Studio Inn & Suites at Promenade Downey

Hotels
8.2 (832 reviews)
12340 Lakewood Boulevard , Downey , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Non-smoking throughout
Shallow end
Fence around pool
Fire extinguishers
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Cons:
Cleanliness issues
Noisy surroundings and accommodations

Categories

Cleanliness
6.91
Several complaints about cleanliness, including dirty rooms and bathrooms.
Service
9.38
Overall positive feedback about staff being helpful and friendly.
Location
9.42
Frequent praise for the convenient location and proximity to amenities.
Room Quality
7.37
Mixed reviews on room quality, with some complaints about comfort and noise.
Amenities
7.4
Limited amenities mentioned, with some dissatisfaction regarding TV and WiFi.
Value for Money
8.36
Prices considered reasonable, but there were complaints about additional costs.
Food and Beverage
8.41
No specific feedback on food, but the presence of nearby eating places noted.
Overall Experience
8.38
General positive experience despite some complaints, with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:17

Property Description

Convenient Location
Located just minutes from Long Beach Airport and Interstate 105, the Studio Inn & Suites at Promenade Downey in California offers easy access for travelers.

Comfortable Accommodations
Each room at the hotel features a mini-refrigerator, cable TV, and a dining area, ensuring a comfortable stay for guests.

Nearby Attractions
With Disneyland, Universal Studios, and Knott’s Berry Farm just a short drive away, guests can easily explore popular attractions during their stay.

Book your stay at the Studio Inn & Suites at Promenade Downey now to enjoy free WiFi, an outdoor pool, and a convenient location!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 832 reviews
Cleanliness: 6.91
Service: 9.38
Location: 9.42
Room Quality: 7.37
Amenities: 7.4
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.38
E
Elisa • solo_traveller • us
10
2026-02-11 • via Nuitee
D
Damian • solo_traveller • us
10
2026-02-11 • via Nuitee
D
Dominic • couple • us
10
Pros:

Location, room size

Cons:

Check-in was a little slow.

2026-02-10 • via Nuitee
M
Marisok • extended_group • us
5
2026-02-08 • via Nuitee
R
Rachel Ann • solo_traveller • us
5
the hotel is next to mall and convenient to shop, dine and go to the gym. The hotel is overpriced.
Pros:

good location, but housekeepers were not doing their jobs cleaning the room and throwing thrash, the price did not go with the poor room service.

Cons:

very poor housekeeper cleaning service, problems with checking in and front desk took a long time resolving an easy issue/problem. Homeless people roaming the area and hotel parking early morning and late evening time. Some residents are shouting loudly and next room's occupants voices can be easily heard invading your private space.

2026-01-31 • via Nuitee
N
Nayelli • couple • us
10
2026-01-30 • via Nuitee
C
Carlos Gabriel • couple • us
8
2026-01-29 • via Nuitee
R
Roberto • couple • us
10
2026-01-29 • via Nuitee
J
Jessenya • couple • us
6
2026-01-28 • via Nuitee
F
Frances • couple • us
3
Review of stay
Pros:

Affordable

Cons:

We were able to check in pretty late, which we appreciated. However, around 3:00 in the morning a large group of people arrived and were extremely loud. They were allowed to continue making noise until about 5:00 AM, which made it impossible for us to sleep. There didn’t seem to be any effort to control the noise or enforce quiet hours.

To make matters worse, I was bitten on my ear by something during the night and woke up with my ear swollen, which was very concerning. The bedding was also uncomfortable only a thin blanket and one sheet were provided, which wasn’t enough.

Overall, while the late check-in was convenient, the lack of noise control, comfort, and cleanliness made our stay very unpleasant. I wouldn’t stay here again.

2026-01-25 • via Nuitee
L
Louie • couple • us
10
2026-01-24 • via Nuitee
K
kayla • couple • us
8
2026-01-23 • via Nuitee
M
Moises • couple • us
8
Good location. Staff needs a bit more training
2026-01-23 • via Nuitee
V
Vicky • couple • us
8
2026-01-21 • via Nuitee
S
Schuler • couple • us
9
2026-01-21 • via Nuitee
L
Lizbeth • couple • us
10
2026-01-20 • via Nuitee
A
Aviel • couple • us
10
2026-01-20 • via Nuitee
M
Mary • solo_traveller • us
8
Overall, it was great!!
Pros:

It is in a great location. Everything was walking distance and the staff were really nice. Overall, great place to stay!!! I will stay again.

Cons:

I didn't like that the shower was a bit clogged, nothing a little drano can't fix and the towels need to be a better quality.

2026-01-20 • via Nuitee
S
Selene • solo_traveller • us
10
2026-01-20 • via Nuitee
F
Fabian • couple • us
10
2026-01-20 • via Nuitee