Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Spacious rooms
Variety of food options
Cons:
Some cleanliness issues
Spa service disappointments
In-room amenities lacking

Categories

Cleanliness
8.55
Some reviews noted cleanliness was impeccable, while others mentioned regular cleaning.
Service
10
Staff is described as friendly and accommodating even with difficult guests.
Location
10
Beautiful location with a magical view from the hotel.
Room Quality
9.52
Rooms are well appointed and spacious, although there were some reports of issues.
Amenities
9.06
Wellness area and spa have positive mentions, but there are criticisms regarding some amenities.
Value for Money
9.01
Mixed feelings on value; some felt it did not match expectations.
Food and Beverage
9.54
Excellent breakfast and food options received positive reviews.
Overall Experience
9.5
Most reviews highlight a fantastic stay with many positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:47

Property Description

Luxurious 5-Star Alpine Retreat

Award-Winning Spa Experience
Indulge in the 4700-m² Alpin-Active-Spa complex with 3 lilis, featuring indoor and outdoor pools, a heated sports pool, a brine hot tub, and a natural swimming pond. Unwind in saunas, a fitness room, Kneipp basin, and relaxation area with a bar and fireplace. Treat yourself to massages, baths, and beauty treatments.

Culinary Excellence
Experience gourmet dining at the restaurant awarded one toque by Gault Millau. Enjoy a lavish breakfast buffet until 11:00 and exquisite 5- or 6-course dinners with fine wines.

Activities for Every Season
Partake in yoga, Pilates, aqua fitness, and more. Explore the outdoors with cross-country ski tours and ski waxing facilities. In summer, enjoy electric bike rentals.

Book your stay at Alpin Resort Sacher for a truly unforgettable Alpine getaway.

Important information:

Please note that parking is available at a surcharge

Please enter the hotel only recovered or vaccinated (2G rule). We will maintain this policy despite the upcoming loosening of the Covid-rules

Please note that from October 27 to December 8, construction work will take place in the garden area during the week. This is in preparation for the construction of an event chalet. All facilities will remain open; some noise may occur.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for € 47 per person per night when using an existing bed.
    Children from 4 years old to 9 years old stay for € 79 per person per night when using an existing bed.
    Children from 10 years old to 14 years old stay for € 105 per person per night when using an existing bed.
    Children from 1 year old to 3 years old stay for € 47 per person per night when using an available extra bed.
    Children from 4 years old to 9 years old stay for € 79 per person per night when using an available extra bed.
    Children from 10 years old to 14 years old stay for € 105 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 613 reviews
Cleanliness: 8.55
Service: 10
Location: 10
Room Quality: 9.52
Amenities: 9.06
Value for Money: 9.01
Food and Beverage: 9.54
Overall Experience: 9.5
D
Dimitrios • extended_group • gb
10
Pros:

Everything. Simply exceptional.

Cons:

Nothing.

2026-03-04 • via Nuitee
D
debbiebourne21 • Couples • London, England
2
Greedy and uncaring
Pros:

Greedy and uncaring.
We booked 2 nights at this supposed 'wellbeing' hotel as a huge treat. The cost was 800 euros a night. Unfortunately the day I arrived I became really poorly. I was unable to use the spa, or enjoy the food or use the hotel amenities at all. My husband and I spent a sleepless night in our small room and by the morning I was really ill and went to the doctor. On returning to the hotel I asked if the manager if he would cancel our second night as part of customer care, and allow us to travel home, he said - and I quote: "No. We are in the business here of making money, here, NOT of customer care."
I have never heard anything quite so greedy, cruel, or uncaring in my life, particularly when the hotel brochure continually extols the fact that Alpine Sacher is all about being a well being hotel; all about health.
I was then trapped in my room for the rest of the day - no-one from the hotel checked up on us at all. Anything could have happened to me. When I wrote an email that evening asking for the owners details, the owner: Elisabeth Gurtler wrote to me and said 'sorry I was ill but I could order some room service to enjoy the culinary delights. She then took 20 euros off my bill for not being able to use the restaurant and charged me 80 euros for the pleasure. Plus of course the charges of 9 euros for a bottle of water.
How can a spa hotel be quite so uncaring? I know hotels need to make money, but should this really be at the expense of their guests health? I have never been to such a greedy, uncaring hotel. We came home yesterday and my husband is now also ill.

Europe is full of wonderful spa hotels. Be warned, this is not one of them.

2026-03-01 • via Tripadvisor
J
john • couple • gb
10
exceptional in every way
Pros:

it was perfect in every way

2026-02-28 • via Nuitee
P
Philippe • couple • be
9
Beautiful hotel with very good services
Pros:

Spa and pool

Cons:

Nothing

2026-02-27 • via Nuitee
N
Nicholas • couple • gb
10
Elgenat, cozy and sophisticated. Thoroughly enjoyed the stay.
Pros:

Fantastic hotel, in a great location. Service, restaurant, spa were all impeccable. Had a wonderful stay with family, whom were very well looked after by the excellent staff.

Cons:

Nothing.

