Wakeup Copenhagen - Carsten Niebuhrs Gade

Hotels
Wakeup
7.7 (12463 reviews)
Carsten Niebuhrs Gade 11 , Copenhagen , dk

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Location
Food quality
Family friendly
Cons:
Cleanliness issues
Noise from other rooms

Categories

Cleanliness
5.7
Negative sentiment due to mentions of dirty carpets and hair in bed.
Service
7.7
Mixed sentiment; staff did not smile, but overall service standards were met.
Location
8.7
Positive sentiment noted regarding proximity to the central station.
Room Quality
7.7
Mixed sentiment; some rooms felt small and noisy, but views were appreciated.
Amenities
7.7
Basic amenities met expectations, but cleanliness could be improved.
Value for Money
8.2
Generally perceived as good value, especially for breakfast quality.
Food and Beverage
8.2
Breakfast was praised for quality and price, though options could be expanded.
Overall Experience
7.7
Generally positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:45

Property Description

Luxurious Accommodation in Central Copenhagen
This stylish hotel, designed by architect Kim Utzon, offers a prime location near Tivoli Gardens and Copenhagen Central Station. The air-conditioned rooms feature luxury beds and modern amenities, including free WiFi and flat-screen TVs.

Spectacular City Views
Many rooms in this 12-storey hotel boast stunning city views, allowing guests to immerse themselves in the beauty of Copenhagen. The glass-walled bathrooms add a touch of elegance to the accommodation.

Convenient Amenities and Services
Guests can enjoy the convenience of a 24-hour lobby bar serving a variety of refreshments, as well as access to guest computers with free internet. The hotel's proximity to cultural attractions, nightlife, and shopping destinations makes it an ideal choice for travelers.

Book now for a luxurious and convenient stay in the heart of Copenhagen!

Important information:

Guests wishing to have breakfast at the hotel can only order during check-in.

Please be aware that when booking more than 10 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs DKK 295 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for DKK 100 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 12463 reviews
Cleanliness: 5.7
Service: 7.7
Location: 8.7
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 7.7
K
Katja extended_group dk
9
2026-02-14 via Nuitee
E
Erik solo_traveller dk
9
Pros:

Dejlige mennesker i reseption

Cons:

Intet at bemarke

2026-02-14 via Nuitee
J
Jeppe couple dk
3
Pga falske brandalarmer blev en rolig nat til Wake up på den triste måde
Pros:

Da vores første værelse ikke var rengjort og klargjort, fik vi meget hurtigt et nyt

Cons:

Ca midnat gik brandalarmen - og hylede i knap ½ time - for hverken personale eller brandvæsen var i stand til at stoppe den på trods af at det var falsk alarm. Helt uforståeligt at der ikke er en klar procedure på det område.
Kl 1 gentog det samme sig - dog kun med hylen i 8-10 minutter.
Det ødelagde en pæn portion af hele ideen med opholdet - at kunne sove ordentligt. "Wake up"-hotel ikke det bedste navn lige i den forbindelse. Da vi checkede ud næste morgen blev det ikke nævnt med et ord - en beklagelse, en kop kaffe, en voucher havde måske været på sin plads?

2026-02-14 via Nuitee
L
Lotte couple dk
8
Pros:

Rent og pænt værelse. God beliggenhed lige ved siden af busstationen. Venligt og imødekommende personale.

2026-02-14 via Nuitee
J
Jannemieke solo_traveller dk
8
2026-02-14 via Nuitee
V
vinamata solo_traveller dk
6
2026-02-14 via Nuitee
P
Peian Peng extended_group dk
8
2026-02-13 via Nuitee
L
Lars couple dk
6
2026-02-13 via Nuitee
A
Abhar solo_traveller fr
10
Great!
Pros:

Everything

2026-02-13 via Nuitee
L
Linda Tjagvad couple dk
9
Fint ophold
Pros:

Alt er som vi kender.

Cons:

De fortalte ikke det var billigere at registrere bilen i receptionen.

2026-02-13 via Nuitee
D
Daniel solo_traveller dk
5
2026-02-12 via Nuitee
B
Britt Naundrup solo_traveller dk
8
Cons:

Baren som kun var et køleskab og med få drikkevarer

2026-02-12 via Nuitee
H
Hoenne06 couple dk
8
Fint ophold med lidt bump
Pros:

God pris, hjælpsomt personale, morgenmaden er dejlig (selvom den virkede lidt skrabet i forhold til tidligere) som dog var i Borgergade. Hurtigt check-ud

Cons:

Det trak rimelig meget ved den inderste plads i sengen - kuldebro? Brandalarmen gik flere gange uden grund, som især efter midnat var et issue

2026-02-12 via Nuitee
S
Sophie solo_traveller us
8
Small room and about 10ish minutes from the train station + bus stops.
2026-02-12 via Nuitee
C
Can solo_traveller gb
8
Pros:

Price/Quality ratio is really good !

2026-02-12 via Nuitee
K
Kacper couple fi
8
2026-02-12 via Nuitee
V
Vitalis couple lt
8
2026-02-12 via Nuitee
R
Rasmus couple dk
8
2026-02-12 via Nuitee
İSMET ONUR solo_traveller tr
10
Pros:

Kesinlikle fiyat performans oteli. Oda sıcaklığı, yatak rahatlığı, temizliği çok iyi, güvenliği süper. Kesinlikle tavsiye ederim. Ne vaat ettiyse eksiksiz veriyor. Odada kahve vb. birşey yok. Kahvaltısı yeterli. Ben memnun ayrıldım.

Cons:

Odada kahve vb birşey yok.

2026-02-12 via Nuitee
Y
Yunus Ali couple tr
4
They charged extra for early check-in. They also demanded additional money to store my luggage.
Pros:

I didn't have breakfast at the facility.

Cons:

The rooms are small. There isn't even water service in the room. Nobody came to clean. We requested it, but still nobody came. The bathroom is very small and there's very little space to move around. The staff at reception smelled of alcohol.

2026-02-12 via Nuitee