Novotel Christchurch Cathedral Square

Hotels
•
Novotel
8.3 (1392 reviews)
52 Cathedral Square , Christchurch , NZ
+64 3 372 2111

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food quality
Cons:
Issues with cleanliness
Missing amenities
Inconsistent service interactions

Categories

Cleanliness
7.3
Several reviews mention issues such as congestion in rooms and smells, indicating concerns about cleanliness.
Service
9.3
Overall positive mentions of staff friendliness and helpfulness, despite some specific negative encounters.
Location
9.8
Frequent praise for the convenient and perfect location.
Room Quality
7.8
Mixed sentiments; some rooms described as run down, but others noted as clean and comfortable.
Amenities
7.3
Issues with missing amenities like microwaves or unpleasant surprises like old amenities were noted.
Value for Money
8.3
Concerns raised about pricing fluctuations, but good value mentioned in some reviews.
Food and Beverage
8.3
Positive experience regarding food quality, especially for Christmas dinner.
Overall Experience
8.3
General satisfaction mentioned but noted areas for improvement, reflecting an overall decent experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

City Centre Location
Located in the heart of the city, Novotel Christchurch Cathedral Square offers a modern stay with stunning city views from every room. Just a stroll away from the Convention Centre and Hagley Park, convenience meets luxury at our 4.5-star hotel.

Modern and Spacious Rooms
Choose from a variety of contemporary rooms at Novotel Christchurch, each designed for comfort and style. Enjoy amenities like wireless broadband, LCD TVs, and some rooms even feature a separate living area and work desk for your convenience.

Culinary Delights and Fitness
Indulge in New Zealand cuisine and fine wines at our on-site restaurant, open all day for your dining pleasure. Stay active at our fully equipped gym to keep up with your fitness routine during your stay.

Experience the best of Christchurch at Novotel Christchurch Cathedral Square. Book your stay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHC

Location

Guest Reviews

8.3
Based on 1392 reviews
Cleanliness: 7.3
Service: 9.3
Location: 9.8
Room Quality: 7.8
Amenities: 7.3
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 8.3
T
Tului • solo_traveller • nz
8
Pros:

Location

2026-09-19 • via Nuitee
M
Mathew • couple • nz
8
2026-09-17 • via Nuitee
D
Denise • couple • au
10
Would stay here again if in Christchurch
Pros:

Great location. Very comfortable bed. Staff were extremely friendly and helpful with any enquirer.

2026-09-16 • via Nuitee
A
Andersen • solo_traveller • au
10
Pros:

Great location. Delicious breakfast. Rooms were spacious with a great shower. Beds were very comfortable.

Cons:

Need some information on the heating options as there was limited information provided. Finally worked out the floor heating.

2026-09-14 • via Nuitee
N
Nicole • solo_traveller • au
10
2026-09-12 • via Nuitee
H
Hunt • couple • nz
10
Pros:

Great

Cons:

Room kitchen

2026-09-10 • via Nuitee
A
Anthony • couple • nz
8
2026-09-09 • via Nuitee
J
Joanne • family_with_children • nz
10
Had a lovely stay with my 2 grandchildren. Where we didn't walk we used Didi taxis.
Pros:

Very comfortable, staff very friendly and welcoming. Wouldn't want to book anywhere else nearby

2026-09-09 • via Nuitee
N
NAVJEET • family_with_children • in
1
Pros:

They are very bad not clean room ..very unhygienic

Cons:

Very rude behaviour of staff in novetel Christchurch

2026-09-07 • via Nuitee
N
NAVJEET • family_with_children • in
1
2026-09-07 • via Nuitee
J
Jeremy • solo_traveller • gb
9
2026-09-06 • via Nuitee
M
Mark • couple • nz
9
A great central location.
Pros:

A great location. Comfortable room.

2026-09-04 • via Nuitee
C
Corrine • couple • nz
8
2026-09-01 • via Nuitee
N
Nouna • family_with_children • nz
10
2026-08-23 • via Nuitee
R
Rachael • solo_traveller • nz
9
2026-08-22 • via Nuitee
J
Joubert • couple • nz
10
Fantastic
Pros:

Location is great, staff is lovely and food is good

Cons:

Nothing

2026-08-15 • via Nuitee
J
Jai • couple • nz
8
2026-08-15 • via Nuitee
S
Shaun • solo_traveller • au
10
2026-08-13 • via Nuitee
M
Machiko • couple • sg
7
2026-08-12 • via Nuitee
L
Lisa • extended_group • nz
9
Fab location - great stay
Pros:

Good good, great location and friendly staff

2026-08-12 • via Nuitee