Americas Best Value Inn Waco

Hotels
Sonesta Hotel
6.8 (110 reviews)
4201 Franklin Avenue, Waco, Texas, 76710 , Waco , US

Pets allowed

Facilities

Free breakfast
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Continental breakfast
Designated smoking area
Wheelchair accessible
Free breakfast
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable price
Cons:
Mold in rooms
Insects in bathroom
Poor quality beds

Categories

Cleanliness
4.55
Multiple reviews mentioned mold, roaches, blood on the walls, and unclean bathrooms.
Service
9.05
The staff was friendly, but the manager was rude and unhelpful in addressing complaints.
Location
7.55
Location was average, with negative aspects related to safety and disturbances from outside parties.
Room Quality
5.55
Rooms were reported as uncomfortable with issues like uncomfortable beds and overall poor condition.
Amenities
6.55
Limited amenities and poor breakfast options led to lower scores.
Value for Money
7.55
The price is low but reflects the poor condition and amenities offered.
Food and Beverage
5.55
Breakfast options were minimal and not worthwhile.
Overall Experience
8.05
Overall dissatisfaction due to cleanliness and room quality issues, despite some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 14:25

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access and a vending machine, making your stay hassle-free.

Delicious Breakfast
Start your day right with a complimentary continental breakfast served daily.

Comfortable Accommodations
Relax in one of the 52 air-conditioned rooms with complimentary Wi-Fi, flat-screen TVs, and cozy beds.

Located in Waco (Richland Hills), Americas Best Value Inn Waco is within a 10-minute drive of Magnolia Market at the Silos and Baylor University.
Book your stay today for a memorable experience!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ACT

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

6.8
Based on 110 reviews
Cleanliness: 4.55
Service: 9.05
Location: 7.55
Room Quality: 5.55
Amenities: 6.55
Value for Money: 7.55
Food and Beverage: 5.55
Overall Experience: 8.05
R
Robert family_with_children
2
Pros:

There is definitely mold in these rooms… myself and my 2 sons all became wheezy and allergic like symptoms as soon as we settled in for the evening. My husband had to go buy an emergency inhaler for us to use at 9:30pm. You definitely get what you pay for, unfortunately almost all rooms were taken across the city. The only upside was that it wasn’t noisy outside or in other parts of the motel- we only kept ourselves up with our wheezy-ness and not being able to breathe!

2025-10-06 via Nuitee
D
David
4
Pros:

Staff was good, room was clean, AC worked great , the beds in room 118 were the worst’s I have ever tried to sleep on! The breakfast was 2 choices of cereal, toast, small muffin, milk or orange juice or coffee.

2025-10-05 via Nuitee
L
luzel family
6
Pros:

The only good thing in this property is the price. The breakfast is nothing. They should just not offer it. The ac is noisy. There is no paper towel and the toilet paper is left over from the previous guest. The room is clean, though. The sheets have holes and stains. But what can you expect for the price, compared to the hotels around it. It is truly cheap. It is only good for 1 night stay.

2025-09-13 via Nuitee
W
William family
10
Pros:

Staff friendly

2025-09-13 via Nuitee
R
Rosemarie
4
Pros:

Beds awful bathroom rusty and dirty . Outdated

2025-09-01 via Nuitee
J
Jimmy
2
If you are thinking of staying here, don’t.
Pros:

We checked in and immediately regretted it.
As soon as we walked in the bathroom had baby and full size roaches coming out of wall sockets and sink fixtures.
There was blood on the walls, among other unknown substances.
The room was so gross. The chemical smell was so overwhelming.
The bed was also horrible. Extremely uncomfortable and less than ideal.
I wasn’t expecting things to be perfect but this was just too far gone.

There was also a work crew standing everywhere drinking and partying outside their rooms.
We saw prostitution happening, and rug deals happening.

DON’T STAY HERE

2025-08-24 via Nuitee
N
nam family
6
Pros:

Place need updated.

2025-08-22 via Nuitee
E
Edgar
2
Pros:

The check in lady was nice and very polite, but the manager is rude and not helpful. I wanted a refund because the bed and towels had stains but he just wanted to give me a different room. It smelled the same as the previous one. Don’t waste your time

2025-08-09 via Nuitee
C
Connie D
8
Pros:

Staff was good to work with. Not a luxury hotel but clean. No issues.

2025-06-02 via Nuitee
J
Justin
10
Pros:

Great

2025-06-02 via Nuitee
D
Dustin
10
Pros:

Ok

2024-12-14 via Nuitee
J
John partner
8
Pros:

Some staff are awesome. Some not so much. Breakfast was nonexistent. Really, they had a bit of old milk and some dregs of coffee at 7:00am. Never refilled.definitely not recommended. I will never go back, but I’ve seen worse.

2024-12-13 via Nuitee
J
John partner
4
Pros:

Old and dirty. No breakfast, barely and coffee left at 8:00am.

2024-12-13 via Nuitee
D
Dave
10
Very nice and well maintained hotel.
Pros:

Nicely kept hotel. Breakfast was simple, packaged muffins, cereal and milk, toast and jelly, juice or coffee. Overall it's a good place and friendly staff and safe area.

2024-11-12 via Nuitee
C
Charles
8
Pros:

The service

2024-11-03 via Nuitee
A
Adriana
10
Pros:

The place is kind of hidden from the public, but facilities are clean the room was comfortable, and people friendly, I wouldn’t mind going back there

2024-10-06 via Nuitee
D
Deborah
2
Roached
Pros:

Plenty of roaches

2024-07-28 via Nuitee
O
Olga family
6
Pros:

We arrived super late, but the staff was available and friendly. We were so tired so a bed was what we needed. The room, however, was not what i expected from the pictures. The lights by the bed didn't work so it was a bit dark, and the floor was so dirty as if it had not been swept on weeks. The sink/toilet/shower space was tight. There was a nice, big fridge, though.

2024-07-21 via Nuitee
K
Kenneth F.
8
Pros:

It was quite

2024-07-20 via Nuitee
M
Marsela family
10
Pros:

Clean and inviting room.

2024-06-11 via Nuitee