ibis Amman

Hotels
ibis
7.8 (3339 reviews)
61 Mohd Fayadh Al Assaf Street, 11953 Amman , Amman , jo

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Poor room conditions

Categories

Cleanliness
7.13
Multiple reviews mention cleanliness issues, particularly in rooms and bathrooms.
Service
9.1
Positive sentiments about staff interaction and helpfulness, particularly with room service.
Location
9.14
Good location noted in several reviews, easily accessible.
Room Quality
7.09
Concerns regarding room size, ventilation, and overall condition were frequently mentioned.
Amenities
7.12
Limited amenities were highlighted, with issues regarding functionality and comfort.
Value for Money
8.08
Value perceived as fair given location but not up to expectations for cleanliness and room condition.
Food and Beverage
6.63
Breakfast variety was criticized, not meeting guests' expectations.
Overall Experience
8.1
Mixed reviews, with some enjoying the stay but significant concerns reported by others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:09

Property Description

Contemporary Accommodation near Amman Mall
Ibis Amman provides modern lodging opposite Amman Mall, in the bustling business and diplomatic hub. Jordan University and Queen Alia Airport are conveniently close.

Stylish Rooms with Modern Amenities
Air-conditioned rooms at Ibis Amman offer complimentary Wi-Fi, flat-screen TVs with satellite channels, and blackout curtains for a restful stay.

Delicious Buffet Breakfast and 24/7 Café
Guests can start their day with an all-you-can-eat buffet breakfast featuring oriental delights and enjoy round-the-clock snacks and drinks at the on-site café.

Plan your visit to Amman's attractions with the help of our staff and make the most of your stay. Book now to experience comfort and convenience at Ibis Amman.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JOD 1 per day.

Location

Guest Reviews

7.8
Based on 3339 reviews
Cleanliness: 7.13
Service: 9.1
Location: 9.14
Room Quality: 7.09
Amenities: 7.12
Value for Money: 8.08
Food and Beverage: 6.63
Overall Experience: 8.1
N
Nabeel couple sa
10
2026-06-27 via Nuitee
B
Bara solo_traveller jo
5
2026-06-27 via Nuitee
A
almtrfi extended_group sa
1
2026-06-27 via Nuitee
N
Nabeel couple sa
10
2026-06-27 via Nuitee
J
Jalal solo_traveller iq
7
Pros:

كانت خدمة الزبائن جيدة وتنظيف الغرف ايضا جيدة

Cons:

انارة الغرف ضعيفه

2026-06-27 via Nuitee
R
Raed solo_traveller ps
10
Exceptional hospitality from every member of the team—from the front desk and housekeeping to the restaurant staff and v
Pros:

I had an absolutely wonderful stay! From the moment I arrived until the day I checked out, every member of the team made me feel genuinely welcome and cared for.

A special thank you to all of the front desk staff for always greeting me with a smile, answering every question with kindness, and making the entire stay seamless. The housekeeping team did an outstanding job—my room was always spotless and beautifully maintained.

I also want to recognize the concierge and restaurant staff for their professionalism, warmth, and attention to detail. Every interaction reflected true hospitality.

Finally, a huge thank you to the valet team. They were always prompt, courteous, and incredibly helpful, making every arrival and departure effortless. Their friendly attitude never went unnoticed.

It’s rare to find a hotel where every single staff member consistently goes above and beyond, but this team truly does. Thank you all for making my stay so memorable. I look forward to returning and will gladly recommend this hotel to family and friends!

Cons:

Nothing it was amazing.

2026-06-26 via Nuitee
A
ahmad solo_traveller ps
7
Good value for price
Pros:

The Staff : Sahori

Cons:

The restaurant should be more clean

2026-06-25 via Nuitee
الرشيدي couple sa
2
Pros:

الموقع جيد

Cons:

نظافه الغرف سياه ويوجد رائحه والدوره المياه شبه تالفه

2026-06-24 via Nuitee
R
Ryadh Salim couple om
10
2026-06-23 via Nuitee
S
Salman couple jo
10
Pros:

ممتاز

2026-06-23 via Nuitee
A
ahmad zid solo_traveller ae
10
ممتاز
Pros:

كل الشكر لهيك فندق خدمات فعلا متل الخمس نجوم

Cons:

طاقم بجنن

2026-06-23 via Nuitee
J
J Baba solo_traveller ca
10
Pros:

Thanks

Cons:

People

2026-06-22 via Nuitee
K
Khaled solo_traveller sa
8
2026-06-21 via Nuitee
H
Haj solo_traveller ps
8
2026-06-21 via Nuitee
H
HELMI solo_traveller ps
10
2026-06-20 via Nuitee
A
aobi couple sa
8
Pros:

مو اول مره اجيه بس الاسعار مرتفعه

2026-06-20 via Nuitee
M
Mohammad extended_group ps
7
2026-06-20 via Nuitee
M
Mohammad couple ps
8
2026-06-20 via Nuitee
M
Malak solo_traveller jo
9
2026-06-20 via Nuitee
M
Mohammad extended_group ps
7
2026-06-20 via Nuitee