InterContinental Mauritius Resort Balaclava Fort by IHG

Hotels
•
IHG
8 (616 reviews)
Balaclava, Coastal Road, Balaclava , Balaclava , MU
230-2611200

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Facilities

Full-service spa
Free beach cabanas
Proposal/romance packages available
Parasailing nearby
Boat tours on site
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful hotel and location
Friendly and attentive staff
Cons:
Room cleanliness issues
Inconsistent food quality in buffet

Categories

Cleanliness
7
There was a slight smell of mold in the room upon arrival.
Service
9
Staff was friendly and attentive throughout the stay.
Location
8.5
The hotel had a beautiful ocean view and was well-located.
Room Quality
8
The room was described as excellent, with a nice view.
Amenities
8
Good amenities including pools and beach access.
Value for Money
8
Overall good value, though buffet prices were high.
Food and Beverage
7.5
À la carte restaurants were excellent, but the main restaurant was mediocre.
Overall Experience
8
The experience was generally good with some notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:58

Property Description

Experience a luxurious getaway at InterContinental Mauritius Resort Balaclava Fort, where relaxation meets elegance.

Spa Sanctuary: Unwind in style at our tranquil spa, offering rejuvenating massages, body treatments, and facials designed to leave you feeling refreshed and revitalized.

Dining Delights: Savor Asian cuisine at Noble House, one of our four exquisite restaurants, or indulge in 24-hour room service for a delightful meal in the comfort of your room.

Serene Ambiance: Choose from 210 well-appointed guest rooms featuring luxurious comforts, including private balconies and deep soaking bathtubs. Enjoy complimentary Wi-Fi, LCD televisions, and plush beds draped in Egyptian cotton sheets.

Whether you're looking to relax at the beach or explore nearby attractions, your unforgettable escape awaits. Don’t miss out—book your stay today!

Important information:

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRU

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8
Based on 616 reviews
Cleanliness: 7
Service: 9
Location: 8.5
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
V
Victor • couple • us
10
It was the best hotel stay i have ever had.
Pros:

It was all beautiful the atmosphere the trees and beach and the grounds keepers trimming of the bushes and leveling of sand on the beach just a woderful experience. Thank you so much can't wait to revisit.

Cons:

Everything. They didn't miss a beat.

2026-05-26 • via Nuitee
P
Padmanabhan • couple • in
7
A comfortable stay
Pros:

The property is on the sea coast with easy access to the beach. It is very nice to enjoy the sunrise and sunset in a peaceful atmosphere.
The staff at the restaurant are very helpful, looking to satisfy our requirements.
Breakfast spread is very good.

Cons:

Very difficult to get help from front-desk or housekeeping. One day I needed an extra bottle of water, I had to request front-desk three times, when there was no response I contacted the Duty Manager and then got the water bottle. On the day of departure, I requested for some help to take the luggage from the room to the lobby. With no help forthcoming, I dragged the luggage myself. This area needs improvement.

2026-05-26 • via Nuitee
G
Gracia • family_with_children • fr
8
2026-05-25 • via Nuitee
F
faheem • solo_traveller • za
1
Over priced
Pros:

The sunset views were out of this world.

Cons:

Booked a day earlier then we arrived so that when I do arrive room will be ready as I was traveling with a 4 year old . Only to get there and told that room was not ready all excuses were been made to delay us and also was lied to about room not been ready. Accused of booking it the evening before thats why the room was not ready.

2026-05-24 • via Nuitee
اروى • extended_group • sa
10
استثنائي
Pros:

كل شيء

Cons:

لاشيء

2026-05-20 • via Nuitee
T
Thandeka • solo_traveller • za
9
Exceptional views ,food ,staff and lots of entertainment
Pros:

Beautiful place and staff is friendly and helpful .

2026-05-18 • via Nuitee
C
Charlene • solo_traveller • us
10
Pros:

Hospitality was great, staff went above and beyond to please

Cons:

I didn't like I could stay longer, I loved everything

2026-05-18 • via Nuitee
M
Manas • family_with_children • nl
1
2026-05-15 • via Nuitee
S
S • couple • ae
7
2026-05-15 • via Nuitee
N
Nyasha • couple • us
10
Pros:

Comfortable rooms with a beautiful sea view

2026-05-14 • via Nuitee
N
Nyasha • couple • us
10
Pros:

Everything was good

2026-05-14 • via Nuitee
D
Dorine • couple • mu
8
2026-05-12 • via Nuitee
A
aaqilah • family_with_children • bw
10
Pros:

Beautiful proper right on the beach. Extremely clean. Staff is exceptional.

2026-05-11 • via Nuitee
A
Anais • couple • fr
8
Pros:

Le personnel et très gentil, nous avons surtout beaucoup aimai Anjali une dame qui travaille à la sécurité au portail, toujours le sourire et de la bienveillance. Elle est très gentille nous avons beaucoup parler avec elle c’est une très belle personne avec un grand cœur . Nous ne l’oublierons pas ..
seul point négatif les chambre sont un peut mal insonorisé, nous avons était réveillé à 5h du matin par nos voisine qui rigolaient et parler un peut fort . Sinon très beau séjour à l’île Maurice .
Un peuple très accueillant et gentil .

2026-05-09 • via Nuitee
P
Paul Vincent • couple • ph
10
2026-05-07 • via Nuitee
Y
Yadav • couple • au
10
Pros:

It’s one of the best resorts I have been in Mauritius! It looked amazing and had great views. We have had the best food at all of its restaurants and would highly recommend them to anyone. The rooms were very comfortable to the point where we felt at home. Staff members were very friendly and catered for our needs efficiently. Would definitely go again next time we are in Mauritius!

2026-05-03 • via Nuitee
A
Alexander • solo_traveller • gn
8
Pros:

The room:
The room was perfect — exactly as described and shown in the photos on booking.com.

Breakfast:
The breakfast was good, but the organisation was a bit strange. You need assistance to find what you need — for example, they put butter at the juice section instead of near the bread. Some food sections are also inconveniently located. But generally after the first day — the learning day — you get used to it. The staff is friendly and very responsive, big thanks to them!

In general:
Restaurants are tasty, service is very good and people are friendly. Lots of families with kids. Also, the hotel was full but you would only notice it at breakfast — the rest of the time it looks almost empty. Very well managed.

Cons:

SPA:
There were two saunas, both only slightly warm. Why not keep one at a lower temperature and make the other properly hot?

The hammam is the biggest issue. It should be made from marble but here everything — benches, walls, all surfaces — is plastic. Plastic when heated releases hydrocarbons into the air, making this small enclosed space genuinely unhealthy. I hope they will fix this.

Ocean:
Clean but too many rocks, too shallow and not much space to swim. I noticed that most guests were using the pool rather than the ocean.

2026-05-03 • via Nuitee
A
Aaron • extended_group • us
10
2026-04-30 • via Nuitee
S
Sandra • solo_traveller • ke
10
Unforgettable experience 😇
Pros:

Beautiful hotel with amazing staff who go out of their way to ensure you are satisfied especially Duty Manager Leo Akshaye

2026-04-30 • via Nuitee
V
VIJAYKUMAR ISHVERBHI • solo_traveller • zm
10
Pros:

Very helpful staff

Cons:

All was good

2026-04-29 • via Nuitee