Hotel Eden

Hotels
9 (2285 reviews)
ul. Ciemna 15 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Good value for money
Cons:
Cleanliness issues
Creaky floors
A few maintenance problems

Categories

Cleanliness
8.25
Some reviews noted issues with cleanliness such as dirty curtains and unpleasant odors.
Service
9.75
Many reviews highlighted friendly and helpful staff.
Location
9.25
Guests appreciated the excellent location, close to attractions and transport.
Room Quality
8.25
Rooms were described as clean, but some mentioned creaky floors and small issues.
Amenities
8.75
General availability of amenities was noted as satisfactory, though some furniture seemed outdated.
Value for Money
9.25
Guests felt they received good value considering the price and location.
Food and Beverage
9.25
Multiple reviews praised the breakfast as delicious and satisfactory.
Overall Experience
9.25
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:51

Property Description

Historic Charm in the Heart of Kazimierz
Experience the allure of a 15th-century building at Hotel Eden, nestled in Krakow's old Jewish Quarter. Delve into the past while enjoying modern comforts like a mikveh, spa facilities, and complimentary Wi-Fi.

Relaxation and Pampering
Indulge in ultimate relaxation with our sauna, massage treatments, and salt grotto. Let the stresses melt away as you rejuvenate your body and mind.

Convenience at Your Fingertips
Our dedicated staff is here to enhance your stay by assisting with car rentals, excursion bookings, and providing local insights. Explore nearby attractions like Wawel Hill and the Main Market Square, just a short walk away. Plus, easy access to transportation options makes exploring the city a breeze.

Book now to secure your stay at Hotel Eden and create unforgettable memories in Krakow's historic district.

Important information:

Please note that the Kosher breakfast should be reserved in advance and is additionally paid PLN 80 per a meal set.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 2285 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
M
MONTSE • couple • es
8
Fantástico
Pros:

La ubicación perfecta. Está en el barrio judío a 12 minutos andando del centro.
Hotel está fantástico y el desayuno muy bueno. El lugar del desayuno muy bonito.
El personal muy amable. A nosotros nos gustó mucho. Sin duda volveríamos

Cons:

Hay que tener en cuenta que está al lado del cementerio judío. Desde la ventana de la habitación las vistas es el cementerio.
El tema de la limpieza de la habitación, no la hacen cada día. Si quieres que te hagan la habitación has de avisar antes de las 11.

2026-04-11 • via Nuitee
Y
Yvonne • couple • de
10
2026-04-10 • via Nuitee
Y
Yvonne • family_with_children • de
10
2026-04-10 • via Nuitee
• family_with_children • fi
9
2026-04-10 • via Nuitee
L
Laraine • couple • gb
10
2026-04-09 • via Nuitee
M
Marie-Pierre • family_with_children • fr
10
Pros:

Chambre spacieuse et fonctionnelle
Lits confortables
Le petit-déjeuner
L’emplacement

Cons:

Le pommeau de douche qui fuyait

2026-04-09 • via Nuitee
M
Michele • couple • it
8
Pros:

La stanza era molto capiente, oltre alla camera da letto vi era un ingresso con due divanetti, tutto utile per sistemare le valigie. I bagni puliti e la posizione nel quartiere ebraico strategica sia per le escursioni sia per andare in centro, distante solo 15 minuti a piedi.

Cons:

Colazione da arricchire e struttura che necessita un po di ringiovamento. Ma nel complesso nulla da obiettare, va bene.

2026-04-09 • via Nuitee
W
William • solo_traveller • pl
8
2026-04-09 • via Nuitee
S
Stefania • extended_group • it
8
Il soggiorno è stato piacevole
Pros:

Pulizia e posizione comoda al centro

Cons:

Un po rumoroso

2026-04-08 • via Nuitee
M
MIGUEL ÁNGEL • couple • es
10
Maravillosa estancia en Cracovia
Pros:

Excelente hotel en el barrio judío, zona de atractivo turístico, alrededores del hotel con sinagogas, restaurantes, sitios de comida rápida y a 20 minutos de todos los monumentos de Cracovia. Nos sentimos muy a gusto, gracias a todo el personal del hotel, muy recomendable

Cons:

Nada

2026-04-06 • via Nuitee
F
Francisca • couple • es
10
Acogedora
Pros:

El trato tan personal y profesional

2026-04-06 • via Nuitee
I
Isabel • extended_group • es
8
2026-04-04 • via Nuitee
D
David • couple • cz
10
2026-04-04 • via Nuitee
B
Breda • couple • ie
9
Pros:

Its old and has lots of character and history. The staff are very friendly and helpful.

2026-04-03 • via Nuitee
P
pernil • couple • pt
10
2026-04-03 • via Nuitee
D
DF • couple • it
9
Ritornerei
Pros:

La colazione è varia e abbondante e servita in ambiente originale e confortevole. Comodo per il centro e posizionato in zona ricca di ristoranti. Da apprezzare il poter vedere il canale italiano Rai New 24. La camera è calda e spaziosa.

Cons:

La pulizia della camera è effettuata solo su richiesta. Capisco il cambio lenzuola e salviette da effettuare solo se veramente necessario, ma una riassettata ai letti, una vuotata ai cestini dell'immondizia, il cambio delle tazze utilizzate col bollitore dovrebbero essere azioni fatte quotidianamente.

2026-04-03 • via Nuitee
A
Ainhoa • couple • es
7
Buena estancia para unos días en Cracovia
Pros:

Lo mejor del alojamiento es que está ubicado en pleno barrio judío. Las habitaciones son muy amplias.

Cons:

La cama y la almohada eran algo incómodas

2026-04-02 • via Nuitee
J
Justyna • solo_traveller • gb
10
Great value for money
Pros:

Great value for money

2026-04-01 • via Nuitee
S
Silvia • family_with_children • es
10
Hotel con encanto y ubicado en una zona emblemática
Pros:

Sobre todo la ubicación, se descansaba muy bien, no había ruido y las habitaciones son amplias y todo estaba limpio.

Cons:

Es un hotel de tres estrellas que no cuenta con las modernidades de otros hoteles más nuevos, pero a cambio tiene el encanto de un hotel con una historia y una ubicación inmejorable

2026-03-31 • via Nuitee
A
Alberto • couple • es
4
2026-03-31 • via Nuitee