Chicago South Loop Hotel

Hotels
8 (3434 reviews)
11 West 26th Street , Chicago , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Affordable
Good location
Polite staff
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
6.33
Multiple guests reported issues with cleanliness, including dirty rooms and poor maintenance.
Service
8.8
Staff were resourceful and polite, but some experiences varied.
Location
8.84
The location is praised for its access to events and transportation.
Room Quality
6.79
Several guests mentioned problems with heating and cleanliness in the rooms.
Amenities
7.32
General amenities received mixed reviews; some guests appreciated the spa tub, but others found the basics lacking.
Value for Money
9.28
Guests commented on the affordable price relative to their experiences.
Food and Beverage
8.33
No specific complaints about food and beverage, rated standard.
Overall Experience
8.3
Overall experiences were mixed but generally positive; a couple of standout issues were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:59

Property Description

Convenient Location
Located just 3 minutes’ drive from McCormick Place Convention Center, Chicago South Loop Hotel is the ideal choice for both business and leisure travelers looking for a central location in the city.

Luxurious Amenities
Indulge in luxury with rooms featuring a spa bath, flat-screen TV, and iPod docking station. Take advantage of on-site spa services at Kimberly Coleman Salon and stay active at the fitness center.

Nearby Attractions
Explore popular attractions such as Museum Campus, U.S. Cellular Field, and Millennium Park, all just a short drive away from the hotel.

Experience the best of Chicago at Chicago South Loop Hotel - book now for a memorable stay!

Important information:

Please note that different policies will apply when booking 9 rooms or more. Please contact property for details.

The property offers free parking based on availability.

Please be advised that the hotel's restaurant and bar are currently closed for renovations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 3434 reviews
Cleanliness: 6.33
Service: 8.8
Location: 8.84
Room Quality: 6.79
Amenities: 7.32
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 8.3
R
Rachel • solo_traveller • us
4
Okay but overpriced
Pros:

Bed was very comfortable!

Cons:

Hallways smelled terrible like cigarettes even thought it’s a non smoking hotel; room was run down

2026-03-21 • via Nuitee
R
Rayqwan • couple • us
10
2026-03-21 • via Nuitee
D
Dingle • family_with_children • us
10
Pros:

Front desk lady

2026-03-21 • via Nuitee
D
Dingle • family_with_children • us
10
Pros:

Front desk lady she is the best

2026-03-21 • via Nuitee
D
Dingle • family_with_children • us
10
Pros:

Front desk lady not sure what her name is

2026-03-21 • via Nuitee
L
Laurie • family_with_children • us
8
Pros:

Room was clean convenient location

2026-03-20 • via Nuitee
W
Williams Jr • couple • us
8
Pleasant! I’d stay again
Pros:

The convenience of the location

Cons:

Limited outlets

2026-03-20 • via Nuitee
L
López • family_with_children • us
8
Pros:

Ubicación

Cons:

Limpieza, mucho polvo detrás de las mesas habían paquetes de comida vacíos la tina estaba percudida y con restos de jabon

2026-03-20 • via Nuitee
T
Tndo • couple • us
10
2026-03-20 • via Nuitee
J
John • solo_traveller • us
10
2026-03-19 • via Nuitee
W
Williams Jr • solo_traveller • us
8
Comfy, convenient and a great value.
Pros:

The convenience of the location!

Cons:

Didn’t find anything not too like.

2026-03-19 • via Nuitee
H
Huaijin • couple • us
10
2026-03-19 • via Nuitee
J
Johnathan • solo_traveller • us
1
Don't stay here... ever
Pros:

is this a joke?

Cons:

everything: the service... the door pad stopped working... slow elevator... broken ice machines... what wifi... business center was awful... the shower actually stops as you're using it - repeatedly - and refuses to stay hot...

2026-03-19 • via Nuitee
C
Carmen • couple • us
10
It was great, I like this place!
Pros:

Location

Cons:

Theyve cut amenity options

2026-03-19 • via Nuitee
D
Darlene • family_with_children • us
7
Overall an enjoyable stay and the price was great during that time
Pros:

Great improvement from when I stayed there before. Beds were comfortable. I had to book another night due to weather. Room assigned didn't have a working TV, however, Front Desk Asst immediately changed my room where I would have a working TV. I love the fact that you don't have to pay for parking.

Cons:

Room still wasn't quite as clean as I would have liked.

2026-03-19 • via Nuitee
O
Orlando • family_with_children • us
1
Pros:

The parking lot

Cons:

There was a lot of smell of Marijuana that made our stay super uncomfortable

2026-03-18 • via Nuitee
K
Karen • couple • us
9
Good value great location
Pros:

Parking available and location

Cons:

Television situation. They have Roku. Couldn’t get to regular programming

2026-03-18 • via Nuitee
K
KaTerra • solo_traveller • us
4
It was ok but I would NOT stay there again nor would I recommend it to others.
Pros:

For the last minute, it served it's purpose and it was also the cheapest option available in the area. The area was the saving grace of the entire thing because it was very walkable and felt safe.

Cons:

It was a bit raunchy and just looked like it hadn't been cleaned in a few years. Just not well maintained, none of the listed amenities were really available or working like the Wi-Fi, it barely worked and I had to use my phone's data but also meant that I couldn't really get work done.

2026-03-17 • via Nuitee
S
Shavon • family_with_children • us
10
Comfortable and clean
Pros:

Clean friendly staff and parking near facility.v

Cons:

Marijuana smoking in other rooms caused fumes to enter my room. Ugh the worst smell.

2026-03-17 • via Nuitee
R
Randy • couple • us
10
Awesome
2026-03-17 • via Nuitee