The Island Hotel - Adults Only -

Hotels
8.5 (240 reviews)
Vlyhadas Street , Gouves , GR

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Cons:
No room service
Staff did not speak Greek
No private/limited parking (only ~10 spaces)
Had to walk ~500 m from parking; services closed at night (no extra water)

Categories

Cleanliness
9.625
Standard quality for this hotel tier
Service
7.5
Negative: staff did not speak Greek, no room service available, and unable to get extra water at night — multiple service shortcomings mentioned.
Location
7.5
Negative: no private hotel parking and guests had to park far away (around 500 m walk) due to limited parking (about 10 spaces).
Room Quality
9.625
Standard quality for this hotel tier
Amenities
7
Negative: lacks room service, limited/ no private parking, and services were closed at night (could not obtain extra water).
Value for Money
9.625
Standard quality for this hotel tier
Food and Beverage
9.625
Standard quality for this hotel tier
Overall Experience
7.5
Headline: 'Μέτρια' (Mediocre) — guest disappointed by service and lack of amenities/parking, leading to an overall mediocre stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-16 13:51

Property Description

Luxurious Beachfront Accommodation

Unmatched Amenities: The Island Hotel - Adults Only - boasts a fitness centre, garden, and shared lounge, along with a terrace, bar, and tennis court for guests to enjoy.

Elegant Rooms and Dining: Air-conditioned rooms with modern amenities like a flat-screen TV and private bathroom await guests. Indulge in a delicious breakfast with various options and savor Greek, Mediterranean, and Pizza cuisine at the on-site restaurant.

Entertainment and Nearby Attractions: Stay active with table tennis and darts on-site, or explore popular beaches like Gouves Beach, Aposelemis Beach, and Marina Beach nearby. Conveniently located just 14 km from Heraklion International Airport.

Book your stay at The Island Hotel - Adults Only - now for a perfect blend of luxury and relaxation.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Location

Guest Reviews

8.5
Based on 240 reviews
Cleanliness: 9.625
Service: 7.5
Location: 7.5
Room Quality: 9.625
Amenities: 7
Value for Money: 9.625
Food and Beverage: 9.625
Overall Experience: 7.5
Πολυτιμη • couple • gr
5
Μέτρια
Cons:

Δεν είχαν room service
Δεν μιλούσαν καν την ελληνική γλώσσα αδιανόητο για ξενοδοχείο στην Ελλάδα ευτυχώς που ξέραμε αγγλικά και γαλλικά και δεν μπορούσαμε ούτε καν νερό έξτρα να έχουμε το βράδυ όλα κλειστά αδιανόητο για ένα ξενοδοχείο τέτοιας ποιότητας και δεν έχουν ιδιωτικό Πάρκιν ενώ διαμένουν τόσα άτομα ο χώρος στάθμευσης είναι 10 θέσεων και αναγκαστήκαμε να περπατήσουμε 500μέτρα απόσταση από τη θέση που βρήκαμε να παρκάρουμε έως το ξενοδοχείο !

2026-10-11 • via Nuitee
J
Jihee • couple • de
7
Schön
Pros:

Nah vom Flughafen, direkt am Strand, Leckeres Frühstück, bequemes Bett, jeden Tag eine Flasche Wasser, sauber, nettes Personal und Frühstückspaket am Abreisetag

Cons:

Zu rutschige Treppen ohne Antirutsch, altmodischer Kühlschrank, FI fliegt alle 2-3 Stunden, stinkt in der Toilette wegen Wasserablauf und sehr viele Treppen auf der Anlage allgemein

2025-10-18 • via Nuitee
Y
Yoram • solo_traveller • il
7
מלון טעון שיפור
Pros:

מקלחת גרועה ישנה ללא דלתות הפרדה
אין פרטיות בשירותים

Cons:

אין בריכה מחוממת

2025-10-18 • via Nuitee
יעלyael • solo_traveller • il
7
היה נעים וכיף
Pros:

שקט ונעים ושירות מצוין אך יש לשפר באופן בהול את האוכל כגון ארוחת בוקר ובבריכה זה על הפנים

Cons:

את האוכל

2025-10-11 • via Nuitee
T
Tony Eva • couple • de
9
2025-10-10 • via Nuitee
B
Barbara
10
Pros:

Sehr sauberes Zimmer, gute Lage. Viele Liegemöglichkeiten und Pool Auswahl. Bei der Essensauswahl war für jeden was dabei.

