Parkview On Hagley

Hotels
VR Hotels and Resorts
7.8 (2526 reviews)
1 Riccarton Road , Christchurch , nz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Cons:
Poor service
Food quality issues

Categories

Cleanliness
7.13
Mixed feelings about cleanliness; one review praised it, while others mentioned smells and maintenance issues.
Service
7.1
Poor service regarding breakfast and customer interaction noted in multiple reviews.
Location
9.14
Consistently praised as a good location close to central areas and parks.
Room Quality
8.09
Rooms noted as spacious and comfortable, with some positive comments.
Amenities
8.12
General amenities are acceptable, though some reported issues like broken TV and poor WiFi.
Value for Money
7.58
Value perceived as lower due to various comfort and service issues mentioned.
Food and Beverage
6.63
Frequent complaints about breakfast quality and food-related smells in the hotel.
Overall Experience
8.6
Mixed reviews overall, yet some guests had pleasant experiences that uplifted the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:37

Property Description

Suite-Style Accommodation with Park Views
Parkview on Hagley offers spacious suite-style rooms with kitchenette facilities and private balconies overlooking Hagley Park. The perfect blend of comfort and nature awaits you.

Prime Location for Exploring Christchurch
Conveniently situated opposite Hagley Park and within walking distance of the CBD, guests can easily explore the city's attractions, shopping destinations like Westfield Riccarton Mall, and attend events at the nearby Events Centre.

Complimentary Amenities for a Relaxing Stay
Enjoy free internet access and parking during your stay, making your visit hassle-free. Take a leisurely stroll in the park or unwind in the comfortable guest rooms after a day of sightseeing.

Book your stay at Parkview on Hagley now for a perfect Christchurch getaway!

Important information:

Please note that there is a standard 3.15% surcharge when you pay with a credit card on all payments made through the Tap mode using Debit cards.
No surcharge - On payments made using debit cards inserted or swiped at the PoS machine.
No surcharge - On payments made using EFTPOS cardsPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CHC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2526 reviews
Cleanliness: 7.13
Service: 7.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 6.63
Overall Experience: 8.6
D
Deokumar couple au
8
2026-03-28 via Nuitee
S
susan couple nz
9
2026-03-26 via Nuitee
A
anne family_with_children au
8
Pros:

Spacious comfortable room and a good breakfast.

Cons:

Cleaning of room was erratic and not thorough

2026-03-25 via Nuitee
B
Brad couple nz
7
Convenient
Pros:

Practicality and size of rooms with a great bathroom.

Cons:

No full time reception available.

2026-03-25 via Nuitee
S
Scott family_with_children gb
10
2026-03-24 via Nuitee
M
Manisha family_with_children in
6
Cons:

No response from the staff, called up so many times for our belonging left at the hotel, but no response from the hotel staff, inspite of calling through out the day, even sending recorded messages

2026-03-23 via Nuitee
L
LOVEKESH KUMAR couple in
4
Overall a very bad experience and not at all worth the money charged. Not at all recommended view very poor cleanship an
Pros:

Only the location.

Cons:

The property was not clean, reception was hardly manned and response was very slow. The furniture in the room was very old and not comfortable at all. The room service was pathetic and they even cancelled the prepaid breakfast included in the room. Refund for the same is still pending. The toiletries were not available in the room , after multiple reminders, it was provided.

2026-03-23 via Nuitee
A
Anssi solo_traveller fi
4
Disappointed.
Pros:

Room was nice.

Cons:

I informed about my late arrival a day before, got no response. Hotel rules said reception is open until 20:00, I was there 19:45 but it was already closed. There was a letter with my name (and a keycard) saying that ”we’ll continue check-in in the morning at 9:00”. I waited for the reception to be opened until 10:30, when I left.
Also, breakfast was included in roomprice. There was no breakfast at hotel and no info where to get it.
Furthermore, there’s a phone outside of reception for contacting ”somebody”. I used it 3 times, everytime call was forwarded to voicemail saying ”the person you’re calling is unavailable, please leave a message”… What’s the point with that?
I’m expecting you will compensate me for ”unavailable breakfast”.

2026-03-23 via Nuitee
A
Alexander family_with_children de
6
Mehr Schein als Sein
Pros:

Ein recht großes Zimmer mit einem großen Bad. Es gab kostenlose Parkplätze.

Cons:

Die Sauberkeit lässt in allen Bereichen des Hotel zu wünschen übrig.
Das Frühstück war ok, jedoch nicht unbedingt hervorragend ( englisches Frühstück ).
Das Bett war durchgelegen, die Matratze müsste mal erneuert werden.

2026-03-22 via Nuitee
L
Lee solo_traveller au
1
Extremely poor service support
Pros:

Location

Cons:

Poorly prepared room - water flooding on floor and bathroom locked.
No staff and after hours number not responded to and no one returned messages left on afterhours message bank.

2026-03-21 via Nuitee
A
Alan couple gb
5
adequate, good location
Pros:

last minute booking

2026-03-20 via Nuitee
R
Richard couple nl
5
2026-03-20 via Nuitee
L
Lindsey couple gb
6
Could be a great hotel, but good location
Pros:

It was a good location, with plenty of room in the room and in the bathroom. Large bed, kitchenette provided with basic crockery. Room had a table and chairs as well as a sofa so was great for sorting out our suitcases and relaxing. Able to store our bags when we arrived before check in

Cons:

Reception was manned once out of the 4 times we went through, you phoned and someone came within a few minutes. Reception was scruffy and not a great impression.
Although I had emailed a few times in advance about leaving bags i had no reply
Room and bathroom were generally tired. The shower hose was coming apart and silicone seal off the shower frame coming away.

2026-03-20 via Nuitee
G
Graham couple au
8
Pros:

Very roomy, great bathroom and comfortable

2026-03-18 via Nuitee
M
Martine family_with_children nl
3
Ruime kamer maar geen gastvrijheid
Pros:

Kamer was groot en bed comfortabel. Locatie was aan botanische tuinen.

Cons:

Bij binnenkomst werd pas gezegd dat er de volgende ochtend geen ontbijt zou zijn, erg teleurstellend als je daarvoor specifiek hebt geboekt. Er werd alleen gezegd, sorry het is er niet... De douche was misschien een van de slechtste die ik in een hotel heb gehad.

2026-03-16 via Nuitee
D
Donelda family_with_children nz
7
Pros:

Location
Size of room good

Cons:

Room not serviced the entire time we stayed ,had to ask at reception for towels etc etc ...

2026-03-13 via Nuitee
J
Jill solo_traveller nz
10
Great location, off-road parking and very comfortable bed.
Pros:

Great location

Cons:

-

2026-03-13 via Nuitee
M
Miroslav solo_traveller cz
7
overall good 7/10
2026-03-12 via Nuitee
R
Ruth family_with_children de
6
Cons:

Etwas abgewohnt

2026-03-12 via Nuitee
S
Sandra couple nz
4
2026-03-11 via Nuitee