Studio Inn & Suites at Promenade Downey

Hotels
8.2 (852 reviews)
12340 Lakewood Boulevard , Downey , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Non-smoking throughout
Shallow end
Fence around pool
Fire extinguishers
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Cons:
Cleanliness issues
Noisy surroundings and accommodations

Categories

Cleanliness
6.91
Several complaints about cleanliness, including dirty rooms and bathrooms.
Service
9.38
Overall positive feedback about staff being helpful and friendly.
Location
9.42
Frequent praise for the convenient location and proximity to amenities.
Room Quality
7.37
Mixed reviews on room quality, with some complaints about comfort and noise.
Amenities
7.4
Limited amenities mentioned, with some dissatisfaction regarding TV and WiFi.
Value for Money
8.36
Prices considered reasonable, but there were complaints about additional costs.
Food and Beverage
8.41
No specific feedback on food, but the presence of nearby eating places noted.
Overall Experience
8.38
General positive experience despite some complaints, with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:17

Property Description

Convenient Location
Located just minutes from Long Beach Airport and Interstate 105, the Studio Inn & Suites at Promenade Downey in California offers easy access for travelers.

Comfortable Accommodations
Each room at the hotel features a mini-refrigerator, cable TV, and a dining area, ensuring a comfortable stay for guests.

Nearby Attractions
With Disneyland, Universal Studios, and Knott’s Berry Farm just a short drive away, guests can easily explore popular attractions during their stay.

Book your stay at the Studio Inn & Suites at Promenade Downey now to enjoy free WiFi, an outdoor pool, and a convenient location!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 852 reviews
Cleanliness: 6.91
Service: 9.38
Location: 9.42
Room Quality: 7.37
Amenities: 7.4
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.38
T
Tavera • couple • us
10
2026-04-10 • via Nuitee
L
Lloyd • couple • us
8
2026-04-05 • via Nuitee
D
Delgadillo Arellano • couple • us
9
2026-04-04 • via Nuitee
E
EVELYN • solo_traveller • ug
10
Wonderful Holiday Location
Pros:

The location was amazing especially if you want to do some shopping and also enjoy the quietness of a holiday destination. I had a great time walking from my hotel to shopping outlets that were just minutes away. The front desk manager was very helpful; my bag delayed but as soon as it was delivered he let me know!!!

Cons:

The road was busy and the sound of passing vehicles reached the rooms.

2026-04-01 • via Nuitee
Y
Yazmin • couple • us
10
Great stay
Pros:

It was clean

Cons:

N/a

2026-03-30 • via Nuitee
K
Kimberly • couple • us
10
2026-03-30 • via Nuitee
M
Mariusz • couple • pl
8
Budżetowe spanie w LA, warunki wystarczające choć jak na nie to za drogo
Pros:

Lokalizacja, dość czysto

Cons:

Nie było ciepłej wody, jedynie letnia

2026-03-29 • via Nuitee
M
Maria • couple • us
8
2026-03-29 • via Nuitee
W
Walman • solo_traveller • us
5
Del 10 le Daria 5
Pros:

Limpiesa 100

Cons:

Las Cortinas del cuarto no serrban bien y el aire conditionado olia a umedo

2026-03-19 • via Nuitee
A
Ashley • solo_traveller • us
4
Pros:

Location

Cons:

Never received my deposit back ..

2026-03-16 • via Nuitee
A
Alexes • couple • us
8
2026-03-15 • via Nuitee
J
Jeff • couple • us
10
Classy cool and convenient
Pros:

Staff is always friendly and beyond professional

2026-03-13 • via Nuitee
D
Denice • extended_group • us
1
Go elsewhere, you won’t like this place.
Pros:

Nothing, it was filthy

Cons:

The rooms were disgusting, smelled of urine. Boogers on wall, hair in bathtub, walls filthy with hand and finger prints, walking on carpet with bare feet turned our feet black on bottom from how dirty it was. Gross.

2026-03-13 • via Nuitee
L
Lissette • couple • us
10
2026-03-12 • via Nuitee
M
Madeleine • couple • us
10
2026-03-12 • via Nuitee
H
Henry • couple • us
8
Pros:

Comfortable king size bed

Cons:

The sheets had some stains

2026-03-09 • via Nuitee
V
Villalobos • family_with_children • us
7
Pros:

It was huge. Comfortable beds clean.

Cons:

Neighbors upstairs running around and carpet in room smelled musty. Like they had washed it and it didn't dry properly. Hilton down street better and included breakfast. So did Best Western in Norwalk. It has same prices. Booked this one because others out of rooms. Overall ok not my first choice but not bad.

2026-02-25 • via Nuitee
M
mijares • couple • us
7
2026-02-24 • via Nuitee
D
Damian • solo_traveller • us
10
2026-02-11 • via Nuitee
E
Elisa • solo_traveller • us
10
2026-02-11 • via Nuitee