Hotel Jan

Hotels
9.1 (3168 reviews)
ul. Grodzka 11 , Kraków , pl

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Variety in breakfast
Cons:
Noisy street
Outdated decor in rooms
Limited breakfast options

Categories

Cleanliness
9.31
Guests commented on the hotel being clean and well-maintained.
Service
9.78
Several guests mentioned friendly and helpful staff throughout their stay.
Location
9.82
Guests highlighted the fantastic location close to the main square.
Room Quality
8.27
While rooms were spacious, some guests mentioned the decor needing an update.
Amenities
8.3
Basic amenities provided, but improvements suggested for breakfast variety.
Value for Money
9.26
Good value mentioned for the quality and location of the hotel.
Food and Beverage
8.81
Breakfast variety praised but room for improvement noted in options.
Overall Experience
9.28
Overall, guests had a very positive experience, with slight room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:38

Property Description

Historic Charm in the Heart of Kraków Old Town

Elegant Rooms and Modern Amenities
Hotel Jan offers bright rooms with elegant interiors, equipped with a flat-screen TV, free Wi-Fi, and a private bathroom. Guests can enjoy the convenience of an electric kettle, refrigerator, and a safe in each room.

Prime Location for Sightseeing and Shopping
Conveniently located just 100 meters from the Main Market Square, Hotel Jan is also close to the Wawel Royal Castle and the historic Jewish quarter of Kazimierz. With Galeria Krakowska Shopping Centre and Kraków Główny Train Station nearby, guests have easy access to both cultural attractions and modern conveniences.

Book your stay at Hotel Jan now to experience the perfect blend of history and comfort in Kraków Old Town.

Important information:

When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for 50 zł per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs PLN 120 per day.

Location

Guest Reviews

9.1
Based on 3168 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 9.28
A
Andrushchakevych couple ua
10
Bardzo lubię ten hotel już nie pierwszy raz zostaje tu i polecam wszystkim
Pros:

Bardo komfortowe łóżka i bardów przestrzenne pokój i łazienka

2026-02-13 via Nuitee
ΑΝΔΡΙΑΝΑ family_with_children gr
9
Δίπλα σε όλα !
Pros:

Βρισκόταν σε εξαιρετική τοποθεσία , πιο κέντρο δεν θα μπορούσαμε να μένουμε. Κάναμε τα πάντα με τα πόδια! Το δωμάτιο ήταν εξαιρετικά ζεστό, χωρίς να χρειαστεί να ανάψουμε εμείς θέρμανση. Το προσωπικό ήταν ευγενικό και πολύ φιλικό , όλα ήταν καθαρά και το πρωινό είχε διαφορετικές επιλογές για κάθε γούστο.

Cons:

Μιας και ήταν ένα παλιό ξενοδοχείο, νομίζω ότι θα μπορούσε να είναι ελαφρώς πιο οικονομικό. Κατανοώ βέβαια ότι η τοποθεσία ανεβάζει τη τιμή!

2026-02-13 via Nuitee
A
Andrushchakevych couple ua
10
Nie pierwszy raz już zatrzymuje się w tym hotelu jestem mega zadowolona i wszystkim polecam
Pros:

Przestępny pokój i łazienka

2026-02-13 via Nuitee
M
Mateo family_with_children fr
8
Pros:

L'emplacement était impeccable, a deux pas de la place centrale, la chambre était spacieuse et confortable bien que le plafond un peu bas.
Petit déjeuner sympa
Personnel de l'hôtel plutôt agréable

Cons:

Pas grand chose a dire, juste le fait d'avoir été réveillé par le ménage de la chambre voisine des 8h du matin

2026-02-12 via Nuitee
C
CHIHHSUN couple tw
8
無可挑剔的舒適體驗
Pros:

房間大,地理位置好,有提供冰箱與熱水壺跟冷熱分開的水杯,一樓可以裝飲用水

Cons:

熱水有時候供應不穩定

2026-02-12 via Nuitee
D
Daniel couple gb
10
2026-02-12 via Nuitee
O
ollie extended_group ie
10
Pros:

Clean. Staff very friendly. Location perfect. Breakfast very good.

2026-02-12 via Nuitee
C
Cristina extended_group es
7
Pros:

La ubicacion maravillosa

Cons:

Todo bien

2026-02-12 via Nuitee
J
Justyna family_with_children pl
8
pobyt bardzo udany
Pros:

Hotel bardzo przyjemny, trochę w starym stylu. Bardzo czysto. Śniadania dobre ale dość podstawowe. Obsługa super.

Cons:

nierówności w podłodze, klucze wymienić na karty, śniadania bardziej urozmaicone.

2026-02-11 via Nuitee
M
Magdalena family_with_children pl
9
2026-02-11 via Nuitee
I
Ivan solo_traveller es
10
2026-02-11 via Nuitee
A
Alessandra couple it
9
Pros:

Posizione invidiabile

2026-02-10 via Nuitee
D
Daniela family_with_children it
9
Pros:

Posizione centralissima, Bagno rinnovato di recente, pulizia impeccabile. La macchinetta Nespresso con le capsule gratuite per noi è stata fondamentale.

Cons:

La posizione del water troppo vicina al lavabo, ma tutto nuovissimo

2026-02-10 via Nuitee
A
Arek_S72 solo_traveller pl
10
Pros:

Super :) Lokalizacja, cena, obsługa.... Wszystko na najwyższym poziome. Polecam :)

2026-02-10 via Nuitee
J
Jan solo_traveller pl
8
2026-02-10 via Nuitee
K
Katerina family_with_children at
9
2026-02-09 via Nuitee
M
Marco solo_traveller it
7
2026-02-09 via Nuitee
M
michael couple gb
9
A great stay in wonderful Krakow
Pros:

Excellent location, right in the heart of town, 50 metres from the square. Breakfast was good

Cons:

The bed was a bit close to the wall

2026-02-08 via Nuitee
A
Anne Laure couple fr
8
Pros:

Salle de bain très spacieuse, bien chauffée
Petit déjeuner au top !
Emplacement au top

Cons:

Le matelas et la taille du lit

2026-02-08 via Nuitee
A
Arena solo_traveller it
10
2026-02-08 via Nuitee