Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Great location
Comfortable rooms
Cons:
Limited breakfast options
Inconvenient room issues
Misleading room descriptions

Categories

Cleanliness
9.7
No specific mention, assumed standard quality for this hotel tier.
Service
10
Staff was friendly and accommodating, though some issues were not escalated.
Location
10
The hotel is centrally located yet quiet, an excellent combination.
Room Quality
8.7
Some rooms did not meet expectations based on booking descriptions.
Amenities
9.7
Good amenities overall, but steam room was not operational.
Value for Money
8.7
Some areas felt overpriced considering room discrepancies.
Food and Beverage
9.2
Breakfast choice was somewhat limited but of good quality.
Overall Experience
10
Enjoyable stay with some minor issues, overall satisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:59

Property Description

Luxurious Accommodation in Historic Prague

Offering luxurious accommodation in the heart of Prague, the Augustine Hotel, a Luxury Collection Hotel, Prague is located next to the Wallenstein Gardens. Charles Bridge and Prague Castle can be reached within a 5-minute walk.

Historic Charm and Modern Comfort

The hotel consists of 7 historic buildings, the most important being the 13th century Augustinian St. Thomas Monastery, after which the hotel is named. Several practising monks still live in a separate part of the monastery. All spacious rooms and suites provide stunning views of Prague, the adjacent monastery church, and the Prague Castle. Exclusive tours of the Church's private library will be provided upon request.

Relaxation and Culinary Delights

Augustine Hotel’s spa features a hammam, sauna, steam room, relaxation area, and a fully-equipped gym. The Augustine Restaurant serves dishes prepared with seasonal ingredients, as well as the hotel’s own St. Thomas Beer and a wide range of international wines. Guests can visit the Refectory 1887 Bar, as well as the St. Thomas Brewery set in the former monastery brewery building.

Book your stay at Augustine Hotel for an unforgettable experience in Prague!

Important information:

The hotel exchange rate can be different to the one provided by your bank. Differences are not refundable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CZK 950 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for 1,275 Kč per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for 2,550 Kč per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 183 reviews
Cleanliness: 9.7
Service: 10
Location: 10
Room Quality: 8.7
Amenities: 9.7
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 10
K
Kim Lisa • solo_traveller • ad
8
2026-05-07 • via Nuitee
M
Mobile00520551440 • Couples • Oahu, Hawaii
6
BEWARE degradation of services after leaving Marriott Bonvoy affiliation
Pros:

We looked forward to staying for 7 nights at this iconic, medieval former Augustinian monastery. Made reservations last year under Marriott Bonvoy, a luxury collection of very special hotels around the world, where we have experienced the Bonvoy quality in several other places around the world. My fault but in looking at my emails, I got an email several months ago announcing that they were no longer going to be affiliated with the Bonvoy chain. THERE ARE MAJOR QUALITY CHANGES THAT GUESTS SHOULD BE AWARE OF. This week long stay in Prague was the beginning of a very extended time throughout Europe over the next 10 weeks, and upon checking in, i need Czech currency. Desk host directed me to an ATM machine, and I decided to test how rapid my spend rate was going to be so I withdrew 20,000 Czech units which is slightly less than $50 US, and the machine gave me one bill. Asked desk clerk to break it down for me, and he said I should go to the bar and ask. Walked into bar, and bar attendant said they were not allowed to do such transactions. I told him I was sent to him by the desk clerk but he was adamant, “it is not allowed.” Frankly I only needed their currency to tip the staff (bell hop, concierge, maids, etc), I typically use credit cards for everything else. Walked back to desk to say I was very disappointed that they were not on same page with each other about breaking down ONE bill.

We went to their restaurant for dinner, which was of very good quality although much more expensive than restaurants in the old part of town just outside their hotel. To add insult to injury, I recalled that when I made my reservation with Bonvoy, I paid for the room option with breakfast included. This new reformed hotel with same name states that it will honor previous rates from Bonvoy but they eliminated the included breakfast option that I paid for. I walked back to the front desk to ask about this and the two attendants seemed aware of their new owners doing this but were not able to do anything about it.

The email that announced this new ownership/management had offered full refunds, but it was not enough time to get another hotel. and frankly, this former Augustinian monastery is quite special. But we are very very disappointed at their amateur service (not being prepared to break down a single 20,000 note worth less than $50 US), and sending me bouncing from one part of their hotel to another; and then not being upfront about eliminating a service (room WITH breakfast) that I had paid for.

AND THIS IS ONLY DAY ONE OF OUR STAY. I may update this review as the days go by. Its not just one night, we are staying here the entire week, so hopefully the rest of the stay will go smoothly. Given the price of the food in the hotel, weʻll be sampling breakfast and other meals elsewhere over the next week.

