Hotel Eden

Hotels
9 (2432 reviews)
ul. Ciemna 15 , Kraków , pl

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Good value for money
Cons:
Cleanliness issues
Creaky floors
A few maintenance problems

Categories

Cleanliness
8.25
Some reviews noted issues with cleanliness such as dirty curtains and unpleasant odors.
Service
9.75
Many reviews highlighted friendly and helpful staff.
Location
9.25
Guests appreciated the excellent location, close to attractions and transport.
Room Quality
8.25
Rooms were described as clean, but some mentioned creaky floors and small issues.
Amenities
8.75
General availability of amenities was noted as satisfactory, though some furniture seemed outdated.
Value for Money
9.25
Guests felt they received good value considering the price and location.
Food and Beverage
9.25
Multiple reviews praised the breakfast as delicious and satisfactory.
Overall Experience
9.25
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:51

Property Description

Historic Charm in the Heart of Kazimierz
Experience the allure of a 15th-century building at Hotel Eden, nestled in Krakow's old Jewish Quarter. Delve into the past while enjoying modern comforts like a mikveh, spa facilities, and complimentary Wi-Fi.

Relaxation and Pampering
Indulge in ultimate relaxation with our sauna, massage treatments, and salt grotto. Let the stresses melt away as you rejuvenate your body and mind.

Convenience at Your Fingertips
Our dedicated staff is here to enhance your stay by assisting with car rentals, excursion bookings, and providing local insights. Explore nearby attractions like Wawel Hill and the Main Market Square, just a short walk away. Plus, easy access to transportation options makes exploring the city a breeze.

Book now to secure your stay at Hotel Eden and create unforgettable memories in Krakow's historic district.

Important information:

Please note that the Kosher breakfast should be reserved in advance and is additionally paid PLN 80 per a meal set.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 2432 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
K
Krister • couple • se
5
Medioker
Pros:

Frukosten var bra

Cons:

Tråkig inredning och personalen var också tråkig, inte otrevliga men heller inte trevliga. Det hade varit trevligt med en uteplats

2026-07-25 • via Nuitee
M
Maths • family_with_children • se
8
2026-07-24 • via Nuitee
B
BELEN • solo_traveller • es
7
Pros:

La ubicación y el desayuno

Cons:

El edificio es bastante antiguo y se nota. La madera del suelo crujía. Tuvimos la mala suerte de coincidir con un grupo grande de jóvenes que hicieron mucho ruido y no pudimos descansar.

2026-07-24 • via Nuitee
R
Rosa • couple • it
8
Cracovia e i suoi costumi
Pros:

La pulizia è il cambio asciugamani giornaliero

Cons:

Mobilio datato, lavandino piccolo. Colazione essenziale, poca scelta sia dolce che salata.

2026-07-23 • via Nuitee
H
Hartmut • solo_traveller • de
7
Pros:

Sehr gute Lage. Gutes Frühstück.

Cons:

Straßenlärm

2026-07-22 • via Nuitee
R
Renata • family_with_children • sk
9
Pros:

Páčila sa nám poloha hotela v historickej časti mesta, kde to "žilo" celý deň, a aj vo večerných hodinách. Samotný hotel bol skvele vybavený, práve starší nábytok vytváral čaro histórie hotela, dobré raňajky, ochotný prersonál pri obsluhe. Dávam veľmi dobré hodnotenie a odporúčam.

2026-07-20 • via Nuitee
V
Vicent • couple • es
8
Molt agradable.
Pros:

Està molt ben situat, molt net i zona tranquia.
Desdijuni molt complet.

2026-07-20 • via Nuitee
M
mariapia • solo_traveller • it
5
2026-07-20 • via Nuitee
E
erika • solo_traveller • it
8
Pros:

La vicinanza ai vari punti di interesse

2026-07-20 • via Nuitee
V
Vardali • extended_group • gr
8
2026-07-19 • via Nuitee
A
Alison • solo_traveller • gb
8
Pros:

Good location nice hotel

Cons:

One lady on the desk very miserable and unpleasant

2026-07-19 • via Nuitee
G
Guido • couple • it
6
Buono
Pros:

La posizione

Cons:

Non tutti i giorni puliscono le camere

2026-07-19 • via Nuitee
Y
Yanislav • couple • sk
10
2026-07-18 • via Nuitee
L
Loredana • solo_traveller • it
10
Pros:

Colazione abbondante e varia. Reception sempre aperta. Camera ok.

2026-07-18 • via Nuitee
V
VERHAMME • solo_traveller • be
8
2026-07-18 • via Nuitee
H
HR • solo_traveller • fi
9
Pros:

Huone oli tilava ja siisti. Ilmastointi oli iso plussa. Peitot, tyynyt ja sänky oli laadukkaat. Sijainti oli todella hyvä ja henkilökunta erittäin ystävällistä!

Cons:

Aamiaisella musiikki soi todella kovalla. Musiikkityyli ei myöskään ollut ehkä ihan perinteistä aamiaiselle sopivaa rauhallista taustamusiikkia, vaan Puolalaista poppia kovalla äänellä.

2026-07-17 • via Nuitee
J
Jesus • couple • es
8
Pros:

Ubicación

Cons:

Demasiado antiguo

2026-07-17 • via Nuitee
E
eliane • couple • fr
8
Pros:

Bien situé. Calme

2026-07-17 • via Nuitee
A
Antonella • solo_traveller • it
8
Pros:

Posizione strategica
Ottima colazione
Staff cordiale
Pulizia camera

Cons:

La moquette

2026-07-17 • via Nuitee
D
Daryl • solo_traveller • gb
5
2026-07-17 • via Nuitee