Parkhotel Richmond

Hotels
8.6 (1054 reviews)
Slovenska 567/3 , Karlovy Vary , cz

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent wellness area
Cons:
Issues with cleanliness
Some amenities unsatisfactory
Food quality concerns

Categories

Cleanliness
8.36
Some reviews noted issues with cleanliness, particularly related to unpleasant odors.
Service
9.13
Overall helpfulness and friendliness of the staff highlighted positively.
Location
8.87
Many reviews praised the hotel's location, though some noted it's a bit far from the center.
Room Quality
8.62
Most reviews suggested comfort and pleasant room experience.
Amenities
8.45
Wellness area is appreciated, although some complaints about specific amenities.
Value for Money
8.51
General sense of satisfaction regarding pricing, although some issues with offerings were mentioned.
Food and Beverage
8.16
Food variety noted, with some quality concerns raised about the breakfast.
Overall Experience
8.73
Despite some downsides, the overall sentiment was positive about the hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:39

Property Description

Historic Charm and Tranquility
The Richmond Parkhotel, boasting over 160 years of history, is nestled in a serene area of Karlovy Vary by the Tepla river. Surrounded by an English-style park featuring a unique Japanese meditation garden and a picturesque pavilion, the hotel offers a peaceful retreat.

Elegant Dining and Entertainment
Indulge in the tastefully decorated restaurant, a charming café with a summer terrace, a sophisticated piano bar, and a cozy billiards lounge. The highlight is the classicist-style banqueting hall, ideal for events of up to 250 guests.

Complimentary Wellness and Delights
Guests can unwind in the swimming pool and wellness facilities for free. Additionally, a complimentary afternoon snack is served daily at 16:00, ensuring a delightful stay.

Experience the allure of Richmond Parkhotel – book your stay now for a memorable getaway.

Important information:

Disabled facilities:
There is 1 room, which is accessible by wheelchair. The entrance to the hotel, as well as the restaurant, the Cafe, the saloons and the elevators are accessible by wheelchair. Unfortunately it is not possible to reach the swimming pool, the sauna or the other treatment areas by wheelchair without any help!
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 6.50 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 25 per person per night when using an existing bed.
    Children from 13 years old to 16 years old stay for € 29 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1054 reviews
Cleanliness: 8.36
Service: 9.13
Location: 8.87
Room Quality: 8.62
Amenities: 8.45
Value for Money: 8.51
Food and Beverage: 8.16
Overall Experience: 8.73
I
Irina couple de
10
Excelent!
Pros:

Tot a fost superb!!!
O să mai revenim !
Mulțumesc!

2026-06-12 via Nuitee
A
Arabadjiev solo_traveller de
8
Pros:

Паркинг, който е много удобен,добър персонал, който говори руски,добра кухня

Cons:

Не ми хареса,бе самото място а анонса за него! Откъде можех да науча например,че там има лекар,че се предлагат лечебни процедури...
Това в Букинг не го пише!

2026-06-12 via Nuitee
C
Carina couple de
10
Hotel ist unbedingt zu empfehlen
Pros:

Super Hotel, tolle Lage, super Service und ein toller Spa-Bereich.

2026-06-10 via Nuitee
P
Petr couple cz
8
byl jsem spokojen, pojedu zas.
2026-06-08 via Nuitee
L
Lubomir solo_traveller cz
9
Příjemný hotel s rozsáhlým moderním wellness
Pros:

Velké a vybavené wellness
Příjemný personál
Domácí atmosféra
Udržované interiéry
Slušná snídaně
Parkování

Cons:

Večeře by mohla být rozmanitější

2026-06-07 via Nuitee
Татьяна couple cz
10
2026-06-07 via Nuitee
C
Claudia solo_traveller de
9
Tolle Auszeit, gerne wieder
Pros:

Sehr schickes Hotel mit viel Teppich, Gold und Kronleuchter. Alles ziemlich ruhig, fast keine Kinder da. Das Essen war alles schmackhaft, wenngleich die Auswahl überschaubar war. Die Lage ist ruhig und doch die Stadt fußläufig schnell erreichbar. Wellnessbereich absolut spitze. Absperrbare Fahrradstellplätze in einer Garage. Parkplätze am Hotel zu moderatem Preis.

2026-06-07 via Nuitee
M
Markus couple de
9
Sehr erholsam und echt schön!
Pros:

Die Lage, das Haus derBallsaal das Spa - alles super!

Cons:

Für 4 Sterne war das Frühstück etwas …
es gab keinen Toster für Tostbrot keinen Lachs aber lecker Fischfilet, das Rührei war ne Katastrophe dafür die Salate sehrlecker
Mit ein bisschen mehr Liebe wäre das sicherlich steigerungsfähig…aber nicht falschvwrstwhen es war schon alles da.. :-)

2026-06-07 via Nuitee
J
Jan solo_traveller cz
9
2026-06-07 via Nuitee
O
Olena couple de
7
2026-06-06 via Nuitee
R
Roman solo_traveller sk
7
2026-06-06 via Nuitee
D
Dana solo_traveller cz
10
Pros:

Vše bylo v pořádku

2026-06-05 via Nuitee
T
Tatjana couple lv
10
Beautiful historic hotel with excellent food
Pros:

We had a wonderful stay and would happily return. The hotel is located in a beautiful historic building, and the interiors perfectly match its elegant character. Everything was exceptionally clean and well maintained.

Our room on the fifth floor was spacious, bright, comfortable, and had a private balcony overlooking the quiet park. The bed was excellent, and the bathroom was spotless. The hotel is very peaceful, making it easy to sleep well.

The food was a highlight of our stay. We had half board, and both breakfast and dinner offered a great variety of delicious dishes. We also enjoyed the beautiful park surrounding the hotel and the hotel’s own mineral spring.

Overall, an excellent hotel with historic charm, great food, and a relaxing atmosphere.

Cons:

There dwere only a few minor issues: a small table on the balcony would have been useful, we missed having shampoo and body lotion in the bathroom, and one of the two elevators was out of service during our stay, which sometimes meant a long wait. Parking costs €8 per night.

2026-06-04 via Nuitee
A
Angel couple es
10
Pros:

El hotel muy tranquilo, ideal para relajarse.

2026-06-04 via Nuitee
A
Anke solo_traveller de
9
2026-06-03 via Nuitee
M
Michal solo_traveller cz
9
2026-06-02 via Nuitee
P
Petr couple cz
8
2026-05-31 via Nuitee
J
Jantošovič solo_traveller cz
10
Pros:

Nenašel jsem jeden jediný nedostatek,personál hotelu ochotný,vstřícný a milý na vysoké profesionální úrovni.

Cons:

Že mi skončil pobyt a musel jsem odejít domů.

2026-05-31 via Nuitee
D
David family_with_children cz
8
2026-05-31 via Nuitee
I
Irena extended_group de
9
Pros:

Schönes Hotel

2026-05-30 via Nuitee