Hotel Porta Romana - LuceHotels

Hotels
8 (1159 reviews)
Via Enea Silvio Piccolomini 35 , Siena , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Tour desk
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful view
Cons:
Cleanliness issues
Room conditions not satisfactory

Categories

Cleanliness
6.39
Negative sentiments on room cleanliness including mold and hair found in bathrooms.
Service
9.36
Overall positive feedback about the staff being friendly and helpful.
Location
9.4
Multiple positive mentions regarding the prime location close to historical sites.
Room Quality
6.85
Issues pointed out regarding room conditions, including small size and lack of furniture.
Amenities
7.88
Comments on the need for better amenities such as breakfast options and room features.
Value for Money
8.34
Generally well-rated value for the location, but some concerns about condition.
Food and Beverage
7.39
Mixed reviews on breakfast quality with suggestions for improvement.
Overall Experience
8.36
Average experience highlighted by good location and service despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:06

Property Description

Charming 18th-Century Villa

  • Enjoy stunning views and relax in the outdoor hydromassage pool
  • Convenient location just a short walk from Siena's main square
  • Surround yourself with Tuscan countryside and the hotel's own gardens

Comfortable Accommodation

  • Rooms offer simplicity and comfort with satellite TV
  • Unwind in a peaceful atmosphere overlooking the picturesque countryside
  • Free WiFi throughout the property for your convenience

Excellent Service and Amenities

  • Experience friendly and helpful service during your stay
  • Additional bookable extras to enhance your visit
  • Explore nearby restaurants, bars, and the town of Rapolano Terme just a short drive away

To book your stay at Hotel Porta Romana di Luce Hotels and experience the charm of Tuscany, make your reservation now.

Important information:

Please note that the outdoor hot tub with hydromassage jets is on request and at extra charge. It is open from mid April to mid October.

If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 6 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children from 3 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1159 reviews
Cleanliness: 6.39
Service: 9.36
Location: 9.4
Room Quality: 6.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.36
J
Jessica • solo_traveller • it
9
Soggiorno ottimo
Pros:

Vicinanza al centro, grandezza camera

Cons:

Niente!

2026-02-11 • via Nuitee
F
Federico • family_with_children • ch
10
2026-02-09 • via Nuitee
I
ITALO • couple • it
8
2026-02-09 • via Nuitee
V
Valentina • solo_traveller • ru
1
Very unsafe place to stay
Pros:

Beautiful view

Cons:

It’s very unsafe to stay in this hotel, never book this place. occasionally i left the keys inside the room , when i came back at midnight the hotel didn’t respond my calls by phone, the booking support also didn’t reply my phone calls, and finally not to sleep outside I had to book another hotel, nobody neither begged me pardon, no returned back the money I spent for the night I was not able to use. This hotel doesn’t have any heating on, so you will feel frozen in winter. The breakfast is terrible . No cleaning in the room , even don’t provide you toilet paper. And when I checked-in there was rubbish in the room
The owner and the manager of the hotel are very impolite persons that can’t speak well with the guests . They say that it’s my fault that I left the keys in the room. Being back to the hotel I spent 6 hours waiting when my room with the luggage will be open, so I was not able to participate the event I came for and nobody compensated this to me. Never faced such terrible experience before, think that any hostel probably provide the service better. At least any other hotel will keep you safe, and not unsafe. It’s a pity that in this situation booking com was not guarantee for me, as the support of booking replied that everything is the hotel fault , but why booking doesn’t provide safety for the customers ?

2026-02-09 • via Nuitee
C
Claudio • couple • it
8
Pros:

Staff gentile; posizione comoda; comodo parcheggio scoperto a 6 €/die.

Cons:

Stanza piccola e umida; colazione spartana; mancanza di ascensore.

2026-02-08 • via Nuitee
T
tribolati • couple • it
9
Assolutamente consigliato
Pros:

Mi è piaciuto tutto.
A pochi passi da una delle porte di entrata dal centro di Siena
Comodo parcheggio gratuito dentro la struttura
Colazione dolce e salata
Personale accogliente

Cons:

Ho preso una matrimoniale economy ,la stanza era spaziosa , il bagno confortevole con grande doccia,
molte stampelle nell'armadio , unica pecca, mancava un piccolo tavolino
per metterci sopra il computer , c'era sia la presa e lo spazio per poterlo mettere.

2026-02-08 • via Nuitee
Z
zerilli • couple • it
1
Pros:

La gentilezza della ragazza alla reception. La vista sulla campagna Toscana.

Cons:

Tutto. Camera orribile senza riscaldamento. Ci hanno dato una stufetta non a norma. Doccia vecchia, acqua calda non corrente. Mai più

2026-01-31 • via Nuitee
V
Vincenzo • family_with_children • it
6
Colazione da rivedere
Pros:

Staff gentilissimo posizione comoda al centro e parcheggio ottimo anche se a pagamento ma per soli 6 euro

Cons:

Colazione da rivedere non si può prendere bevande calde da macchinetta sul modello di quelle negli uffici pubblici/ospedali

2026-01-30 • via Nuitee
F
Francesco • solo_traveller • it
7
2026-01-29 • via Nuitee
S
Shizuka • solo_traveller • it
10
2026-01-29 • via Nuitee
M
Marcello • extended_group • it
5
Verso l’infinito… ma senza colazione!
Pros:

Posizione eccezionale. A pochi passi dal centro e con un panorama sublime.
Peccato aver trovato un clima uggioso.
Esternamente la struttura è molto interessante, con corpi di fabbrica in mattoni tra loro indipendenti.
Personale accogliente e direzione molto disponibile. Brava gente!!

Cons:

La colazione è la peggiore che ci sia mai capitata. Non c’è scelta, la qualità è veramente discutibile e le bevande calde sono da distributore a chiavetta!
Pulizia migliorabile (armadi, fughe delle piastrelle del bagno, vetri, ecc. )
Temperatura nelle camere molto bassa e soprattutto non gestibile dall’ospite.

2026-01-29 • via Nuitee
S
Sonia • couple • es
10
Pros:

El encanto del hotel, las vistas increibles y la atención del personal.

Cons:

Todo fue perfecto.

2026-01-28 • via Nuitee
B
Barbara • family_with_children • it
5
Pros:

La posizione

Cons:

Servizio colazione

2026-01-26 • via Nuitee
F
Francisco • solo_traveller • es
9
2026-01-25 • via Nuitee
E
ERICA • couple • it
9
Perfetto!
Pros:

Confortevole e vicina al centro. Staff gentilissimo.

2026-01-25 • via Nuitee
G
Gimenez • couple • es
10
Pros:

Las vistas increibles!

2026-01-24 • via Nuitee
R
Raimund • solo_traveller • at
7
Pros:

Nettes Personal, und vor allem die Lage zu Fuß ins Zentrum und Eingang mit Blick ins Grüne

Cons:

Frühstück sehr dürftig,
Keine Butter
Salzstreuer ein Stück für alle Tische 🤫
Pfefferstreuer nicht vorhanden

2026-01-20 • via Nuitee
G
Giada • extended_group • it
6
2026-01-20 • via Nuitee
D
DARIO • extended_group • it
5
Posizione ottima
Pros:

Lo stabile esterno

Cons:

I bagni e colazione

2026-01-20 • via Nuitee
C
Corrado • couple • it
9
Pros:

Posizione e cura della struttura

2026-01-20 • via Nuitee