Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Spacious rooms
Variety of food options
Cons:
Some cleanliness issues
Spa service disappointments
In-room amenities lacking

Categories

Cleanliness
8.55
Some reviews noted cleanliness was impeccable, while others mentioned regular cleaning.
Service
10
Staff is described as friendly and accommodating even with difficult guests.
Location
10
Beautiful location with a magical view from the hotel.
Room Quality
9.52
Rooms are well appointed and spacious, although there were some reports of issues.
Amenities
9.06
Wellness area and spa have positive mentions, but there are criticisms regarding some amenities.
Value for Money
9.01
Mixed feelings on value; some felt it did not match expectations.
Food and Beverage
9.54
Excellent breakfast and food options received positive reviews.
Overall Experience
9.5
Most reviews highlight a fantastic stay with many positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:47

Property Description

Luxurious 5-Star Alpine Retreat

Award-Winning Spa Experience
Indulge in the 4700-m² Alpin-Active-Spa complex with 3 lilis, featuring indoor and outdoor pools, a heated sports pool, a brine hot tub, and a natural swimming pond. Unwind in saunas, a fitness room, Kneipp basin, and relaxation area with a bar and fireplace. Treat yourself to massages, baths, and beauty treatments.

Culinary Excellence
Experience gourmet dining at the restaurant awarded one toque by Gault Millau. Enjoy a lavish breakfast buffet until 11:00 and exquisite 5- or 6-course dinners with fine wines.

Activities for Every Season
Partake in yoga, Pilates, aqua fitness, and more. Explore the outdoors with cross-country ski tours and ski waxing facilities. In summer, enjoy electric bike rentals.

Book your stay at Alpin Resort Sacher for a truly unforgettable Alpine getaway.

Important information:

Please note that parking is available at a surcharge

Please enter the hotel only recovered or vaccinated (2G rule). We will maintain this policy despite the upcoming loosening of the Covid-rules

Please note that from October 27 to December 8, construction work will take place in the garden area during the week. This is in preparation for the construction of an event chalet. All facilities will remain open; some noise may occur.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for € 47 per person per night when using an existing bed.
    Children from 4 years old to 9 years old stay for € 79 per person per night when using an existing bed.
    Children from 10 years old to 14 years old stay for € 105 per person per night when using an existing bed.
    Children from 1 year old to 3 years old stay for € 47 per person per night when using an available extra bed.
    Children from 4 years old to 9 years old stay for € 79 per person per night when using an available extra bed.
    Children from 10 years old to 14 years old stay for € 105 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 630 reviews
Cleanliness: 8.55
Service: 10
Location: 10
Room Quality: 9.52
Amenities: 9.06
Value for Money: 9.01
Food and Beverage: 9.54
Overall Experience: 9.5
C
Carlos Eduardo • couple • br
10
Garantia de conforto e bem estar
Pros:

O hotel é muito lindo, a decoração da recepção, áreas comuns, bar e restaurantes são muito lindas. Café da manhã excelente. Quarto com cama muito boa. Seguramente o ponto alto desse hotel é o spa, em especial as piscinas aquecidas, sauna com vista para os Alpes, jacuzzi ao ar livre….uma super experiência .

Cons:

Não gostei do box do chuveiro, extremamente pequeno. O quarto não é tão funcional , mas nada que comprometa a qualidade da sua estadia. O hotel parece ser uma junção um de várias casas/prédios o que dificulta

2026-04-03 • via Nuitee
J
Jim • couple • us
10
Can't wait to go back
Pros:

Great staff especially Laura
Wonderful spa area. First class cuisine that was exceptional .

Cons:

Our room was in need of an update but the East and West wings had newer upgraded rooms. Although our room was older ot was full of charm and warmth.

2026-04-02 • via Nuitee
C
Carol • couple • ro
10
the most beautiful mountain hotel we have stayed at
2026-03-29 • via Nuitee
G
GABRIEL • couple • ro
6
Placut dar nu isi merita banii
Pros:

Restaurantul elegant

Cons:

Camera fara balcon cu vedere in garaj. Nu e acceptabil pt un hotel de 5 stele. Fara hol la intrare. Auzeai tot ce se intampla pe hol. Mancarea nu era deosebita

2026-03-28 • via Nuitee
G
Giorgio • couple • it
10
Top
Pros:

Location

Cons:

Nulla

2026-03-16 • via Nuitee
K
Kulwinder • couple • gb
8
Pros:

Great Hotel Team. Property is showing its age, nice feel to the whole environment.

2026-03-16 • via Nuitee
N
Natalie • couple • gb
9
Beautiful Stay with Exceptional Staff
Pros:

Beautiful property in a stunning setting. The staff were truly exceptional — so friendly, welcoming and attentive throughout our stay, which made a big difference. The facilities were fantastic, especially the bar, restaurant and spa, which were all gorgeous and very well maintained. Everything about the property felt luxurious and relaxing. We also found the alcoholic drinks to be very reasonably priced, which was a pleasant surprise for a hotel of this standard.

