Hotel Indigo Nashville - The Countrypolitan by IHG

Hotels
•
IHG
315 Union Street, Nashville, Tennessee, 37201 , Nashville , US
1-615-891-6000

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Pets allowed

Facilities

Elevator
Fitness facilities
ATM/banking
Gift shops or newsstand
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Meeting rooms
Wedding services
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent food
Cons:
Noise from the building's age
AC issues on the first night

Categories

Cleanliness
8.58
The room is updated, clean, comfortable, and very spacious for two adults and two large dogs.
Service
9.25
The staff, including Heather and Andrea, have been described as friendly, accommodating, and willing to help in various situations.
Location
9.09
Great location within walking distance to amenities with easy access to Broadway and Printer's Alley.
Room Quality
8.54
Rooms are beautiful, spacious, and comfortable based on multiple reviews.
Amenities
8.87
Good amenities including bar and restaurant with live music enhancing the experience.
Value for Money
8.53
Great value for the quality of service and amenities provided.
Food and Beverage
8.68
Hotel bar and restaurant serve amazing food, drinks, and live music, enhancing the overall dining experience.
Overall Experience
8.85
A consistently positive experience highlighted by excellent service and enjoyable accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:11

Property Description

Luxurious Amenitites
Immerse yourself in the luxury of a pillowtop bed with premium bedding in one of our 161 guestrooms. Enjoy the rainfall showerheads and stay entertained with LCD televisions and complimentary wireless internet access.

Dining Experience
Treat yourself to American cuisine at The Countrypolitan Bar & Restaurant with a stylish bar/lounge. Indulge in room service or savor a full breakfast for a fee.

Convenient Location
Located centrally in Nashville, only a 10-minute walk from Broadway and Tennessee State Capitol, Hotel Indigo Nashville - The Countrypolitan, offers easy access to popular attractions like Ryman Auditorium and Bridgestone Arena. Book your stay now and experience the best of Nashville.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 80

  • Pets

    Pet max weight (per pet) in kg is 36

See all policies

Location

Guest Reviews

Cleanliness: 8.58
Service: 9.25
Location: 9.09
Room Quality: 8.54
Amenities: 8.87
Value for Money: 8.53
Food and Beverage: 8.68
Overall Experience: 8.85
4
488getb • Family
10
AK The Man
Pros:

Ankit (AK) was phenomenal, his service and punctuality was unmatched. He exceeded all of our expectations and met all of our needs. He even brought us heavy cream for our coffee when requested. Great guy!

2026-04-04 • via Tripadvisor
K
kellymV9362IN • Couples
10
Great service + delicious food!
Pros:

Aunit (AK) was an amazing server! The Tennessee breakfast was delicious. 💕

2026-04-03 • via Tripadvisor
S
sarahX6106IM • Family
10
Excellent meal and experience
Pros:

AK was a great host for our meal. He was courteous, knowledgeable, helped us with questions regarding the menu.

2026-04-01 • via Tripadvisor
2
217mandil • Family
10
Here for with family for event
Pros:

Service was fantastic. Server was attentive and very friendly

2026-03-28 • via Tripadvisor
C
christinafJ7517NY • Family
10
Three nights in Nashville.
Pros:

Comfortable rooms in great location. Live entertainment nightly in restaurant/lounge with friendly waitstaff and tasty cocktails.

2026-03-27 • via Tripadvisor
A
a_bel_090112 • Family • Indianapolis, Indiana
10
Great service
Pros:

AK gave superior service at our breakfast today. Very polite and professional service.

2026-03-23 • via Tripadvisor
B
berardjudith • Couples • Bromont, Quebec
10
Great in every way
Pros:

Loved every thing about my stay, quiet and spacious rooms , the lobby opens to a fantastic restaurant with Pixi style live music and a special mention to Ankit, our breakfast server who have a great personality , big smile and very efficient ✨

2026-02-21 • via Tripadvisor
4
421vannj • Couples
10
Nashville’s Best!
Pros:

We LOVED our stay at the Hotel Indigo in Nashville! We came with three couples to celebrate my husband’s 30th birthday, and are so glad that this is the place we picked for the long weekend. The location is great, just at the end of Printer’s Alley, and about 3 blocks from the heart of Broadway. The hotel itself is very charming. It has just enough rustic elegance to be memorable, but is not fussy at all. I’m an IHG Platinum member, and my room got upgraded to a really lovely and spacious corner room, with a very comfortable bed and a big enough seating area to entertain our friends in our room for a while before hitting the town at night.

