Hotel Indigo Nashville - The Countrypolitan by IHG

Hotels
IHG
8.8 (214 reviews)
315 Union Street, Nashville, Tennessee, 37201 , Nashville , US

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent food
Cons:
Noise from the building's age
AC issues on the first night

Categories

Cleanliness
8.58
The room is updated, clean, comfortable, and very spacious for two adults and two large dogs.
Service
9.25
The staff, including Heather and Andrea, have been described as friendly, accommodating, and willing to help in various situations.
Location
9.09
Great location within walking distance to amenities with easy access to Broadway and Printer's Alley.
Room Quality
8.54
Rooms are beautiful, spacious, and comfortable based on multiple reviews.
Amenities
8.87
Good amenities including bar and restaurant with live music enhancing the experience.
Value for Money
8.53
Great value for the quality of service and amenities provided.
Food and Beverage
8.68
Hotel bar and restaurant serve amazing food, drinks, and live music, enhancing the overall dining experience.
Overall Experience
8.85
A consistently positive experience highlighted by excellent service and enjoyable accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:11

Property Description

Discover the charm of Hotel Indigo Nashville - The Countrypolitan, where modern comfort meets Southern hospitality in the heart of Music City.

Fitness and Recreation
Unwind and stay active in our 24-hour fitness center, providing refreshing workout options for every guest. Take advantage of our other amenities, ensuring your stay is both rejuvenating and convenient.

Dining Delights
Savor delicious American cuisine at The Countrypolitan Bar &, complete with a vibrant bar/lounge atmosphere. Choose from room service or enjoy a hearty full breakfast to kickstart your day.

Convenient Amenities
Stay connected with complimentary wireless internet access as well as our 24-hour business center, perfect for your work needs. With stylish rooms equipped with luxurious bedding and rainfall showers, comfort is always assured.

Experience Nashville like never before – book your stay at Hotel Indigo Nashville - The Countrypolitan today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 80

  • Pets

    Pet max weight (per pet) in kg is 36

See all policies

Location

Guest Reviews

8.8
Based on 214 reviews
Cleanliness: 8.58
Service: 9.25
Location: 9.09
Room Quality: 8.54
Amenities: 8.87
Value for Money: 8.53
Food and Beverage: 8.68
Overall Experience: 8.85
4
488getb Family
10
AK The Man
Pros:

Ankit (AK) was phenomenal, his service and punctuality was unmatched. He exceeded all of our expectations and met all of our needs. He even brought us heavy cream for our coffee when requested. Great guy!

2026-04-04 via Tripadvisor
K
kellymV9362IN Couples
10
Great service + delicious food!
Pros:

Aunit (AK) was an amazing server! The Tennessee breakfast was delicious. 💕

2026-04-03 via Tripadvisor
S
sarahX6106IM Family
10
Excellent meal and experience
Pros:

AK was a great host for our meal. He was courteous, knowledgeable, helped us with questions regarding the menu.

2026-04-01 via Tripadvisor
2
217mandil Family
10
Here for with family for event
Pros:

Service was fantastic. Server was attentive and very friendly

2026-03-28 via Tripadvisor
C
christinafJ7517NY Family
10
Three nights in Nashville.
Pros:

Comfortable rooms in great location. Live entertainment nightly in restaurant/lounge with friendly waitstaff and tasty cocktails.

2026-03-27 via Tripadvisor
A
a_bel_090112 Family Indianapolis, Indiana
10
Great service
Pros:

AK gave superior service at our breakfast today. Very polite and professional service.

2026-03-23 via Tripadvisor
B
berardjudith Couples Bromont, Quebec
10
Great in every way
Pros:

Loved every thing about my stay, quiet and spacious rooms , the lobby opens to a fantastic restaurant with Pixi style live music and a special mention to Ankit, our breakfast server who have a great personality , big smile and very efficient ✨

2026-02-21 via Tripadvisor
4
421vannj Couples
10
Nashville’s Best!
Pros:

We LOVED our stay at the Hotel Indigo in Nashville! We came with three couples to celebrate my husband’s 30th birthday, and are so glad that this is the place we picked for the long weekend. The location is great, just at the end of Printer’s Alley, and about 3 blocks from the heart of Broadway. The hotel itself is very charming. It has just enough rustic elegance to be memorable, but is not fussy at all. I’m an IHG Platinum member, and my room got upgraded to a really lovely and spacious corner room, with a very comfortable bed and a big enough seating area to entertain our friends in our room for a while before hitting the town at night.

