River Hotel

Hotels
8.3 (7859 reviews)
75A East Wacker Drive , Chicago , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room cleanliness issues
Small room size

Categories

Cleanliness
7.55
Some rooms were reported not cleaned, affecting overall perception.
Service
9.05
The staff were consistently described as friendly and helpful.
Location
9.05
Excellent location with easy access to attractions.
Room Quality
7.55
Rooms were observed to need updating, and some were small.
Amenities
8.05
Basic amenities available, but some guest requests were unmet.
Value for Money
8.55
Good value considering location and service.
Food and Beverage
8.05
Breakfast offered good quality but limited in-house options.
Overall Experience
8.55
Generally positive experiences with minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 04:49

Property Description

Luxurious Boutique Hotel in Downtown Chicago

Modern Amenities: Enjoy free WiFi, premium bedding, and wall-mounted HDTV in our custom-furnished guestrooms. Some rooms even offer a kitchenette or a cozy seating area for your comfort.

Convenience at Your Fingertips: Benefit from 24-hour concierge services, a well-equipped gym, and 3 state-of-the-art meeting rooms. Stay active with a yoga kit delivered to your room or indulge in room service.

Prime Location: Located along the Chicago River, minutes away from iconic attractions like the Art Institute, Magnificent Mile, and Millennium Park. Book your stay at River Hotel for a truly unforgettable Chicago experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 years must be accompanied by a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 53 per day.

Location

Guest Reviews

8.3
Based on 7859 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 8.55
S
Silvio family_with_children br
8
2026-03-08 via Nuitee
U
Uribe Cruz family_with_children mx
9
2026-03-07 via Nuitee
L
Linda couple gb
10
Lovely old hotel with lovely staff.
Pros:

Gorgeous old hotel

2026-03-07 via Nuitee
A
Abigail couple mx
10
2026-03-07 via Nuitee
J
Jessie couple us
10
2026-03-06 via Nuitee
H
Host couple us
10
Tony at the desk is fabulous as was every other desk clerk we encountered a great place to stay. I’ll be back Chicago!!!
Pros:

I love the architecture on the outside, and the lobby was really lovely the marble staircases and old Timey elevators that ran perfectly. The rooms were small but extremely comfortable beds. They gave me some extra pillows at my request. I slept dreamily. I also love that they have refillable water bottles in the hall -brilliant. It has the best view of any hotel I’ve stated in Chicago!

Cons:

Was a little bit confusing because it’s called the river Inn but then it’s called the club quarters so I thought maybe I had like double booked a hotel or something until I got there and saw it’s just the same thing with two names!

2026-03-06 via Nuitee
R
Renzo couple pe
8
2026-03-06 via Nuitee
A
Antonello couple it
10
2026-03-06 via Nuitee
C
Carlos family_with_children mx
9
Pros:

La ubicación es perfecta para todo

Cons:

La cama es muy pequeña

2026-03-06 via Nuitee
S
scoobiematt family_with_children gb
7
2026-03-06 via Nuitee
R
Rodgers solo_traveller us
1
2026-03-06 via Nuitee
L
Lissiane family_with_children br
10
Melhor localização
Pros:

Localização perfeita, quarto grande e confortável

2026-03-06 via Nuitee
T
TravelTheWorld0 family_with_children kr
10
Very good and convenient place
Pros:

hotel location was very good .. near by the shopping streets, tour spots and safe area

2026-03-05 via Nuitee
L
Lin family_with_children jp
8
Great value for money
Pros:

Very conveniently located by the river. Extremely friendly and helpful staff. Free coffee machine on the 2nd floor and free water server on every floor. My son and I were able to enjoy having a bedroom and a bathroom each. For this price in downtown Chicago, we cannot complain!

Cons:

The hotel is very old.

2026-03-05 via Nuitee
C
Constance solo_traveller us
7
Had a nice stay.
Pros:

Nice location

2026-03-05 via Nuitee
J
Jan solo_traveller cz
10
Pros:

Personal

Cons:

Sprcha

2026-03-05 via Nuitee
E
Esra couple be
9
Pros:

Emplacement central idéal, en plein coeur de Chicago, face à la Trump tower

Cons:

Mobilier un peu vétuste, un rafraichissement serait idéal

2026-03-04 via Nuitee
C
Christopher solo_traveller de
10
2026-03-04 via Nuitee
I
Isa Cristi solo_traveller us
8
Pretty good I'll stay there again
Pros:

Beautiful hotel, view and very central to everything.
It has water dispenser and bottles to use for free

Cons:

It didn't include the breakfast as booking said

2026-03-04 via Nuitee
N
Nancy couple us
8
Short and sweet! I would choose it again. Wish parking was closer!
Pros:

I liked the style and the staff and the bed was very comfortable!

Cons:

When the door next to us closed it sounded like someone had closed our door

2026-03-04 via Nuitee