Hotel City am Bahnhof

Hotels
7.6 (2347 reviews)
Bubenbergplatz 7 , Bern , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location near train station
Cons:
Rooms are a bit dated
Noise issues from other guests

Categories

Cleanliness
6.93
Some reviews mentioned rooms being a bit dated and loud, indicating a need for better maintenance.
Service
8.4
Staff were generally praised for their friendliness and helpfulness.
Location
8.94
Multiple reviews highlighted the hotel's excellent central location, close to the train station.
Room Quality
6.89
Rooms are described as functional but showing signs of age, with some noise issues.
Amenities
7.42
Basic amenities provided, but there are mentions of some issues like non-functioning TV.
Value for Money
7.38
Room prices are considered reasonable for the location, notwithstanding some concerns.
Food and Beverage
7.43
Breakfast received positive feedback, although not universally mentioned.
Overall Experience
7.4
Guests enjoyed their stays but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:37

Property Description

Prime Location
Hotel City am Bahnhof is ideally located in the heart of Bern, just across from the Central Station and a stone's throw away from the Old Town, renowned arcades, and the Federal Parliament.

Convenience and Comfort
Guests can enjoy well-equipped rooms featuring satellite TV, minibars, and safes. Moreover, with complimentary public transport in Bern, exploring the city's charm is a breeze.

Tranquil Oasis
Amidst the bustling city, Hotel City offers a serene ambiance, ensuring a peaceful stay. The spacious rooms and complimentary Wi-Fi further enhance the comfort and convenience for guests.

Book now and experience the perfect blend of convenience and relaxation at Hotel City am Bahnhof.

Important information:

Please note that on the day of arrival, the booking confirmation is valid as a public transport ticket, including a transfer from Bern Airport.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 12 years old stay for CHF 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 2347 reviews
Cleanliness: 6.93
Service: 8.4
Location: 8.94
Room Quality: 6.89
Amenities: 7.42
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 7.4
S
Susan • extended_group • us
10
Pros:

Not sure to book it with 7.7 reviews on booking.com. But glad I did. It was little noisy but that was from the fifa world cup. All of the stuff is wonderful and helpful. Best location one could ask. Will return. Thanks!

2026-07-11 • via Nuitee
D
Dr. Rigoberto Castro • solo_traveller • cr
6
Cons:

Demasiado caro para una noche y ventilación pésima. La

2026-07-11 • via Nuitee
A
Andreas • couple • de
5
Nie wieder im Sommer bei diesen Temperaturen ohne Klimaanlage in dieses Hotel.
Pros:

Gute Lage, freundliches Personal

Cons:

Achtung! Die Zimmer haben keine Klimaanlage. Der bereitgestellte Ventilator hat so gut wie keine Wirkung , klapperte und ist daher viel zu laut. Nachts nicht einzusetzen. Die Balkontüre lässt sich nur halb öffnen.. Bei einer Außentemperatur von 34 Grad ist dieses Hotel wirklich nicht zu empfehlen!!!
Die Nachttemperatur war nie unter 26 Grad nachts bei offener Balkontüre! Die Badezimmertüre quietschte beim Öffnen und Schließen. Es gibt für Hotelkunden die zum Beispiel nach dem check noch bei der Rezeption warten keine Toilette. Man wird gebeten ins Kaufhaus zu gehen. Für ein Hotel dieser Kategorie ist das nicht akzeptabel! Das Hotel sollte dringlich! modernisieren.

2026-07-11 • via Nuitee
K
Kim • extended_group • ch
8
Pros:

Super zentrale Lage zum Hauptbahnhof Bern, Zimmer sauber und einfach ausgestattet, perfekt für 1-2 Nächte

2026-07-09 • via Nuitee
V
Verni Dias • family_with_children • br
10
2026-07-09 • via Nuitee
A
AJ • solo_traveller • us
7
Pros:

Convenient location. Friendly staff. Lift available.

Cons:

The room was incredibly hot even with a fan provided. One of the electricity sockets didn't work so I had to leave the fan plugged in really far away. The shower curtain did not extend far enough so water constantly spilled out on the toilet and spare toilet paper.

2026-07-09 • via Nuitee
J
James • extended_group • au
9
Pros:

Location, very close to the railway station and shops.

Cons:

No Aircon in summer.

2026-07-09 • via Nuitee
I
Ian • solo_traveller • au
9
Pros:

Friendly and helpful staff st front reception.A good breakfast available.

2026-07-08 • via Nuitee
N
Nur • solo_traveller • tr
9
Pros:

Şehrin merkezinde,her yere çok yakın,personel guleryuzlu ve guvenilir,aileler için çok ideal

2026-07-07 • via Nuitee
O
Olga • extended_group • es
3
2026-07-07 • via Nuitee
N
Nur • solo_traveller • tr
10
Pros:

Personel çok güler yüzlu

2026-07-07 • via Nuitee
N
Nur • solo_traveller • tr
10
Pros:

Personel guleryuzlu,konum mukemmel

2026-07-07 • via Nuitee
A
Alex • family_with_children • es
7
Pros:

La habitación es amplia y la ubicación es excelente.

Cons:

El desayuno es mejorable.

2026-07-07 • via Nuitee
C
Christoph and Daniela • couple • ch
6
Zweckmässiges Touristenhotel nahe Bahnhof. Hotel und Zimmer ok. Personal freundlich.
Pros:

Perfekte Lage neben dem Bahnhof - wie wir das brauchten.

Cons:

Es war in der Nacht sehr heiss, das Zimmer hatte keine Klimaanlage und wir mussten deswegen die Fenster offen lassen direkt zum Bahnhofplatz hin. Das war eine sehr laute Nacht... :-(

2026-07-06 • via Nuitee
M
melina • solo_traveller • ch
4
Pas bien dormi
Pros:

Central

Cons:

Pas de climatisation, très très bruyant, chambre vétuste

2026-07-05 • via Nuitee
I
Iris • extended_group • ch
7
Pros:

Die Lage, Preis-Leistung waren top

Cons:

Ausstattung, Ambiente solala

2026-07-05 • via Nuitee
H
Hege • family_with_children • no
5
Ok som kort overnatting på gjennomreise.
Pros:

Fint stort og enkelt rom. Hyggelig personale.

Cons:

Det var veldig varmt, men altfor bråkete rett ut i gata, til å ha vindu oppe. Kun små vifter som ikke var tilstrekkelig for størrelsen på rommet. Det var få strømuttak, så når viften var i gang, måtte mobiltelefonen lades på badet.

2026-07-04 • via Nuitee
C
Cecilia • solo_traveller • it
9
Hotel consigliatissimo
Pros:

Posizione eccezionale. Servizio gentilissimo e camera pulita e confortevole.

Cons:

Nulla

2026-07-03 • via Nuitee
S
SACHIHARU • couple • jp
7
猛暑で無かったら最高。
Pros:

スタッフの対応が素晴らしかった。
駅と旧市街に近く。猛暑の日中は駅の地下街で時間を過ごし、coopで食材を購入して部屋食。
夕方、7時半過ぎに、涼しくなってから旧市街散策、人出も減っていて快適。
市内交通に使える無料パスが便利だった。

Cons:

欧州熱波の猛暑。
エアコンが無く、ベランダの窓を開けて寝たが、土曜日だったせいか午前3時ごろまで騒々しかった。

2026-07-02 • via Nuitee
M
Mattia • extended_group • it
7
2026-07-02 • via Nuitee