Best of all was the front desk team! Heather and Andrea were knowledgeable, friendly, and went out of their way to make our stay really special! We can’t imagine staying anywhere else during our future trips to Nashville!

2026-02-17 via Tripadvisor
G
Guide14885658304 Friends getaway
10
Amazing service. Amazing ambiance. Amazing food.
Pros:

The food was great. AK and Brittany are just amazing. They give the best service ever. Would really recommend this place.

2026-02-09 via Tripadvisor
L
LeeVirginia22152 Family Springfield, Fairfax County, Virginia
10
So much music!
Pros:

Great trip! Stylish hotel with awesome breakfasts and live music. Appreciated the great service. AK was a great server and was friendly and helpful. His enthusiasm for Nashville was obvious!

2026-02-09 via Tripadvisor
6
665kime Business
10
So far, So good!
Pros:

I’ve only checked in an hour ago, and already, service has been excellent. Check in was easy and attentive. We immediately visited the restaurant and the bar service by AK was great. We ordered two cocktails- lemon drop martini and an espresso martini, both of which are our signature drinks whenever we visit a bar while traveling. Both were carefully crafted, delicious. and top-tier. So much so that I had to ask AK the ingredients.

2026-02-01 via Tripadvisor
6
604amiec Couples Oceanside, California
10
Awesome Staff
Pros:

We love the Hotel Indigo, the staff is wonderful. Heather atvthe front desk is outstanding. AK is on top of things in the bar!

2026-01-31 via Tripadvisor
W
WilliamP306 Couples Fort Wayne, Indiana
8
Manager Attentive, Food Good, Rooms Need Attention to Cleaning
Pros:

Location is just north of the action center within easy walking distance. The food in the restaurant is reasonably priced and tasty. The manager was attentive and concerned. Lodging rooms need some attention—my wife wrote her name in the dust.

2026-01-23 via Tripadvisor
T
T7489UVdonp Couples
10
Best experience at Countrypolitan
Pros:

Amanda was our server. She was very knowledgeable about the restaurant and the hotel Indigo.
She helped us get exactly what we wanted for breakfast. Very friendly and helped us a tour of the hotel for us.

2026-01-14 via Tripadvisor
A
andrearT2355VP Friends getaway
10
All around gem of a place.
Pros:

Very beautiful and people are hospitable from valet to front desk clerk to Amanda, our server for breakfast. Beds are so comfortable and hotel is very clean. Great location. Has yummy food and vibing bar too!

2026-01-13 via Tripadvisor
V
V9347KVkathleenr Friends getaway
10
Great stay, conveniently located.
Pros:

Excellent breakfast experience. Amanda was a great server. Staff was friendly and helpful.
The hotel could include better guidance such as a booklet in the room that explains where things like ice, drink machine, and laundry are. But the hotel was clean and well-styled with an active bar/lounge scene, conveniently located in downtown.

2026-01-13 via Tripadvisor
G
Global12417048842 Couples
10
Great place to relax just a few minutes from Broadway
Pros:

LOVE this hotel. Just a few minute walk from Broadway, so when we’re ready to retire for the night, we finish with a drink in our lobby and get some good sleep. Awesome breakfast to start our day. Live music every night. Great mixed drinks, friendly staff. Definitely will be back.

2026-01-11 via Tripadvisor
A
aimeet2026 Couples
10
Great vibe and service downtown Nashville
Pros:

We stayed for a couple of days, spent some time in the bar and restaurant. Food was delicious and great drinks and whiskey selection. Servers Emma and AK were awesome!

2026-01-11 via Tripadvisor
M
Mobile37053718062 Friends getaway
10
Montana State National Championship Trip
Pros:

Our friends who we met recommended this property which exceeded our expectations on all fronts. Zach and Lori were amazing hotel staff who exceeded all of our expectations our entire stay. I would highly recommend this property.

2026-01-10 via Tripadvisor
H
harpchic Couples
10
Great Staff! Great stay!!
Pros:

We stay at the Indigo Nashville every holiday season for 2 nights and can’t praise this fantastic staff enough!!
We had a mix-up on our reservation and thankfully lovely Heather at the desk happily and efficiently took care of the issue and even she had to go through lots of machinations to make it happen, she fixed it! It’s so nice to see a friendly and familiar face when we check in after a full day of travel. Also want to shout out Andrea at the desk and Steven at the bar.
When you stay at The Indigo Countrypolitan you’re not staying at a hotel, but rather at a wonderful home away from home!! And the rooms are beautiful and the location can’t be beat!! Thank you again Heather, you are special!!

2025-12-23 via Tripadvisor