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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Tour desk
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Ironing service
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Massage services
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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CCTV outside property
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Cooking class
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Internet access
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Housekeeping on request
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Wine release events
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Japanese garden
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodations with Stunning Views
This luxurious hotel, Sanctuary Lodge, A Belmond Hotel, Machu Picchu, offers elegantly decorated rooms with cable TV and work desks. Some rooms even feature private patios with mountain views, providing a serene retreat for guests. The hotel's landscaped ponds and direct views of the Huayna Picchu Mountain create a picturesque backdrop for a relaxing stay.
Exceptional Dining Experience
Guests can indulge in a culinary journey at the hotel's restaurants. Whether dining á la carte at Tampu Restaurant with panoramic jungle views or savoring Andean flavors at Tinkuy Restaurant with rustic stone interiors, each meal promises to be a memorable experience.
Convenient Location and Unique Experiences
With easy access to Machu Picchu citadel and trips to Aguas Calientes thermal baths, Sanctuary Lodge is the perfect base for exploring the wonders of Peru. Additionally, the hotel's proximity to Machu Picchu train station and Machu Picchu Airport ensures a seamless travel experience.
Book your stay at Sanctuary Lodge, A Belmond Hotel, Machu Picchu for an unforgettable getaway surrounded by luxury and natural beauty.
When booking more than 5 rooms, different policies and additional supplements may apply.
Belmond Sanctuary Lodge is only accessible by a public bus service departing from Aguas Calientes Train Station in Machu Picchu. Round-trip bus tickets must be purchased from the Consettur booth at the station. Busses depart every 20 minutes between 5:30–15:30. There are no taxis from Aguas Calientes to the Machu Picchu Citadel.
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. The tax is applied per room when the room is shared by a taxable and a nontaxable guest.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
In accordance with the new provisions in force as of April 17, 2021 (DS No. 005-2021-MINCETUR)For the entry of minors accompanied by one or both parents, it is mandatory to carry the passport or identity card of the minor. It is also a requirement to present at the hotel, the birth certificate as well as passport or identity card of the accompanying parent, as appropriate.
According to Peruvian law (Law No. 28194), cash is not accepted for payments from PEN 2000 or USD 500. These currencies must be settled by credit card or other methods approved by the hotel and Peruvian Law. Payments cannot be split between currencies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
The location is right at the entrance to Machu Picchu - couldn't be better. The staff went above and beyond to make our stay pleasurable. I would like to single out Wilson who served our dinner and explained everything so clearly. He also demonstrated how to make a delicious Peruvian chili pepper sauce, which I will try when I get home.
Food, drinks and service, such an experience. Russel and Herbert were very attentive and even made the spicy sauce table side after we mention we like spicy. There are hummingbird showing up occasionally by the windows, the whole place is beautiful. Highly recommended
The best service I’ve ever had including the US, Columbia, Peru, etc. Diego was amazing, remembered our names and took care of us the entire time. The items were amazing and so were the drinks (for us the juices). On top of that the desert was light and amazing. Diego is a great server I recommend him!! Only thing I’d say is menu is slightly small but the flavor packs a punch and I think helps them keep quality control good or something like that. View was amazing as well.
Amazing service by Jesus and the rest of the Sanctuary Lodge Tampu restaurant crew. Amazing food and peaceful environment. Highly recommended.
Every staff member was kind and helpful; special shout out to Beran and Araceli in the dining room-- they made the delicious food even better with their service! After spending hours ascending Machu Picchu, it's such a treat to walk into the calm Sanctuary Lodge and be offered a cool hand towel to freshen up right away. The room with a patio was a lovely way to relax after a strenuous climb. The grounds were beautiful as well.
It is the only way to go. We were recommended from another traveler to stay there and they were absolutely right The staff makes every aspect of your stay, a beautiful experience if you can afford it, get a room with a Terrace and have breakfast on your decklooking at the Cloud forest in the mountains.
The stay at Sanctuary Lodge was a unique and unforgettable experience. We felt truly cherished, and the stay exceeded all our expectations. The hotel’s commitment to pampering its guests was evident. I would especially like to highlight the cordiality, kindness, and exceptional attention of Antony Rams Atayupanqui, an outstanding, top-tier professional.
Excellent service. Brehan Martinez went above and beyond. We are here for our wedding anniversary and the experience has been excellent.
Her şey mükemmeldi, lokasyon , atmosfer , hizmet , yemekler , misafirperverlik , bahçesi , manzarası , organize olmaları , her ihtiyacımızı daha biz istemeden karşılamaları, gerçekten harika bir deneyimdi.
Her şey mükemmeldi, eleştirebileceğim hiçbir şey yok.
We enjoyed a delicious lunch here at the Sanctuary Belmond Machu Picchu. The Pisco sour to start was exceptional and totally delicious. Would highly recommend the green mango and shrimp salad which was superb. The service was excellent, warm , friendly and attentive . I would highly recommend this wonderful hotel .
The food was amazing and thr service from our waiter John Joseph was top notch. He was extremely courteous and professional.
Russell created a lovely experience for us and we only stopped by for about an hour! Served us ice cream, taught us about the different fruits from the region and allowed us to sample cocoa from his family farm. Incredible!
Exceptional service at Sanctuary Lodge! Russel’s passion for cacao was inspiring, and Joshimar’s mocha—the best I’ve had in Peru—was unforgettable. Thank you ❤️❤️
Everything exceed my expectations! The staff, the comfort, the attentiveness to details and to all the requests, the food, the view - truly an exceptional stay!
We opted to visit all 3 Machu Picchu circuits over 3 days and we couldn't be happier about the experience. It is an expensive stay though the exclusivity & opportunity is worth it!
Our stay that the Sanctuary was perfect . Location next to the entrance couldn’t be better and it never felt overwhelming event though you are next to the gates .. Hotel was well maintained , service was exceptional .. can so much more than that I would recommend this hotel for anyone wanting to visit .
Amazing place and experience in front of the Machu Picchu mountains. The restaurant is a must go for visitors before or after entering Machu Picchu. Food and services are great.
Went for lunch and really enjoyed the drinks, food and ambiance. Service from Alexander and William was awesome.
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