Chicago South Loop Hotel

Hotels
8 (4326 reviews)
11 West 26th Street , Chicago , us
+1 312-225-7000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Affordable
Good location
Polite staff
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
6.33
Multiple guests reported issues with cleanliness, including dirty rooms and poor maintenance.
Service
8.8
Staff were resourceful and polite, but some experiences varied.
Location
8.84
The location is praised for its access to events and transportation.
Room Quality
6.79
Several guests mentioned problems with heating and cleanliness in the rooms.
Amenities
7.32
General amenities received mixed reviews; some guests appreciated the spa tub, but others found the basics lacking.
Value for Money
9.28
Guests commented on the affordable price relative to their experiences.
Food and Beverage
8.33
No specific complaints about food and beverage, rated standard.
Overall Experience
8.3
Overall experiences were mixed but generally positive; a couple of standout issues were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:59

Property Description

Convenient Location
Located just 3 minutes’ drive from McCormick Place Convention Center, Chicago South Loop Hotel is the ideal choice for both business and leisure travelers looking for a central location in the city.

Luxurious Amenities
Indulge in luxury with rooms featuring a spa bath, flat-screen TV, and iPod docking station. Take advantage of on-site spa services at Kimberly Coleman Salon and stay active at the fitness center.

Nearby Attractions
Explore popular attractions such as Museum Campus, U.S. Cellular Field, and Millennium Park, all just a short drive away from the hotel.

Experience the best of Chicago at Chicago South Loop Hotel - book now for a memorable stay!

Important information:

Please note that different policies will apply when booking 9 rooms or more. Please contact property for details.

The property offers free parking based on availability.

Please be advised that the hotel's restaurant and bar are currently closed for renovations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

8
Based on 4326 reviews
Cleanliness: 6.33
Service: 8.8
Location: 8.84
Room Quality: 6.79
Amenities: 7.32
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 8.3
C
Calvin • couple • us
10
Great staff and room
Pros:

Great experience

2026-08-22 • via Nuitee
A
Antonio • couple • us
10
2026-08-22 • via Nuitee
P
Paulo Alexandre • couple • pt
3
I will not return here.
Pros:

Nothing to be likable there. It was way too expensive for a rundown, shabby, property.

Cons:

Bathtub wasn’t working as weren’t the majority of the lights. Location is in the middle of a desolate suburb.

2026-08-22 • via Nuitee
G
Gisselle • extended_group • us
2
Pros:

The beds were pretty comfy

Cons:

I had a concert the day of check in and couldn’t even check in until 3 pm and when I was finally able to check in they took about 40 minutes to give us our card keys, only one elevator worked, only one of our card keys worked, ac wasn’t very good either

2026-08-21 • via Nuitee
G
Gabrielle • couple • us
4
Pros:

The beds were comfortable. The ac in the room was amazing and worked really well.

Cons:

Only one elevator worked and the controls for the elevator were being cooled off by a standing air conditioner. The lamps and computer chair in my room were broken. The Roku didn’t work either. You can hear the trains all night long if you’re in a room on the side where the L runs.

2026-08-21 • via Nuitee
G
Gladys • couple • us
9
2026-08-21 • via Nuitee
D
David • couple • us
9
Pros:

Was a good place to stay, and worked well for us. The check in staff was great.

2026-08-21 • via Nuitee
G
Gloriana • solo_traveller • cr
10
2026-08-21 • via Nuitee
A
Andre • solo_traveller • us
7
2026-08-20 • via Nuitee
H
Hamed • couple • us
4
Meh there’s better options with that price tag. It just happens that i book in the wrong time.
Pros:

Ac barely works and it makes noise for no reason. Hair in the bathtub and there’s a stench coming out of the room. Elevator didn’t work and there’s mold smell coming from the stairs.

Cons:

Everything except the lobby it was decent

2026-08-20 • via Nuitee
J
Javier • extended_group • us
1
2026-08-20 • via Nuitee
J
Jigar • couple • us
7
2026-08-19 • via Nuitee
H
Houston • solo_traveller • us
1
I'll never use this place again
Pros:

The location was close to my job.

Cons:

It was nasty and when I say nasty I mean cob webs and hair on the bathroom walls and ceiling nasty. I had my wife and kids with me and the room was dark, filthy and uncomfortable as a result. We literally slept with our clothes on and left early as a result of the poor filthy conditions.

2026-08-19 • via Nuitee
E
Emmanuelle • solo_traveller • us
2
Cons:

Hair string

2026-08-19 • via Nuitee
W
Woida • solo_traveller • us
3
Cons:

That they only had one elevator for the hole hotel that worked and it was very scratch there

2026-08-18 • via Nuitee
G
Gunnarson • couple • us
5
Should of stayed somewhere else.
Pros:

The bed was comfortable, but there was only two small pillows for a king size bed. The room was spacious and very clean.

Cons:

The parking lot was really rough. A lot of cars with flat tires. The entrance seem like it was broken to go through the gate. We had a shower but we couldn't turn it on. The TV buffered the whole time we were trying to watch a show. No security. The elevators did not work so we had to take the stairs the whole time. It looked like all the money was spent in the lobby and not in the hallways of the hotel.

2026-08-18 • via Nuitee
H
Hubert • solo_traveller • gb
5
Pros:

Disappointed was no restaurant and at the hotel and the eating places we're far away

Cons:

Bed were comfortable, fighting in the room poor.

2026-08-18 • via Nuitee
A
Ahmed • couple • us
1
2026-08-18 • via Nuitee
M
Mary • couple • us
1
2026-08-18 • via Nuitee
D
Darnell • couple • us
1
I want my money back
Pros:

Y’all have bed bugs

Cons:

Elevator never work room
Carpet dirty room had bed bugs

2026-08-17 • via Nuitee