Studio Inn & Suites at Promenade Downey

Hotels
8.2 (867 reviews)
12340 Lakewood Boulevard , Downey , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Non-smoking throughout
Shallow end
Fence around pool
Fire extinguishers
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Cons:
Cleanliness issues
Noisy surroundings and accommodations

Categories

Cleanliness
6.91
Several complaints about cleanliness, including dirty rooms and bathrooms.
Service
9.38
Overall positive feedback about staff being helpful and friendly.
Location
9.42
Frequent praise for the convenient location and proximity to amenities.
Room Quality
7.37
Mixed reviews on room quality, with some complaints about comfort and noise.
Amenities
7.4
Limited amenities mentioned, with some dissatisfaction regarding TV and WiFi.
Value for Money
8.36
Prices considered reasonable, but there were complaints about additional costs.
Food and Beverage
8.41
No specific feedback on food, but the presence of nearby eating places noted.
Overall Experience
8.38
General positive experience despite some complaints, with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:17

Property Description

Convenient Location
Located just minutes from Long Beach Airport and Interstate 105, the Studio Inn & Suites at Promenade Downey in California offers easy access for travelers.

Comfortable Accommodations
Each room at the hotel features a mini-refrigerator, cable TV, and a dining area, ensuring a comfortable stay for guests.

Nearby Attractions
With Disneyland, Universal Studios, and Knott’s Berry Farm just a short drive away, guests can easily explore popular attractions during their stay.

Book your stay at the Studio Inn & Suites at Promenade Downey now to enjoy free WiFi, an outdoor pool, and a convenient location!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 867 reviews
Cleanliness: 6.91
Service: 9.38
Location: 9.42
Room Quality: 7.37
Amenities: 7.4
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.38
P
Phillip • couple • us
10
2026-05-07 • via Nuitee
T
Toni • extended_group • us
10
2026-05-06 • via Nuitee
J
Javier • couple • us
10
2026-05-05 • via Nuitee
D
DAVID • couple • us
1
Will never stay here again.
Pros:

The bed was semi comfortable.

Cons:

The room was not clean. Everything smelled like mold which made all our clothes smell. Even the toilet paper smelled like mold. The floor was damp so walking in the room with no shoes was a no go. Very little parking available. No functional outlet in the room. They were there just did not work. Had a fridge no freezer with no shelves inside. Had to balance and stack food and drinks to fit everything.

2026-05-04 • via Nuitee
L
Luis Enrique Perez • couple • us
10
Great stay for a good price and very comfortable for a weekend getaway.
Pros:

The room was bigger than expected. Very roomy and comfortable.

Cons:

More towels. Other than than everything was good.

2026-05-03 • via Nuitee
B
Bloom • couple • us
10
2026-05-01 • via Nuitee
V
Valerie • couple • us
9
2026-04-26 • via Nuitee
A
Adolfo • solo_traveller • us
3
Pros:

Location

Cons:

Internet did not work once volume of users increased. They charged me an extra 20$ for checking in a couple of hours earlier even though the room was ready.

2026-04-25 • via Nuitee
F
Francisca • couple • us
10
Front desk guy was nice
Pros:

Very clean

2026-04-24 • via Nuitee
N
Natalie • couple • us
7
2026-04-23 • via Nuitee
R
Ruben • couple • us
10
2026-04-22 • via Nuitee
B
Bao • couple • us
6
2026-04-19 • via Nuitee
V
Victoria • family_with_children • us
5
Overall, the cleanness was ok. This hotel would probably be my last option to pick but it is located in a good place eve
Pros:

Check in was simple. Be aware that if you want to check in at 1-2 you do have to pay a fee. (I wasn’t aware and even asked them a day before hand, I never got told anything.)

Cons:

I asked them not once, but twice about the housekeepers making the bed. I did not get service at all and I stayed here for 4 days. I had to ask them to give me towels, shampoo, etc. hair dryer in room barely worked and the water pressure in shower is not great. Overall, the cleanness was ok. This hotel would probably be my last option to pick but it is located in a good place everything was close.

2026-04-19 • via Nuitee
J
Javier • couple • us
10
2026-04-19 • via Nuitee
0
000ec480f85f72b62bb304e1e33cb17b • couple • us
10
2026-04-18 • via Nuitee
D
deb7390a9cb071869de652dca1473097 • couple • us
8
I would love to go back the only thing like I said in your shower, didn’t work a top shower there’s only problem that we
Pros:

It was nice and clean love the bed and the TV the only thing that I didn’t like it was the shower. It didn’t work and the water was cold. There the only thing I didn’t like.

Cons:

Love it

2026-04-17 • via Nuitee
B
b7566035cf6b7043abc59b6adae35a5b • solo_traveller • us
7
Pros:

Small

Cons:

Roach in room doors in desperate need of cleaning

2026-04-13 • via Nuitee
B
b80e17430fec73a79999c8a544089b65 • solo_traveller • us
8
2026-04-12 • via Nuitee
T
Tavera • couple • us
10
2026-04-10 • via Nuitee
L
Lloyd • couple • us
8
2026-04-05 • via Nuitee