Hotel City am Bahnhof

Hotels
7.6 (2177 reviews)
Bubenbergplatz 7 , Bern , ch

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location near train station
Cons:
Rooms are a bit dated
Noise issues from other guests

Categories

Cleanliness
6.93
Some reviews mentioned rooms being a bit dated and loud, indicating a need for better maintenance.
Service
8.4
Staff were generally praised for their friendliness and helpfulness.
Location
8.94
Multiple reviews highlighted the hotel's excellent central location, close to the train station.
Room Quality
6.89
Rooms are described as functional but showing signs of age, with some noise issues.
Amenities
7.42
Basic amenities provided, but there are mentions of some issues like non-functioning TV.
Value for Money
7.38
Room prices are considered reasonable for the location, notwithstanding some concerns.
Food and Beverage
7.43
Breakfast received positive feedback, although not universally mentioned.
Overall Experience
7.4
Guests enjoyed their stays but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:37

Property Description

Prime Location
Hotel City am Bahnhof is ideally located in the heart of Bern, just across from the Central Station and a stone's throw away from the Old Town, renowned arcades, and the Federal Parliament.

Convenience and Comfort
Guests can enjoy well-equipped rooms featuring satellite TV, minibars, and safes. Moreover, with complimentary public transport in Bern, exploring the city's charm is a breeze.

Tranquil Oasis
Amidst the bustling city, Hotel City offers a serene ambiance, ensuring a peaceful stay. The spacious rooms and complimentary Wi-Fi further enhance the comfort and convenience for guests.

Book now and experience the perfect blend of convenience and relaxation at Hotel City am Bahnhof.

Important information:

Please note that on the day of arrival, the booking confirmation is valid as a public transport ticket, including a transfer from Bern Airport.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 12 years old stay for CHF 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 2177 reviews
Cleanliness: 6.93
Service: 8.4
Location: 8.94
Room Quality: 6.89
Amenities: 7.42
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 7.4
S
Sandra family_with_children es
8
Pros:

Muy buena ubicación, justo en frente de la estación de tren y a un paso del centro. Personal muy amable y la habitación muy cómoda.

2026-03-13 via Nuitee
S
Susan extended_group gb
7
It was OK for one night stopover
Pros:

Location good, near railway station and with easy access to restaurants. Bern wasn’t as interesting as we thought it might be. Lots of traffic. Great baker though called Bread-a-porter. The very best cinnamon buns.

Cons:

The room was in need of refurbishment but it served our purpose. Not enough plug sockets for modern day

2026-03-10 via Nuitee
G
Galyna couple ch
7
2026-03-08 via Nuitee
J
Jakob solo_traveller ch
8
2026-03-04 via Nuitee
T
tina extended_group ch
8
Pros:

Sehr freundliches Personal, zentrale lage

Cons:

Licht im WC/ Dusche ist nicht separat sondern beleuchtet ganzes Zimmer.

2026-03-03 via Nuitee
B
Brigitte solo_traveller ch
9
2026-03-01 via Nuitee
C
Cornelia solo_traveller ch
8
zentrales Hotel mit 70er Charme
Pros:

Das Zimmer war klein, aber gemütlich. Für einen Kurzaufenthalt war es sehr gut. Die Lage ist sehr gut, man ist schnell am Bahnhof. Das Personal war sehr freundlich und zuvorkommend.

Cons:

Das Zimmer ist in die Jahre gekommen und allgemein ist es eher ringhörig.

2026-03-01 via Nuitee
B
Bodo family_with_children de
9
2026-02-28 via Nuitee
A
a extended_group ch
9
Nice, convenient location, super friendly staff
Pros:

Very convenient location, nice and clean, staff super friendly

Cons:

The Toilet tank was running every 3 minutes.
The light of the bathroom Turner also the light of the sink (outside de bathroom) and it would disturb the person sleeping since there’s a glass as a diviser.

2026-02-28 via Nuitee
S
Stephan solo_traveller ch
7
2026-02-25 via Nuitee
H
Heinz solo_traveller ch
8
Es war genau das richtige für eine Nacht um am nächsten Tag in Bern noch eine Sitzung zu besuchen
Pros:

Die Lage ist ruhig trotz des Busverkehrs vor dem Haus (öV) es liegt zentral direkt neben Bahnhof.
Das Frühstück war einfach mit wenig Personal
Das Zimmer klein passend für 1 Nacht

2026-02-23 via Nuitee
H
Harm family_with_children za
9
2026-02-22 via Nuitee
R
Rudolf extended_group at
5
Für Geschäftsreisende ausreichend, für reine Städtebummler eher nicht so super,
Pros:

Lage richtung Bahnhof sehr gut, Fenster gut geräusch-gedämmt ! Anbindung mit Öffi´s ausgezeichnet, da gratis Angebot durch Hotel !!!
Sehr freundliches Empfangspersonal, hilfreich bei "alten" Handy´s , die keinen QU-R Code lesen können-= Papierausdrücke für ÖFFI´S 111

Cons:

Heizkörper etwas träge in der Regelung(altes System)!
Teppichböden schon sehr abgewohnt.- Badezimmerschrank rechts unten abgefault[Wasserschaden vor längerer Zeit!!! ]
Daher Minibar nicht in die Öffnung passend-steht vor ! Wäschekontainer füllen den halben 6. Stock-Gang aus und riechen manche sehr "STRENG" im Vorbeigehen vom Stiegehaus bzw. Lift. Kasten keiner daher keine Liegefächer , Safe mitten im Zimmer und immer mit weit offenen Türe( läßt sich nicht anlehnen!
ZIMMER 605

2026-02-13 via Nuitee
S
Stephan solo_traveller ch
7
2026-02-13 via Nuitee
M
Monika family_with_children ch
7
Pros:

Lage super beim Bahnhof. Empfang sehr nett. Zimmer alt und abgewohnt aber sauber. Eher kühl aber gute Matratze. Zimmer ziemlich gross. Für Kurzaufenthalt ohne grosse Ansprüche gut geeignet. Für Bern günstig. Frühstück nicht gebucht.

2026-02-11 via Nuitee
E
Emmanuele solo_traveller ch
8
Pros:

Die Lage ist perfekt. Das Personal freundlich. Ein- und auschecken geht rasch und unkompliziert.

2026-02-09 via Nuitee
G
GULSEN couple fr
7
2026-02-09 via Nuitee
M
Marwan solo_traveller ch
6
2026-01-31 via Nuitee
F
Fumagalli solo_traveller ch
9
2026-01-31 via Nuitee
C
Chen extended_group tw
8
2026-01-29 via Nuitee