Pets allowed

Facilities

Fitness facilities
Express check-out
Electric car charging station
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good coffee
Cons:
Dirty rooms
Unfriendly staff
Loud street noise

Categories

Cleanliness
7.84
Some reviews mention dirty rooms, which negatively impacts the cleanliness perception.
Service
8.81
Mixed experiences; however, Toni and Paul received positive mentions, indicating generally good service.
Location
9.15
Many reviews indicate a great location, although street noise was a concern.
Room Quality
8.3
Generally clean rooms mentioned, but mixed experiences regarding overall comfort.
Amenities
9.33
Positive comments about the bar and coffee aesthetic enhance the amenity rating.
Value for Money
8.79
Standard quality for this hotel tier; however, mixed feedback on cleanliness may affect perceived value.
Food and Beverage
9.34
Positive feedback specifically highlighting good coffee and friendly bar staff.
Overall Experience
8.81
While there are negatives, many guests had enjoyable experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:09

Property Description

Experience the heart of Boston at W Boston, a Marriott Hotel, where luxury meets convenience in the vibrant city.

Recreation at Your Fingertips
Stay active with our 24-hour fitness center or unwind in our chic lounge areas. Enjoy complimentary Wi-Fi throughout the hotel as well as concierge services ready to assist you anytime.

Dining Delights
Indulge your taste buds at The Gallery, featuring exquisite American cuisine, or opt for in-room dining from our limited hours room service. Don’t forget to explore our two stylish bars for a refreshing drink.

Event Ready
Host your meetings or celebrations in our expansive 950 square feet of versatile event space featuring seven modern meeting rooms equipped for every occasion.

Don’t miss your chance to experience this exceptional stay; book your room at W Boston today!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Key Global

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.8
Based on 147 reviews
Cleanliness: 7.84
Service: 8.81
Location: 9.15
Room Quality: 8.3
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 9.34
Overall Experience: 8.81
P
Paige
10
Pros:

Great checkin and valet

2025-10-05 • via Nuitee
A
Aneesa
10
Pros:

Great location,

2025-10-03 • via Nuitee
R
Ryan
8
Pros:

Good but not great

2025-10-03 • via Nuitee
M
Michael
10
Pros:

Wish I could have stayed longer.

2025-09-30 • via Nuitee
S
Sapna
6
Pros:

Horrible beds, dirty rooms, unfriendly staff. Never coming back to this property again.

2025-09-25 • via Nuitee
A
Alfred
8
Pros:

The woman who ran the bar at during the day was very friendly. Her name was Toni. Coffee is good and the ambience was good but the waiting area for cabs and so on wasn't that great

2025-09-22 • via Nuitee
L
Lisa
10
Pros:

Beautiful and very clean.

2025-09-21 • via Nuitee
S
Sarah • partner
10
Pros:

We had a great stay!

2025-09-21 • via Nuitee
X
Ximena
10
Pros:

Great place, love all of it

2025-09-11 • via Nuitee
M
Mitchell • partner
10
Pros:

Stayed 2 night's, the room was very clean we had a great stay in the cool corner

2025-08-30 • via Nuitee
J
Janardhan
10
Pros:

Great location

2025-08-20 • via Nuitee
T
Tracie • family
6
Pros:

Hotel is in a good location to be central to sites for tourist visit. Not recommend though as the street noise at night is horribly loud. Sports cars racing their engines at 3am and sirens all night long. I’ve stayed in other cities many times and never experienced the noise levels like this all night long.

2025-08-18 • via Nuitee
P
Paul
6
Pros:

Hotel seemed very basic, not much to the atmosphere.

2025-08-06 • via Nuitee
S
Samantha • family
10
Pros:

Paul down in the lobby/front door was phenomenal! He told us about the free tickets to get at the front desk to see 'View Boston.'

2025-08-02 • via Nuitee
G
GILBERTO
10
Pros:

Excellent location

2025-07-27 • via Nuitee
H
Hugette • family
10
Pros:

Lovely upgrade and staff

2025-07-20 • via Nuitee
K
Katherine
6
Pros:

Nice soaps and other accouterments. Too bad one can NOT get them open!
Appreciated the complimentary waters.

2025-07-03 • via Nuitee
D
Damita
6
Pros:

Under-exceeded my expectations for such a popular hotel in the heart of Boston. Staff were great!! The lounge downstairs was awesome! I expected much more of the rooms- very plain. Price did not equal posh. Price must be due to proximity to Boston attractions.

2025-06-30 • via Nuitee
A
alejandro • family
10
Pros:

Nice place

2025-06-29 • via Nuitee
K
Kitty • family
6
Pros:

Having stayed at a number of W hotels worldwide, this is the worst one!
Only 2 elevators always having to wait for 10 mins, no slippers available… this is not up to standard.

2025-06-25 • via Nuitee