Parkhotel Richmond

Hotels
8.6 (933 reviews)
Slovenska 567/3 , Karlovy Vary , cz

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent wellness area
Cons:
Issues with cleanliness
Some amenities unsatisfactory
Food quality concerns

Categories

Cleanliness
8.36
Some reviews noted issues with cleanliness, particularly related to unpleasant odors.
Service
9.13
Overall helpfulness and friendliness of the staff highlighted positively.
Location
8.87
Many reviews praised the hotel's location, though some noted it's a bit far from the center.
Room Quality
8.62
Most reviews suggested comfort and pleasant room experience.
Amenities
8.45
Wellness area is appreciated, although some complaints about specific amenities.
Value for Money
8.51
General sense of satisfaction regarding pricing, although some issues with offerings were mentioned.
Food and Beverage
8.16
Food variety noted, with some quality concerns raised about the breakfast.
Overall Experience
8.73
Despite some downsides, the overall sentiment was positive about the hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:39

Property Description

Historic Charm and Tranquility
The Richmond Parkhotel, boasting over 160 years of history, is nestled in a serene area of Karlovy Vary by the Tepla river. Surrounded by an English-style park featuring a unique Japanese meditation garden and a picturesque pavilion, the hotel offers a peaceful retreat.

Elegant Dining and Entertainment
Indulge in the tastefully decorated restaurant, a charming café with a summer terrace, a sophisticated piano bar, and a cozy billiards lounge. The highlight is the classicist-style banqueting hall, ideal for events of up to 250 guests.

Complimentary Wellness and Delights
Guests can unwind in the swimming pool and wellness facilities for free. Additionally, a complimentary afternoon snack is served daily at 16:00, ensuring a delightful stay.

Experience the allure of Richmond Parkhotel – book your stay now for a memorable getaway.

Important information:

Disabled facilities:
There is 1 room, which is accessible by wheelchair. The entrance to the hotel, as well as the restaurant, the Cafe, the saloons and the elevators are accessible by wheelchair. Unfortunately it is not possible to reach the swimming pool, the sauna or the other treatment areas by wheelchair without any help!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 6.50 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 25 per person per night when using an existing bed.
    Children from 13 years old to 16 years old stay for € 29 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 933 reviews
Cleanliness: 8.36
Service: 9.13
Location: 8.87
Room Quality: 8.62
Amenities: 8.45
Value for Money: 8.51
Food and Beverage: 8.16
Overall Experience: 8.73
E
Erhard • couple • de
8
Pros:

Gute Lage, gutes und vielfältiges Essen mit großem Frischobstangebot. Gutes Spa- und Wellnessangebot, schöner Innenpool.

Cons:

Unregelmäßige Zimmerreinigung, fehlende Steckdose im Bad, erneuerungsbedürftige Bettenaustattungen, teils reserviertes Personal, knappes Parkplatzangebot.

2026-03-21 • via Nuitee
M
Martina • extended_group • cz
9
2026-03-21 • via Nuitee
S
Stefan • couple • de
8
2026-03-19 • via Nuitee
V
Vlatko • couple • mk
10
2026-03-19 • via Nuitee
V
Viktor • couple • de
9
2026-03-19 • via Nuitee
S
Sv.F. • couple • cz
9
2026-03-18 • via Nuitee
J
Jens • couple • de
8
Gerne wieder.
2026-03-17 • via Nuitee
I
Inga • couple • de
10
2026-03-16 • via Nuitee
S
Sunshine Ilka • couple • de
7
Gutes Hotel am Rande
Pros:

Gute Ausstattung und Sauberkeit. Frühstück war umfangreich und von allem was dabei.

Cons:

Betten waren nicht bequem. Der Kühlschrank ratterte die ganze Nacht. Sehr unruhige Nacht dadurch.

2026-03-15 • via Nuitee
C
Christin • extended_group • de
10
Pros:

Alles super gelaufen, überall wie Hotels.

Cons:

Beim Abendessen gibt es nicht so lecker

2026-03-14 • via Nuitee
C
Christiane • family_with_children • de
9
Pros:

Es war wie immer schön

2026-03-10 • via Nuitee
I
Igor • couple • de
10
2026-03-09 • via Nuitee
M
Megi • couple • bg
10
2026-03-08 • via Nuitee
E
Elena • couple • de
8
2026-03-06 • via Nuitee
N
Natalia • couple • de
8
Pros:

Wellnessbereich ist Top.

2026-02-24 • via Nuitee
F
František • couple • cz
9
Pros:

This was our 5th stay in the ParkHotel Richmond, so we like the area which is very quiet and hotel service obviously.
Staff is always kind and helpfull . We do like the welness area with swiming pool and one mineral water bad.

2026-02-23 • via Nuitee
K
Konstantin • couple • cz
10
Pros:

Great for its price. Great spa, clean, and well equipped

2026-02-22 • via Nuitee
I
Ildi • extended_group • de
9
Pros:

Príjemný hotel v historickej atmosfére. Centrum mesta ca 10min pešo. Raňajky aj večera - skvelý výber. Veľkosť izby bola nadpriemerná :)

Cons:

Negatívum hodnotím wellness - voda vo vírivke by mala byť teplejšia. Bazén je na plávanie ale aj ten by mohol byt trochu teplejší. 5 lehatok na hotel je hrozne malo. :(

2026-02-22 • via Nuitee
K
Karmanskyi • couple • ua
8
2026-02-13 • via Nuitee
R
Radka • couple • sk
9
Pros:

Super lokalita,pekné miesto.Nemám čo vytknúť.

2026-02-12 • via Nuitee