2025-10-08 • via Nuitee
R
Roope • couple • fi
10
2025-10-08 • via Nuitee
S
Sophia • partner
8
Pros:

War alles gut, aber die Pools waren ziemlich kalt. Unser Zimmer mit Pool konnten wir nicht so ganz genießen.
Ansonsten alles super

2025-10-06 • via Nuitee
D
Dana • partner
8
Pros:

Schöne Pools. Weitläufige Anlage.

2025-10-05 • via Nuitee
T
Thomas • partner
10
Pros:

Amazing service from all staff. Greet food. Nice pools.

2025-10-04 • via Nuitee
H
Hubert • friends
8
Pros:

Sauberes Zimmer und guter Service👍Das Frühstück ist das einzige welches nicht sehr toll ist .(vielleicht nicht wenn Mann auf Würste ,Bohnen etc.Englisches Frühstück steht) Kaffe sehr schlecht Käse und Aufschnitt untere Qualität

2025-10-02 • via Nuitee
E
Emil
8
Pros:

Das nicht übergrosse Hotel abseits vom Trubel ist nur durch eine wenig befahrene kleine Strasse vom kleinen, flach abfallenden Sandstrand getrennt. Zudem hat es diverse Pools, Bars und Restaurants. Unser Zimmer hatte freie Meersicht und bequeme Betten, das Bad war aber etwas eng. Beim Buffetmenü waren die kalten Vorspeisen und die Desserts sehr gut, die warmen Speisen hingegen nur durchschnittlich. Teller werden selten abgeräumt.

2025-09-26 • via Nuitee
K
Kathy Marie • friends
10
Pros:

how relaxing and quiet

2025-09-21 • via Nuitee
I
Ioannis • couple • gr
10
2025-09-16 • via Nuitee
E
Eirini
6
Pros:

An sich eine sehr schöne Anlage, tolle Pools,
Der Strand war auch sehr schön, das Wasser sehr sauber
Leider stimmt das Preis Leistungsverhältnis nicht wirklich, man hat den Eindruck das es nicht einem 5 Sterne Haus entspricht
Gerade was die Sauberkeit vom Zimmer bis zur Anlage angeht
Das Personal war sehr freundlich, jedoch nicht entsprechend einem 5 Sterne Haus

2025-09-14 • via Nuitee
C
Christiane • couple • ch
8
Pros:

L'emplacement de l'hôtel
Les chambres

Cons:

Le petit-déjeuner nul insipide peu de fruits frais pain mauvais rien n'avait de goût

2025-09-14 • via Nuitee
M
Monhesea Murielle • family_with_children • fr
8
2025-09-11 • via Nuitee
H
habeeb • couple • il
10
Pros:

My stay at the hotel was absolutely perfect! From the moment I arrived, the staff made me feel welcome and taken care of. The room was spotless, beautifully designed, and incredibly comfortable. Every detail was thoughtfully arranged, and the service was exceptional. The location was ideal, and the breakfast exceeded all expectations. I truly had an unforgettable experience and would recommend this hotel without hesitation to anyone looking for a top-notch stay!

2025-09-06 • via Nuitee
L
Livia
2
Not a 5 star hotel and poor services
Pros:

Hotel rates itself as 5 star and it is not a superior or luxurious standard at all. We’ve booked a room with private pool for superior experience and the toilet was dirty, curtains falling off. In the gym, all threadmills and gym machines were not functional with no towel offered and we were astonished with the poor quality of the hotel for a 5 star. This should be rated a 3 star hotel at most. We’ve asked for refund of the payment and left early morning of the following day. I would suggest travellers to not take their pictures for real and level set that it is not a 5 star service nor structure. We have advised Hotels.com of the lack of alignment between the pictures in the website and in real conditions and encourage travellers seeking superior experience not to book it.

2025-09-05 • via Nuitee
• family_with_children • il
9
2025-09-05 • via Nuitee