Chicago South Loop Hotel

Hotels
8 (3642 reviews)
11 West 26th Street , Chicago , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Affordable
Good location
Polite staff
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
6.33
Multiple guests reported issues with cleanliness, including dirty rooms and poor maintenance.
Service
8.8
Staff were resourceful and polite, but some experiences varied.
Location
8.84
The location is praised for its access to events and transportation.
Room Quality
6.79
Several guests mentioned problems with heating and cleanliness in the rooms.
Amenities
7.32
General amenities received mixed reviews; some guests appreciated the spa tub, but others found the basics lacking.
Value for Money
9.28
Guests commented on the affordable price relative to their experiences.
Food and Beverage
8.33
No specific complaints about food and beverage, rated standard.
Overall Experience
8.3
Overall experiences were mixed but generally positive; a couple of standout issues were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:59

Property Description

Convenient Location
Located just 3 minutes’ drive from McCormick Place Convention Center, Chicago South Loop Hotel is the ideal choice for both business and leisure travelers looking for a central location in the city.

Luxurious Amenities
Indulge in luxury with rooms featuring a spa bath, flat-screen TV, and iPod docking station. Take advantage of on-site spa services at Kimberly Coleman Salon and stay active at the fitness center.

Nearby Attractions
Explore popular attractions such as Museum Campus, U.S. Cellular Field, and Millennium Park, all just a short drive away from the hotel.

Experience the best of Chicago at Chicago South Loop Hotel - book now for a memorable stay!

Important information:

Please note that different policies will apply when booking 9 rooms or more. Please contact property for details.

The property offers free parking based on availability.

Please be advised that the hotel's restaurant and bar are currently closed for renovations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 3642 reviews
Cleanliness: 6.33
Service: 8.8
Location: 8.84
Room Quality: 6.79
Amenities: 7.32
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 8.3
S
Sharice • family_with_children • us
1
2026-04-25 • via Nuitee
K
Kimberly • solo_traveller • us
1
HORRIBLE
Pros:

When I returned from trying to get into my first room unsuccessfully, they re-keyed the cards and gave me a new room.

Cons:

This place was HORRIBLE. The deadbolt on the room door did not work well. The bathroom looked like a run-down motel 6. Lamp cords stretched across the room so that I could fall over them when walking through the room. Of the three elevators in the buillding, only the one at the far back corner worked. On the trek to the elevator, there were a group of people gathered inside and outside an external door. They appeared to be gang-related individuals and were blocking hallways. Clearly, the "card entry only" policy was not in effect. BUT, there was a sign that said guns were not allowed!

2026-04-25 • via Nuitee
C
Cobb • solo_traveller • us
8
It is what it Is
Pros:

The nite lady a nice and fair black lady was available when I checked in was very nice and presentable . She helped made my stay a comfortable one

Cons:

The hotel had a lot of ice machines, ice makers on the 4th floor and the 1st floor restaurant was closed off or not useful or working. I was somewhat disappointed 😞 at the Hispanics/Lantinos staff or day staff they were doing a lot of talking and consulting with others or having inappropriate conversations.

2026-04-25 • via Nuitee
V
Vauclan • solo_traveller • pg
9
2026-04-25 • via Nuitee
T
Theresa • solo_traveller • us
10
2026-04-24 • via Nuitee
P
Princess • couple • us
1
2026-04-24 • via Nuitee
T
Tyrone smith • family_with_children • us
9
2026-04-24 • via Nuitee
T
Tyrone smith • family_with_children • us
9
2026-04-24 • via Nuitee
M
Mitchell • solo_traveller • us
4
Terrible business practice
Pros:

Close to the city

Cons:

The fact they never gave me my 100$ deposit back. Would never stay here again.

2026-04-24 • via Nuitee
T
Tyrone smith • family_with_children • us
9
2026-04-24 • via Nuitee
S
shekainah • extended_group • us
1
Worst experience ever and will never stay here again.
Cons:

The moment we opened the door of the building it smelled like smokers village. The bathroom in the building is very dirty no napkins and the staff are so unprofessional.i was waiting for someone to talk to me when theres three people just talking and video chatting on the phone. The elevator is shady and looks like it’s about to break on you. When we found our room. It took us multiple times to unlock the door. The door hinges is broken looks like someone was trying to pry into it. We immediately looked at our beds curious because of how bad everything else was before the room. We found a mold on the bed covered by a small towel .the sheets have stains on it.the bed side light was broken and hanging. The bathroom was not flushed theres toilet paper seemed like someone just used it and not cleaned. Shower water was struggling to come out.

2026-04-23 • via Nuitee
K
Kenyatta • solo_traveller • us
10
2026-04-22 • via Nuitee
M
Milton • solo_traveller • us
10
2026-04-22 • via Nuitee
M
Milton • solo_traveller • us
10
2026-04-22 • via Nuitee
J
jiapu • couple • us
1
2026-04-21 • via Nuitee
D
Danisha • couple • us
8
The stay was ok
Pros:

Staff at the front desk

Cons:

The smell in the room. Like it’s cheap cleaning products. The room was clean

2026-04-21 • via Nuitee
A
Alexander • couple • us
10
2026-04-21 • via Nuitee
• couple • us
7
2026-04-21 • via Nuitee
J
James • solo_traveller • us
7
Pros:

Convenience and Convenient location

Cons:

Unfortunately I needed to use a plunger 🪠 and my room phone did not work at the time. So I had to go down to the front desk to ask for it and the desk person paid more attention to there personal cellphone than to me and my question.

2026-04-21 • via Nuitee
R
Ronnie • couple • us
10
2026-04-20 • via Nuitee