InterContinental Mauritius Resort Balaclava Fort by IHG

Hotels
•
IHG
8 (616 reviews)
Balaclava, Coastal Road, Balaclava , Balaclava , MU
230-2611200

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Facilities

Full-service spa
Free beach cabanas
Proposal/romance packages available
Parasailing nearby
Boat tours on site
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful hotel and location
Friendly and attentive staff
Cons:
Room cleanliness issues
Inconsistent food quality in buffet

Categories

Cleanliness
7
There was a slight smell of mold in the room upon arrival.
Service
9
Staff was friendly and attentive throughout the stay.
Location
8.5
The hotel had a beautiful ocean view and was well-located.
Room Quality
8
The room was described as excellent, with a nice view.
Amenities
8
Good amenities including pools and beach access.
Value for Money
8
Overall good value, though buffet prices were high.
Food and Beverage
7.5
À la carte restaurants were excellent, but the main restaurant was mediocre.
Overall Experience
8
The experience was generally good with some notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:58

Property Description

Experience a luxurious getaway at InterContinental Mauritius Resort Balaclava Fort, where relaxation meets elegance.

Spa Sanctuary: Unwind in style at our tranquil spa, offering rejuvenating massages, body treatments, and facials designed to leave you feeling refreshed and revitalized.

Dining Delights: Savor Asian cuisine at Noble House, one of our four exquisite restaurants, or indulge in 24-hour room service for a delightful meal in the comfort of your room.

Serene Ambiance: Choose from 210 well-appointed guest rooms featuring luxurious comforts, including private balconies and deep soaking bathtubs. Enjoy complimentary Wi-Fi, LCD televisions, and plush beds draped in Egyptian cotton sheets.

Whether you're looking to relax at the beach or explore nearby attractions, your unforgettable escape awaits. Don’t miss out—book your stay today!

Important information:

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRU

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8
Based on 616 reviews
Cleanliness: 7
Service: 9
Location: 8.5
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
V
Veronika • family_with_children • cz
10
Skvělá nabídka vyžití- loďka s proskleným dnem, šnorchlování, ping pong, volejbal, kajaky, petangue, posilovna... vše v
Pros:

Krásný resort s bazénem, sportovním vyžitím, moře s korály a bohatým mořským životem už metr od břehu, skvělé na šnorchlování, každý večer živá hudba, tanec, nebo ohnivá show, čisto, spousta lehátek, nádherná zahrada, milý personál.

Cons:

Nebylo co vytknout, rádi cestujeme a poznáváme nová místa, po třech dnech měníme ubytování, ale tady jsme si 2xpobyt prodlužovali a zůstali na celou dovolenou. Máme srovnání s desítkami ubytování na Mauriciu, ale tihle je zatím bezkonkurenční za tu cenu.

2026-02-13 • via Nuitee
Y
Yannick • solo_traveller • fr
7
2026-02-12 • via Nuitee
A
Ali Emre • family_with_children • tr
8
Pros:

Hijyen iyi ve çalışan personel davranışları oldukça nazik

Cons:

Sahil oteli olmasına rağmen kıyı boyunca sadece 1 noktada yiyecek ve içecek alanı mevcut

2026-02-11 • via Nuitee
S
Shaahinah • couple • mu
1
2026-02-08 • via Nuitee
R
ronald • family_with_children • gb
9
Pros:

Fabulous staff. Exceptional food. Lovely cocktails and wines. Large clean room.

Cons:

Not a good beach. Too many rocks to make it easy to swim in sea

2026-01-31 • via Nuitee
U
Ulrike • family_with_children • at
8
2026-01-25 • via Nuitee
N
NIKOS • family_with_children • gr
10
Pros:

Nice and quality breakfast. Nice place and beautiful beach.

2026-01-25 • via Nuitee
B
Bostjan • family_with_children • si
6
2026-01-23 • via Nuitee
F
frej51 • couple • me
10
A relaxing and comfortable stay with great food and service.
Pros:

The rooms are spacious, clean, and very comfortable, many with beautiful ocean views and large bathrooms. The beach is scenic and peaceful, though parts are rocky, so it’s better for relaxing and water activities than long swims. Food quality is high, with a good variety of cuisines, and the à la carte restaurants stand out more than the buffet. Overall, it’s a great choice for a calm, well-serviced stay with excellent dining.

Cons:

The beach is quite rocky in places, which makes swimming less enjoyable compared to other beaches in Mauritius. Some areas of the resort and rooms feel slightly dated and could use better maintenance. The buffet can feel repetitive after a few days, and à la carte restaurants require advance reservations, which isn’t always convenient.

2026-01-22 • via Nuitee
T
Tarrush • couple • in
1
Checked out 2 days early and moved to another hotel
Pros:

Nothing

Cons:

Old Property. Construction Noise. Poorly cleaned rooms. Poor room service

2026-01-20 • via Nuitee
R
Ralph • couple • fr
10
2026-01-19 • via Nuitee
F
Frieder Johannes • family_with_children • de
4
Hellhörig und in die Jahre gekommen
Pros:

Die Hotelanlage war schön und das Personal in dem Hauptrestaurant und The Noble war sehr freundlich, dafür gibt es von uns die 5 Sterne.

Cons:

Hellhörig, hellhörig, hellhörig! und in die Jahre gekommen. Wir hatten diverse Situationen, die einen entspannten Urlaub verhindert haben, die ich nicht weiter ausführen möchte. Aber: Absolut kein 5 Sterne Hotel, nicht vergleichbar mit den Standards die man beispielsweise aus Deutschland kennt.

2026-01-19 • via Nuitee
T
Tanveer • couple • mu
6
Pros:

The location. Very Beautiful

Cons:

The request i made through booking.com about the room was not transferred to the Hotel

2026-01-19 • via Nuitee
N
Nataliia • solo_traveller • ru
10
Pros:

Beautiful 5-star hotel on the first line. Excellent service at the reception, clean large rooms, pleasant bath and ocean view.

Cons:

Unfriendly staff on the distribution at breakfasts, especially on fruits. It's like you have to beg for fruit

2026-01-19 • via Nuitee
E
Emma • couple • gb
10
Pros:

Great facilities in a gorgeous location. Staff really friendly and really good value for drinks and meals. Bonus were the free water activities available. Concierge are great at organising taxis and days out.

Cons:

Not much within walking distance of the hotel so recommended hiring a car or the concierge taxi service are very prompt. Would like QR codes to order drinks from the sunbeds

2026-01-19 • via Nuitee
B
Bhuvan • solo_traveller • ae
7
2026-01-16 • via Nuitee
K
Karin • couple • de
7
2026-01-15 • via Nuitee
S
Shaahinah • family_with_children • mu
1
Cons:

Most of staffs were not mauritian and they difficult to understand.

Also all the cashiers making mistakes.

2026-01-12 • via Nuitee
O
Ovani E Claudio • family_with_children • au
5
Maybe 4 star
Pros:

The outdoor area, infrastructure is good, and there are plenty of options for sunbeds. Kids enjoyed the pool and the rocky beach is suffient for building castle. Room was decent even if bathroom needs a lift. Bed and pillows are comfy.

Cons:

Food is pretty average and segala restaurant is a joke.
Customer service? .. well not sure if staff are trained properly or just off the boat from India.

2026-01-12 • via Nuitee
M
Mhamadi • family_with_children • fr
10
Des vacances de rêves que nous avons hâte de renouveler.
Pros:

Le cadre est exceptionnel et le personnels est au soins

Cons:

Le repas de Noël qui était imposé et sous forme de buffets, trop onéreux pour un buffet

2026-01-11 • via Nuitee