Carlsbad Plaza Medical Spa & Wellness hotel

Hotels
9.1 (1237 reviews)
Mariánskolázeňská 25 , Karlovy Vary , cz

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable amenities
Cons:
Small showers
High parking fees

Categories

Cleanliness
8.43
Room quality was noted as a little rundown.
Service
9.9
Very polite and friendly staff, excellent service.
Location
9.44
Great central location near the old town.
Room Quality
7.89
Showers in the room were very small and uncomfortable.
Amenities
9.42
Wellness area was very good, although some amenities had issues.
Value for Money
8.88
Parking fees were deemed excessive for the offered services.
Food and Beverage
9.43
Breakfast was great with excellent variety and quality.
Overall Experience
9.4
Guests expressed a desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:16

Property Description

Luxury Medical Spa & Wellness Hotel
Located in the serene spa zone of Karlovy Vary, The Carlsbad Plaza offers a tranquil escape with a touch of luxury.

State-of-the-Art Medical and Wellness Facilities
Featuring a vast 3500 m² area dedicated to medical and wellness services, including an indoor pool, whirlpool, 7 saunas, and a relaxation zone. The hotel's unique treatment concept utilizes traditional procedures and natural thermal mineral water treatments, with over 250 types of treatments available. Guests can also experience whole-body cryotherapy and a range of massages.

Culinary Delights and Entertainment
Indulge in international cuisine at the two onsite restaurants and enjoy live music at the bar. Whether you seek relaxation or rejuvenation, The Carlsbad Plaza offers a holistic experience for all.

To experience the ultimate blend of luxury and wellness, book your stay at The Carlsbad Plaza today.

Important information:

A credit card is needed upon check-in for confirmation purposes.

Pets are not allowed in the hotel's restaurants and spa areas.

Please note that children under the age of 12 years may use the Wellnessland until 5pm in a company of an adult.

Please note that at the hotel restaurant Sorrento, smart casual dress code is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for € 80 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 115 per person per night when using an existing bed.
    Children from 2 years old to 11 years old stay for € 80 per person per night when using an available extra bed.
    Children from 12 years old to 16 years old stay for € 115 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1237 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.44
Room Quality: 7.89
Amenities: 9.42
Value for Money: 8.88
Food and Beverage: 9.43
Overall Experience: 9.4
V
Vera • solo_traveller • cz
10
Velmi milý a ochotný personál v celém hotelu. Interiér i exteriér hotelu jsou prvorepublikové a je zde skvěle zachovaná
2026-06-23 • via Nuitee
M
Martina • extended_group • de
8
2026-06-23 • via Nuitee
I
ilia iadgarov • couple • il
10
Pros:

все понравилось

Cons:

матрас и подушки

2026-06-17 • via Nuitee
A
Ani • family_with_children • ae
4
Not worth money paid defiantly will not consider next time
Pros:

The staff was very unhelpful, very rude totally not relevant for 5 star hogel.

Cons:

The food was terrible, no selection and what was offered was poor quality
All the treatments that they offere were very old style and poor quality
The staff was rude
The facilities were old
Not worth that high prices
After 7 o clock they switch off the big screen in the dining area even they dont care that guest want to watch the world cup football games

2026-06-16 • via Nuitee
A
Ani • family_with_children • ae
4
Not worth money paid definately will mot vome back and will not recommend
Cons:

The food was poor quality and selection
The staff was rude and impolite
The treatments were old style
Not worth paid money
It was t like 5 star hotel at all with service staff facilities and poor food

2026-06-16 • via Nuitee
G
Gerald • solo_traveller • de
8
2026-06-15 • via Nuitee
T
TONG HUNG • extended_group • tw
10
2026-06-14 • via Nuitee
S
Samih • couple • eg
6
Medically disappointing
Pros:

The location and the breakfast

Cons:

The medical facilities were much less than expected also the medical staff barely speaks English

2026-06-13 • via Nuitee
A
Annemarie • couple • de
9
Pros:

Tolle Lage, das gesamte Hotel ist sehr sauber, leckeres und vielfältiges Frühstück und Abendessen, sehr schöner Wellnessbereich, bequeme Betten, sogar einige deutsche Fernsehsender

Cons:

Die Geräte im Fitnessraum sind ziemlich veraltet. Außerdem ist er auch nicht sehr groß. Der Parkplatz für 25 Euro pro Tag ist schon arg teuer.

2026-06-13 • via Nuitee
J
Jürgen • couple • de
9
2026-06-11 • via Nuitee
L
Linda • couple • de
9
Pros:

Die Lage ist top. Das Personal sehr freundlich und zuvorkommend. Sehr abwechslungsreiches und reichhaltiges Frühstück. Toller Saunabereich.

Cons:

Das Zimmer war nicht so komfortabel wie für ein 5 Sterne Hotel erwartet.

2026-06-08 • via Nuitee
A
Andrzej • couple • be
10
2026-06-07 • via Nuitee
M
Marina • couple • de
10
2026-06-07 • via Nuitee
S
Stöckli • solo_traveller • ch
9
2026-06-06 • via Nuitee
N
Naomi • solo_traveller • il
10
מלון מקסים מפואר נוח ונעים מאוד לשהייה בקארלובי ווארי
Pros:

אהבנו הכל היתה לנו חוויה נהדרת במלון

Cons:

המזגן לא היה ממש מועיל ובקיץ זה בטח לא נעים אבל בזמן שהותנו במלון זה היה בסדר..

2026-06-01 • via Nuitee
W
Waldemar • solo_traveller • de
10
Pros:

Alles war sehr gut, besonders die zentrale Lage. Der Sauna- und Spa-Bereich ist hervorragend. Das Personal war sehr freundlich und das Frühstück sehr gut.

2026-05-31 • via Nuitee
C
Carsten • family_with_children • de
9
Hotel para relajarse y disfrutar
Pros:

Lo mejor en el centro de Karls Band

2026-05-30 • via Nuitee
B
Bongheon • couple • kr
9
Cons:

Noise for a while after stopping an air conditioner.

2026-05-29 • via Nuitee
F
Farissa • couple • de
8
2026-05-25 • via Nuitee
E
E.R • solo_traveller • de
10
2026-05-25 • via Nuitee