2026-02-26 • via Nuitee
N
Nicholas • family_with_children • gb
10
2026-02-26 • via Nuitee
B
Bram • family_with_children • lu
9
All in all it was a wonderful stay and we will definitely return!
Pros:

The resort is amazing, it looks wonderful and the pool and wellness is one of the best I have seen, including a natural icebath which I really enjoyed! The food is great and we appreciated the speedy servings with a family of four. The staff make it even better, special thanks to the reception staff, the staff in the restaurant and the sometimes overloaded shuttle drivers who were nonetheless always very helpful and kind.

Cons:

In busy periods like this, the hotel could do with an extra shuttle bus to avoid delays to the piste. The room cleaning was often not done and coffee not refilled, at this price range, this needs improvement.

2026-02-24 • via Nuitee
M
maria rosaria • couple • it
9
La struttura è meravigliosa … stanza pulita e ben arredata … bagno con ogni confort e spa stupenda con ottimi servizi! I
Pros:

Spa, camera, pulizia, hall e ambiente raffinato! Tutto curato nei minimi dettagli

Cons:

forse il prezzo della cena al ristorante risulta un po elevato

2026-02-24 • via Nuitee
H
Heidi • family_with_children • nl
10
2026-02-23 • via Nuitee
L
Leandro • family_with_children • be
9
Pros:

Amazing

Cons:

Amazing

2026-02-22 • via Nuitee
T
Tze Yi • couple • gb
9
2026-02-22 • via Nuitee
D
Dirk • couple • de
9
Eine Auszeit besonderer Güte!!
Pros:

Die sehr geschmackvolle und stilsichere Ausstattung

Cons:

./.

2026-02-14 • via Nuitee
T
Thomas • couple • de
7
Cons:

Skiraum unsauber,
Zimmer nicht gesäubert 18.00 Uhr,
Saftbar ist eine Zumutung,
Kaffee zum Frühstück schlecht,
Kuchen zum Nachmittag schlecht.

2026-02-14 • via Nuitee
D
Daniil • extended_group • md
10
2026-02-09 • via Nuitee
B
Beáta • extended_group • hu
10
Pros:

Kedves, segítőkész személyzet, fantasztikus és változatos minőségi ételek.

Cons:

Este a szobában nagyon meleg volt.

2026-02-08 • via Nuitee
R
robert • couple • nl
9
2026-02-08 • via Nuitee
3
356liamo • Family • United Kingdom
6
Any piste machines?
Pros:

Badly groomed pistes. Not groomed for whole week we were skiing there. Given that Seefeld has a small pisted area, this is poor. First few days were good, but churned up surfaces everywhere after that spoilt enjoyment.

2026-02-05 • via Tripadvisor
L
LisalisaG • Couples • Bath, Somerset, England
10
Fabulous cocktails
Pros:

Although a bit of walk from the centre of Seefeld, it was worth it for such a lovely experience. The staff were incredibly welcoming & professional and the cocktails were excellent. The hotel is beautifully decorated and although the ladies toilets were very unimpressive, the rest of the decor was immaculate.

2026-02-03 • via Tripadvisor
F
FCAW • Couples
6
Mixed Experience
Pros:

We recently stayed at Alpin Resort Sacher and had a mixed experience.

The positives first:
The hotel itself is beautiful, spotlessly clean with fantastic décor throughout. The room was lovely, the bed very comfortable, and the overall standard of housekeeping was excellent. The location is great for accessing the ski areas and the town. Staff were generally friendly and attentive, and the juice bar at breakfast was a real highlight.

However, there were several issues that impacted our stay:

Restaurant seating system
Guests are allocated a table for the duration of their stay. This works well if you are given a good table, but unfortunately ours was in the furthest dining room at the very back, with little atmosphere and very few other guests seated there. It felt quite odd and isolated. Because of this, we chose not to eat in the restaurant as much as we otherwise would have.

Spa organisation
When we arrived for our massages, ten minutes early, there was no one at spa reception. No greeting, no guidance on where to go, where to change, or what to do next. We were left unsure if we were even in the right place. When someone eventually did arrive, we said we were there for a massage and the response was simply “okay” with no further direction. We still were not told where to go or what to do, which is not the experience you expect at a hotel of this level.

Ski shuttle issues
Shuttles were booked the day before, yet there were consistently more people than seats in the van. We managed, but it did not feel well organised. The main problem came on our final day. We were scheduled for a 2:00pm pickup and were at the waiting point from 1:40pm. By 2:15pm, we called the hotel and were told the shuttle had already been and that we were not there. This simply was not true, and the tone of the conversation made it feel as though the blame was being placed on us rather than acknowledging a mistake. We were told someone would return, but by 2:45pm, with a flight to catch, we had to order an Uber.

Post-checkout facilities
The hotel kindly stored our bags after checkout while we skied. However, when we returned and asked if there was somewhere to shower and change before travelling, we were told our bags were too big to take to the spa and that we should change in the restrooms opposite the bar. This meant no shower, and changing in a toilet cubicle in what is meant to be a 5 star hotel felt very disappointing.

Overall
It is a very attractive hotel with comfortable rooms and some lovely touches, but the service and organisation in key areas did not match the setting or star rating. We had a pleasant enough stay, but based on this experience, we would not choose to return.

2026-02-03 • via Tripadvisor
K
Ksenia • solo_traveller • gb
9
Very enjoyable retreat
Pros:

Design, atmosphere, SPA and Wellness, service , location

Cons:

Nothing

2026-01-29 • via Nuitee