Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Facilities for disabled guests
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean pool
Cons:
Outdated rooms
Need for better amenities

Categories

Cleanliness
8.1
The rooms were very outdated which impacts cleanliness perception.
Service
9.1
The staff is very friendly and attentive, enhancing the service quality.
Location
9.1
The location is remarkable, with easy access to the beach and public transport.
Room Quality
8.1
Rooms were mentioned as outdated, affecting the quality perception.
Amenities
8.6
The pool is clean and well-maintained, but some amenities could use improvement.
Value for Money
8.6
Standard quality for this hotel tier.
Food and Beverage
8.6
Breakfast was described as very good by multiple reviews.
Overall Experience
8.6
Overall the experience is positive, with some minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:52

Property Description

Prime Beachfront Location
The Eleni Palace hotel in Ammoudara, just 6 kilometers from the port of Heraklion, Crete, offers a prime beachfront location.

Convenience at Your Fingertips
Situated near the long beach, shopping, and entertainment areas, the hotel caters to all your needs, ensuring convenience during your stay.

Comfort and Leisure Combined
With a strategic location and proximity to key attractions, Eleni Palace provides the perfect blend of comfort and leisure for a memorable vacation experience.

Book now to experience the perfect getaway at Eleni Palace hotel!

Important information:

Please note that cleaning services are offered on a daily basis, while sheets and towels are changed every 3 days.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 39 reviews
Cleanliness: 8.1
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.6
Людмила • couple • ua
10
2026-01-19 • via Nuitee
E
Elena • family_with_children • no
7
2026-01-19 • via Nuitee
K
Kateřina • family_with_children • cz
5
Pros:

All ok

Cons:

Rooms were very out dated

2025-10-31 • via Nuitee
A
Alexandar • family_with_children • bg
10
A wonderful summer
Pros:

The location is remarkable because you can be on a sandy beach, but also in Heraklion. There are city buses to the city center and to the airport, which you can take after midnight. There are shops around for all the necessary food and goods, and in the hotel you can easily prepare something to eat in the kitchenette. If you rent a car, which is almost mandatory for Crete, the hotel has free parking and is close to one of the important roads, along which you can go anywhere on the island. The pool is clean and very well maintained. The staff is very friendly, and Andonis will always recommend restaurants with good cuisine according to your preferences.

Cons:

We often used the pool because the sea is often rough in this part of the island. Playing with the waves can be very enjoyable, but it gets tiring.

2025-10-16 • via Nuitee
Y
Yasmine and Paul • family_with_children • gb
9
Perfect location with all needs met very nearby and the possibility to use the bus network to explore surroundings
Pros:

The location is spot on and the staff is so friendly and helpful. It is a family run business and you feel part of the family.

Cons:

The pool is very well orientated so that you can swim under the shadow on a very warm afternoon

2025-10-03 • via Nuitee
E
Elena • extended_group • it
9
2025-09-12 • via Nuitee
C
Charlotte • family_with_children • gb
8
2025-09-11 • via Nuitee
K
Karagiannis • couple • gr
5
2025-09-07 • via Nuitee
ΕΙΡΗΝΗ ΕΥΑΝΘΙΑ • family_with_children • gr
10
Pros:

Η ευγένεια και η φιλοξενία της κυρίας Ελένης ξεχώρισαν από την πρώτη στιγμή!!!! Πολύ ωραίο, άνετο και καθαρό διαμέρισμα!!! Τεράστια πισίνα που ευχαριστηθήκαμε!!!!!

2025-09-06 • via Nuitee
O
Otilia-Diana • couple • ro
10
Un sejur absolut minunat
Pros:

Foarte aproape de plajă, de stație de bus, curat. Locația se află aproape de capitala Cretei, Heraklion și de aeroport: se poate ajunge chiar cu autobuzul. Proprietarul și mama lui sunt unii dintre cei mai drăguți oameni pe care i-am întâlnit. Personalul de ajutor. Marea este la câțiva pași. Camera mare și spațioasă cu balcon. Micul dejun tot foarte bun.

Cons:

-

2025-08-24 • via Nuitee
J
Jiri • extended_group • cz
10
2025-08-24 • via Nuitee
L
Laura • family_with_children • it
7
Pros:

posizione comoda, vicino al mare e ai market e ristoranti

Cons:

da migliorare il bagno, sia il lavandino che la doccia.

2025-08-23 • via Nuitee
M
milewski • extended_group • pl
10
2025-08-22 • via Nuitee
S
Stephanie • family_with_children • fr
9
Séjour inoubliable
Pros:

Eleni Palace est très bien placé, proche de la plage 3 min à pied, proche de l'arrêt de bus situé à 3 min a pied qui emmène à l'aéroport et au centre ville d'Heraklion en 25 min. Les commerces de plage restaurants snacks supermarchés sont tous accessibles à pied. Concernant l'hôtel c'est une ambiance conviviale familiale et le personnel est très attentif à nos besoins. La piscine est également très agréable et de nombreux transats sont disponibles. La literie est aussi confortable. Un grand merci à toute l'équipe pour votre gentillesse et votre réactivité nous reviendrons !!!

Cons:

Le manque d'ustensiles pour cuisiner tous les soirs mais nous avons opté pour des repas aux restaurants situés aux alentours.

2025-08-20 • via Nuitee
M
MELINDA JULIA • family_with_children • ro
10
Pros:

Everything was fine. The host was very kind and was always there whenever I had a question or needed something.

Cons:

Everything was fine.

2025-08-10 • via Nuitee
A
Anastasia • couple • cy
7
2025-08-09 • via Nuitee
L
Linn • family_with_children • de
8
Als Familie würden wir immer wieder bei Adonis Urlaub machen.
Pros:

Der Besitzer des Hotels und alle Familienmitglieder / Angestellten waren so so freundlich! Adonis gab uns eine Menge Hinweise, was wir unternehmen könnten und half uns immer weiter ♥️außerdem waren alle so extrem kinderfreundlich 🎈

Cons:

Die Ausstattung ist etwas in die Jahre gekommen - uns persönlich waren die Betten zu hart. Aber ansonsten waren wir super zufrieden 🧡

2025-08-07 • via Nuitee
J
João Paulo • extended_group • pt
8
2025-08-06 • via Nuitee
N
Nick • family with young children • gb
10
fantastic
Pros:

great

Cons:

nothing

2024-09-30 • via Nuitee
N
Nunziato • young couple • au
9
Superb
2024-09-16 • via Nuitee