Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa

Hotels
•
DP Murphy Hotels
8.4 (51 reviews)
Rapaniana Kolymbari, Platanias, Crete Island, 73006 , Platanias , GR
30-28240-22121

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Facilities

Free breakfast
Full-service spa
Fitness facilities
Express check-out
Parasailing nearby
Arcade/game room
Health club
Long-term parking
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Fantastic all-inclusive experience
Recommended hotel despite theft incident
Cons:
Theft incident in hotel room

Categories

Cleanliness
1
Review mentions theft from the hotel room, indicating a cleanliness and security concern.
Service
1
Standard quality for this hotel tier, as the overall positive experience suggested good service.
Location
1
Standard quality for this hotel tier, as no specific issues were mentioned.
Room Quality
1
Standard quality for this hotel tier, no specific issues were mentioned.
Amenities
1
Standard quality for this hotel tier, no specific issues were mentioned.
Value for Money
1
Standard quality for this hotel tier, as the all-inclusive experience was praised.
Food and Beverage
1
Standard quality for this hotel tier, as the all-inclusive experience was praised.
Overall Experience
1
Despite the theft, the overall positive remarks suggest a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:18

Property Description

Luxurious Spa and Recreational Amenities

Indulge in massages and facials at the spa, relax at the private beach, or take a dip in the outdoor pool and health club.

All-Inclusive Dining and Entertainment

Enjoy international cuisine at the onsite restaurants, grab a drink at the beach or poolside bar, and savor complimentary buffet breakfast. 24-hour room service and coffee shops are also available.

Modern Comforts and Event Spaces

Stay connected with free Wi-Fi, unwind in rooms with deep soaking bathtubs, and make use of business facilities. Event spaces include a conference center and meeting room for your convenience.

Escape to Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa for a rejuvenating retreat in Platanias!

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • General

    Gloves are available to guests

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8.4
Based on 51 reviews
Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Aasa
10
Fantastiskt
Pros:

Helt fantastiskt på alla sätt!!! Blev tyvärr bestulen på ett par nya AirPods och ett par solglasögon på hotellrummet.

Kan varmt rekommendera hotellet. Bästa all inclusive jag varit med om.

2025-06-28 • via Nuitee
M
Michael
8
Great pool and beach average room
Pros:

Great pool and on a nice beach.
Hotel lobby great
Rooms average.
Patio for room had gaps which let people smoke drift in while you were sunbathing which really spoilt relaxing by the pool.
Rooms are now well sound proofed either

2024-08-16 • via Nuitee
G
Gerard
10
Very peaceful.
Pros:

Hotel was secluded away centers of activity, restaurants, shops etc. That suited us. Booked private pool area which was great. Some entertainment at night - good. Staff provided some classes during the day such as Olive tasting, really good.
Some light exercise classes during the day.
Variety of food - excellent.
All staff very helpful and friendly. Used hotel taxi a few times. Same man very helpful & loads of local information.

2024-07-08 • via Nuitee
A
Andreas
10
Great stay!!!
Pros:

Great stay! We got upgraded too which was a very pleasant surprise! Staff was always friendly and helpful to everyone! I will definitely choose this hotel if I want to stay in Chania in the future…

2024-06-17 • via Nuitee
M
Magnus
6
Pros:

Hotellet var gammeldags! Sto ikke til forventningene. Det var mer et 3 stjernes hotell og ikke et 5 stjerners hotell.
Vi kommer ikke tilbake.

2022-07-09 • via Nuitee
M
Mogens
8
Super skønt ophold
Pros:

Receptionisten ville alting til vores allerbedste, men det blev rodet og ustruktureret - det skal de vist øve lidt mere på.

Herefter fungerede alting perfekt.

2021-10-16 • via Nuitee
F
Frances
10
Amazing
Pros:

Amazing. definitely going to be back and cannot wait!

