Hotel City am Bahnhof

Hotels
7.6 (2429 reviews)
Bubenbergplatz 7 , Bern , CH
+41 31 311 53 77

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location near train station
Cons:
Rooms are a bit dated
Noise issues from other guests

Categories

Cleanliness
6.93
Some reviews mentioned rooms being a bit dated and loud, indicating a need for better maintenance.
Service
8.4
Staff were generally praised for their friendliness and helpfulness.
Location
8.94
Multiple reviews highlighted the hotel's excellent central location, close to the train station.
Room Quality
6.89
Rooms are described as functional but showing signs of age, with some noise issues.
Amenities
7.42
Basic amenities provided, but there are mentions of some issues like non-functioning TV.
Value for Money
7.38
Room prices are considered reasonable for the location, notwithstanding some concerns.
Food and Beverage
7.43
Breakfast received positive feedback, although not universally mentioned.
Overall Experience
7.4
Guests enjoyed their stays but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:37

Property Description

Prime Location
Hotel City am Bahnhof is ideally located in the heart of Bern, just across from the Central Station and a stone's throw away from the Old Town, renowned arcades, and the Federal Parliament.

Convenience and Comfort
Guests can enjoy well-equipped rooms featuring satellite TV, minibars, and safes. Moreover, with complimentary public transport in Bern, exploring the city's charm is a breeze.

Tranquil Oasis
Amidst the bustling city, Hotel City offers a serene ambiance, ensuring a peaceful stay. The spacious rooms and complimentary Wi-Fi further enhance the comfort and convenience for guests.

Book now and experience the perfect blend of convenience and relaxation at Hotel City am Bahnhof.

Important information:

Please note that on the day of arrival, the booking confirmation is valid as a public transport ticket, including a transfer from Bern Airport.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Location

Guest Reviews

7.6
Based on 2429 reviews
Cleanliness: 6.93
Service: 8.4
Location: 8.94
Room Quality: 6.89
Amenities: 7.42
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 7.4
C
Cristiane • solo_traveller • ch
10
2026-10-30 • via Nuitee
S
Stefanie • solo_traveller • de
9
Seit bald 20 Jahren immer gerne!
Pros:

Das Personal ist so freundlich und zugewandt! Allein dafür komme ich gerne immer wieder. Sind ja auch bald 20 Jahre...Lage könnte nicht besser sein.

Cons:

Beim ersten Mal ist der Eingang nicht ganz leicht zu finden. Und Vorsicht, die automatische Tür kommt einem entgegen! Aber was heisst nicht gefallen, das ist halt so. Diese Info nur für die Leute die zum ersten Mal da sind.

2026-10-30 • via Nuitee
F
Florian • solo_traveller • ch
8
Pratique
Pros:

Proximité avec la gare

Cons:

Vétusté

2026-10-28 • via Nuitee
R
Reto • solo_traveller • ch
8
2026-10-27 • via Nuitee
M
Maire • solo_traveller • be
9
2026-10-27 • via Nuitee
A
Antonella • couple • it
9
Posizione perfetta. Stanze arredate in modo essenziale, ma, sempre pulite e confortevoli. Staff giovane e molto gentile
Pros:

Posizione perfetta per muoversi agevolmente a piedi e raggiungere facilmente le principali attrazioni della città.

Cons:

Nulla da segnalare in merito.

2026-10-25 • via Nuitee
A
Akerhult • family_with_children • ch
8
2026-10-25 • via Nuitee
I
Ida • family_with_children • ch
8
2026-10-22 • via Nuitee
R
Rimada • couple • nl
8
Prima hotel in hartje centrum
Pros:

De ligging en het ontbijt

Cons:

De matras

2026-10-20 • via Nuitee
S
Susanne • couple • ch
7
Für einen Kurzaufenthalt geeignet. Die Lage nähe Bahnhof sehr gut und trotzdem ruhig.
Pros:

Das gesamte Personal war sehr freundlich und hilfsbereit. Der Herr an der Rezeption bei unserer Ankunft nahm unsere Wünsche auf für das Frühstück am nächsten Tag und es wurde vollumfänglich umgesetzt (vegane Alternativen).

Cons:

Die Dusche war in der Badewanne. Es gab im Zimmer Teppichboden.

2026-10-19 • via Nuitee
J
Jer Ming • couple • tw
9
Pros:

地點

2026-10-18 • via Nuitee
N
Nadya • family_with_children • bg
9
2026-10-18 • via Nuitee
S
Sylvie • couple • ch
9
Top Lage, zweckmässige und saubere Zimmer.
Pros:

Die Lage ist top. Wir hatten ein Zimmer, bei dem man vom Fenster aus den ganzen Bahnhofplatz überblicken konnte. Vor dem Fenster stand ein Tisch mit zwei Sitzgelegenheiten. Die Einrichtung ist älter und etwas abgenutzt, aber das Zimmer war sauber. Bett war bequem.

Cons:

Uns hat nichts gestört.

2026-10-16 • via Nuitee
J
Jean-Michel • couple • ch
7
2026-10-16 • via Nuitee
J
James • family_with_children • au
7
It is ok. Budget accommodation for Switzerland.
Pros:

Right by the train station. Everything else was a good average.

Cons:

Price is high but then it is Switzerland.
It is all a bit dated but again you get what you pay for and this is kind of at the cheaper end in Switzerland....

2026-10-15 • via Nuitee
M
Mieke • couple • nl
9
2026-10-14 • via Nuitee
A
Agnieszka • couple • pl
8
The hotel can be recommended to people who plan to visit Bern, especially by train.
Pros:

The rooms were comfortable as expected. The hotel location is ideal on one hand for people who travel by train, on the other for those who plan to visit old town also in later hours.

Cons:

It happened that there was a problem with hot water in bathrooms. This happens, but unfortunately we were not informed about how long this inconvenience may take. Another point of complaint were strangely located sockets that could not be reached in a normal way (in our room, it may not be general).

2026-10-12 • via Nuitee
S
Sara • solo_traveller • it
8
2026-10-11 • via Nuitee
J
Javier M López • solo_traveller • es
7
2026-10-11 • via Nuitee
J
Jennifer • solo_traveller • au
6
Pros:

Location to catch a train is excellent. The bed & pillows were very comfortable.

Cons:

The hot water wasn’t super hot.

2026-10-08 • via Nuitee