Hotel Gisela

Hotels
8.6 (2088 reviews)
Südtiroler Platz 4 , Kufstein , AT
+43 676 7395322

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Limited breakfast choices
Noise from the reception area

Categories

Cleanliness
8.48
The rooms are reported to be very clean and well-maintained.
Service
9.05
Staff is frequently mentioned as friendly and helpful.
Location
9.09
Great location close to train/bus stations and city center.
Room Quality
8.54
Rooms are spacious and comfortable, but one review notes a specific issue with bed configuration.
Amenities
8.07
No common area or bar reported, which impacts the overall amenities score.
Value for Money
8.53
Good quality for the price, especially considering location.
Food and Beverage
8.28
Breakfast has been criticized for limited choices.
Overall Experience
8.75
General satisfaction with the stay and a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:20

Property Description

Welcome to Hotel Gisela!

Convenience at its Best: Nestled in Kufstein, our hotel is conveniently situated right by the railway station and a short stroll from the ski bus stop. Explore the city center just minutes away on foot.

Comfortable Accommodation: Retreat to our cozy rooms, all tastefully furnished to ensure a relaxing stay.

Amenities Galore: Benefit from our ski storage room for winter enthusiasts, bicycle storage room for exploring the surroundings, and a secure car park for your convenience.

Ready to experience the perfect blend of comfort and convenience at Hotel Gisela? Book your stay now!

Important information:

Late check-in is only possible upon prior confirmation by the property, please inform the property in advance. Contact details are stated in the booking confirmation.

Please also note that keys can be collected in the key box if you arrive outside reception hours.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: INN

Location

Guest Reviews

8.6
Based on 2088 reviews
Cleanliness: 8.48
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 8.28
Overall Experience: 8.75
R
Rainer • couple • de
9
Ein leider viel zu kurzer, aber wunderbarer 2. Aufenthalt für uns im Hotel Gisela .
Pros:

Bei unserem Aufenthalt wurde kein Frühstück angeboten. Uns wurden aber SEHR freundlich alle notwendigen Dinge für die Zubereitung von Getränken angeboten.
Da es genügend Bäcker in direkter Nähe des Hotels gibt, konnten wir in unserem gemütlichen Zimmer ein Frühstück zu uns nehmen.
Alle Mitarbeiter waren SEHR freundlich und hilfsbereit.
Mit der Kufstein- Karte, die man im Hotel erhält , sind regionale Verkehrsmittel, viele Eintrittspreise, Bergbahnen usw kostenlos benutzbar.
Wir fühlten uns ausgesprochen wohl und werden gewiss wiederkommen.

Cons:

Es war alles ausgesprochen gut und angenehm.

2026-11-06 • via Nuitee
A
Amalia María • extended_group • es
10
Estancia muy agradable.
Pros:

Hotel muy bien ubicado, cerca de todo lo más importante.
Agradable trato del personal.
Limpieza y comodidad de la habitación.
Nos gustó todo.

2026-11-06 • via Nuitee
M
Marit • family_with_children • de
10
Alles super, gerne wieder!
Pros:

Sehr groß und geräumig! Hatten 2 Familien Zimmer (3 Kinder) mit Bad und es gab sogar eine Küche & Waschmaschine :-) Das Hotel liegt sehr zentral und man kommt gut zu Fuß überall hin.

2026-11-05 • via Nuitee
N
Nuria • extended_group • es
9
Hotel muy cómodo en Kufstein
Pros:

La habitación triple muy espaciosa. Camas muy cómodas. Recomiendo el hotel, de hecho volvemos el próximo enero a alojarnos allí

Cons:

El lavabo es un poco pequeño por poner una pega

2026-11-04 • via Nuitee
P
Partha Sarathi • couple • in
9
Pros:

Location is awesome. Room was comfortable and breakfast enjoyable. the choice of tea and coffee was comforting

2026-11-04 • via Nuitee
M
Manik • couple • de
9
2026-11-04 • via Nuitee
R
Radosław • solo_traveller • pl
10
Pros:

Bliska odległość do centrum
Miła obsługa

2026-11-04 • via Nuitee
A
anna • solo_traveller • it
8
2026-11-03 • via Nuitee
Y
yuwen • solo_traveller • tw
9
Pros:

1.早餐提供時間到十點,時間很不錯,果汁及麵包都好吃
2.地點在火車站對面,下火車一分鐘即可到飯店,超方便
3.有提供kufstein旅遊卡,搭公車及纜車免費

2026-11-02 • via Nuitee
T
Teija • couple • fi
8
Pieni siisti hotelli ilmaisella pysäköinnillä
Pros:

Vaikka hotelli on vanha, huone oli hiljattain remontoitu ja erittäin siisti. Kylpuhuone oli pieni, mutta toimiva. Tee ja kahvi huoneessa. Parkkipaikka suoraan hotellin edessä. Lemmikkiystävällinen. Toimiva wifi. Ystävällinen henkilökunta. Lyhyt kävely vanhaan kaupunkiin.

2026-11-01 • via Nuitee
B
Bartosz • solo_traveller • pl
8
Pros:

Great location, just next to the railway station and nearby the town centre. Small room, small TV and microscopic desk, but clean bathroom and bed. It was honest quality vs. price.

2026-10-31 • via Nuitee
S
Sabrina • family_with_children • at
10
Pros:

Super Lage, riesiges Zimmer (Familienzimmer), gutes Frühstück und sehr nettes Personal! Gerne wieder! Preis/Leistung top!

2026-10-30 • via Nuitee
H
Hermann • solo_traveller • au
10
2026-10-30 • via Nuitee
W
Williams • family_with_children • at
9
2026-10-29 • via Nuitee
M
Margot • couple • de
8
2026-10-26 • via Nuitee
G
Genady Gorodetski • solo_traveller • il
10
Pros:

Zunächst einmal: sehr freundliche Gastgeber. Die Apartments sind groß, gemütlich und sauber. Sie liegen mitten im Zentrum, an einem ruhigen Ort direkt neben einem Park – einfach ein Traum. Sehr zu empfehlen!

2026-10-26 • via Nuitee
E
Eliel • extended_group • au
1
Unable to access our room on the first night, followed by a disappointing lack of support or empathy.
Cons:

A very disappointing experience at Hotel Gisela.

I was travelling with my parents and, due to train delays, we arrived late in Kufstein. I sent a message notifying the hotel of the delay and our estimated arrival time, but when we arrived, we could not get inside. We were unable to access the room we had booked and ended up spending the night at the train station, which was exhausting and extremely uncomfortable.

We only managed to enter the hotel the following morning and stayed for the next night. My complaint therefore concerns the first night, when we were unable to use the accommodation we had paid for.

What disappointed me most was how the hotel handled the situation. When I requested a discount or a refund for the unused night, the receptionist told me she had spoken to the manager, who had refused. We did not even receive a message from the hotel apologising for the inconvenience.

I understand that reception may have limited opening hours, but I expected clearer communication about what to do in the event of a delay and, above all, a more considerate response afterwards. The lack of empathy and willingness to find a solution left a very negative impression of our stay.

2026-10-26 • via Nuitee
K
Katalin • family_with_children • hu
10
2026-10-25 • via Nuitee
K
Katleen • family_with_children • de
10
Pros:

Nähe zum Bahnhof, großes, sehr sauberes Zimmer, freundliche Mitarbeiter*innen

2026-10-25 • via Nuitee
L
Lucy • solo_traveller • us
10
2026-10-24 • via Nuitee