InterContinental Mauritius Resort Balaclava Fort by IHG

Hotels
•
IHG
8 (616 reviews)
Balaclava, Coastal Road, Balaclava , Balaclava , MU
230-2611200

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Facilities

Full-service spa
Free beach cabanas
Proposal/romance packages available
Parasailing nearby
Boat tours on site
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful hotel and location
Friendly and attentive staff
Cons:
Room cleanliness issues
Inconsistent food quality in buffet

Categories

Cleanliness
7
There was a slight smell of mold in the room upon arrival.
Service
9
Staff was friendly and attentive throughout the stay.
Location
8.5
The hotel had a beautiful ocean view and was well-located.
Room Quality
8
The room was described as excellent, with a nice view.
Amenities
8
Good amenities including pools and beach access.
Value for Money
8
Overall good value, though buffet prices were high.
Food and Beverage
7.5
À la carte restaurants were excellent, but the main restaurant was mediocre.
Overall Experience
8
The experience was generally good with some notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:58

Property Description

Experience a luxurious getaway at InterContinental Mauritius Resort Balaclava Fort, where relaxation meets elegance.

Spa Sanctuary: Unwind in style at our tranquil spa, offering rejuvenating massages, body treatments, and facials designed to leave you feeling refreshed and revitalized.

Dining Delights: Savor Asian cuisine at Noble House, one of our four exquisite restaurants, or indulge in 24-hour room service for a delightful meal in the comfort of your room.

Serene Ambiance: Choose from 210 well-appointed guest rooms featuring luxurious comforts, including private balconies and deep soaking bathtubs. Enjoy complimentary Wi-Fi, LCD televisions, and plush beds draped in Egyptian cotton sheets.

Whether you're looking to relax at the beach or explore nearby attractions, your unforgettable escape awaits. Don’t miss out—book your stay today!

Important information:

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRU

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8
Based on 616 reviews
Cleanliness: 7
Service: 9
Location: 8.5
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
M
Manas • family_with_children • nl
1
2026-05-15 • via Nuitee
S
S • couple • ae
7
2026-05-15 • via Nuitee
N
Nyasha • couple • us
10
Pros:

Everything was good

2026-05-14 • via Nuitee
N
Nyasha • couple • us
10
Pros:

Comfortable rooms with a beautiful sea view

2026-05-14 • via Nuitee
D
Dorine • couple • mu
8
2026-05-12 • via Nuitee
A
aaqilah • family_with_children • bw
10
Pros:

Beautiful proper right on the beach. Extremely clean. Staff is exceptional.

2026-05-11 • via Nuitee
A
Anais • couple • fr
8
Pros:

Le personnel et très gentil, nous avons surtout beaucoup aimai Anjali une dame qui travaille à la sécurité au portail, toujours le sourire et de la bienveillance. Elle est très gentille nous avons beaucoup parler avec elle c’est une très belle personne avec un grand cœur . Nous ne l’oublierons pas ..
seul point négatif les chambre sont un peut mal insonorisé, nous avons était réveillé à 5h du matin par nos voisine qui rigolaient et parler un peut fort . Sinon très beau séjour à l’île Maurice .
Un peuple très accueillant et gentil .

2026-05-09 • via Nuitee
P
Paul Vincent • couple • ph
10
2026-05-07 • via Nuitee
Y
Yadav • couple • au
10
Pros:

It’s one of the best resorts I have been in Mauritius! It looked amazing and had great views. We have had the best food at all of its restaurants and would highly recommend them to anyone. The rooms were very comfortable to the point where we felt at home. Staff members were very friendly and catered for our needs efficiently. Would definitely go again next time we are in Mauritius!

2026-05-03 • via Nuitee
A
Alexander • solo_traveller • gn
8
Pros:

The room:
The room was perfect — exactly as described and shown in the photos on booking.com.

Breakfast:
The breakfast was good, but the organisation was a bit strange. You need assistance to find what you need — for example, they put butter at the juice section instead of near the bread. Some food sections are also inconveniently located. But generally after the first day — the learning day — you get used to it. The staff is friendly and very responsive, big thanks to them!

In general:
Restaurants are tasty, service is very good and people are friendly. Lots of families with kids. Also, the hotel was full but you would only notice it at breakfast — the rest of the time it looks almost empty. Very well managed.

Cons:

SPA:
There were two saunas, both only slightly warm. Why not keep one at a lower temperature and make the other properly hot?

The hammam is the biggest issue. It should be made from marble but here everything — benches, walls, all surfaces — is plastic. Plastic when heated releases hydrocarbons into the air, making this small enclosed space genuinely unhealthy. I hope they will fix this.

Ocean:
Clean but too many rocks, too shallow and not much space to swim. I noticed that most guests were using the pool rather than the ocean.

2026-05-03 • via Nuitee
A
Aaron • extended_group • us
10
2026-04-30 • via Nuitee
S
Sandra • solo_traveller • ke
10
Unforgettable experience 😇
Pros:

Beautiful hotel with amazing staff who go out of their way to ensure you are satisfied especially Duty Manager Leo Akshaye

2026-04-30 • via Nuitee
V
VIJAYKUMAR ISHVERBHI • solo_traveller • zm
10
Pros:

Very helpful staff

Cons:

All was good

2026-04-29 • via Nuitee
S
Sanet • solo_traveller • nl
10
Pros:

We loved everything! The kids were in heaven. Chef Jawreeya's Indian food was amazing and we were treated with different combinations every morning.

Cons:

No comment

2026-04-25 • via Nuitee
Z
ZAKIAH • couple • sa
5
Pros:

الموظفين جميعهم

Cons:

الغرف نسير لها مسافات كبيره

2026-04-24 • via Nuitee
K
kevin • couple • fr
10
Pros:

Propre et personnels aimables.

2026-04-22 • via Nuitee
V
Viktor • couple • hu
9
Really nice one week in a beautiful hotel
Pros:

We liked the room very much, it was really nice. The few beaches which are belong to the hotel was okay, but nothing special. It worth to walk a few minutes to Turtle Bay which is much better for snorkeling. It belongs to another resort, but on the public beach part nobody cared that we are there. Obviously we couldn't use their facilities.
All the restaurants we tried were nice, the staff was really kind and very friendly. The selection of food was quite good, both for breakfast and dinner we could find something which are not too spicy.

Cons:

On the first day we arrived there were a lot of mosquitoes in the room, maybe somebody left the door open. After few days we found all of them and we watched the doors keeping them outside.

2026-04-22 • via Nuitee
H
Hariharan • couple • in
7
Nothing specific
Pros:

Location

Cons:

Closing of restaurant on Mondays

2026-04-21 • via Nuitee
P
Purvi • family_with_children • gb
10
2026-04-20 • via Nuitee
K
kevin • couple • fr
10
Pros:

Tous
Merci à Kevin guest relations manager

Cons:

Rien

2026-04-19 • via Nuitee