Best of all was the front desk team! Heather and Andrea were knowledgeable, friendly, and went out of their way to make our stay really special! We can’t imagine staying anywhere else during our future trips to Nashville!

2026-02-17 • via Tripadvisor
G
Guide14885658304 • Friends getaway
10
Amazing service. Amazing ambiance. Amazing food.
Pros:

The food was great. AK and Brittany are just amazing. They give the best service ever. Would really recommend this place.

2026-02-09 • via Tripadvisor
L
LeeVirginia22152 • Family • Springfield, Fairfax County, Virginia
10
So much music!
Pros:

Great trip! Stylish hotel with awesome breakfasts and live music. Appreciated the great service. AK was a great server and was friendly and helpful. His enthusiasm for Nashville was obvious!

2026-02-09 • via Tripadvisor
6
665kime • Business
10
So far, So good!
Pros:

I’ve only checked in an hour ago, and already, service has been excellent. Check in was easy and attentive. We immediately visited the restaurant and the bar service by AK was great. We ordered two cocktails- lemon drop martini and an espresso martini, both of which are our signature drinks whenever we visit a bar while traveling. Both were carefully crafted, delicious. and top-tier. So much so that I had to ask AK the ingredients.

2026-02-01 • via Tripadvisor
6
604amiec • Couples • Oceanside, California
10
Awesome Staff
Pros:

We love the Hotel Indigo, the staff is wonderful. Heather atvthe front desk is outstanding. AK is on top of things in the bar!

2026-01-31 • via Tripadvisor
W
WilliamP306 • Couples • Fort Wayne, Indiana
8
Manager Attentive, Food Good, Rooms Need Attention to Cleaning
Pros:

Location is just north of the action center within easy walking distance. The food in the restaurant is reasonably priced and tasty. The manager was attentive and concerned. Lodging rooms need some attention—my wife wrote her name in the dust.

2026-01-23 • via Tripadvisor
T
T7489UVdonp • Couples
10
Best experience at Countrypolitan
Pros:

Amanda was our server. She was very knowledgeable about the restaurant and the hotel Indigo.
She helped us get exactly what we wanted for breakfast. Very friendly and helped us a tour of the hotel for us.

2026-01-14 • via Tripadvisor
A
andrearT2355VP • Friends getaway
10
All around gem of a place.
Pros:

Very beautiful and people are hospitable from valet to front desk clerk to Amanda, our server for breakfast. Beds are so comfortable and hotel is very clean. Great location. Has yummy food and vibing bar too!

2026-01-13 • via Tripadvisor
V
V9347KVkathleenr • Friends getaway
10
Great stay, conveniently located.
Pros:

Excellent breakfast experience. Amanda was a great server. Staff was friendly and helpful.
The hotel could include better guidance such as a booklet in the room that explains where things like ice, drink machine, and laundry are. But the hotel was clean and well-styled with an active bar/lounge scene, conveniently located in downtown.

2026-01-13 • via Tripadvisor
G
Global12417048842 • Couples
10
Great place to relax just a few minutes from Broadway
Pros:

LOVE this hotel. Just a few minute walk from Broadway, so when we’re ready to retire for the night, we finish with a drink in our lobby and get some good sleep. Awesome breakfast to start our day. Live music every night. Great mixed drinks, friendly staff. Definitely will be back.

2026-01-11 • via Tripadvisor
A
aimeet2026 • Couples
10
Great vibe and service downtown Nashville
Pros:

We stayed for a couple of days, spent some time in the bar and restaurant. Food was delicious and great drinks and whiskey selection. Servers Emma and AK were awesome!

2026-01-11 • via Tripadvisor
M
Mobile37053718062 • Friends getaway
10
Montana State National Championship Trip
Pros:

Our friends who we met recommended this property which exceeded our expectations on all fronts. Zach and Lori were amazing hotel staff who exceeded all of our expectations our entire stay. I would highly recommend this property.

2026-01-10 • via Tripadvisor
H
harpchic • Couples
10
Great Staff! Great stay!!
Pros:

We stay at the Indigo Nashville every holiday season for 2 nights and can’t praise this fantastic staff enough!!
We had a mix-up on our reservation and thankfully lovely Heather at the desk happily and efficiently took care of the issue and even she had to go through lots of machinations to make it happen, she fixed it! It’s so nice to see a friendly and familiar face when we check in after a full day of travel. Also want to shout out Andrea at the desk and Steven at the bar.
When you stay at The Indigo Countrypolitan you’re not staying at a hotel, but rather at a wonderful home away from home!! And the rooms are beautiful and the location can’t be beat!! Thank you again Heather, you are special!!

2025-12-23 • via Tripadvisor