Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Room Size
Cleanliness
Friendly Staff
Location
Cons:
Poor Maintenance
Value for Food
Food Variety
Safety Concerns

Categories

Cleanliness
8.15
Cleanliness was mentioned positively in some reviews but also indicated poor maintenance.
Service
8.65
Service was highlighted as friendly, but there were issues with responsiveness.
Location
9.15
Location was not explicitly criticized and is expected to be good for this hotel tier.
Room Quality
8.15
Room size was appreciated; however, maintenance and issues with mosquitoes were noted.
Amenities
8.65
Amenities were not specifically mentioned but are typical for a hotel of this rating.
Value for Money
8.15
Food was considered a bit costly, impacting perceived value.
Food and Beverage
7.65
Breakfast quality needs improvement, particularly for international guests.
Overall Experience
8.65
Overall experience was good despite some issues, leading to a positive rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:03

Property Description

Modern and Cosy Rooms
The Cindrella Hotel in Shiliguri offers modern and cosy air-conditioned rooms with vibrant fabrics and warm lighting. Each room is equipped with a TV, seating area, and a private bathroom for your comfort.

Dining Options and Recreation
Indulge in a variety of international vegetarian dishes at Amrapali restaurant or enjoy fine wines at Recoil bar. The property also features 3 dining options, an outdoor swimming pool, a gym, and a billiards room for your entertainment and relaxation.

Convenient Amenities and Services
Guests can make use of car rental services, ticketing arrangements, and a tour desk for travel assistance. Additionally, private parties can be organized at the Sizzler discotheque, ensuring a memorable stay at Hotel Cindrella.

Book your stay now at The Cindrella Hotel in Shiliguri for a delightful and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IXB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for Rs. 1,000 per person per night when using an existing bed.
    People 6 years old and over stay for Rs. 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 287 reviews
Cleanliness: 8.15
Service: 8.65
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 8.65
V
Vikram • couple • in
9
2026-01-31 • via Nuitee
D
dhrubajyoti • family_with_children • in
9
Spa not available
2026-01-27 • via Nuitee
T
T • family_with_children • in
10
2026-01-26 • via Nuitee
N
Nasir • family_with_children • in
10
2026-01-21 • via Nuitee
Y
Yoisel • couple • bt
1
They don’t care about customer.
Pros:

Just the location, that too is very dusty.

Cons:

Too much noise outside the room, even past midnight and in the early hours there is too much noise like a fish market even outside the room. The in-house dining is also a huge disappointment.

2026-01-20 • via Nuitee
S
Sanjay Kumar • solo_traveller • in
3
Pros:

Nothing to like except lot of mosquitoes in room and their is no mosquito repellent is available in room

Cons:

I have gone for breakfast at 09:50 but most of items are not available I requested the waiter plenty of times for not available items to bring from kitchen but Waiter is not brought.

2026-01-20 • via Nuitee
B
Bittu • couple • in
10
2026-01-19 • via Nuitee
R
Ravikant • family_with_children • in
7
2026-01-18 • via Nuitee
R
Ravikant • family_with_children • in
7
Pros:

Food

Cons:

Location

2026-01-18 • via Nuitee
A
Abdur • solo_traveller • in
9
2026-01-18 • via Nuitee
M
Manoj • family_with_children • in
10
2026-01-03 • via Nuitee
R
Rishav • family_with_children • in
8
Pros:

Room Size, Cleanliness and Food

2025-12-30 • via Nuitee
M
Manoj • family_with_children • in
1
Washroom and rooms, lift etc not up to the mark
Pros:

Nothing

Cons:

Very badly maintained

2025-12-10 • via Nuitee
B
Bora • family_with_children • in
8
2025-11-15 • via Nuitee
S
Surja Man • family_with_children • bt
7
2025-11-13 • via Nuitee
E
esperança • family_with_children • es
9
Recomendado
Pros:

Personal muy amable. Buena comida. Instalaciones.

2025-10-31 • via Nuitee
D
Danish • family_with_children • se
10
2025-10-28 • via Nuitee
C
Chetan • family_with_children • in
10
2025-10-06 • via Nuitee
C
CHANDAN • family_with_children • in
8
2025-09-30 • via Nuitee
G
George • solo_traveller • za
10
Super clean and excellent service!
Pros:

Very clean

2025-08-29 • via Nuitee