La Quinta by Wyndham NE Long Beach/Cypress

Hotels
•
La Quinta by Wyndham
7.4 (537 reviews)
12441 Carson Street , Hawaiian Gardens , US
+1 562-521-8433

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
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Review Highlights

Pros:
Convenient, accessible location
Affordable / good value for money
Breakfast available
Some friendly/helpful staff and easy check-in
Rooms with mini-fridge and microwave
Family friendly / suitable for groups
Cons:
Serious cleanliness issues (roaches, mildew, filth)
Uncomfortable or sagging beds in several rooms
Inconsistent/poor service in some cases (no response, reservation cancelled, refund delays)
Breakfast quality/variety inconsistent (cold or overcooked items)
Maintenance problems (low water pressure, AC issues, shower leaks, beeping smoke alarm)
Phone in room not working / staff not available at times
Noise issues (dogs barking)
Ice machine and other amenity outages with poor signage

Categories

Cleanliness
4.5
Multiple guests reported serious cleanliness problems (roaches in bathtub and fridge, mildew smell, generally filthy), towels not refreshed and lack of housekeeping — overall poor cleanliness.
Service
7.8
Mixed service: several mentions of friendly/helpful staff and easy check-in, but also multiple failures (reservation cancelled without notice, slow/no refund processing, phone unanswered, inconsistent staffing).
Location
9.8
Consistently praised as convenient and well-located (near freeway, accessible for travel, nice neighborhood) — location is a clear strong point.
Room Quality
5.5
Rooms are inconsistent: some found beds very comfortable but many reported sagging/uncomfortable beds, dated/scuffed furniture, shower/water pressure and AC problems, and in extreme cases roaches — below average room quality.
Amenities
7.4
Basic amenities present (breakfast, mini-fridge, microwave, small snack store, some ice machines) but some issues noted (limited ice machines, unclear laundromat access); standard for this hotel tier.
Value for Money
9.8
Multiple guests called it affordable and a good value for the price; several mentions of great value despite some shortcomings.
Food and Beverage
6.5
Breakfast is available and often described as 'okay', but complaints include cold food, overcooked sausage, and lack of variety — food service is inconsistent.
Overall Experience
7.9
Mixed experiences: many guests found the stay acceptable or good (convenient location, value), but serious incidents (roaches, cancelled reservations, lack of responsiveness) created notable negative outliers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient Location
Located just a short walk from Hawaiian Gardens Casino and a mile from Interstate 605, La Quinta Inn & Suites NE Long Beach / Cypress offers easy access to local attractions and transportation.

Comfortable Accommodations
Each room is equipped with modern amenities such as a 32-inch flat-screen TV, microwave, refrigerator, and coffee facilities. Enjoy free Wi-Fi, premium cable TV, and complimentary local calls during your stay.

Relaxing Amenities
Unwind in the hot tub, stay active in the gym, or take care of business at the on-site business center. The hotel also provides laundry facilities for added convenience.

Book your stay at La Quinta Inn & Suites NE Long Beach / Cypress for a comfortable and convenient experience near popular destinations like Knott’s Berry Farm and the Long Beach Aquarium.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Service Animals - ADA-defined service animals are welcome free of charge.

Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. Fees - Nonrefundable 25 USD nightly for up to 2 pets. Max 75 USD per stay. Other Information - Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.4
Based on 537 reviews
Cleanliness: 4.5
Service: 7.8
Location: 9.8
Room Quality: 5.5
Amenities: 7.4
Value for Money: 9.8
Food and Beverage: 6.5
Overall Experience: 7.9
C
Claudia • solo_traveller • us
10
2026-11-02 • via Nuitee
J
Julia • solo_traveller • us
5
Disappointed 2nd visit
Pros:

The location is good near freeway

Cons:

The bed was very uncomfortable. Handicap room on the 1st floor. No water pressure in shower. Breakfast was cold . Quality was not good. I've stayed here before and it was really comfortable not this time

2026-10-31 • via Nuitee
D
Dawn • family_with_children • us
8
2026-10-29 • via Nuitee
E
Elizabeth • solo_traveller • us
7
2026-10-20 • via Nuitee
B
Bonnie • couple • us
8
Pros:

It was conveniently located for our travels.

Cons:

Dogs barking in the rooms nearby.

2026-10-17 • via Nuitee
A
Arron • extended_group • us
1
ROACHES!!! Roaches in the bath tub. Dead Roach in the refrigerator! DON'T STAY HERE!!!
Pros:

I liked the area the hotel is in.

Cons:

Disgusting. First room smelled of mildew. Asked for a change of room immediately!
Filthy. Second room had roaches in the bathtub and mini-fridge.I left immediately and booked a different hotel.
They still have not processed my refund and refuse to answer the phone!

2026-10-15 • via Nuitee
T
T Morales • solo_traveller • us
10
2026-10-15 • via Nuitee
J
Jill • family_with_children • us
5
Nothing fancy but worked fine for a vacation with extended family with kids.
Pros:

Breakfast was good and fresh. Family friendly. Affordable. Amazing view nextdoor of a huge backyard with decorated for Halloween with lights etc.

Cons:

Furniture is dated and scuffed and could use an update.
Bed was ok but saggy in the middle.

2026-10-13 • via Nuitee
D
Delia • couple • us
10
2026-10-11 • via Nuitee
J
Jesse • couple • us
5
Pros:

Fix the ac

2026-10-09 • via Nuitee
A
Anaya Olvera • family_with_children • us
1
2026-10-08 • via Nuitee
E
Ellen • couple • us
10
Very good
Pros:

Everything

2026-09-17 • via Nuitee
M
Michelle • couple • us
5
2026-09-11 • via Nuitee
K
Kelsang • extended_group • us
4
2026-09-11 • via Nuitee
C
Cody • solo_traveller • us
10
2026-09-09 • via Nuitee
R
Renteria • family_with_children • us
9
Comfortable, clean , would definitely book again.
Pros:

Clean , breakfast available and small snack store inside the hotel.

Room has a mini fridge and microwave which is a big plus !!

Cons:

Had trouble with my second key, hard to find the laundromat,

2026-09-06 • via Nuitee
L
Laura • couple • us
10
2026-09-03 • via Nuitee
L
Lindsay • couple • us
6
Pros:

Accessible location and staff helped printing cruise documents.

Cons:

Did not refresh towels during our stay and there was no indication what the cleaning practices are. Sausage at breakfast was severely overcooked and only one ice machine worked with no signage on those out of service.

2026-08-28 • via Nuitee
S
Sajal • extended_group • us
5
Need experience receptionist and more breakfast items.
Pros:

Not friendly reception. I ask for my print out receipt when I checkout receptionist said he will email me within 4:5 business days ???

Cons:

Very nice neighborhood but hotel is not that welcoming.

2026-08-18 • via Nuitee
N
Nicole • solo_traveller • us
7
2026-08-14 • via Nuitee