2026-05-06 • via Tripadvisor
P
Pedro • family_with_children • br
10
2026-05-04 • via Nuitee
J
jasonlE9596VG • Couples • Sydney, New South Wales
6
Which Rooms to avoid when checking in.
Pros:

Nice hotel.
Avoid rooms starting with 100 if you want a good nights sleep. Rooms 200 without fail provide a wake up smell of breakfast being prepared downstairs in the kitchen but worth relocating from room 100s to to avoid the Dolby Sound bass noise of trams passing every 5 to 10mins.
Reception did a good job of relocating our room to a quieter room but we were awaken with the smell of bacon and eggs being cooked. Turing off the AC helped a little.
Staff were friendly and the breakfast was nice. The spa massage is overly priced but overall good service.

2026-04-28 • via Tripadvisor
E
Egill • couple • is
10
What a beautiful hotel with super nice and accommodating staff. We highly recommend this hotel.
Pros:

What a beautiful hotel with super nice and accommodating staff.

2026-04-27 • via Nuitee
J
Juanjo • couple • es
9
Pros:

Location and staff were great

Cons:

Spa not operational

2026-04-26 • via Nuitee
O
Ondrej • couple • cz
9
Pros:

vše v pořádku, bez připomínek

Cons:

vše v pořádku, bez připomínek

2026-03-17 • via Nuitee
E
Ellen • family_with_children • de
10
Pros:

100/10. Really loved it. Silent, wonderful room, close to the centre. Dog-friendly. Wonderful service.

Cons:

Nothing from our side :)

2026-03-15 • via Nuitee
D
David • couple • cz
9
2026-03-12 • via Nuitee
L
Lillian • couple • us
10
A welcome home away from home!
Pros:

An amazing property. Attached to a monastery and church and truly a beautiful experience. We were given a tour of the property and the history and the way the hotel respects that history in its aesthetic is perfect. Brigita and Michal, the concierges went above and beyond to make us feel welcome and happy. They arranged our tours and our dinner reservations. And Ester, the reception, also went out of her way to make sure we had the perfect room. We will be back!

2026-03-12 • via Nuitee
C
CruiseNotJack123 • Friends getaway
10
Sublime
Pros:

Beautiful building. Great service. 10/10 place to stay, would recommend to anyone. Top place

2026-03-08 • via Tripadvisor
G
Geronimi • couple • us
10
Pros:

Beautiful unique property, no complaints!
Take them up in the property tour if offered.

2026-02-27 • via Nuitee
A
anne • solo_traveller • fr
10
2026-02-22 • via Nuitee
A
Anas • couple • sa
10
2026-01-30 • via Nuitee
N
Nick • couple • gb
10
2026-01-20 • via Nuitee
C
Chrisfish2007 • Family • San Diego, California
10
Christmas in Prague!
Pros:

Let me start out by saying this is an amazing property staffed by amazing crew. This experience with my family, for the winter markets was truly magical. You will not find a better city in Europe that hosts better than Prague does. I highly recommend this property not because it’s amazing, but because the staff are truly top-notch. I want to give a big shout out to Marco as he did a great job of making sure we were taking care of on our trip. We also did a walking tour of the city that was recommended by the Hotel staff I highly suggest it.

2026-01-17 • via Tripadvisor
B
Blandine • couple • fr
9
Pros:

La chambre était parfaite, je n’y ai séjourner qu’une nuit. Cependant j’ai apprécié le cadre très intimiste et la chambre était parfaitement équipée.

2026-01-09 • via Nuitee
R
Ralph • couple • de
9
2026-01-06 • via Nuitee
H
Hansjörg • solo_traveller • ch
4
Never ever
Pros:

Leider sehr enttäuschend hatte mir mehr erwartet für das Geld

Cons:

Fön nicht im Bad nutzbar, der erste war defekt , ich hätte erwartet Vorschläge zu bekommen für diesen stadt trip

2025-12-27 • via Nuitee
M
Margaret069 • Couples
10
Attention to detail and comfort
Pros:

My husband and I and another couple stayed as part of a Viking River Cruise pre-sail extension. Having been loyal Marriott Bonvoy members for years we were delighted to stay here. Although the stay was booked by Viking, we emailed the hotel to advise our Marriott status and request a quiet room and they immediately and graciously replied. We were delighted with our room and special sweet welcome snack. Be aware some rooms are overlooking the trolley lines which run all night long.
Throughout the hotel all the staff were kind and gracious. The restaurant and bar were lovely and breakfast was ample.
As the property was originally a monastery the concierge gave us an amazing tour of the original, still functioning church and shared the marvelous history of the buildings and the order.
We wouldn't hesitate to stay again.

2025-12-26 • via Tripadvisor