Cons:

Overall we had a wonderful stay, but there were a few small things that stopped it from feeling quite perfect.

The food was enjoyable, but we expected to be a little more “wowed” given the Michelin star reputation. At times it felt slightly style over substance, and some flavour combinations didn’t quite work for us. Everything also seemed to be garnished with chives.

We were also surprised that water was charged at €9 for 0.5L, which felt a little excessive.

In addition, the room became very warm even with the heating turned off — it wasn’t a big issue during our stay as we could open the door mostly when neighbours weren't smoking, but it might be more challenging in summer.

These were all fairly minor points though, and they didn’t take away from what was overall a lovely stay.

2026-03-09 • via Nuitee
D
Dimitrios • extended_group • gb
10
Pros:

Everything. Simply exceptional.

Cons:

Nothing.

2026-03-04 • via Nuitee
D
debbiebourne21 • Couples • London, England
2
Greedy and uncaring
Pros:

Greedy and uncaring.
We booked 2 nights at this supposed 'wellbeing' hotel as a huge treat. The cost was 800 euros a night. Unfortunately the day I arrived I became really poorly. I was unable to use the spa, or enjoy the food or use the hotel amenities at all. My husband and I spent a sleepless night in our small room and by the morning I was really ill and went to the doctor. On returning to the hotel I asked if the manager if he would cancel our second night as part of customer care, and allow us to travel home, he said - and I quote: "No. We are in the business here of making money, here, NOT of customer care."
I have never heard anything quite so greedy, cruel, or uncaring in my life, particularly when the hotel brochure continually extols the fact that Alpine Sacher is all about being a well being hotel; all about health.
I was then trapped in my room for the rest of the day - no-one from the hotel checked up on us at all. Anything could have happened to me. When I wrote an email that evening asking for the owners details, the owner: Elisabeth Gurtler wrote to me and said 'sorry I was ill but I could order some room service to enjoy the culinary delights. She then took 20 euros off my bill for not being able to use the restaurant and charged me 80 euros for the pleasure. Plus of course the charges of 9 euros for a bottle of water.
How can a spa hotel be quite so uncaring? I know hotels need to make money, but should this really be at the expense of their guests health? I have never been to such a greedy, uncaring hotel. We came home yesterday and my husband is now also ill.

Europe is full of wonderful spa hotels. Be warned, this is not one of them.

2026-03-01 • via Tripadvisor
J
john • couple • gb
10
exceptional in every way
Pros:

it was perfect in every way

2026-02-28 • via Nuitee
P
Philippe • couple • be
9
Beautiful hotel with very good services
Pros:

Spa and pool

Cons:

Nothing

2026-02-27 • via Nuitee
N
Nicholas • family_with_children • gb
10
2026-02-26 • via Nuitee
N
Nicholas • couple • gb
10
Elgenat, cozy and sophisticated. Thoroughly enjoyed the stay.
Pros:

Fantastic hotel, in a great location. Service, restaurant, spa were all impeccable. Had a wonderful stay with family, whom were very well looked after by the excellent staff.

Cons:

Nothing.

2026-02-26 • via Nuitee
B
Bram • family_with_children • lu
9
All in all it was a wonderful stay and we will definitely return!
Pros:

The resort is amazing, it looks wonderful and the pool and wellness is one of the best I have seen, including a natural icebath which I really enjoyed! The food is great and we appreciated the speedy servings with a family of four. The staff make it even better, special thanks to the reception staff, the staff in the restaurant and the sometimes overloaded shuttle drivers who were nonetheless always very helpful and kind.

Cons:

In busy periods like this, the hotel could do with an extra shuttle bus to avoid delays to the piste. The room cleaning was often not done and coffee not refilled, at this price range, this needs improvement.

2026-02-24 • via Nuitee
M
maria rosaria • couple • it
9
La struttura è meravigliosa … stanza pulita e ben arredata … bagno con ogni confort e spa stupenda con ottimi servizi! I
Pros:

Spa, camera, pulizia, hall e ambiente raffinato! Tutto curato nei minimi dettagli

Cons:

forse il prezzo della cena al ristorante risulta un po elevato

2026-02-24 • via Nuitee
H
Heidi • family_with_children • nl
10
2026-02-23 • via Nuitee
L
Leandro • family_with_children • be
9
Pros:

Amazing

Cons:

Amazing

2026-02-22 • via Nuitee
T
Tze Yi • couple • gb
9
2026-02-22 • via Nuitee
D
Dirk • couple • de
9
Eine Auszeit besonderer Güte!!
Pros:

Die sehr geschmackvolle und stilsichere Ausstattung

Cons:

./.

2026-02-14 • via Nuitee
T
Thomas • couple • de
7
Cons:

Skiraum unsauber,
Zimmer nicht gesäubert 18.00 Uhr,
Saftbar ist eine Zumutung,
Kaffee zum Frühstück schlecht,
Kuchen zum Nachmittag schlecht.

2026-02-14 • via Nuitee