Studio Inn & Suites at Promenade Downey

Hotels
8.2 (881 reviews)
12340 Lakewood Boulevard , Downey , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Non-smoking throughout
Shallow end
Fence around pool
Fire extinguishers
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Cons:
Cleanliness issues
Noisy surroundings and accommodations

Categories

Cleanliness
6.91
Several complaints about cleanliness, including dirty rooms and bathrooms.
Service
9.38
Overall positive feedback about staff being helpful and friendly.
Location
9.42
Frequent praise for the convenient location and proximity to amenities.
Room Quality
7.37
Mixed reviews on room quality, with some complaints about comfort and noise.
Amenities
7.4
Limited amenities mentioned, with some dissatisfaction regarding TV and WiFi.
Value for Money
8.36
Prices considered reasonable, but there were complaints about additional costs.
Food and Beverage
8.41
No specific feedback on food, but the presence of nearby eating places noted.
Overall Experience
8.38
General positive experience despite some complaints, with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:17

Property Description

Convenient Location
Located just minutes from Long Beach Airport and Interstate 105, the Studio Inn & Suites at Promenade Downey in California offers easy access for travelers.

Comfortable Accommodations
Each room at the hotel features a mini-refrigerator, cable TV, and a dining area, ensuring a comfortable stay for guests.

Nearby Attractions
With Disneyland, Universal Studios, and Knott’s Berry Farm just a short drive away, guests can easily explore popular attractions during their stay.

Book your stay at the Studio Inn & Suites at Promenade Downey now to enjoy free WiFi, an outdoor pool, and a convenient location!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 881 reviews
Cleanliness: 6.91
Service: 9.38
Location: 9.42
Room Quality: 7.37
Amenities: 7.4
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.38
C
Carlos Esteves solo_traveller ar
8
Buen hotel buen precio bien ubicado
Pros:

Muy buen hotel y empleados muy amables . Recomendado ! Ya estuve varias veces. Gracias!

Cons:

Falta lampara en la mesa de trabajo

2026-05-27 via Nuitee
M
Maria Mercedes couple mx
8
LIMPIO Y COMODO
Pros:

EL HOTEL LIMPIO BIEN HUBICADO

Cons:

ESTACIONAMIENTO MUY LIMITADO

2026-05-27 via Nuitee
J
JORGE ANTONIO solo_traveller gt
5
2026-05-23 via Nuitee
A
Arash couple us
10
Reasonably priced, very clean
Pros:

Very clean, and well priced, free parking was nice as well, would come here again, if you care about cleanliness for reasonable price, this place is worth it

Cons:

Nothing.

2026-05-22 via Nuitee
C
Christian couple us
3
Pictures can be deceiving!
Pros:

The availability and somewhat the affordability

Cons:

The floors were extremely dirty along with the furniture in the room, they ran out of towels didn’t provide them till the next day in the afternoon!

2026-05-19 via Nuitee
R
Ricardo couple us
2
2026-05-18 via Nuitee
V
Veronica solo_traveller us
7
Pros:

That it was close to alot of restaurant

Cons:

The room was a little dirty on the doors and that I as to check out late cause I have to children disibilty so hard to wake them up early all the other hotels let me till 1 they didn't acomadte me with that and finding parking is hard..

2026-05-18 via Nuitee
J
Jennifer solo_traveller us
9
2026-05-15 via Nuitee
Y
Yesenia extended_group us
2
My family and I got got bit by bed bugs while staying here I called to inform the staff and they didn’t really seem to c
Pros:

The hotel was in a good location

Cons:

Cleanliness was not up to par

2026-05-13 via Nuitee
P
Phillip couple us
10
2026-05-07 via Nuitee
T
Toni extended_group us
10
2026-05-06 via Nuitee
J
Javier couple us
10
2026-05-05 via Nuitee
D
DAVID couple us
1
Will never stay here again.
Pros:

The bed was semi comfortable.

Cons:

The room was not clean. Everything smelled like mold which made all our clothes smell. Even the toilet paper smelled like mold. The floor was damp so walking in the room with no shoes was a no go. Very little parking available. No functional outlet in the room. They were there just did not work. Had a fridge no freezer with no shelves inside. Had to balance and stack food and drinks to fit everything.

2026-05-04 via Nuitee
L
Luis Enrique Perez couple us
10
Great stay for a good price and very comfortable for a weekend getaway.
Pros:

The room was bigger than expected. Very roomy and comfortable.

Cons:

More towels. Other than than everything was good.

2026-05-03 via Nuitee
B
Bloom couple us
10
2026-05-01 via Nuitee
V
Valerie couple us
9
2026-04-26 via Nuitee
A
Adolfo solo_traveller us
3
Pros:

Location

Cons:

Internet did not work once volume of users increased. They charged me an extra 20$ for checking in a couple of hours earlier even though the room was ready.

2026-04-25 via Nuitee
F
Francisca couple us
10
Front desk guy was nice
Pros:

Very clean

2026-04-24 via Nuitee
N
Natalie couple us
7
2026-04-23 via Nuitee
R
Ruben couple us
10
2026-04-22 via Nuitee