Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent breakfast mentioned repeatedly
Great location and views
Friendly and helpful staff in many reports
Excellent pools and clean facilities
Comfortable and spacious rooms
Good kids' club and family-friendly options
Cons:
Spa described as dated, small, cold water or disappointing
Breakfast service understaffed — delays and overwhelmed staff
AC/heating not working for some guests
Wellness/bar staff often absent or unfriendly
Some outdoor/ground maintenance and perceived value-for-money issues
Occasional noise or room-view allocation problems

Categories

Cleanliness
9.2
Generally praised across reviews (many comments about everything being very clean and pools excellent); no major cleanliness complaints.
Service
8.8
Mixed: several guests praise friendly and helpful staff and good team assistance, but multiple notes about understaffed/overwhelmed breakfast staff and occasional unfriendliness in the wellness area.
Location
9.5
Consistently mentioned as excellent/very good in many reviews; strong positive sentiment for the area and views.
Room Quality
8.6
Rooms described as comfortable and spacious by many, but a number of guests reported HVAC problems (AC/heating not working) and small practical issues (limited luggage space).
Amenities
8.3
Mixed amenities sentiment: pools and some spa features noted positively, but repeated criticisms that the spa is dated, small, has cold water and the wellness/bar staff are often absent or unfriendly.
Value for Money
8.6
Mixed views: several guests felt the price was fair (seasonal deals), while others explicitly noted 'no value for price' and concerns about worn outdoor areas and spa capacity vs. price.
Food and Beverage
9.5
Very strong positive sentiment for breakfast across many reviews (described as excellent); some operational issues at breakfast service due to understaffing causing delays.
Overall Experience
9.5
Overall very positive: many guests describe the stay as amazing, would return and recommend; negatives (spa, occasional service shortfalls, HVAC issues) did not dominate the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:52

Property Description

Luxurious Alpine Retreat

Award-Winning Spa Experience: Indulge in relaxation at the 3-floor, 3,600 m² spa area offering a range of rejuvenating treatments.

Culinary Delights: From European and Asian cuisine at Sra Bua to exquisite 4-course dinners at Steinberg, savor a variety of gourmet experiences.

Exclusive Amenities: Enjoy access to indoor and outdoor pools, multiple dining options, a cigar lounge, and a fashion boutique, ensuring a memorable stay.

Experience the ultimate blend of luxury and nature at Kempinski Hotel Das Tirol. Book now for an unforgettable Alpine getaway.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: INN

Location

Guest Reviews

9
Based on 1212 reviews
Cleanliness: 9.2
Service: 8.8
Location: 9.5
Room Quality: 8.6
Amenities: 8.3
Value for Money: 8.6
Food and Beverage: 9.5
Overall Experience: 9.5
K
Katia • family_with_children • ru
10
2026-10-31 • via Nuitee
B
Bastian • couple • de
8
2026-10-31 • via Nuitee
A
Alena • family_with_children • fr
10
Hôtel très agréable, le séjour calme et relaxant
Pros:

Le calme, la discrétion.

2026-10-29 • via Nuitee
D
Daniel • couple • de
9
2026-10-27 • via Nuitee
C
Calanit • extended_group • il
10
Pros:

הכל

2026-10-19 • via Nuitee
M
Milos • family_with_children • cz
10
Klasický hotel Kempinski styl. Co si drží svůj standard.
Pros:

Klasický hotel v Kempinski stylu. Pohodový profi personál. Krasne společenské prostory, chodby, restaurace. Mam rad jejich malou saunu. Krásné odpočinkové velké plochy u bazénu kde je trochu chladněji a ne všude přístupno. Ale to je asi tím že jezdím mimo sezonu.

Cons:

Malý bazén už vola po rekonstrukci a větší po trochu teplejší vodě.

2026-10-18 • via Nuitee
אילן • couple • il
10
שהיה נהדרת ונחזור שוב לרשת הזו.
Pros:

ארוחת בוקר עשורה מאד ומנוונת .

2026-10-13 • via Nuitee
S
Sarit • couple • il
1
2026-10-11 • via Nuitee
J
Jürgen • solo_traveller • de
8
Spricht nichts dagegen wieder zu kommen.!!
Pros:

Wellnessbereich und nettes Personal.

Cons:

Halbpension etwas dürftig am Abend.

2026-10-10 • via Nuitee
M
Maor • couple • il
10
Amazing room and view, Excellent breakfast.
Pros:

The service was amazing and the staff helped with everything I asked.

2026-10-10 • via Nuitee
B
Bin • couple • cn
10
非常好的体验，下次会再回来，工作人员很热情。
2026-10-09 • via Nuitee
M
maor • solo_traveller • il
10
Pros:

מעולה

Cons:

אין

2026-10-07 • via Nuitee
Y
Ytzhak • solo_traveller • il
9
Pros:

I want to give a 10+ to to the lady in the reception on the 17 Sep. afrernoon which helped with an important issue for me ( parking payment in Innsbruk), she was endlesd determined resolving it and let me calm and satisfied, I think her name was Jacklin
Thanks!!!!

2026-09-18 • via Nuitee
D
Dr Gara M Aesthetic Clinic Ltd • family_with_children • il
4
2026-09-16 • via Nuitee
A
Adolf • couple • at
9
2026-09-10 • via Nuitee
P
Ploypailin • family_with_children • de
8
2026-09-08 • via Nuitee
H
Heike • extended_group • de
9
Pros:

Es war alles super

Cons:

10 Euro für einen Parkplatz.
Für so ein edles Hotel , na ja.
Denke sollte man mal überdenken.

2026-09-07 • via Nuitee
A
Alina • solo_traveller • de
8
2026-09-07 • via Nuitee
J
Jason • couple • gb
10
2026-09-06 • via Nuitee
H
Hamad • couple • qa
10
2026-09-03 • via Nuitee