River Hotel

Hotels
8.3 (8897 reviews)
75A East Wacker Drive , Chicago , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room cleanliness issues
Small room size

Categories

Cleanliness
7.55
Some rooms were reported not cleaned, affecting overall perception.
Service
9.05
The staff were consistently described as friendly and helpful.
Location
9.05
Excellent location with easy access to attractions.
Room Quality
7.55
Rooms were observed to need updating, and some were small.
Amenities
8.05
Basic amenities available, but some guest requests were unmet.
Value for Money
8.55
Good value considering location and service.
Food and Beverage
8.05
Breakfast offered good quality but limited in-house options.
Overall Experience
8.55
Generally positive experiences with minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 04:49

Property Description

Luxurious Boutique Hotel in Downtown Chicago

Modern Amenities: Enjoy free WiFi, premium bedding, and wall-mounted HDTV in our custom-furnished guestrooms. Some rooms even offer a kitchenette or a cozy seating area for your comfort.

Convenience at Your Fingertips: Benefit from 24-hour concierge services, a well-equipped gym, and 3 state-of-the-art meeting rooms. Stay active with a yoga kit delivered to your room or indulge in room service.

Prime Location: Located along the Chicago River, minutes away from iconic attractions like the Art Institute, Magnificent Mile, and Millennium Park. Book your stay at River Hotel for a truly unforgettable Chicago experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 years must be accompanied by a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 53 per day.

Location

Guest Reviews

8.3
Based on 8897 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 8.55
S
Sultan Shaheed Allah El • solo_traveller • ma
9
Shaheed speaks
Pros:

It was a great location ,nice,clean and peaceful place. I had a great river veiw.

Cons:

Well the elevators could be bigger and have cameras on them.

2026-05-30 • via Nuitee
G
Gonzalo • solo_traveller • cl
6
Pros:

Ordenado.

Cons:

No tan limpio, se sienten escuchan cucarachas.

2026-05-30 • via Nuitee
A
Ayhan • couple • tr
9
2026-05-30 • via Nuitee
S
Sandy • couple • us
5
Don’t recommend
Pros:

Close to downtown, friendly staff

Cons:

Too small, too expensive, no coffee, had to pay for the snacks in room, parking was 5 blocks away and had to pay $30 per night. Also added $100 as a damage hold and was never refunded and ignored when I sent a message

2026-05-30 • via Nuitee
V
Vanessa • couple • ec
9
2026-05-30 • via Nuitee
P
Peter • couple • se
8
2026-05-30 • via Nuitee
J
John • solo_traveller • au
10
2026-05-30 • via Nuitee
M
Marcos • couple • us
8
2026-05-30 • via Nuitee
Аноним • couple • us
8
2026-05-30 • via Nuitee
F
Florencia • solo_traveller • ar
10
2026-05-30 • via Nuitee
A
Alícia • solo_traveller • br
9
great!
Pros:

location, laundry

2026-05-30 • via Nuitee
C
Cecilia • extended_group • us
5
Pros:

It was a nice hotel.

Cons:

The elevators were a bit scary at times and also we were charged twice and then overcharge us when they charge us twice.

2026-05-29 • via Nuitee
D
Diana Carolina • solo_traveller • co
9
Pros:

La atención de todo el personal del lobby realmente muy respetuosos y dispuesto a colaborar en todo momento

Cons:

Tener que pagar por el parqueadero

2026-05-29 • via Nuitee
C
Cari • couple • cr
9
Pros:

Location

Cons:

Room was smaller than expected

2026-05-29 • via Nuitee
B
Bernardo • couple • gb
9
2026-05-29 • via Nuitee
N
Nurik • solo_traveller • us
8
2026-05-29 • via Nuitee
B
Blake • couple • us
8
2026-05-29 • via Nuitee
Y
Yogesh Bhagubhai • solo_traveller • in
7
2026-05-29 • via Nuitee
M
morgan • solo_traveller • fr
7
Quelques détails a revoir mais très bon hôtel
Pros:

Emplacement personnel lieu la réactivité en cas de problème

Cons:

Climatisation défectueuse

2026-05-29 • via Nuitee
P
Peter • solo_traveller • au
8
Good value in a great central location.
Pros:

Great location. Nice heritage features. Good gym.

Cons:

Room was too cold and couldn't be adjusted

2026-05-29 • via Nuitee