2021-10-14 • via Nuitee
H
Hadas
10
Amazing!!!
Pros:

Beautiful hotel , we had a wonderdul time!!!
The staff was amazing and very helpful. The food was great fresh and tasty.
The pool bar is awsone the bartender is a pro and he prepares good drinks.
I highly recommend !!!

2021-09-28 • via Nuitee
V
Verified traveler
8
super hotel ++
Pros:

super hotel face a la mer en formule tout compris
jolie piscine avec bar et restaurant avec terrasse le manager très sympa les chambre très confortable

2021-09-17 • via Nuitee
R
Robert
10
Pros:

Great service—the staff is super nice, good facilities and very good location. Lots of local restaurants within 10-15 minute walk as well so you can eat off the resort if you wish.

2021-08-21 • via Nuitee
F
Florent • family_with_children
8
Pros:

Accès payant à la piscine intérieure et interdite aux enfants non spécifié dans la réservation.

2019-11-05 • via Nuitee
V
Verified traveler • partner
8
Pros:

The fitness facilities are good. Staff at the reception is helpful and knowledgeable. Service at the restaurant is ok on average: not 5 star service, but would be decent for a 3 star hotel (so not bad either). All rooms seem to have a decent view, so there’s no risk in booking any type of a room.

2019-08-18 • via Nuitee
A
Afsaneh
10
Riktig 5 stjärnig hotell
Pros:

Underbar hotel med bästa servicen. Rekommenderar varmt

2019-08-04 • via Nuitee
A
Andre
10
Pros:

So friendly and welcoming. Staff were very helpful. Plenty of space to relax. Great sports facilities.

2019-07-27 • via Nuitee
M
Mam
6
Pros:

The weather turned so we didn’t get to take advantage of the beach and pool. Things looked nice but a bit of a sterile vibe about the place. The staff were not so accommodating about dining in the restaurant and we were finally seated and ignored for almost an hour before a waitress acknowledged us. She was friendly and saved the day.
The power went out when we tried to check out and the front desk were not helpful or trying to come up with a solution but instead insisted on cash with no apology It just left a sour taste. If you are in to organized scheduling with activities sports and fitness it likely would suit your taste. Rooms were very clean and nice though and beds comfortable.

2018-10-02 • via Nuitee
D
Daria
8
Overall nice
Pros:

The staff was very friendly and helpful, our stay was very nice.
The only negative comment would be regarding the mop trolleys waking us up each morning. As the corridor floors are covered with tiles, the cleaning ladies were making some noise when wheeling the mop buckets. The place was kept very clean though.

2018-09-12 • via Nuitee
V
Verified traveler
10
Pros:

Amazing, great staff, great everything! We left another crappy hotel after one night and so happy we did!!

2018-07-08 • via Nuitee
R
Rasha
10
very nice hotel close to the beach
Pros:

the hotel is amazing and the staff is great, the pool is very nice so about the kids pool, rooms are very clean, i have really enjoyed my staying there and i do recommend this hotel.

2016-09-28 • via Nuitee
D
David
6
Cold, unfriendly staff and no customer service
Pros:

We enjoyed our stay but it had everything to do with being on vacation and nothing to do with service. Customer service simply doesn't seem to be a thing. For a 5 star resort, I'd expect being greeted with a smile and a "how are you" by most, if not everyone. Every request came across like a "favor" which again doesn't make sense considering how much we paid to stay there, staying in their most expensive room. One waitress would even often suck her teeth as she came to clean our table. The managers are nice but really need to train their staff on being courteous. We've stayed at probably hundreds of resorts and always enjoy having the chance to interact with the staff and get to know them. The staff here was cold and unfriendly and it did affect our experience. We did come across a couple of exceptions which was refreshing but really wished people were simply nicer! The rooms were fine, generally clean with a few exceptions and the food at the restaurant was good. It was nice to see they they incorporate Greek food in the menu and would have been nice to hear Greek music too in the halls rather than American music.

2016-09-18 • via Nuitee
V
Verified traveler
6
Cava Spada
Pros:

It was ok. That is all I can say

2015-10-29 • via Nuitee