Prezident Luxury Spa & Wellness Hotel

Hotels
8.6 (113 reviews)
Moravska 3 , Karlovy Vary , cz

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great breakfast
Good location
Excellent spa treatments
Cons:
Poor communication from some staff
Issues with sauna and pool temperature
Late food service

Categories

Cleanliness
8.43
Overall positive remarks about cleanliness, but some guests noted issues with the housekeeping service.
Service
9.1
Exceptional service highlighted by multiple guests, including staff willingness to help and friendly demeanor.
Location
8.64
Convenient location mentioned in several reviews, with close proximity to downtown.
Room Quality
8.49
Rooms are reported to be clean and spacious, with some issues around views and noise.
Amenities
8.32
Positive mention of spa facilities; however, there were complaints about sauna conditions and pool temperature.
Value for Money
8.48
Generally perceived as good value, but some frustrations expressed regarding food availability and service timing.
Food and Beverage
8.63
Guests enjoyed the food quality, particularly breakfast, despite some minor issues with service timing.
Overall Experience
8.7
Overall satisfaction from guests with a few noted issues that prevented a perfect score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 13:41

Property Description

Luxury Accommodation and Wellness Facilities
Located in the heart of Karlovy Vary, Prezident Luxury Spa & Wellness Hotel offers a unique experience with state-of-the-art wellness facilities, including indoor pools with water from the Dead Sea, steam baths, and saunas.

Elegantly Furnished Rooms and Gourmet Dining
Each room at the hotel is elegantly furnished with private en-suites, quality beds, flat-screen satellite TV, and some rooms even feature air-conditioning, private balconies, and hot tubs. The on-site restaurant serves a variety of regional and international dishes, with a special diet menu available, and a wide selection of drinks and cocktails in the lounge area.

Wellness Treatments and Beauty Procedures
Guests can indulge in luxurious aromatic showers, alternative healing methods, and a range of beauty procedures offered at Hotel Prezident. The perfect way to unwind and rejuvenate during your stay.

Book now for a luxurious and relaxing experience at Prezident Luxury Spa & Wellness Hotel.

Important information:

Please note that group bookings of 4 rooms and more have a different cancellation and payment policy.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KLV

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Children from 3 years old to 12 years old stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 113 reviews
Cleanliness: 8.43
Service: 9.1
Location: 8.64
Room Quality: 8.49
Amenities: 8.32
Value for Money: 8.48
Food and Beverage: 8.63
Overall Experience: 8.7
M
Michele • extended_group • de
10
2026-03-03 • via Nuitee
R
Rhodes • couple • de
10
Es war fantastisch! Das Frühstück sowohl auch das Abendbuffee war exzellent. Der Fitness und Spanereich ebenfalls.
Pros:

Alles sehr modern und neuwertig für Karlsbad

Cons:

Nix

2026-03-01 • via Nuitee
Y
Yelena • couple • de
10
2026-03-01 • via Nuitee
G
Grit • couple • de
3
Hier werden Aufpreise verlangt, welche sich als Inklusivleistungen herausstellen, dass es Betrug am Gast.
Pros:

Die Unterkunft war nicht gut

Cons:

Gebucht für 399 € + 30 € Zusatzgebühr fürs Spa sind insgesamt 429 €, während der Buchung ist der Preis auf 470 € erhöht worden, dieses wurde an der Rezeption thematisiert, jedoch wurden Ausreden erfunden um dieses hohe Buchungentgelt zu rechtfertigen, außerdem haben wir für die Buchung, um den Spa Bereich kostenlos zu nutzen, eine Zusatzgebühr von 30 € bezahlt, vor Ort hat sich herausgestellt, dass jede Hotelzimmer Buchung den kostenlosen Zugang zum Barbereich beinhaltet. Auch dieses wurde von uns thematisiert, jedoch mit Ausreden weg gelächelt… Schließlich sagte man uns, Booking hätte diesen Internetauftritt
Booking hätte diesen Internetauftritt falsch deklariert, Booking hätte einen Aufpreis für eine Leistung übernommen, welche nicht gerechtfertigt war, dabei wissen wir, dass der Verkäufer für jeden Internetauftritt selbst verantwortlich ist.
Für uns ist das Betrug am Gast, es wird ein Aufpreis verlangt für eine Inklusiv Leistung.

