Carlsbad Plaza Medical Spa & Wellness hotel

Hotels
9.1 (1180 reviews)
Mariánskolázeňská 25 , Karlovy Vary , cz

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable amenities
Cons:
Small showers
High parking fees

Categories

Cleanliness
8.43
Room quality was noted as a little rundown.
Service
9.9
Very polite and friendly staff, excellent service.
Location
9.44
Great central location near the old town.
Room Quality
7.89
Showers in the room were very small and uncomfortable.
Amenities
9.42
Wellness area was very good, although some amenities had issues.
Value for Money
8.88
Parking fees were deemed excessive for the offered services.
Food and Beverage
9.43
Breakfast was great with excellent variety and quality.
Overall Experience
9.4
Guests expressed a desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:16

Property Description

Luxury Medical Spa & Wellness Hotel
Located in the serene spa zone of Karlovy Vary, The Carlsbad Plaza offers a tranquil escape with a touch of luxury.

State-of-the-Art Medical and Wellness Facilities
Featuring a vast 3500 m² area dedicated to medical and wellness services, including an indoor pool, whirlpool, 7 saunas, and a relaxation zone. The hotel's unique treatment concept utilizes traditional procedures and natural thermal mineral water treatments, with over 250 types of treatments available. Guests can also experience whole-body cryotherapy and a range of massages.

Culinary Delights and Entertainment
Indulge in international cuisine at the two onsite restaurants and enjoy live music at the bar. Whether you seek relaxation or rejuvenation, The Carlsbad Plaza offers a holistic experience for all.

To experience the ultimate blend of luxury and wellness, book your stay at The Carlsbad Plaza today.

Important information:

A credit card is needed upon check-in for confirmation purposes.

Pets are not allowed in the hotel's restaurants and spa areas.

Please note that children under the age of 12 years may use the Wellnessland until 5pm in a company of an adult.

Please note that at the hotel restaurant Sorrento, smart casual dress code is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for € 80 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 115 per person per night when using an existing bed.
    Children from 2 years old to 11 years old stay for € 80 per person per night when using an available extra bed.
    Children from 12 years old to 16 years old stay for € 115 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1180 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.44
Room Quality: 7.89
Amenities: 9.42
Value for Money: 8.88
Food and Beverage: 9.43
Overall Experience: 9.4
S
Stanisław • family_with_children • pl
10
2026-02-12 • via Nuitee
D
Dita • couple • cz
10
Pros:

Výborná snídaně, klidné prostředí, krásné wellnes

Cons:

Vše v pořádku

2026-01-29 • via Nuitee
F
Farhan • couple • az
10
Come back again
Pros:

Professional and very friendly staff, clean room

2026-01-27 • via Nuitee
K
Katharina • couple • de
7
Insgesamt ein sehr zu empfehlendes Hotel. Für die Preise kann es gern noch eine Schippe drauf sein.
Pros:

Das Frühstück und Abendessen ist sehr umfangreich und nie alle. Am besten ist der Sauna-Bereich. Alles immer sehr sauber und viel Auswahl an Saunen und Pools, sogar mit Mineralbad. Viel Comfort und prinzipiell ein sehr sauberes Hotel.

Cons:

Das Abendessen war an einem Tag gar nicht gut. Der Parkplatz im Parkhaus kostet 25€ die Nacht. Vor dem Hotel gibt es einen Parkplatz für 20€ die Nacht und 3 Gehminuten entfernt gibt es einen Parkplatz für 10€ die Nacht. Der Kaffee ist nur mit Milchpulver. Zum Abendessen gibt es nur Wasser, Tee oder Kaffee. Eine Saftauswahl erwarte ich auch bei 5 Sternen. Die Öffnungszeiten des Saunabereiches sind nur von 14 bis 21 Uhr. Auch hier erwarte ich andere Öffnungszeiten für ein 5 Sterne Hotel.

2026-01-26 • via Nuitee
J
jony • couple • il
10
Pros:

All is 100%

Cons:

Nothing

2026-01-26 • via Nuitee
A
Andrey • family_with_children • cz
10
2026-01-25 • via Nuitee
I
Ilgar • couple • az
10
2026-01-24 • via Nuitee
S
Samira • solo_traveller • sa
10
Amazing
Pros:

Good

Cons:

Good

2026-01-20 • via Nuitee
V
Vitali • couple • de
10
Wunderschönen 👍🏻👍🏻👍🏻
Cons:

Mein Bademantel war zu klein🤣

2026-01-20 • via Nuitee
S
SHARON • couple • il
10
2026-01-19 • via Nuitee
M
Matyas • solo_traveller • cz
10
Pros:

Nice

Cons:

Nice

2026-01-19 • via Nuitee
Y
Yngrid • couple • cz
10
Perfect relaxing getaway
Pros:

Everything was perfect!
The hotel, the staff, the bedrooms, the spa.
It was a perfect and relaxing stay.

Cons:

Nothing

2026-01-18 • via Nuitee
F
Fabian • couple • de
8
Zum entspannen (saunieren+massage) eine tolle Adresse.
Pros:

Lage, Personal und Frühstück

Cons:

Parkkosten mit 25€ für 24h

2026-01-18 • via Nuitee
P
Prof • couple • de
9
2026-01-15 • via Nuitee
I
Imre • couple • hu
9
Cons:

A személyzet nagy része a reggelinél mogorva, nem vendég barát. A személyzet nagy része nem beszél angolul vagy németül.

2026-01-15 • via Nuitee
A
ABDEL HADI • couple • ro
10
2026-01-08 • via Nuitee
V
Vladimir • couple • cz
9
2026-01-08 • via Nuitee
G
GULDEN IPEK • extended_group • ro
8
Very nice stay. I enjoyed spa very much
Pros:

Spa facility is really good and clean

Cons:

Pillows and bed was not comfortable

2026-01-07 • via Nuitee
J
Jessica • couple • de
10
Ales war gut nur empfehlen kommen wider
Pros:

Alles war super

Cons:

Gibt’s nichts zu meckern

2026-01-07 • via Nuitee
S
Stephen • solo_traveller • us
10
Pros:

Everything was great. The hotel is beautiful.

2026-01-06 • via Nuitee