Hotel Unicus Krakow Old Town - Destigo Hotels

Hotels
Dobry Hotel
9 (1294 reviews)
ul. Sw. Marka 20 , Kraków , pl

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Good Breakfast
Cons:
Cleanliness Issues
Noisy Rooms

Categories

Cleanliness
8.33
Several reviews highlighted cleanliness issues such as 'the room smelt like stale smoke' and a request for improved cleaning.
Service
9.8
Numerous reviews praised the staff for being friendly and helpful.
Location
9.34
Many mentions of excellent location in reviews, making it a highlight.
Room Quality
8.29
Feedback included discomfort with room conditions, such as heat and noise, impacting sleep quality.
Amenities
8.82
Generally positive mentions of lobby amenities, though some lack of items like ice machines noted.
Value for Money
8.78
Most reviews felt the accommodation was worth the price, especially for the location.
Food and Beverage
9.33
Breakfast received positive remarks with many reviews noting a good variety and quality.
Overall Experience
9.3
Overall positive experiences mentioned, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:38

Property Description

Modern Boutique Property in Kraków’s Old Town

Luxurious Rooms and Amenities
The Hotel Unicus Krakow Old Town offers beautifully designed, air-conditioned rooms with modern amenities. Enjoy docking stations for iPod and iPhone, LCD TV with satellite channels, and complimentary WiFi. Relax with tea and coffee facilities and a well-stocked minibar for your convenience.

Award-Winning Dining and Relaxation
Indulge in exquisite dishes prepared by a renowned chef at the top-class restaurant. Start your day with a delicious buffet breakfast. Unwind at the sauna or keep up with your fitness routine at the small gym. The hotel's attentive staff is available 24/7 to cater to your needs in English.

Convenient Location and Nearby Attractions
Located just steps away from the Main Market Square, the hotel is a short walk from the iconic Wawel Royal Castle and the vibrant Kazimierz Jewish District. Immerse yourself in Kraków's rich history and culture during your stay at Hotel Unicus Krakow Old Town.

Book now to experience luxury and comfort in the heart of Kraków’s Old Town at Hotel Unicus.

Important information:

The payment at the hotel by credit card or cash in PLN is according to the national exchange rate on the day of arrival.

The hotel is situated in limited traffic zone. Parking in front of the building is allowed only for check-in time. The hotel offers valet parking service to the nearby guarded car parking.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Location

Guest Reviews

9
Based on 1294 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
A
Andrzej solo_traveller pl
10
Pros:

Bardzo miłe wrażenia z pobytu. Dostaliśmy świeżo wyremontowany pokój z widokiem na kościół, co było dodatkowym miłym akcentem. Wszystko bardzo się podobało, czystość i wystrój na wysokim poziomie. Personel zasługuje na 5 gwiazdek, mili i zawsze pomocni. Zdecydowanie polecamy ten hotel :)

Cons:

Wszytko super👍🏼

2026-08-29 via Nuitee
G
Gitte Agner couple dk
8
2026-08-27 via Nuitee
V
Vaida couple at
10
Pros:

Großes Zimmer; große Einzelbetten sehr bequem.
Hilfsbereites Personal.

2026-08-27 via Nuitee
M
Malyshava couple at
10
2026-08-23 via Nuitee
T
Tzounas couple pl
10
2026-08-20 via Nuitee
A
Ann-Tove solo_traveller no
8
Pros:

Det ligger sentralt og er et fint hotell til en grei pris.

Cons:

Liten frokostsal, kunne bli fult og en må vente. Gikk tomt for brødmat. Men stort pluss for at en kunne bestille fra meny.

2026-08-20 via Nuitee
A
Ann-Tove solo_traveller no
8
2026-08-20 via Nuitee
S
Shiro family_with_children jp
9
Close to the Old Town with excellent breakfast—highly recommended for families.
Pros:

We stayed as a family of five in two rooms in early August. The hotel is about a 15-minute walk from Krakow Main Station, but the beautiful streets made the walk pleasant. Located on the northern edge of the Old Town, it’s a short walk to the Main Square and about 15 minutes on foot to Wawel Castle.
The rooms showed some signs of age but were kept clean. The air conditioning performance differed between our second-floor and third-floor rooms; the second-floor AC was a bit weak. Nevertheless, the beds had the right firmness and were comfortable enough to rest after busy days. During our stay, an extra bed was accidentally damaged, but the staff responded very quickly—thank you for that.
Breakfast was excellent; you could order mainly egg dishes which were cooked to order and all were very tasty, leaving both adults and children very satisfied. The staff were friendly, the hotel was clean, and there were water dispensers on each floor.
Overall, we were very pleased with our stay.

Cons:

Almost nothing, but the air conditioning performance differed between our second-floor and third-floor rooms; the second-floor AC was a bit weak.

2026-08-19 via Nuitee
T
Taylor couple be
10
2026-08-19 via Nuitee
P
PIERA couple it
9
All’ombra della cattedrale un hotel di livello
Pros:

Posizione
Pulizia

Cons:

Locale colazione da ampliare

2026-08-17 via Nuitee
L
Lone couple dk
7
Pros:

Beliggenheden og personalet var søde og hjælpsomme

Cons:

Kaos for at finde parkering

2026-08-14 via Nuitee
M
Michal family_with_children no
6
Było Ok ale mogło być lepiej jak na 4 gwiazdki
Pros:

Lokalizacja
Śniadanie

Cons:

Łóżko było trochę zużyte

2026-08-13 via Nuitee
S
Sophia couple il
10
מלון נהדר במיקום מושלם, ללא תחרות – תמורה מצוינת למחיר!
Pros:

We had a fantastic stay at Hotel Unicus Krakow Old Town! The location is absolutely top-notch—just steps away from the main street and the Main Market Square, within walking distance to all the top attractions.

The breakfast was really good, offering a great variety including cheeses, eggs/omelets, fresh bread, vegetables, fruits, coffee, and pastries.

The staff was super friendly and attentive throughout our stay. The hotel is fully air-conditioned, and the rooms were kept spotless and well-organized every day.

Excellent value for money—we would definitely stay here again!

Cons:

A small note for fitness enthusiasts: The sauna and small fitness center share a very compact area, which didn't seem to be working during our stay. While this might not bother most guests, as people who like to work out when good facilities are available, it was a bit disappointing for us personally.

Overall, it's an excellent value for money and we highly recommend it!

2026-08-13 via Nuitee
O
Oleg solo_traveller il
8
2026-08-12 via Nuitee
M
Michaella couple gb
9
2026-08-12 via Nuitee
T
Teresa family_with_children it
7
Pros:

Ubicazione

2026-08-11 via Nuitee
N
Natalia couple pl
10
Ogólnie pobyt zrobił na nas bardzo dobre wrażenie
Pros:

Najbardziej podobało mi się to, że korzystanie z sauny było wliczone w cenę pobytu, a także wspaniałe śniadania i świetna lokalizacja hotelu

2026-08-11 via Nuitee
C
costa solo_traveller es
10
Pros:

Tot , bona habitacio , ubicació perfecte, bon esmorzar i el detall d' aigua freda a totes les plantes amb dispensador genial !!!

Cons:

El lloc d' esmorzar un pel petit

2026-08-10 via Nuitee
R
Ranja couple al
9
2026-08-05 via Nuitee
D
dan solo_traveller il
8
2026-07-24 via Nuitee