Suites Gaby Cancun

Hotels
•
Independent
7.8 (100 reviews)
Av. Sunyaxchen Lote 46 y 47 Mza 2, Supermanzana 25, Cancun, QROO, 77509 , Cancun , MX
52-998-2216101

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Facilities

Parasailing nearby
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
ATM/banking
Golfing nearby
Kayaking nearby
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Location proximity
Clean rooms
Helpful staff
Cons:
Rude staff
Poor communication
Lack of amenities

Categories

Cleanliness
6.8
Mixed reviews on cleanliness, with some guests praising it while others had issues like dirty towels and bedsheets.
Service
5.9
Service received mixed feedback, with some guests mentioning helpful staff while others complained about rude staff and communication issues.
Location
7.4
Location was generally appreciated for being close to key areas, although some mentioned that it was the only positive aspect.
Room Quality
6.2
Rooms received comments on being basic with minimal amenities, and issues like broken AC and lack of room wifi.
Amenities
6.7
Amenities were considered limited with some guests noting missing items like a hairdryer and fridge.
Value for Money
5.5
Many guests felt that the hotel did not provide value for the price paid, citing hidden charges and lack of services.
Food and Beverage
6.8
Mixed feedback on breakfast and food services, with some guests appreciating the offerings while others found them lacking.
Overall Experience
5.1
Overall experience varied greatly, with some guests having positive experiences and others facing multiple issues during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 06:47

Property Description

Rooftop Terrace with Stunning Views
Take in breathtaking views from our rooftop terrace, perfect for relaxing and enjoying the cityscape of Cancun.

Convenient Amenities for Every Guest
Benefit from complimentary Wi-Fi, concierge services, and on-site dining options at The Turtle or with our room service.

Centrally Located with Easy Access to Attractions
Explore the nearby Plaza 28 and Las Palapas Park just a short walk away, with other top destinations like Plaza Las Americas a quick drive from our hotel.

Enjoy the convenience and comfort of Suites Gaby, centrally located in Cancun. Book now to experience the best of what the city has to offer!

Important information:

  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Gloves are available to guests

See all policies

Location

Guest Reviews

7.8
Based on 100 reviews
Cleanliness: 6.8
Service: 5.9
Location: 7.4
Room Quality: 6.2
Amenities: 6.7
Value for Money: 5.5
Food and Beverage: 6.8
Overall Experience: 5.1
A
Andreas • family
10
Pros:

Simple but very clean hotel in a good central location between the Mercado 28 and the Parque de las Palapas, both in easy walking distance.
The wifi in our room was strong and stable and the water pressure in the shower was good. Staff were friendly.

2025-03-30 • via Nuitee
N
Nizami • partner
10
Pros:

Good place

2025-02-28 • via Nuitee
S
serdar
8
Pros:

Good budget hotel; it was clean. The WiFi signal was weak in the room, so it occasionally stopped working.

2025-02-27 • via Nuitee
N
Nizami
10
Pros:

Good

2025-02-25 • via Nuitee
A
Ali
6
Pros:

Not really good for pleasure visits.

2025-02-25 • via Nuitee
A
Ali • family
6
Pros:

Clean but very basic.

2025-02-25 • via Nuitee
N
nifran
10
Pros:

Close to market 23 where there are many great shops to get gifts at the best prices.

2025-02-21 • via Nuitee
I
Isabel
2
Pros:

Staff would come in my room while I wasn’t there. Then called the cops on me when I called them out for it and had me exploited out of 5,000 pesos and STILL DIDNT GIVE MY MONEY BACK FOR THE STAY. DO NOT STAY HERE!

2025-02-21 • via Nuitee
L
Larry
10
Pros:

Clean and quiet.

2025-02-10 • via Nuitee
A
America
8
Pros:

Great stay although I asked for a blanket because I saw they had blankets and they stated I couldn’t have a blanket. Also ticks bit me at night no bueno.

2025-02-09 • via Nuitee
D
David Read • partner
10
Pros:

Inexpensive hotel located in Downtown Cancun, easy walk to Mercado 28 and Parque de las Palapas. Parking stall are very small so don’t rent a large car. Was quiet enough for being on a Main Street.

2025-01-29 • via Nuitee
V
Verified traveler
10
Nice quiet location
Pros:

Quiet location, not much happening in this area unlike hotel zone. So for any activity or active night life etc, you need to travel to some place by walking to ado bus terminal and catching buses from there. But nice places to eat nearby like satyam, bao vegan, 100% natural.

2025-01-02 • via Nuitee
M
M • family
6
Pros:

More information on front desk

2024-12-15 • via Nuitee
H
Haydee • partner
8
Pros:

Buen hotel para estadia corta, limpio y aire acondicionado bueno no tuvimos calor, solo que no tiene elevador o al menos solo para el servicio de limpieza . El colchón no es muy comodo pero como dije funciona para una estadia corta y buen precio. Cerca de mercado 28 ,5 min a pie.

2024-11-18 • via Nuitee
R
Robert
10
Pros:

Anna at the front desk is always the best.

2024-11-17 • via Nuitee
J
Joseph
10
Pros:

Great place to stay. Highly recommended

2024-11-06 • via Nuitee
A
Alvaro
10
Pros:

Everything was perfect, but I have to note that the staff has exceed my expectations. They take the effort to make of your stay a remarkable experience. Thanks boys and girls !

2024-10-30 • via Nuitee
E
Edgar • family_with_children
10
Pros:

Staff & service nice people

2024-06-15 • via Nuitee
P
Patrick
6
Pros:

This is a tough one to grade. In one hand it was clean, safe, comfortable, great staff, pretty close to transit and good value. On the other hand sink plugged (which was fixed the next day), I wouldn’t look under the sheets cause the mattress really has to go, room phone doesn’t not work(line is dead), safe box not working and when I mentioned it I was told “none of them work” and the area, not the most upscale. Very run down. Would I stay there again? hmmmmm, not really.

2024-01-28 • via Nuitee
R
Robert Joseph
10
Pros:

Just a good vibe for me. But they don't speak a lot of English so not for everybody. I love the locals. Everything is half the price or more downtown compared to the beach area.

2023-12-05 • via Nuitee