me parece importante la atención en el restaurante, comprendo su nivel de estrés por la cantidad de personas pero estar más pendientes de lo que le hace falta al cliente, esto es en aras de mejora. Quedo a pesar de esto muy contenta.

2026-10-25 • via Nuitee
J
JAVIER TORRES C. • family_with_children • co
8
2026-10-25 • via Nuitee
J
JUAN DAVID • family_with_children • co
10
2026-10-24 • via Nuitee
S
SEBASTIAN • solo_traveller • co
7
2026-10-24 • via Nuitee
J
Juan • couple • co
3
2026-10-24 • via Nuitee
L
Leopoldo • couple • us
4
Somewhat disappointed
Pros:

Good location away from city center madness

Cons:

Not well kept

2026-10-23 • via Nuitee
A
Alejandro • family_with_children • co
8
2026-10-23 • via Nuitee
J
Julián • couple • co
9
Excepcional
Pros:

Desayuno excelente, la atención de todo el personal tanto en el restaurante, recepción y parqueadero es excelente

Cons:

No aplica

2026-10-21 • via Nuitee
J
Juan Carlos • extended_group • co
9
2026-10-21 • via Nuitee
E
Ericka • family_with_children • co
8
2026-10-19 • via Nuitee
A
Andrés Felipe • family_with_children • co
7
2026-10-17 • via Nuitee
G
Garrido Carrillo • family_with_children • co
5
Pros:

La ubicación

Cons:

Las instalaciones son antiguas

2026-10-17 • via Nuitee