Holiday Inn Express & Suites North Dallas at Preston by IHG

Hotels
Holiday Inn Express
8.2 (576 reviews)
6055 LBJ Freeway , Dallas , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good location
Cons:
Cleanliness issues
Noisy environment
Poor breakfast quality

Categories

Cleanliness
7.03
Several reviews mentioned issues with cleanliness, such as stains on sheets and hair in the room.
Service
9.5
Many reviews praised the staff for being friendly and helpful, although there were some issues with room keys.
Location
9.04
The hotel is conveniently located, close to various attractions and family.
Room Quality
7.99
The rooms were generally comfortable but there were issues like stains, bugs, and noisy neighbors.
Amenities
8.52
Amenities like the indoor pool and coffee machine were mentioned positively, though there was a lack of parking.
Value for Money
8.48
While some guests felt it was average, others appreciated the central heating, variety of amenities, and access to a rewards program.
Food and Beverage
6.53
Breakfast was noted as unsatisfactory in some reviews, impacting the overall perception of food quality.
Overall Experience
8.5
Overall, guests had a decent experience with several positive aspects despite some significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:02

Property Description

Convenient Location
Located just off the LBJ Freeway/635, the Holiday Inn Express Hotel & Suites Dallas-Galleria Area offers easy access to the city's attractions and business centers.

Comfortable Accommodations
The rooms and suites are equipped with all the essentials for a relaxing stay, including free cable TV, work desk, and coffee-making facilities. Upgrade to a suite with a whirlpool bath or kitchenette for added luxury.

Great Amenities
Take a dip in the indoor pool, work out in the fitness center, and start your day with a delicious hot breakfast buffet. Stay connected with free Wi-Fi throughout the hotel and unwind in the cozy atrium lobby.

Experience convenience and comfort at its best at the Holiday Inn Express Hotel & Suites Dallas-Galleria Area. Book your stay now for a memorable trip!

Important information:

Please excuse our mess, our hotel is going through renovations on the 4th floor.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

8.2
Based on 576 reviews
Cleanliness: 7.03
Service: 9.5
Location: 9.04
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 6.53
Overall Experience: 8.5
M
Mike family_with_children pl
4
2026-02-11 via Nuitee
W
William family_with_children us
5
2026-01-26 via Nuitee
M
MARRICA couple us
8
2026-01-26 via Nuitee
C
christian couple us
10
2026-01-26 via Nuitee
T
Tatyionna couple us
6
2026-01-23 via Nuitee
A
Atieq family_with_children us
3
Pros:

Good room to accommodate 6 ppl

Cons:

Broken washroom lock
Cold water in Jan

2026-01-22 via Nuitee
A
Atieq family_with_children us
5
Cons:

Expensive

2026-01-22 via Nuitee
A
Ayanna couple us
7
Great experience
Pros:

Clean

2026-01-20 via Nuitee
S
Sheena solo_traveller us
10
2026-01-20 via Nuitee
M
Margaret family_with_children us
1
Horrible experience
Cons:

During my stay, I noticed that the bedsheets in my room had visible blood stains. I immediately contacted the front desk to report the issue, and the staff member advised me to pick up clean bedding. Unfortunately, the replacement bedding provided also had blood stains and appeared old and torn. My family and I were extremely disappointed and had to find alternative arrangements for clean bedding that night. Upon checkout, we explained the situation to the morning staff, but we were informed that nothing could be done. This experience was highly disappointing and fell far below basic standards of cleanliness and hospitality. Based on this experience, I would not consider staying at this location again.

2026-01-19 via Nuitee
K
Karen solo_traveller us
10
2026-01-19 via Nuitee
E
Emersyn solo_traveller us
7
2026-01-19 via Nuitee
L
Laura couple us
10
I’ve lived in Dallas for 38 years and I came by to visit friends. I needed to say somewhere close to the freeway, but se
Pros:

Everyone was very friendly and it was very clean

Cons:

Everything was great

2026-01-19 via Nuitee
O
OSCAR couple us
10
2026-01-19 via Nuitee
T
Tanya family_with_children us
10
Pros:

Good breakfast selections

2026-01-19 via Nuitee
L
Laura family_with_children us
10
Excellent stay
Pros:

Breakfast was excellent. Staff was very professional and exceed customer service.

Cons:

N/A

2026-01-19 via Nuitee
S
Samuel couple us
10
Tranquilo , buena localidad y limpieza gracias
Pros:

Todo me gustó

2026-01-19 via Nuitee
A
Alison family_with_children us
10
Clean, comfortable and wort the money!
2026-01-19 via Nuitee
M
Marlaysia solo_traveller us
10
Pros:

It was very clean

Cons:

I loved everything about it.

2026-01-19 via Nuitee
K
Karon family_with_children us
10
2026-01-19 via Nuitee