Hotel City am Bahnhof

Hotels
7.6 (2177 reviews)
Bubenbergplatz 7 , Bern , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location near train station
Cons:
Rooms are a bit dated
Noise issues from other guests

Categories

Cleanliness
6.93
Some reviews mentioned rooms being a bit dated and loud, indicating a need for better maintenance.
Service
8.4
Staff were generally praised for their friendliness and helpfulness.
Location
8.94
Multiple reviews highlighted the hotel's excellent central location, close to the train station.
Room Quality
6.89
Rooms are described as functional but showing signs of age, with some noise issues.
Amenities
7.42
Basic amenities provided, but there are mentions of some issues like non-functioning TV.
Value for Money
7.38
Room prices are considered reasonable for the location, notwithstanding some concerns.
Food and Beverage
7.43
Breakfast received positive feedback, although not universally mentioned.
Overall Experience
7.4
Guests enjoyed their stays but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:37

Property Description

Prime Location
Hotel City am Bahnhof is ideally located in the heart of Bern, just across from the Central Station and a stone's throw away from the Old Town, renowned arcades, and the Federal Parliament.

Convenience and Comfort
Guests can enjoy well-equipped rooms featuring satellite TV, minibars, and safes. Moreover, with complimentary public transport in Bern, exploring the city's charm is a breeze.

Tranquil Oasis
Amidst the bustling city, Hotel City offers a serene ambiance, ensuring a peaceful stay. The spacious rooms and complimentary Wi-Fi further enhance the comfort and convenience for guests.

Book now and experience the perfect blend of convenience and relaxation at Hotel City am Bahnhof.

Important information:

Please note that on the day of arrival, the booking confirmation is valid as a public transport ticket, including a transfer from Bern Airport.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 12 years old stay for CHF 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 2177 reviews
Cleanliness: 6.93
Service: 8.4
Location: 8.94
Room Quality: 6.89
Amenities: 7.42
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 7.4
C
Christian • family_with_children • mx
10
Gran Opción en Berna!...
Pros:

Habitaciones Amplias y Limpias... Con un baño excelente...

Ubicación perfecta enfrente de la estación del tren...

El personal del Hotel con un nivel de servicio extraordinario, lo recomiendo 100%...

Cons:

Un detalle menor es que el baño tiene un pequeño sistema de extracción, se queda corto, especialmente con el vapor de la regadera...

2026-04-03 • via Nuitee
M
Michel • solo_traveller • ch
8
2026-04-01 • via Nuitee
M
Michel • solo_traveller • ch
8
2026-04-01 • via Nuitee
S
Samantha • family_with_children • us
9
Pros:

Can't beat the location and the staff were so nice and helpful

Cons:

The door was a bit difficult to open

2026-03-31 • via Nuitee
H
Heinäsmäki • solo_traveller • fi
8
2026-03-30 • via Nuitee
L
Lisa • couple • ch
7
Pros:

Liebenswürdiger Empfang

Cons:

Synthetische Bettwäsche ist etwas unangenehm

2026-03-30 • via Nuitee
M
Michael • extended_group • at
7
Pros:

Die Lage.

Cons:

Etwas aus der Zeit gekommen

2026-03-30 • via Nuitee
A
Aaron • extended_group • sg
10
Great location and value for money!
Pros:

Location and price

Cons:

Some slightly sharp edges around the bed corners but it is a very minor thing

2026-03-27 • via Nuitee
A
alain • solo_traveller • fr
5
Cons:

the hotel is noisy in the room on the street at the 3 first level
Tram noise

2026-03-26 • via Nuitee
S
Samir • family_with_children • az
9
Pros:

Her şey güzeldi.

2026-03-26 • via Nuitee
S
Samuel • solo_traveller • ch
9
2026-03-25 • via Nuitee
S
Simon • solo_traveller • ch
6
ich würde das Hotel nicht weiterempfehlen, für eine Nacht ohne Ansprüche Ok aber für das zu teuer!
Pros:

die Lage direkt am Bahnhof und der sehr warme Empfang an der Reception

Cons:

Das Zimmer war eher alt, es war nicht sauber, Ausstattung wie zum bsp Badewanne veraltet und unpraktisch mit Duschvorhang. Heizung machte die ganze Nacht Lärm. Seltsamer Geruch im Zimmer.

2026-03-24 • via Nuitee
P
Paolo • couple • it
7
Pros:

La posizione

2026-03-22 • via Nuitee
N
Nicolas • solo_traveller • ch
8
2026-03-18 • via Nuitee
M
matteo • solo_traveller • ch
2
Not good, the stay ended up costing CHF 400 for one night (family of 4 and a pet) after you add parking, breakfast, city
Pros:

The facilities are from the 80s. Hard to know how clean it is.

Cons:

See above

2026-03-17 • via Nuitee
G
Gaukhar • family_with_children • ae
10
2026-03-17 • via Nuitee
E
Esther • family_with_children • ch
10
2026-03-16 • via Nuitee
J
Jeanne • family_with_children • ch
8
2026-03-16 • via Nuitee
S
Sandra • family_with_children • es
8
Pros:

Muy buena ubicación, justo en frente de la estación de tren y a un paso del centro. Personal muy amable y la habitación muy cómoda.

2026-03-13 • via Nuitee
S
Susan • extended_group • gb
7
It was OK for one night stopover
Pros:

Location good, near railway station and with easy access to restaurants. Bern wasn’t as interesting as we thought it might be. Lots of traffic. Great baker though called Bread-a-porter. The very best cinnamon buns.

Cons:

The room was in need of refurbishment but it served our purpose. Not enough plug sockets for modern day

2026-03-10 • via Nuitee