Hotel Eden

Hotels
9 (2221 reviews)
ul. Ciemna 15 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Good value for money
Cons:
Cleanliness issues
Creaky floors
A few maintenance problems

Categories

Cleanliness
8.25
Some reviews noted issues with cleanliness such as dirty curtains and unpleasant odors.
Service
9.75
Many reviews highlighted friendly and helpful staff.
Location
9.25
Guests appreciated the excellent location, close to attractions and transport.
Room Quality
8.25
Rooms were described as clean, but some mentioned creaky floors and small issues.
Amenities
8.75
General availability of amenities was noted as satisfactory, though some furniture seemed outdated.
Value for Money
9.25
Guests felt they received good value considering the price and location.
Food and Beverage
9.25
Multiple reviews praised the breakfast as delicious and satisfactory.
Overall Experience
9.25
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:51

Property Description

Historic Charm in the Heart of Kazimierz
Experience the allure of a 15th-century building at Hotel Eden, nestled in Krakow's old Jewish Quarter. Delve into the past while enjoying modern comforts like a mikveh, spa facilities, and complimentary Wi-Fi.

Relaxation and Pampering
Indulge in ultimate relaxation with our sauna, massage treatments, and salt grotto. Let the stresses melt away as you rejuvenate your body and mind.

Convenience at Your Fingertips
Our dedicated staff is here to enhance your stay by assisting with car rentals, excursion bookings, and providing local insights. Explore nearby attractions like Wawel Hill and the Main Market Square, just a short walk away. Plus, easy access to transportation options makes exploring the city a breeze.

Book now to secure your stay at Hotel Eden and create unforgettable memories in Krakow's historic district.

Important information:

Please note that the Kosher breakfast should be reserved in advance and is additionally paid PLN 80 per a meal set.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 2221 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
F
francesca • couple • it
9
2026-03-12 • via Nuitee
E
Elisabeth • solo_traveller • pt
5
Pros:

Da localização do hotel próximo de tudo o que há para visitar e do centro da cidade. E um pequeno almoço razoável.

Cons:

Não gostei do descuido da limpeza do quarto. Só era feita a pedido, tive uma pequena garrafa água praticamente vazia 3 dias na mesinha, fui eu que a pus no lixo, no 1 dia bem sequer fizeram a cama e tive uma chávena de chá suja 2 dias na mesa de secretária..e o hotel não e assim tão barato para não ter os mais elementares serviços.e no dia do check in perguntaram se queria limpeza feita no quarto???!!!nunca me aconteceu tal em hotel algum..mesmo tendo dito que "sim" foi o que já descrevi.

2026-03-10 • via Nuitee
M
molnar • couple • it
10
Pros:

Tutto

2026-03-10 • via Nuitee
J
Jiří • family_with_children • cz
8
Pros:

Výborná dostupnost a umístění v centru města. Velmi příjemný a ochotný personál. Dobrý výběr na snídani.

2026-03-09 • via Nuitee
P
Paul • couple • ro
8
Pros:

petit dejeuner parfait

2026-03-09 • via Nuitee
G
Giuseppe • couple • it
7
Gradevole
Pros:

La posizione

Cons:

Un po’ retro’!

2026-03-09 • via Nuitee
K
Karel • extended_group • ch
8
War ok.
Pros:

Ein altes, aber gut erhaltenes und authentisches, wunderschönes Hotel. Nähe Stadtzentrum, drum herum viele Lokale, kneipen und Restaurants.

Cons:

Es sollten Informationen für Deutschsprachige Turisten vorhanden sein.

2026-03-08 • via Nuitee
B
Brykalov • couple • ua
10
2026-03-08 • via Nuitee
T
troy • couple • gb
8
Pros:

For the price U pay I was very happy with the whole stay at the hotel I will use it again

2026-03-08 • via Nuitee
C
Cher • couple • gb
10
2026-03-06 • via Nuitee
R
Rosalia • family_with_children • it
10
Pros:

La posizione . La colazione. La pulizia.

2026-03-06 • via Nuitee
Νίκος Τζελέπη • couple • gr
10
Pros:

Πολύ όμορφο ξενοδοχείο, καθαρό, νόστιμο πρωινό με αρκετές τοπικές επιλογές, στην καρδιά της Εβραϊκής συνοικίας στο Kazimierz. Αξίζει 100%

2026-03-06 • via Nuitee
I
Ingrid • couple • nl
9
Pros:

Locatie, ontbijt, vriendelijkheid, behulpzaamheid.

Cons:

Helemaal niks alles was prima

2026-03-04 • via Nuitee
Глибченко • family_with_children • ua
10
Pros:

Місцезнаходження в самому центрі.гарний сніданок.зручні ліжка та дуже м'яка постіль.дозволили залишити валізи,після виїзду,до вечірнього авіарейсу.

2026-03-01 • via Nuitee
W
Wioleta • couple • pl
10
Pros:

Czyściutko,świeże i dobre śniadanka,bardzo miły personel,wszędzie blisko ,polecam♥️

2026-03-01 • via Nuitee
N
Noemie • couple • fr
9
Pros:

Super hôtel les chambres sont très bien, propres
Le petit dej est super dans une pièce atypique
Le quartier est top

2026-03-01 • via Nuitee
C
carmen • couple • es
8
2026-03-01 • via Nuitee
J
Jevgenia • family_with_children • gb
10
2026-02-28 • via Nuitee
G
Grazyna • solo_traveller • pl
1
2026-02-26 • via Nuitee
D
delphine • couple • fr
9
Pros:

Le petit-déjeuner
La propreté
L amabilité du personnel

2026-02-26 • via Nuitee