2026-02-27 • via Nuitee
R
Rainer • couple • de
9
Jederzeit wieder bei Nutzbarkeit der TG.
Pros:

Zimmer waren sehr gut ausgestattet, das Essen war hervorragend.
Außerordentlich die Behandlungen während des Aufenthaltes.
Ein Problem slellt die hängige Lage des Hotels dar. Die Trinktouren in der Stadt sind auf dem Rückweg mit der Passage eines steilen Aufstiegs zu erreichen.
Aufenthalt kann für Ältere nur bei Nutzung der hoteleigenen Tifgarage (nur 6 Plätze) empfohlen werden.

Cons:

Ansteig der Erschließungsstraße.

2026-02-23 • via Nuitee
M
Martin • family_with_children • de
6
Cons:

Saunabereich hat nur 4 Ruheplätze.
Frühstück reichhaltig aber nur mittlere Qualität.

2026-02-23 • via Nuitee
A
Alexandra • couple • de
8
2026-02-13 • via Nuitee
S
Stanislav • couple • de
10
2026-02-09 • via Nuitee
A
Annett • couple • de
9
Wir kommen auf jeden Fall wieder
Pros:

Top Lage und ein super vielfältiges Frühstück
Wellness sehr zu empfehlen

2026-02-08 • via Nuitee
M
Magdalena • couple • cz
9
2026-02-08 • via Nuitee
B
bill • solo_traveller • gb
5
Functional, but certainly not a luxury hotel. The staff were most unfriendly.
Pros:

It was clean and functional. It was well located close to the main sights. The breakfast was good.

Cons:

As soon as I arrived, they informed me that it was only residents parking outside and I would have to pay €30 a night for parking. The swimming pool and gym only opened at 9 am. The first full day I was there at the spa was closed for cleaning between 10 and three. The lounge for residents closed at 10 pm meaning a nightcap was impossible.

2026-01-30 • via Nuitee
D
Delia Elena • solo_traveller • ro
10
De vis
Pros:

Ne a placut amplasarea hotelului, chiar in centrul orasului, in spatele unei biserici, linistea din hotel, faptul ca simteai intimitate la piscina si in restaurant, servirea si atentia aratata clienților, personalul permanent zambitor, mancarea diversa pentru vegani si vegetarieni, totul proaspat, frumos pregatit si supervizat îndeaproape de catre chef si administratoarea salii de mese. Un sejur excelent pe care as dori sa l repet in aceeasi locatie. Felicitari celor care stiu sa faca sa te simti rasfatat!

Cons:

-

2026-01-29 • via Nuitee
P
Patrick • couple • de
9
2026-01-22 • via Nuitee
P
Patrick • couple • de
10
2026-01-20 • via Nuitee
J
Jiří • couple • cz
9
2026-01-20 • via Nuitee
K
Kaleeva • couple • de
9
Pros:

Alles sehr gut, auch für einen kurzen Wellness Urlaub gut geeignet

2026-01-18 • via Nuitee
N
Nadine • couple • de
10
Toller Wellness Urlaub
Pros:

Das Frühstück!

Cons:

Es gab nichts zu beanstanden.

2026-01-18 • via Nuitee
H
Helena • solo_traveller • cz
10
Vše v hotelu splňovalo to co jsem chtěla, prostě skvělá dovolená! Pohodlný pokoj, skvělá restaurace a výborné Spa&We
Pros:

Vše v hotelu splňovalo to co jsem chtěla, prostě skvělá dovolená! Pohodlný pokoj, skvělá restaurace a výborné Spa&Wellness!

2026-01-15 • via Nuitee
H
Helena • solo_traveller • cz
10
Byla jsem velmi spokojená se vším co hotel nabízí!
Pros:

Vše😀

2026-01-15 • via Nuitee
M
Maria • couple • de
8
2026-01-12 • via Nuitee